Application Support Job Vacancies in Noida

Urgent Hiring: Technical Support EngineerLocation: Sector 63, NoidaPosition: Technical Support EngineerQualification: DiplomaExperience: 6+ YearsJob Responsibilities:Provide technical support and troubleshooting for mechanical and operational challenges.Coordinate efficiently with Technical, Quality, Production, Sales, and Packaging teams to streamline processes.Ensure quality standards are met during production and packaging stages.Identify and resolve system inefficiencies and implement corrective actions.Prepare and maintain detailed technical documentation and reports.Collaborate with cross-functional teams to meet production and sales targets.Key Skills:Strong problem-solving and troubleshooting abilities.Effective communication and coordination skills across departments.Hands-on experience in quality assurance and production processes.Familiarity with technical systems and industry standards.Ability to work under pressure and meet deadlines.Be part of a dynamic team and advance your career with us!

JD for Zoho Developer managing all Zoho applications for internal teams including - workflows, knowledge basesetup, and user access management. Understand requirements by function, APIs, scripts, and setup processes in Zoho Setup knowledge for users by the team, to learn and execute their set of processes Identify opportunities for integration with external apps Act as internal Zoho Support/Zoho creator desk to troubleshoot queries/issues Train users to utilize their specific Zoho apps for their use case Plan, implement and manage process change initiatives with respective department heads knowledge of any language PHP, Python, Nodes.js, Java, C#

Urgent Hiring for Application Support EngineerYears of Experience: Two-to-Five yearsBase Location: Sector-135, NoidaIndustry: TelecomPreferred Industry: TelecomSalary - 8 to 15LPAMinimum Qualification: Graduate/Diploma in IT/Computer ScienceKEY DELIVERABLES/ RESPONSIBILITIESResponsible for providing L1, L2 technical support for integration, installation, maintenance andtroubleshooting for various applications deployed for Enterprise ClientsTroubleshoot and identifying Root CauseHandling customer communicationAchieve customer satisfaction through effective handling of customer problems by ensuring thatproper escalation procedures are followed.Performs assigned functions according to standardized policies and procedures.Basic analytical ability is required to resolve routine technical issues.Gains assistance from higher-level employees, L3 support and development team for issueresolutionActively supports the customer in all aspects through to problem resolution, keeping the customerinformed and updated throughout life of incident.Open to work in 24/7 support environment as per the business requirementsManaging ticketed query system and ensuring to keep comprehensive database of queries andresolutions up to dateMaintaining and updating technical documents and proceduresApplies extensive knowledge of the job skills, company policies and procedures to completecomplex, specialized assignments/tasks in creative and effective ways.Assisting end users to avoid or reduce problem occurrencesWork with team spirit to achieve a common goal i.e. customer satisfaction.Determined and focused to achieve all the targets set up by the operations and business team forthe benefit of the organization.EDUCATION/ DESIRED PROFILEGraduate/Diploma in IT/Computer Science or related subjectProven 2-5 years of experience in technical support roleSound understanding of operating systems Linux (RHEL/CentOS) and WindowsExperience with Database in ter