CRM Fresher Jobs in Delhi NCR

We are seeking a detail-oriented Back Office Sales Support Executive to assist our sales team. This role will be responsible for order processing, CRM management, reporting, and ensuring customer data accuracy.

Company:College Gyan, established in 2022, stands as India's premier online and distance education platform, facilitating connections between students and UGC-accredited online and distance learning institutions offering undergraduate, postgraduate, diploma, and certificate programs. Through its innovative comparison feature, College Gyan enables users to evaluate over 55 online universities based on criteria such as student ratings, accreditations, learning modes, EMI options, and fee structures. Additionally, the platform offers personalized mentoring sessions conducted via video and audio calls at no cost, ensuring tailored guidance for students. Comprising a dedicated team of over 20 professionals, College Gyan is committed to addressing every student's inquiries related to online education. With a track record of assisting over 1000 students annually and facilitating admissions for 100 individuals into esteemed universities, College Gyan is making significant strides in democratizing education access.Working Time: 10Am to 7PmWorking Days: Monday to SaturdayInternship Duration: 6 MonthsJob Description:Responsibilities:1. Conduct outbound calls to potential customers from a provided list or database.2. Introduce and explain the company's products or services to prospective customers.3. Engage in active listening to understand the customer's needs and provide relevant product information.4. Answer questions, resolve objections, and address concerns in a professional and informative manner.5. Maintain accurate and detailed records of customer interactions in the CRM system.6. Achieve or exceed daily, weekly, and monthly call quotas.7. Follow up with customers who expressed interest but did not make a purchase during the initial call.8. Keep up-to-date on product knowledge and market trends to effectively communicate benefits and advantages.9. Collaborate with the sales team to provide them with qualified leads and opportunities for follow-up.10. Participate in training and development sessions to improve communication and sales skills.Requirements:1. Currently pursuing or recently completed a degree in Human Resources, Business Administration, or a related field.2. Excellent verbal communication and interpersonal skills.3. Ability to build rapport and establish trust with potential customers.4. Strong organizational skills and attention to detail.5. Proficiency in using CRM software and other relevant tools.6. Target-driven with a results-oriented approach.7. Self-motivated, energetic, and a positive attitude.8. Adaptability and the ability to handle rejection professionally.9. Good knowledge of the products or services offered by the company.10. High school diploma or equivalent; a degree in a related field is a plus.

Key ResponsibilitiesMake 150+ outbound calls per day.Work on company-provided leads and engage with potential customers.Understand client requirements and suggest suitable insurance products.Explain policy features, benefits, and exclusions in a simple and clear manner.Support customers through the application and documentation process.Follow up with leads to ensure maximum conversion.Build strong customer relationships for renewals and referrals.Achieve assigned sales targets consistently.Maintain accurate records of interactions and sales in CRM.RequirementsBachelor

We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. **Assist Customers:** Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. **Resolve Issues:** Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. **Document Interactions:** Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. **Provide Product Knowledge:** Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.

Job Description:Job Title: Business Development Representative (Cold Calling & Lead Generation)Company: Ekta Group

We are looking for a dedicated Office Assistant to support our team in New Delhi. The ideal candidate will be a recent school graduate with a positive attitude and eagerness to learn. This position is a full-time role, and the assistant will work from the office.**Key Responsibilities:**- **Manage Phone Calls**: Answer incoming calls and direct them to the appropriate staff, ensuring smooth communication within the office.- **Maintain Files and Documents**: Organize and update physical and digital files, making it easy to access important information when needed.- **Assist with Scheduling**: Help in coordinating meetings and appointments for team members, ensuring that everyone stays organized and on track.- **Support Office Operations**: Provide general administrative support, such as typing, data entry, and preparing documents, thereby keeping daily operations running smoothly.- **Handle Supplies**: Monitor and restock office supplies, ensuring that all necessary materials are readily available for the team.Required skills and expectations include:- Candidates should be female and have completed at least the 12th grade.- Strong organizational skills and attention to detail are essential for success in this role.- Excellent verbal and written communication skills are important for effective interaction with colleagues and clients.- The candidate should be a quick learner, comfortable using basic office software, and willing to adapt to new challenges.- A friendly demeanor and the ability to work well in a team environment are crucial for fostering a positive office atmosphere.

