213

CRM Fresher Jobs in Delhi NCR

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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Airport Cargo Airport Ramp Airport Staff Airport Executive Airport Representative Airport Manager Airport Supervisor Airport Cargo Loader Air Ticketing Reservation Air Charter Operation Air Pollution Control Air Traffic Control Air Hostess Air Cargo Air Freight Ground Operation Ground Management Ground Manager Ground Staff Ground Hostess Ground Staff Executive Airport Ground Staff
We are seeking a motivated Air Ticketing Executive to join our team in Delhi. The ideal candidate will help customers book and manage airline tickets, ensuring smooth travel experiences.Key Responsibilities:1. Ticket Booking: Handle customer requests for booking flights, providing accurate information on routes, fares, and availability. Use ticketing software to process bookings efficiently.2. Customer Service: Assist customers with inquiries related to flight schedules, cancellations, and refunds. Maintain a friendly and professional demeanor to meet customer needs effectively.3. Documentation: Ensure all necessary travel documents are prepared accurately. Verify that passenger information is correct and comply with airline policies.4. Problem Resolution: Address any issues or complaints related to ticketing and travel arrangements. Collaborate with airlines and travel partners to resolve matters promptly.5. Sales Support: Promote additional services, such as travel insurance and upgrades, to enhance customer satisfaction while contributing to sales targets.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with clients. Attention to detail is crucial for accuracy in bookings and documentation. A basic understanding of computer systems and ticketing software is beneficial, although training will be provided. Applicants should be adaptable and able to work in a fast-paced environment. A positive attitude and willingness to learn are essential for this role.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Rohini Sector 7 Delhi
Customer Handling Good Communication Skills Problem Solving CRM Active Listening Patience Positive Attitude Time Management Teamwork Telecalling
We are looking for a Customer Support Executive to join our team in Rohini Sector 7, Delhi. This full-time position is ideal for female candidates who are recent graduates or have up to two years of experience in customer service. As a Customer Support Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues efficiently and kindly. Key Responsibilities:1. Customer Assistance: You will respond to customer queries via phone, email, or chat, providing accurate information and guidance to ensure a positive experience.2. Issue Resolution: Your role will involve identifying problems and providing solutions. This may include troubleshooting and coordinating with other departments to resolve customer concerns promptly.3. Feedback Collection: You will gather and document customer feedback to help improve our services and products. Sharing insights with the management team will be key to enhancing customer satisfaction.4. Record Keeping: Maintaining accurate records of customer interactions is essential. You will enter data into our systems, ensuring all information is up-to-date and well-organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively assist customers. A friendly and patient demeanor is crucial as you will be dealing with various customer personalities. Strong problem-solving abilities are expected to help troubleshoot and address customer issues quickly. Additionally, attention to detail and the ability to work as part of a team will enhance your success in this role. Basic computer proficiency is also required.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Female
  • Greater Noida
Client Relations Executive CRM Sales MS Excel Telecalling Sales Real Estate Marketing
We are looking for a confident, well-spoken, and professional Female Client Relationship Manager to join our real estate office in Greater Noida. In this role, you will act as the first point of contact for clients, manage property inquiries, qualify leads, and coordinate site visits.
