47

Customer Care Assistant Graduate Fresher Jobs in Mumbai

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  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Mumbai
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Call Center Chat Support Chat Process Solving Queries BPO
We are looking for a Chat Support Executive to join our team in Mumbai. This role is ideal for fresh graduates or those with up to five years of experience. You will assist customers through online chat, ensuring they receive prompt and effective support.Key Responsibilities: - **Customer Interaction:** Engage with customers via chat to answer their inquiries and resolve issues effectively. You will need to communicate clearly and professionally to provide an excellent customer experience. - **Problem Resolution:** Identify and address customer problems with a solution-oriented approach. You will be expected to troubleshoot issues and guide customers towards resolution. - **Information Management:** Document customer interactions accurately and escalate complex issues to the appropriate departments. You will maintain records for future reference to help track response effectiveness. - **Feedback Collection:** Gather customer feedback to improve service quality. Your observations will play a vital role in enhancing our support systems.Required Skills and Expectations: Candidates should possess strong communication skills in English and the ability to interact warmly with customers. A good understanding of computer systems and basic troubleshooting is essential. Adaptability and patience are important, as you will handle a variety of customer needs. Attention to detail and a focus on service quality will be vital for success in this role.
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  • 0 - 1 yrs
  • 0.9 Lac/Yr
  • Boisar East Mumbai
Knowledge Management Customer Care Quality Control LAB Testing Chemical Testing LAB Bsc
Designation :- Lab Assistant ( Documentation) Qualification:- BSC chemistry, Physics, Organic chemistry Experience :- Fresher to 1 YearsSalary:- As per interview Gender:- Male or Female Job Time:- 09:00 AM 06:00 PMJob Location :- Boiser Interview Location - VirarIndustry:- Service Company
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Customer Care Executive || Freshers & Experienced

Moneylicious Securities Private Limited

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Andheri East Mumbai
Customer Care Customer Support Fresher
NO SALES TARGETS! Face to Face Interview Start your Career with One of the Largest Capital Market Brokers Want to work in the Stock Market but hate the pressure of Sales? We are hiring for one of India's largest New-Age Discount Brokers! Job Locational ANDHERI EAST Role: Client Support (Inbound) Salary: 2.83 LPA (Fixed)20000 in hand +3600 pf Who are we looking for?Graduates: B.Com ,BBA, BFM, BA Economics, MBA , PGDBMExperience: Freshers or up to 1 years of experience.Skills: Fluent English & Hindi are mandatory.Interested candidates call me on 8779246689
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Nahur West Mumbai
Customer Relationship Customer Care Customer Service Customer Handling Customer Support Customer Communication
Customer Service ExecutiveCompany - ECOM RETAILS ECOMMERCE PRIVATE LIMITED Salary - 10,000 - 12,000 per month Location - Nahur, Mumbai
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Computer Savy Customer Service Problem Solving Complaint Handling Service Desk
Handle Customer Enquiresprepare & Issue Quotation as per Requireco-ordinate with Department & Follow-up for Payment maintain Record, Support Sales Team
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Restaurant Waiter

Silver Coin Restaurant

  • 0 - 1 yrs
  • Borivali Mumbai
NA Bartender Restaurant Service Customer Care Effort Estimation Good Communication
Should know English, Hindi
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Female
  • Mumbai
Microsoft Office Direct Sales Corporate Sales Customer Support Coordination Skills Order Processing Service Desk Customer Care Sales Administration
As it relates to the Sales coordinator job role, you may be required to perform some of the following duties:Lead the effort to gather the resources necessary to create a high-quality sales presentation.Make use of company assets to develop a filing system that provides both hard copy and digital copies of all active sales files.Maintain an accurate inventory of materials used for custom sales presentations, such as brochures and presentation folders.Answer questions about clients accounts or products as the primary customer service contact.Provide additional sales presentation help when needed by collaborating with other departments within the company
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Customer Support Voice Process Inbound Inbound Process Customer Calling Customer Service Inbound Voice Process Good Communication
Key Responsibilities:- Handle inbound customer interactions (calls, emails, and chats), ensuring accurate case logging in therequired tools.- Provide recruitment support to candidates (fresh applicants and rehires) as per defined processes.- Guide customers with navigational support on self-service portals.- Perform security verifications in accordance with company policies and GDPR guidelines.- Make outbound calls to customers when necessary, following client/company protocols.- Maintain productivity and uphold exceptional quality standards in line with defined targets.- Collaborate effectively through open and regular communication with peers and supervisors.- Comply with all organizational policies and procedures, both personnel and operational.- Keep process documentation (DTPs, Knowledgebase, SharePoint, etc.) updated and accurate.- Adhere to regular and punctual attendance in alignment with company expectations.- Minimize customer complaints and escalations through excellent service and call handling.
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Customer Relationship Officer

