Customer Associate Graduate Jobs in Noida

As a Customer Service Associate, you will play a vital role in ensuring our customers have a positive experience with our services. Located in Sector 62, this full-time position is ideal for individuals with 0 to 3 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming queries from customers, providing accurate information and assistance in a friendly manner.- **Resolve Issues:** When customers face problems, you will work to identify the issue and provide effective solutions to ensure their satisfaction.- **Maintain Records:** You will document customer interactions and transactions to keep accurate records for future reference and follow-up.- **Provide Product Information:** You will inform customers about our products and services, helping them make informed decisions.- **Collaborate with Team:** Regular communication with colleagues is essential, as you will work together to improve overall customer service.**Required Skills and Expectations:**- Strong communication skills are essential, as you will be interacting with customers daily.- A positive attitude and a customer-focused mindset are crucial for creating a pleasant experience for our clients.- Basic computer skills are necessary to manage records and documentation efficiently.- Ability to work well under pressure and adapt to different customer needs.- A background in areas such as B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, I.C.W.A, or any vocational/professional course is preferred, as well as a willingness to learn.

As a Customer Service Associate, you will be responsible for providing excellent customer service to all clients. This includes answering inquiries, resolving complaints, and ensuring customer satisfaction. You will also be required to maintain customer records and contribute to overall team performance.Key responsibilities include responding to customer queries promptly and professionally, handling and resolving customer complaints effectively, and ensuring customer satisfaction through excellent service delivery. Additionally, you will be expected to maintain accurate customer records and contribute to team goals by collaborating with colleagues.The ideal candidate for this role should have 1-2 years of experience in customer service, be a graduate, and possess excellent communication and interpersonal skills. Strong problem-solving abilities, a customer-focused mindset, and the ability to work well in a team are also important expectations for this position. Working from the office in Noida Sector 63, this full-time role requires someone who is dedicated to providing top-notch customer service.

Designation - Customer Service Associate Work LocationNoida Sec 143 (Work from Office)Salaryup to 3.2 LPAdepends on the Versant scoreRequirement - Domestic * Graduate only* Freshers & experienced people both can consider* Strong verbal and written communication in English with a neutral Indian accent/No MTI or RTI* Good in typing speed & accuracy along-with basic computer skills * 5 Days/Week + 2 Rotational Weeks Off * Cab/Transport in Odd hours (between 7 PM and 6 AM) Interview ModeVirtual (HR & Ops Round)Interview RoundsHR+Ops+Versant

- **Key Responsibilities:**1. Respond to customer inquiries: Answer phone calls, emails, and online chats promptly to assist customers with their questions or concerns.2. Resolve customer issues: Investigate and solve customer complaints or problems to ensure customer satisfaction.3. Process orders: Handle customer orders, changes, returns, and refunds accurately and efficiently.4. Maintain customer records: Update and maintain customer information in the database to ensure accuracy and organization.5. Provide product information: Educate customers about products, services, and promotions to assist them in making informed purchasing decisions.- **Required Skills and Expectations:**1. Excellent communication skills: Ability to communicate clearly and effectively with customers to provide helpful assistance.2. Strong problem-solving skills: Capacity to think critically and find solutions to address customer concerns or issues.3. Attention to detail: Ensure accuracy in order processing and maintaining customer records.4. Patience and empathy: Ability to listen attentively and show understanding and compassion towards customers' needs.5. Ability to work in a fast-paced environment: Handle multiple customer inquiries and tasks efficiently while maintaining a positive attitude.

Job profile: Customer Care executive Job role : To handle customer query, able to listen the call actively, being polite while talking, should know how to be professional at work, should have zeal to work in the organisation.NOTE : candidate should be comfortable with both day shift and night shift ( depends on the process you get).Should be comfortable with Rotational offs.FOR MORE DETAILS CONTACT:8800523762(HR TRIPTI)

Loader job duties and responsibilitiesLoading packaged shipments onto shipping trucks. Bundling packages prior to loading. Operating hand trucks for loading of individual packages. Unloading incoming shipments from shipping trucks and transporting to warehouses.