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Female
  • Gurgaon
Customer Relationship Corporate Sales Marketing Communication Sales Operations Direct Sales Management Skills Problem Solving Time Management Channel Sales Marketing Leadership
We are seeking a motivated and dynamic Sales Manager to join our team in Gurgaon. This role offers a great opportunity for individuals passionate about driving sales and managing customer relationships.As a Sales Manager, you will lead sales initiatives, develop customer relationships, and achieve sales targets. Your main responsibilities include identifying potential clients by researching the market and maintaining strong connections with existing clients to ensure their satisfaction. You will prepare and present sales proposals to clients, showcasing our products or services to meet their needs.Additionally, you will monitor sales performance and analyze trends to suggest improvements. Leading a small sales team, you will motivate and guide team members to excel in their roles and reach collective goals. Regularly reporting on sales metrics and progress will also be a part of your responsibilities, ensuring management stays informed.To succeed in this role, you should possess excellent communication and interpersonal skills, allowing you to effectively engage with customers and team members. A proactive approach to problem-solving and a strong ability to build relationships are essential. Candidates should be self-driven, ambitious, and able to thrive in a fast-paced environment. Basic computer skills are necessary to manage reports and presentations. Ideally, you should have previous experience in sales, but freshers with the right attitude are also welcome to apply.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Female
  • Ghaziabad
Customer Handling Customer Relationship Management Email Communication MS Excel Quotation Preparation Payment Follow-up Justdial Inquiry Handling
We are looking for a Customer Relationship Executive based in Ghaziabad to join our team. This role is ideal for female candidates with 0 to 1 year of experience and requires a 12th-grade pass. As a Customer Relationship Executive, you will play a vital role in maintaining strong relationships with our customers and ensuring their satisfaction.Key Responsibilities:- Customer Support: Assist customers with inquiries and issues, providing prompt and effective solutions to enhance their experience.- Relationship Building: Develop and maintain positive relationships with customers through regular communication and personalized service.- Feedback Collection: Gather customer feedback and share insights with the team to help improve our products and services.- Record Keeping: Maintain accurate records of customer interactions and transactions to ensure a comprehensive understanding of customer needs.- Coordination with Teams: Collaborate with different departments to resolve customer issues and provide a seamless experience.Required Skills and Expectations:The ideal candidate should have strong communication skills to effectively interact with customers. Patience and a friendly attitude are essential for understanding and addressing customer concerns. Basic computer skills, including familiarity with MS Office, are required to manage records and communications efficiently. Attention to detail is vital for accurately documenting customer interactions and feedback. A genuine desire to assist customers and improve their experience is crucial for success in this role.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • DLF Phase IV Gurgaon
Customer Relationship Outbound Calling Customer Support Customer Management Customer Handling Customer Service Customer Care Call Center International BPO Cold Calling Customer Communication Revnue Generation
As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Delhi
Tally Microsoft Excel Microsoft Word Internet Basic Computers Typing Clerical Work Data Management Customer Relationship Microsoft Office Receptionist Activities MS Office Data Entry Office Work Open Minded Presentable Pleasant Personality Extrovert
Assistance in Miscellaneous Office Work.. Maintenance of Office Files and Records Manually as Well as On Computer. Assistance in Day to Day Accounting On Tally, Ms Excel, Ms Word, Bank Reconciliation and Miscellaneous Work.
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  • 0 - 1 yrs
  • Female
  • Delhi
Client Retention Clinet Handling Customer Relationship CRM Customer Care Customer Handling
As a CRM Executive, your primary role will be to manage customer relationships and improve satisfaction levels through effective communication and support.Key Responsibilities:- Customer Data Management: Maintain and update customer information in the CRM system to ensure accurate records are available for analysis and follow-up actions.- Support Customer Queries: Respond to customer inquiries via email or phone, providing solutions or guidance, to enhance their overall experience with the company.- Prepare Reports: Generate regular reports on customer interactions and feedback to identify trends and areas for improvement, aiding in strategic decision-making.- Coordinate Marketing Activities: Assist the marketing team in executing campaigns and promotions, ensuring that the right messages reach the right audience.- Feedback Collection: Gather customer feedback on products and services through surveys or direct interactions, helping to inform product development.Required Skills and Expectations:Candidates should possess a Bachelors degree, preferably in a relevant field. Good communication skills are essential, enabling you to engage effectively with customers. Attention to detail is crucial for maintaining accurate records and generating insightful reports. A proactive attitude and a willingness to learn about customer relationship management systems will help you succeed. Basic knowledge of CRM software and an understanding of customer service principles will be advantageous. Being able to work collaboratively in a team and adapting to changing priorities are also important for this role. As this position is open only to female candidates, applicants must be comfortable working in a full-time office environment in Delhi.