We are seeking a dedicated and motivated Customer Care Executive to join our team. This part-time position allows you to work from home, offering flexibility while providing essential support to our customers.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle queries through phone, email, and chat, ensuring timely and accurate responses to maintain customer satisfaction.- **Providing Product Information:** You will help customers understand our products and services, guiding them through features and benefits to enhance their experience.- **Resolving Issues:** When customers face challenges, you will work to resolve their issues efficiently, ensuring their concerns are addressed promptly.- **Maintaining Customer Records:** You will keep accurate logs of customer interactions and transactions, contributing to the smooth operation of our customer service.- **Gathering Feedback:** Youll collect customer feedback to help improve products and services, making sure that we meet our customers' needs effectively.**Required Skills and Expectations:**To succeed in this role, candidates should have excellent communication skills, both written and verbal, to interact effectively with customers. A friendly and patient attitude is essential, as you will be working to ensure customer satisfaction. Basic computer skills are required, as you will use various software to track and manage customer interactions. Attention to detail is necessary for keeping accurate records. Previous experience in customer service is a plus but not mandatory, making this a great opportunity for recent school graduates. Flexibility and a strong commitment to meeting customer needs are crucial in this position.

We are looking for a motivated Sales Executive who can generate leads, connect with potential clients, and close deals for our IT & digital marketing services. This role is ideal for someone who is confident in communication and wants to build a career in sales with high earning potential.

We are looking for a motivated and enthusiastic Field Sales Executive to join our team in Delhi. This role is ideal for candidates with 0 to 6 years of experience and a background of at least a 10th-grade education. **Key Responsibilities:**- **Client Acquisition**: Identify and approach potential customers to promote products or services, helping to expand our client base.- **Sales Presentation**: Effectively communicate the benefits and features of products to clients during face-to-face meetings, improving their understanding and interest.- **Market Research**: Gather information on market trends, competitors, and customer preferences to help shape sales strategies and improve performance.- **Relationship Building**: Establish and maintain strong relationships with clients to encourage repeat business and referrals, which are crucial for sales growth.- **Sales Reporting**: Track and report daily sales activities, leads, and outcomes to provide regular updates to management, ensuring transparency and accountability.**Required Skills and Expectations:**- Strong communication skills are essential to articulate product benefits clearly and build rapport with clients.- A proactive approach to identifying customer needs and addressing them effectively can significantly impact sales success.- Basic computer skills will be helpful for reporting and managing data related to sales activities.- A positive attitude and resilience are important for overcoming challenges and maintaining motivation in a competitive sales environment.- Candidates must be willing to travel within the region for client meetings, as face-to-face interaction is a key element of the role.

Visit potential and existing clients in assigned areasGenerate new business opportunities (B2B sales)Promote company products (adhesives, chemicals, industrial solutions)Conduct product trials and coordinate with technical teamsMaintain strong relationships with customersAchieve monthly sales targetsSubmit daily visit reports and market feedback

We are hiring for well communication skills candidate

As a Relationship Manager, you will play a crucial role in maintaining and enhancing our relationships with clients. Your primary goal will be to ensure client satisfaction and support their needs. **Key Responsibilities:**- **Client Engagement:** Reach out to clients regularly to understand their needs and concerns, ensuring they feel valued and supported.- **Problem-Solving:** Address any client queries and issues promptly, providing effective solutions to create a positive experience.- **Relationship Building:** Foster long-term relationships with clients by maintaining open communication and building trust over time.- **Feedback Collection:** Gather client feedback on services and products to help the company improve offerings and tailor them to client needs.- **Reporting:** Prepare regular reports on client interactions and outcomes, helping the management understand client trends and preferences.**Required Skills and Expectations:**- Strong interpersonal skills are essential for effective communication and relationship building with clients.- Excellent problem-solving abilities to address client concerns quickly and effectively.- A positive attitude and willingness to learn, as you will be working in a dynamic environment.- Basic computer skills for maintaining records and reports.- A motivated individual who is proactive and takes initiative to engage with clients.This role is ideal for recent school graduates seeking to start their careers in client relations. Your ability to work in a team and demonstrate empathy towards clients will contribute significantly to your success in this position.