Customer Service Associates- Outbound Tellecalling Sales

Work From Home - Pan IndiaContractual Hiring for E-commerce Company (Domestic BPO - Voice Process)Contract Start Date : 10-July-24Contractual End Date - 31-Oct-24Salary: Rs. 22000 (CTC) Candidates should have their own Laptop/Desktop with below mentioned configuration :Processor Core i5 Generation 7 or above8 GB RAMGenuine Windows 10 or 11 with latest service pack. Camera availability is mustBroadband connection is mandatory with >=20 Mbps Internet Speed ( Mobile hotspot is not allowed) Genuine/Full version of Endpoint protection on system. Compatible USB headsets UPS is mandatory for Desktops. EDR Installation is must Shifts: Rotational Shifts Duration: 9 Weekly Offs: 1 Weekly Off rotationalMode of Interviews: Virtual over video call. Graduation with minimum 1 year documented experience Excellent communication skills along with good grammatical and sentence formation skills.Share your CV on WhatsApp Eight-Zero-Eight-One-Nine-Five-Seven-Two-Six-Seven

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

Meeting and completing account opening formalities with strict adherence to KYC norms (Field verification Mandatory). Engaging customer with multiple products at the time of account Opening( viz: Mobile banking/Net banking registration /RD- FD activation).

HiringPref: Female Location: Sector 62 Noida Feedback Calling Candidate Salary: 18k pm Please contact asap:9910220995people.empowermentconsulting@gmail.com hr@peoplempowermentconsulting.co.in Anurag Chhabra

: Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process) - Sector 127, Noida - BPO : Full-Time: Under Graduates/Graduates: Fresher (Graduates) UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales) : Versant score should be more than 4 Basic telephonic etiquettes and customer skills Candidate should be able to communicate in English and Hindi Customer-focused and attentive : Answers inquiries by clarifying desired information Determines requirements by working with customers Resolves problems by clarifying desired information Cross-sell and upsell products/services1. Shifts-Proper day shifts ,6 days working + 1 day Rotational week off2. Direct walkin interview process : Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre) : Updated CV Aadhar cardThis is a customer-centric role with a focus on telephonic communication and customer service.Candidates should possess the required language skills and be customer-focused.Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 year of experience.Posting by: Harshit Juneja ./ - +

Hello Folks! We are thrilled to announce new openings for the International Voice Process! Positions available in:- Technical Support - Customer Service Experience: 1 to 4 yearsSalary: Up to 4.5 LPALocation: NoidaWorking Days: 5 days, with a rotational week offCab Facility: Provided for both sidesMode of Interview: Direct & Telephonic InterviewNotice Period: Immediate Joiners PreferredFor more details and to seize this opportunity, reach out to:Sakthi Priya HR

Hiring Hiring HiringDesignation - Customer Service Associate/ Business Development AssociateJob location - Noida Sector 63Salary - 20 k to 25 k per month and lucrative incentives Experience - freshers and 6 month required international voice process Required Excellent Communication Skills6 days working with rotational shiftperks and benefits - cab facility upto 15 km for night shift meals also provided by company.Who might be interested please share cv Asap.