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Jobs by Popular Location

  • Fresher
  • 2.0 Lac/Yr
  • Noida
Communication English Speaker Customer Management Problem Solving CRM Sales Lead Follow-ups Customer Communication
We are looking for a Tele Caller to join our team in Noida. This is a full-time position specifically for female candidates, and you will work from our office. Key Responsibilities:- Make Outbound Calls: Reach out to potential clients or customers to offer products or services, ensuring effective communication and a friendly approach.- Follow-Up Calls: After initial contact, follow up with leads to provide additional information and encourage interest in our offerings.- Maintain Records: Keep accurate records of conversations and customer interactions in our database to track engagement and follow-ups.- Address Customer Queries: Answer any questions from clients promptly and professionally to help them understand our products or services.- Achieve Targets: Work towards meeting daily and monthly calling targets to contribute to overall team success.Required Skills and Expectations:- Good Communication Skills: You should be able to speak clearly and confidently to convey information effectively.- Positive Attitude: A friendly and enthusiastic demeanor is vital to create a good impression on clients during calls.- Basic Computer Skills: Familiarity with basic computer tasks will help you maintain records and navigate customer management systems.- Adaptability: Be ready to learn and adjust your approach based on feedback and client responses.- Team Player: Ability to work well with colleagues and contribute to a supportive team environment. If you have a passion for communication and are eager to start your career, we encourage you to apply!
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Badarpur Delhi
Customer Relationship Community Development Communication System Time Management
We are looking for a dedicated Back Office Manager in Badarpur, Delhi, to help ensure our operations run smoothly. This is an excellent opportunity for individuals with 0-1 year of experience who want to grow their skills in an office environment.Key Responsibilities:1. Data Management: Organize and maintain important records and files, ensuring all information is accurate and up-to-date.2. Support Teams: Assist other departments by providing necessary information and resources, facilitating effective communication among team members.3. Office Administration: Handle basic administrative tasks such as scheduling meetings, managing supplies, and ensuring the office environment is organized.4. Customer Interaction: Respond to inquiries and provide support to clients or customers, ensuring a positive experience and addressing any issues that arise.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and possess strong communication and interpersonal skills. Attention to detail is crucial, as the role involves managing various documents and data. Basic computer skills, including familiarity with software like Microsoft Office, will be beneficial. A proactive attitude, willingness to learn, and the ability to work collaboratively in a team are essential for success in this role. We are looking for someone who can commit to a full-time position and work from our office regularly.
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Delhi
Communication Skills Management Skills Customer Relationship Time Management Lead Generation Lead Management Leadership
We are looking for a motivated Sales Manager to join our team. This part-time position allows you to work from home, making it easy to balance your work and personal life. Ideal candidates will have up to 3 years of experience in sales and a minimum education of 12th grade.Key responsibilities include:1. Lead Generation: Identify and reach out to potential customers through various channels including social media and networking platforms.2. Sales Presentations: Create and deliver engaging presentations to showcase our products or services to prospective clients.3. Client Relationship Management: Build and maintain strong relationships with clients to understand their needs and provide excellent customer service.4. Sales Tracking and Reporting: Monitor sales activities and results, preparing regular reports to evaluate performance and strategize accordingly.Required skills and expectations:Candidates should possess strong communication and interpersonal skills, enabling effective interaction with clients and team members. Basic knowledge of sales techniques and enthusiasm for driving results will be essential. Self-motivation and the ability to work independently are crucial, as this role is remote. Time management skills are important to balance multiple tasks efficiently. You should be comfortable using digital tools for communication and tracking sales activities. While prior sales experience is beneficial, candidates with a strong willingness to learn and grow in this role are encouraged to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive to join our team in Gurgaon. This role is ideal for individuals with 0-2 years of experience who are eager to start their career in customer service. The primary responsibility is to assist customers with their inquiries and resolve any issues they may face. You will communicate with customers through phone, email, or in-person, ensuring they receive exceptional service.Key responsibilities include addressing customer inquiries and concerns, which involves listening carefully and providing accurate information. You will also process orders and returns efficiently, ensuring customers experience a smooth transaction. Additionally, you will maintain records of customer interactions, helping to track and manage issues effectively. Collaborating with other teams will be essential to ensure all customer needs are met.Candidates should have a strong command of spoken and written English, as clear communication is crucial in this role. Patience and empathy are important interpersonal skills that will help you understand and resolve customer issues. A good understanding of basic computer skills is necessary for managing inquiries and maintaining records. We expect candidates to be punctual, reliable, and eager to learn. You should be adaptable and able to work in a fast-paced environment, demonstrating a positive attitude towards customer service. Overall, this position offers an excellent opportunity for motivated individuals to kickstart their career in a dynamic setting.