Job Title: Sales Cold Telecaller ExecutiveCompany: Dcast GlobalLocation: Indirapuram, Ghaziabad, U.P., IndiaJob Type: Full-Time (In-person)Salary: 25,000 - 30,000 INR per month About Dcast Events:We are a growing team and a group of companies, dedicated to providing top-notch corporate event solutions from concept to completion in UAE, Europe and Asia. We are currently expanding our sales team and are looking for enthusiastic and driven individuals to join us.Job Description:We are seeking motivated Sales Cold Telecallers to join our dynamic team. In this role, you will be responsible for initiating contact with potential clients, introducing our services, and generating leads through effective cold calling. This is an excellent opportunity for individuals looking to build a career in sales, with a supportive environment for both experienced professionals and freshers.Key Responsibilities:* Conduct outbound cold calls to prospective clients.* Clearly articulate information about Dcast Global and its services.* Identify and qualify sales leads.* Maintain accurate records of calls and interactions.* Achieve daily and weekly call targets and lead generation goals.* Collaborate with the sales team to ensure seamless lead handover.Requirements:* Excellent communication in English and interpersonal skills.* Proven experience in sales cold calling.* Basic computer knowledge (e.g., using CRM software, spreadsheets, email).* Ability to work independently and as part of a team.* Strong persuasive and negotiation skills.* Highly motivated and target-driven.* Freshers are welcome to apply!What We Offer:* Competitive salary with potential for growth.* A supportive and collaborative work environment.* Opportunity for professional development and career advancement within the company.* Training and guidance for freshers.

We are looking for a motivated Sales Executive to join our team in Sector 45. This is a full-time position suitable for individuals who have recently completed their 12th grade and are eager to start their career in sales. You will play a key role in driving sales and building strong customer relationships.**Key Responsibilities:**- **Customer Engagement:** Actively connect with potential clients to understand their needs and provide solutions to meet those needs. This helps in building trust and encouraging purchases.- **Product Knowledge:** Learn about our products and services to effectively communicate their benefits to customers. Having a thorough understanding will enable you to answer questions and address concerns confidently.- **Sales Targets:** Meet and strive to exceed monthly sales targets. This involves tracking your progress and working strategically to achieve the desired outcomes.- **Lead Generation:** Identify and pursue new leads through various channels. Finding potential customers is essential for expanding our market reach.- **Feedback Collection:** Gather feedback from clients to identify areas for improvement in products and services. This information is vital for enhancing customer satisfaction.**Required Skills and Expectations:**Candidates should have strong communication and interpersonal skills to connect effectively with customers. Being self-motivated and competitive will help you thrive in a sales environment. A basic understanding of sales principles is a plus, but a willingness to learn is the most important. You should also be able to work well in a team and adapt to different customer personalities.

As a CRM Executive, you will support the management of customer relationships and contribute to the growth and satisfaction of our clients. Your role will involve various tasks to enhance customer experiences and streamline communication.**Key Responsibilities:**- **Customer Interaction:** Engage with customers via phone, email, and chat to address their inquiries and provide assistance, ensuring a positive experience.- **Data Management:** Maintain and update customer data in the CRM system to ensure accurate record-keeping and facilitate effective communication.- **Feedback Collection:** Gather customer feedback and suggestions to help improve services and products, playing a key role in enhancing customer satisfaction.- **Support Sales Team:** Assist the sales team by providing them with relevant customer information and insights, helping to drive sales and meet targets.- **Reporting:** Prepare regular reports on customer interactions and feedback, allowing management to identify trends and make informed decisions.To be successful in this role, you should have strong communication and interpersonal skills to connect with customers effectively. A basic understanding of CRM software is beneficial but not mandatory, as training will be provided. Additionally, attention to detail is essential for managing customer information accurately. Being proactive and having good organizational skills will help you thrive in a fast-paced environment. Freshers who have completed their 12th grade are encouraged to apply.