Customer Care Assistant Graduate Fresher Jobs in Mumbai

We are looking for a dedicated Customer Service Assistant to join our team in Mumbai. This position is ideal for recent graduates or those with up to 6 years of experience who are eager to learn and grow in a customer-focused environment.Key Responsibilities:- Respond to Customer Inquiries: Assist customers by answering questions, providing information about products and services, and resolving issues promptly and professionally.- Maintain Customer Records: Accurate record-keeping is essential. You will enter customer data, update information, and track interactions to ensure a seamless service experience.- Handle Complaints: Address customer complaints with empathy and understanding, working to find satisfactory solutions in alignment with company policies.- Process Orders: Support the sales team by processing customer orders, ensuring timely delivery, and confirming that all details are correct.- Collaborate with Team Members: Work closely with colleagues from various departments to improve the customer service process and share feedback.Required Skills and Expectations:Candidates should have a strong ability to communicate clearly and listen actively. A positive attitude and a desire to provide excellent service are crucial. You should be well-organized, detail-oriented, and capable of handling multiple tasks efficiently. Proficiency in English is necessary, and knowledge of additional languages is an advantage. This role requires a commitment to continuous improvement and a willingness to adapt to changing customer needs.

We are looking for a Chat Support Executive to join our team in Mumbai. This role is ideal for fresh graduates or those with up to five years of experience. You will assist customers through online chat, ensuring they receive prompt and effective support.Key Responsibilities: - Customer Interaction: Engage with customers via chat to answer their inquiries and resolve issues effectively. You will need to communicate clearly and professionally to provide an excellent customer experience. - Problem Resolution: Identify and address customer problems with a solution-oriented approach. You will be expected to troubleshoot issues and guide customers towards resolution. - Information Management: Document customer interactions accurately and escalate complex issues to the appropriate departments. You will maintain records for future reference to help track response effectiveness. - Feedback Collection: Gather customer feedback to improve service quality. Your observations will play a vital role in enhancing our support systems.Required Skills and Expectations: Candidates should possess strong communication skills in English and the ability to interact warmly with customers. A good understanding of computer systems and basic troubleshooting is essential. Adaptability and patience are important, as you will handle a variety of customer needs. Attention to detail and a focus on service quality will be vital for success in this role.

NO SALES TARGETS! Face to Face Interview Start your Career with One of the Largest Capital Market Brokers Want to work in the Stock Market but hate the pressure of Sales? We are hiring for one of India's largest New-Age Discount Brokers! Job Locational ANDHERI EAST Role: Client Support (Inbound) Salary: 2.83 LPA (Fixed)20000 in hand +3600 pf Who are we looking for?Graduates: B.Com ,BBA, BFM, BA Economics, MBA , PGDBMExperience: Freshers or up to 1 years of experience.Skills: Fluent English & Hindi are mandatory.Interested candidates call me on 8779246689

Customer Service ExecutiveCompany - ECOM RETAILS ECOMMERCE PRIVATE LIMITED Salary - 10,000 - 12,000 per month Location - Nahur, Mumbai

Handle Customer Enquiresprepare & Issue Quotation as per Requireco-ordinate with Department & Follow-up for Payment maintain Record, Support Sales Team

Should know English, Hindi

As it relates to the Sales coordinator job role, you may be required to perform some of the following duties:Lead the effort to gather the resources necessary to create a high-quality sales presentation.Make use of company assets to develop a filing system that provides both hard copy and digital copies of all active sales files.Maintain an accurate inventory of materials used for custom sales presentations, such as brochures and presentation folders.Answer questions about clients accounts or products as the primary customer service contact.Provide additional sales presentation help when needed by collaborating with other departments within the company

Key Responsibilities:- Handle inbound customer interactions (calls, emails, and chats), ensuring accurate case logging in therequired tools.- Provide recruitment support to candidates (fresh applicants and rehires) as per defined processes.- Guide customers with navigational support on self-service portals.- Perform security verifications in accordance with company policies and GDPR guidelines.- Make outbound calls to customers when necessary, following client/company protocols.- Maintain productivity and uphold exceptional quality standards in line with defined targets.- Collaborate effectively through open and regular communication with peers and supervisors.- Comply with all organizational policies and procedures, both personnel and operational.- Keep process documentation (DTPs, Knowledgebase, SharePoint, etc.) updated and accurate.- Adhere to regular and punctual attendance in alignment with company expectations.- Minimize customer complaints and escalations through excellent service and call handling.

Customer Bank Account opening , Making FIX deposit of Customers , Sale the Banks product's

This is bpo industry, hiring for customer care executive role,customer handeling,call center job it is.

Hiring for nutraceutical company

Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old

Greetings form Datamatics!!!We are hiring for Domestic Voice process (Inbound) - Andheri MIDC.Day Shift/ 6 Days workingWork from office.Graduate freshers apply Salary between: 15k to 18k In-hand.Good English CommunicationHandling calls & Solving queries of the customers. Computer savvy. Company : Datamatics Business Solutions Limited Location: Plot No B5, Part B Cross Lane, M.I.D.C, Andheri East, Mumbai. 400093If interested please share your updated resume on ritu_sarkar@datamaticsbpm.comor Whatsapp 9324895466.

Invoice voice calls for insurance company at Vashi Navi Mumbai. Customer support representative role at contact centre

To Handle enquiries for Calibration

Full job descriptionJob Title: Customer Service RepresentativeVoice / Non voice processLocation: Malad West, MumbaiSalary: 18k- 30kEligibility Criteria: HSC or GraduateHSC + 6 monthGraduate fresher Good Communication SkillsFor placement call on 8928719603

Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off

Please find below the detailed job description for your reference.Job Location: VIKHROLI, MUMBAIJob Description:Job description: International Voice ProcessResponsibilities: In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines. Candidate expected interactions are within Candidate team and direct supervisor. Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work. Candidate will need to be well versed with basic statistics and terms involved in the day-to-day business and use it while discussing with stakeholders. Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required. Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work

Urgent opening for indias biggest beauty brand Job Role - CSOs (Customer support officer)Email and Chat process & Inbound Voice process HSC fresher/experience can applyTyping speed 25 WPM, good spoken English, Day shift only (Rotational shift)

*Job Title:* Customer Service Representative*Description:*Help customers with questions, solve issues, and make sure they're happy. Great communication skills needed. Join us in providing top-notch service!

Customer Service Associate (Voice Process) Datamatics Business Solution (Andheri MIDC.) We are looking for Fresher Graduate for handling Inbound calls. Please find below Job Description for your reference :Job Description : Customer Service Associate (Voice Process)Attending inbound calls.No Sales & No Targets.Handling & Resolving customer queries.Maintaining data.6 days working.Day shift jobGood English communication skills Computer SavySalary - up to 15000/- Gross (includes PF, ESIC benefit) Office Location - Andheri (MIDC)Fresher's apply but must have excellent spoken English communication skills.Kindly Share the interested candidates profiles on