Swapnavedh Multistage Cooperative Credit Society

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Ambernath West Mumbai
Customer Management Customer Facilitator Customer Relationship Customer Service Customer Support Customer Handling MS CRM Interpersonal Skills Service Marketing Convincing Power Problem Management Customer Care
Customer Bank Account opening , Making FIX deposit of Customers , Sale the Banks product's
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Customer Handeling Customer Service Customer Care BPO Domestic Process Voice Process Blended Process Chat and Email Process Inbound Outbound Voice Process Customer Care Cons Customer Guidance BPO Operations Domestic BPO Non Voice Process BPO Non Voic
This is bpo industry, hiring for customer care executive role,customer handeling,call center job it is.
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  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Customer Support Customer Service Outbound Calling Customer Communication Cold Calling Customer Management Customer Handling Call Center
Hiring for nutraceutical company
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Communication Human Resource Intern Customer Relationship Voice Process Customer Service Outbound Calling Inbound Voice Process Customer Calling Good Communication English Language Customer Support Outbound Sales Inbound Process
Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old
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Customer Service Associates

Datamatics Business Solution

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Mumbai
Customer Care Customer Service
Greetings form Datamatics!!!We are hiring for Domestic Voice process (Inbound) - Andheri MIDC.Day Shift/ 6 Days workingWork from office.Graduate freshers apply Salary between: 15k to 18k In-hand.Good English CommunicationHandling calls & Solving queries of the customers. Computer savvy. Company : Datamatics Business Solutions Limited Location: Plot No B5, Part B Cross Lane, M.I.D.C, Andheri East, Mumbai. 400093If interested please share your updated resume on ritu_sarkar@datamaticsbpm.comor Whatsapp 9324895466.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Vashi Mumbai
Inbound Voice Process Customer Relationship Customer Service Voice Process Inbound Process
Invoice voice calls for insurance company at Vashi Navi Mumbai. Customer support representative role at contact centre
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  • 0 - 3 yrs
  • Mumbai
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Front Office Executive Customer Accounts Manager
To Handle enquiries for Calibration
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Customer Services Executive

Corporate Hub Consultancy

Good Communication Skills Customer Service Customer Care Inbound Voice Process Complaint Handling Voice Support
Full job descriptionJob Title: Customer Service RepresentativeVoice / Non voice processLocation: Malad West, MumbaiSalary: 18k- 30kEligibility Criteria: HSC or GraduateHSC + 6 monthGraduate fresher Good Communication SkillsFor placement call on 8928719603
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Telecaller Chat Process Email Support Executive Customer Care Executive
Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off
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Customer Service Associate Fresher

Aerial Telecom Solution Pvt Ltd

  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Vikhroli Mumbai
Customer Care International Voice Process UK Shift US Shift
Please find below the detailed job description for your reference.Job Location: VIKHROLI, MUMBAIJob Description:Job description: International Voice ProcessResponsibilities: In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines. Candidate expected interactions are within Candidate team and direct supervisor. Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work. Candidate will need to be well versed with basic statistics and terms involved in the day-to-day business and use it while discussing with stakeholders. Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required. Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work
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Inbound Customer Service Executive

Tarkshyavahanayas Manpower And Research Private Limited.

Email Writing Chartering Basic Computers Customer Care Consultant
Urgent opening for indias biggest beauty brand Job Role - CSOs (Customer support officer)Email and Chat process & Inbound Voice process HSC fresher/experience can applyTyping speed 25 WPM, good spoken English, Day shift only (Rotational shift)
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Customer Care Executive

Nley Consaltants

Customer Service Customer Care Sales Executive
*Job Title:* Customer Service Representative*Description:*Help customers with questions, solve issues, and make sure they're happy. Great communication skills needed. Join us in providing top-notch service!
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Opening For Customer Service Associate

Datamatics Business Solution

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Mumbai
Customer Care Inbound Customer Service Telecalling Executive Customer Service Associate
Customer Service Associate (Voice Process) Datamatics Business Solution (Andheri MIDC.) We are looking for Fresher Graduate for handling Inbound calls. Please find below Job Description for your reference :Job Description : Customer Service Associate (Voice Process)Attending inbound calls.No Sales & No Targets.Handling & Resolving customer queries.Maintaining data.6 days working.Day shift jobGood English communication skills Computer SavySalary - up to 15000/- Gross (includes PF, ESIC benefit) Office Location - Andheri (MIDC)Fresher's apply but must have excellent spoken English communication skills.Kindly Share the interested candidates profiles on
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