HELLO , Greetings from Work Force ManagementCall @ WhatsApp -Nandani Mega Hiring for Multiple companies for Night shifts & Day shifts for Experience and Freshers in Delhi NCR Location - Delhi , Gurgaon and Noida 1 - Openings for Noida location for Domestic & International customer service Process-Any Grad/ Undergrad/ Post Grad with minimum 6 to 12 months of experience in Customer care, can apply .-Avg / Good Communication Skills Required .-Salary UpTo - 3lpa to 5Lpa + Incentives-6 Days working / Night Shifts with rotational Offs-Location - Noida-Blended Process & Fully Voice 2 - Openings for Customer care and Sales Process-Any Grad / Post Graduate with -Minimum 1 year of experience in -Customer service or in Sales / Max - 3 to 4 yrs .-Good Communication Skills Required-Salary UpTo 3.5 Lpa + Incentives.-6 days Working / 1 Rotational Off.-Location - Jasola3 - Openings for Customer care & Sales for Gurgaon-Any Grad / Undergrad/ Post Grad Fresher -Experience candidates can also apply.-Min- 6 months Experience Required-Max - 4 yrs in Cce or In sales-Good Communication Skills Required.-Salary UpTo 3.5 Lpa to 4Lpa + unlimited Incentives.-6 days Working / 1 Rotational Off.-Location - Gurgaon4- Openings for Inside sales for Education Counselor-Any Grad / Post Graduate Fresher can Apply-Experience Person can also Apply-Minimum -6 months Experience in Sales , Upselling etc .-Maximum - 3 to 4 yrs Required.-Good Communication Skills Required.-6 Days Working / 1 Rotational Off.-Location - Delhi and NoidaFor More Information kindly share your Updated resume on this undermentioned numberThanks And RegardsNandiniWorkforce Management

Customer Service Associate Job Responsibilities: Maintains customer relationship by responding to inquiries; documenting actions. Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer. Records customer inquiries by documenting inquiry and response in customers accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed.

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.

We are looking for 200 Customer Support Associate Posts in Noida, Communication skill, BPO, Customer Service, Customer Support, with deep knowledge in Communication skill, BPO, Customer Service, Customer Support and Required Educational Qualification is : Higher Secondary, B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, B.Tech/B.E, M.A, M.B.A/PGDM, M.Com,

Responsibilities:1. Communicate with customers via phone, email and chat2. Understanding the products and services provided by the company.3. Resolving customer complaints, service issues, and queries.4. Providing detailed information to customers5. Negotiating the terms and conditions with the customers6. Maintaining a healthy relationship with the clients7. Offering exceptional customer service and taking feedbackDesired Qualities:Clear communication skills, product and service expertise, the ability to use positive language, persuasive speaking skills, and effective listening.Experience: At least 1 year of relevant work experienceQuality requirement:1. Excellent Communication Skills2. Open to Blended Process (Chat + Calls + Email)3. Open to Rotational shift, Split shift and evening Shift4. Comfortable with the bond of 6 months.Technical Requirements:1. Windows laptop with (Windows 10 or above), Ram (8gb or above)2. High Internet Connection with Speed more than 50mbps3. Proper Electricity with backup like inverter or generator. Power backup is must.

Greetings from Careernet!!!Work Mode: Work From OfficeNOTE: Experience Required minimum 6m to 3 years in Voice Support.Languages Required: English & HindiPosition: Customer ServiceIndustry: BankingSalary: 2.50 to 3.00LacsJob Location: Sec 125 Noida & Thane Wagle Estate.Age Limit: 28yrsQualification: Graduation.Work Schedule(# of Working Days): 6 Days working and 1 rotational offResponsibilities:To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfactionTo identify and convert the opportunities for cross selling (banking product) on customer's callResponsible for quality communication and customer servicing within laid down productivity and service benchmarks.Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.Complete the logs specified by the process (End-of-day target)Adherence to Information Security norms & quality process norms.To be aware of and comply with any updates about the processAct on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performanceInterview Mode: F2F

Responsibilities:1. Communicate with customers via phone, email and chat2. Understanding the products and services provided by the company.3. Resolving customer complaints, service issues, and queries.4. Providing detailed information to customers5. Negotiating the terms and conditions with the customers6. Maintaining a healthy relationship with the clients7. Offering exceptional customer service and taking feedbackDesired Qualities:Clear communication skills, product and service expertise, the ability to use positive language, persuasive speaking skills, and effective listening.Experience: At least 1 year of relevant work experienceQuality requirement:1. Excellent Communication Skills2. Open to Blended Process (Chat + Calls + Email)3. Open to Rotational shift, Split shift and evening Shift4. Comfortable with the bond of 6 months.Technical Requirements:1. Windows laptop with (Windows 10 or above), Ram (8gb or above)2. High Internet Connection with Speed more than 50mbps3. Proper Electricity with backup like inverter or generator. Power backup is must.