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  • Fresher
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position allows you to work from the comfort of your home, and we welcome freshers who have completed their 12th grade to apply. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chats from customers, providing accurate information and assistance about our products and services.- Resolve Customer Issues: Identify problems customers are facing, troubleshoot effectively, and offer solutions to ensure customer satisfaction.- Maintain Customer Records: Accurately log customer interactions and update information in the system to keep track of requests and resolutions.- Follow Up with Customers: Reach out to customers who have pending issues to ensure they are resolved and the customer is satisfied with the solution provided.- Provide Product Knowledge: Keep yourself updated on product details and features to answer questions confidently and promote services effectively.Required Skills and Expectations:We expect the ideal candidate to possess strong communication skills, both written and verbal, to interact effectively with customers. A patient and positive attitude is crucial for dealing with customer complaints. Basic computer skills and familiarity with using customer service software would be beneficial. You'll need to demonstrate strong problem-solving abilities and work well independently, showing a willingness to learn and adapt to new challenges in a fast-paced environment.
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  • Fresher
  • 2.3 Lac/Yr
  • Noida Sector 2
Customer Relationship Customer Support Customer Management Customer Handling Customer Care Communication Skills
As a Customer Care Executive, you will be the frontline representative engaging with customers to ensure their needs are met effectively and efficiently.Key Responsibilities:- Customer Interaction: Communicate with customers through phone, email, or chat to address inquiries and resolve issues.- Problem Resolution: Identify customer problems and provide timely solutions or escalate them to the appropriate department when necessary.- Product Knowledge: Maintain a deep understanding of the companys products and services to assist customers accurately.- Feedback Collection: Gather customer feedback and suggestions to help improve services and enhance customer satisfaction.- Record Keeping: Document customer interactions and transactions in the companys system for future reference and analysis.- Collaboration: Work with team members and other departments to ensure a seamless customer experience.Required Skills and Expectations:- Excellent communication skills, both verbal and written, to interact effectively with customers and team members.- Strong problem-solving abilities to handle customer inquiries and resolve issues efficiently.- Attention to detail to accurately record customer information and feedback.- A positive attitude and a strong sense of empathy to understand customer needs and provide personalized service.- Basic computer skills, including familiarity with software applications and customer management systems.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A willingness to learn and adapt to new challenges, especially for freshers looking to build their careers in customer service.
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Back Office Assistant Jobs For Freshers - Delhi

Telemax IT Solutions Private Limited

  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Najafgarh Delhi
Customer Relationship Microsoft Word Microsoft Excel Internal Communication General Office Management Customer Calling Back Office Sales Email Writing Quick Learner Followups Computer Skills
We are looking for a dedicated Back Office Assistant in Najafgarh, Delhi. This role is ideal for recent graduates or those with up to five years of experience. As a Back Office Assistant, you will support our daily operations by handling essential administrative tasks.Key responsibilities include:- Data Entry and Management: Accurately input and organize data in various systems, ensuring information is up to date and easily accessible for other team members.- File Management: Maintain and organize physical and digital files. This includes scanning documents, filing, and retrieving records as needed.- Communication Support: Assist in managing internal communication by responding to emails and forwarding important information to relevant staff members.- Document Preparation: Prepare reports, presentations, and other documents by gathering information and formatting it professionally.- Office Maintenance: Help ensure the office environment is organized and supplies are stocked, contributing to a smooth and efficient workplace.Required skills and expectations include:- Attention to Detail: Must have a keen eye for detail to avoid errors in data entry and document preparation.- Organizational Skills: Ability to manage multiple tasks efficiently and maintain an orderly work environment.- Communication Skills: Strong verbal and written communication abilities are necessary for effective interaction with colleagues and management.- Basic Computer Proficiency: Familiarity with office software like Microsoft Office or Google Suite is essential.You should be a proactive team player, eager to learn, and ready to contribute positively to our work environment.
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  • 0 - 3 yrs
  • Female
  • New Delhi
Sales Cold Calling Inbound Calling Client Relations Executive CRM Sales Sales Process
As a Client Relationship Manager, you will play a vital role in maintaining and enhancing relationships with our clients. Your primary responsibility will be to ensure a high level of customer satisfaction and service. Key Responsibilities:- Manage Client Accounts: Serve as the main point of contact for clients, addressing their queries and providing assistance to build trust and rapport.- Monitor Client Satisfaction: Regularly check in with clients to understand their needs and concerns, ensuring they feel valued and heard.- Coordinate Communication: Facilitate effective communication between clients and internal teams, ensuring that client expectations are clearly understood and met.- Provide Product Support: Assist clients in understanding our products and services, making sure they can utilize them to their fullest potential.- Gather Feedback: Collect and report client feedback to help improve services and address any areas of concern.Required Skills and Expectations:- Candidates should be female, with a minimum education of 12th grade. - Strong communication skills are essential for effective interaction with clients and internal teams.- A customer-oriented mindset is important, with an eagerness to help clients and resolve issues quickly.- Basic computer skills and familiarity with office software will help in managing client data and communication efficiently.- Ideal candidates will be proactive, detail-oriented, and possess good organizational skills to manage multiple client accounts effectively.- Previous experience in customer service or related roles is a plus, but not mandatory; candidates with a passion for client relations are encouraged to apply.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida Sector 62
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated and friendly Customer Care Executive to join our team in Noida Sector 62. This entry-level position is ideal for recent graduates looking to kickstart their career while providing excellent service to our customers.Key Responsibilities:- Customer Support: Provide prompt and effective assistance to customers via phone, email, or chat. You will address inquiries, resolve issues, and ensure customer satisfaction.- Product Knowledge: Become well-versed in our products and services. This will help you to confidently answer questions and provide accurate information to customers.- Documentation: Maintain clear and organized records of customer interactions. This includes noting issues, feedback, and solutions provided to improve future customer experiences.- Team Collaboration: Work closely with team members and other departments to ensure that customer issues are resolved efficiently. You will be a vital part of a team dedicated to enhancing customer experiences.Required Skills and Expectations:Candidates should have excellent verbal and written communication skills. A friendly and approachable demeanor is necessary to create a positive customer experience. Candidates should demonstrate strong problem-solving skills and the ability to stay calm under pressure. Basic computer skills and familiarity with customer service software are essential. A proactive attitude and a willingness to learn are highly valued, as this role provides an opportunity for growth in the customer service field.
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  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Service Customer Care Customer Handling Customer Management
WE ARE HIRING Position: Customer Support Executive Location: Delhi Shift Timing: 5:30 AM - 2:30 PM One-Side Cab Facility Available Salary: Up to 28,000 per MonthEligibility: Freshers Welcome Experienced Candidates Can Apply Good Communication Skills Required Customer Service Experience Preferred (Not Mandatory)Why Join Us? Fixed Morning Shift One-Side Cab Facility Available Great Learning & Growth Opportunity Friendly & Supportive Work EnvironmentInterested candidates can share their CV or contact: Harsh Vijayvargiya 9039608842
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Female
  • Gurgaon
Customer Relationship Microsoft Word Microsoft Excel Internal Communication General Office Management English Language Computer Skills Communication Skills Quick Learner Followups Back Office Sales
We are seeking a detail-oriented Back Office Sales Support Executive to assist our sales team. This role will be responsible for order processing, CRM management, reporting, and ensuring customer data accuracy.
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  • Fresher
  • Noida
Professional Communication Lead Generation CRM Sales Sales
Company:College Gyan, established in 2022, stands as India's premier online and distance education platform, facilitating connections between students and UGC-accredited online and distance learning institutions offering undergraduate, postgraduate, diploma, and certificate programs. Through its innovative comparison feature, College Gyan enables users to evaluate over 55 online universities based on criteria such as student ratings, accreditations, learning modes, EMI options, and fee structures. Additionally, the platform offers personalized mentoring sessions conducted via video and audio calls at no cost, ensuring tailored guidance for students. Comprising a dedicated team of over 20 professionals, College Gyan is committed to addressing every student's inquiries related to online education. With a track record of assisting over 1000 students annually and facilitating admissions for 100 individuals into esteemed universities, College Gyan is making significant strides in democratizing education access.Working Time: 10Am to 7PmWorking Days: Monday to SaturdayInternship Duration: 6 MonthsJob Description:Responsibilities:1. Conduct outbound calls to potential customers from a provided list or database.2. Introduce and explain the company's products or services to prospective customers.3. Engage in active listening to understand the customer's needs and provide relevant product information.4. Answer questions, resolve objections, and address concerns in a professional and informative manner.5. Maintain accurate and detailed records of customer interactions in the CRM system.6. Achieve or exceed daily, weekly, and monthly call quotas.7. Follow up with customers who expressed interest but did not make a purchase during the initial call.8. Keep up-to-date on product knowledge and market trends to effectively communicate benefits and advantages.9. Collaborate with the sales team to provide them with qualified leads and opportunities for follow-up.10. Participate in training and development sessions to improve communication and sales skills.Requirements:1. Currently pursuing or recently completed a degree in Human Resources, Business Administration, or a related field.2. Excellent verbal communication and interpersonal skills.3. Ability to build rapport and establish trust with potential customers.4. Strong organizational skills and attention to detail.5. Proficiency in using CRM software and other relevant tools.6. Target-driven with a results-oriented approach.7. Self-motivated, energetic, and a positive attitude.8. Adaptability and the ability to handle rejection professionally.9. Good knowledge of the products or services offered by the company.10. High school diploma or equivalent; a degree in a related field is a plus.
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  • Fresher
  • Faridabad
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in a full-time work-from-home role. The ideal candidate will have excellent communication skills and a passion for helping customers.Key Responsibilities:- Respond to Customer Queries: Handle incoming calls, emails, and chats to assist customers with their inquiries and provide clear and accurate information.- Resolve Issues: Identify customer issues and work towards finding effective solutions to ensure customer satisfaction.- Document Interactions: Maintain accurate records of customer interactions in the system for future reference and analysis.- Provide Product Support: Assist customers in understanding our products and services, guiding them through the features and benefits.- Follow Up: Reach out to customers post-resolution to ensure their issues are resolved and to gather feedback for continuous improvement.- Collaborate with Team Members: Work closely with colleagues to share insights and challenges, contributing to a better overall customer experience.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills to interact effectively with customers. A patient and empathetic attitude is essential, as the role involves assisting customers with their problems. Basic computer skills are required for navigating customer service software and other tools. Freshers are welcome, and a minimum educational qualification of 12th pass is necessary. Candidates should also be self-motivated and able to work independently in a remote environment. A commitment to providing excellent customer service is vital for success in this role.
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  • Fresher
  • Ghaziabad
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Communication Call Center Customer Management Voice Process Inbound Inbound Process Inbound Voice Process Customer Calling
We are looking for a Customer Support Representative to join our team. This role involves interacting with customers to ensure their questions and concerns are addressed effectively. As a representative, you will work from home and provide excellent service to help build strong customer relationships.Key Responsibilities:- Responding to Customer Inquiries: Handle incoming calls and messages to assist customers with their questions or issues.- Providing Product Information: Share details about our products and services, helping customers understand features and benefits.- Resolving Issues: Identify and troubleshoot customer problems to find suitable solutions promptly.- Documenting Interactions: Keep accurate records of customer interactions and transactions for future reference and quality assurance.- Following Up: Proactively reach out to customers after resolving issues to ensure their satisfaction.Required Skills and Expectations:- Communication Skills: You should have strong verbal and written communication skills to effectively interact with customers.- Problem-Solving Skills: Be able to think critically and resolve customer issues in a timely manner.- Patience and Empathy: Show understanding and patience when dealing with customer concerns, ensuring they feel valued.- Basic Computer Knowledge: Familiarity with computers and the ability to navigate software applications is important.- Team Player: Be willing to collaborate with team members and share insights for improving customer service. We welcome freshers who have completed their 12th grade. If you are eager to learn and grow in customer service, this role is for you!
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  • Fresher
  • 1.3 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calls Inbound Calling Inbound Voice Process Domestic BPO Domestic Calling Domestic Voice Process Domestic Call Center Calling Executive
We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. Key Responsibilities:- Respond to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- Provide Information About Products: It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- Resolve Customer Complaints: You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- Collaborate with Team Members: Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.Required Skills and Expectations:- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive in Delhi, India, to provide exceptional service to our clients. This full-time role is suitable for individuals with 0 to 2 years of experience, and only a 12th-grade education is required.Key Responsibilities:1. Customer Interaction: Engage with customers through various channels, including phone calls, emails, and in-person meetings, to understand and address their needs effectively.2. Problem Resolution: Identify and resolve customer issues promptly by listening actively and providing appropriate solutions or guidance.3. Product Information: Educate customers about our products and services, ensuring they have the necessary information to make informed decisions.4. Record Keeping: Maintain accurate records of customer interactions and transactions to track issues and follow up when necessary.5. Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience and share insights to improve processes.To excel in this role, candidates must possess strong communication skills and a friendly, approachable demeanor. A positive attitude and a willingness to learn are essential, as is the ability to work efficiently under pressure. Candidates should be detail-oriented and have good problem-solving skills to handle customer inquiries and complaints effectively. A basic understanding of computer skills, including familiarity with software applications, will be beneficial in managing customer information efficiently.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Gurgaon. This role is ideal for individuals with 0 to 2 years of experience who are eager to assist customers and enhance their experience.Key Responsibilities:- Customer Support: Assist customers with inquiries, product information, and troubleshooting issues through phone, email, or chat. You will be the first point of contact, providing friendly and timely assistance.- Problem Resolution: Identify customer concerns and work to resolve them efficiently. You will listen to customer complaints and provide appropriate solutions, ensuring satisfaction and loyalty.- Documentation: Maintain accurate records of customer interactions and transactions. You will document issues and resolutions to help improve our services and processes.- Team Collaboration: Work closely with other team members and departments to ensure a smooth flow of information and enhance the overall customer experience. Good communication with colleagues is essential.Required Skills and Expectations: Candidates should have completed their 12th grade and possess strong communication skills, both written and verbal. A positive attitude and a willingness to learn are crucial. You should be able to handle stressful situations calmly while maintaining professionalism. Basic computer skills and experience with customer management software will be an advantage. Flexibility in working hours and a commitment to providing excellent service are essential for success in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Delhi. This position is ideal for recent graduates or those with up to two years of experience in customer service and offers an opportunity to develop your skills while assisting our valued customers.Key Responsibilities: 1. Customer Support: Respond promptly to customer inquiries via phone, email, or chat, ensuring a friendly and professional interaction to resolve issues and answer questions.2. Issue Resolution: Investigate and resolve customer complaints by identifying the problem and providing timely solutions, ensuring customer satisfaction.3. Product Knowledge: Maintain up-to-date knowledge of our products and services to effectively assist customers and provide accurate information.4. Record Keeping: Document customer interactions and transactions in our database, ensuring all records are accurate and updated for future reference.5. Feedback Collection: Gather feedback from customers regarding their experiences and report this information to improve services and customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Strong problem-solving abilities are essential for resolving issues swiftly. A basic understanding of customer service principles and practices is preferred, although training will be provided. Candidates should be patient, attentive, and able to work well in a team environment. Being detail-oriented and organized will be crucial for maintaining accurate records and ensuring high customer service standards.
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  • Fresher
  • Female
  • Nehru Place Delhi
CRM Sales Sales Client Relationship Cold Calling Client Management Immigration Consultant Visa Consultant
Job DescriptionOffer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Assist with visa application processes, including preparation and submission of documents.Provide clients with accurate and timely information regarding application status.Stay updated on immigration laws, policies, and regulations for different countries.Consult with clients to understand their immigration goals and provide tailored solutions.Maintain client records and ensure confidentiality.Target oriented & self motivated
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Noida
Lead Generation Cold Calling B2B Sales B2c Sales Tele Marketing Good Communication Skills Market Research CRM
Job Openings for 10 Lead Generation Executive Jobs for Freshers in Noida, having Educational qualification of : Higher Secondary with Good knowledge in Lead Generation, Cold Calling, B2B Sales, B2c Sales, Tele Marketing, Good Communication Skills, Market Research, CRM etc.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Noida Sector 3
Lead Generation B2B Sales B2c Sales International Voice Process CRM Strategy Pitch Target Achievement Pre Sales Client Management
Job Openings for 10 International Lead Generation Jobs for Freshers in Noida Sector 3, having Educational qualification of : Higher Secondary with Good knowledge in Lead Generation, B2B Sales, B2c Sales, International Voice Process, CRM Strategy, Pitch, Target Achievement, Pre Sales, Client Management etc.
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