Customer Retention Fresher Jobs in Delhi NCR

As a CRM Executive, your primary role will be to manage customer relationships and improve satisfaction levels through effective communication and support.Key Responsibilities:- Customer Data Management: Maintain and update customer information in the CRM system to ensure accurate records are available for analysis and follow-up actions.- Support Customer Queries: Respond to customer inquiries via email or phone, providing solutions or guidance, to enhance their overall experience with the company.- Prepare Reports: Generate regular reports on customer interactions and feedback to identify trends and areas for improvement, aiding in strategic decision-making.- Coordinate Marketing Activities: Assist the marketing team in executing campaigns and promotions, ensuring that the right messages reach the right audience.- Feedback Collection: Gather customer feedback on products and services through surveys or direct interactions, helping to inform product development.Required Skills and Expectations:Candidates should possess a Bachelors degree, preferably in a relevant field. Good communication skills are essential, enabling you to engage effectively with customers. Attention to detail is crucial for maintaining accurate records and generating insightful reports. A proactive attitude and a willingness to learn about customer relationship management systems will help you succeed. Basic knowledge of CRM software and an understanding of customer service principles will be advantageous. Being able to work collaboratively in a team and adapting to changing priorities are also important for this role. As this position is open only to female candidates, applicants must be comfortable working in a full-time office environment in Delhi.

We are looking for a Customer Support Executive to handle customer queries, resolve issues, and provide excellent service through calls, emails, or chat. The candidate should have good communication skills and a customer-first approach.

- Key responsibilities:1. Communicate with customers: The main role of a Customer Relationship Executive is to interact with customers to address their inquiries, resolve issues, and provide information about products or services.2. Build relationships: Develop and maintain strong relationships with customers to ensure customer satisfaction and loyalty towards the company.3. Assist with orders: Help customers place orders, track shipments, and provide updates on delivery status.4. Handle complaints: Address and resolve customer complaints in a professional and timely manner to maintain customer goodwill.5. Provide product knowledge: Educate customers about the features and benefits of products or services to help them make informed purchasing decisions.- Required skills and expectations:1. Excellent communication skills: Ability to effectively communicate with customers through phone, email, or in person.2. Customer service orientation: A strong focus on providing exceptional customer service and building positive relationships with customers.3. Problem-solving skills: Capacity to quickly assess customer issues and find appropriate solutions to meet their needs.4. Basic computer skills: Proficiency in using computers and software applications to manage customer interactions and record information accurately.5. Patience and empathy: Ability to handle challenging customer situations with a calm and empathetic attitude.

1. Excellent Communication Skills both verbal and written in English.2. Flexibility to adapt to fast paced learning atmosphere.3. Should have handled bulk email/chat/Calling process. 4. Must have 5 years experience in the email process.5.Flexibility to adapt to a fast-paced learning atmosphere.

We have opportunity for CRM Company name:- Digital Dhanu pvt ltd. Job location:- Sector -11 NoidaJob :- Customer Relationship Manager Salary :- 15k to 25k monthlyExperience 6 month to 1 year Qualification- Graduate/ relevant degreeSkills- Good Communication skills, Knowledge of Excel, Taking responsibilities and patience etcJob Responsibilities- 1. Act as the main point of contact for customer inquiries and support needs.2. Track and manage customer interaction, ensuring timely follow- ups. 3. Work with the internal technical team to resolve client issues promptly and efficiently.

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success.Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization.Maximize revenue through upselling and cross selling.Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Qualifications: Strong academic background with over 70% marks in 10th and 12th grade. Any graduate with minimum 9 months experience in sales Freshers with a Post Graduate Degree in Management.Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2Bmarketplace, we are at the forefront of driving innovation and transformation in how businesses buyand sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensurebetter financial planning & stability for our employees.Attractive Incentives: Our incentive programs are designed to recognize and reward your hardwork, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories.Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development.

CRE Job Description:- Were looking for Relationship Executive to join our team and help us build strong relationships with our clients. 1) Client Handling: Interacting with clients face to face and over phone calls. Handling meeting of the clients coming to our office for shoots. Explaining clients about our services in details. Resolving clients issues.2) Client Servicing: Maintaining Proper formal relationship with clients and looking into timely delivery of the services to the clients. Looking into shoot line-ups for the clients who are already registered with us.3) Data Entry - Maintaining Proper data of the clients.4) Calling - New Calls to clients on hot leads provided by company. Follow-up calls. Shoot line-up calls.5) Reports Submitting Daily, Weekly & Monthly reports on time.6) Additional work might be given as and when required.

Job Openings for 100 Customer Relationship Jobs for Freshers in Noida, having Educational qualification of : Higher Secondary with Good knowledge in Customer Retention etc.

Hiring for a Fintech Blended Semi Voice processCustomer Service (Domestic)Location- GurugramNo salesSalary - 30k CTC.Rotational Shift. Day shift for females till 9 pmRotational for malesNo cab service

Hiring for 2 Customer Service Jobs in Delhi,noida,Ghaziabad, Uttar Pradesh, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, BHM, B.Sc, B.Tech/B.E, MBBS with Good knowledge in Customer Relationship,Customer Care,Customer Retention,Customer Support,CSE,Customer Management etc.

Customer support hiring for Fresher & experienced .- Handling customer queries - Inbound call handling- Premium customer support Day shift Salary - 18k - 22k Job location - Noida Immediate joining

We are looking for 4 Customer Retention Executive Posts in Noida with deep knowledge in English Editor and Required Educational Qualification is : Higher Secondary, Secondary School

We have urgently requirements of customer service executiveProcess: Leading Banking ProcessProfile: Inbound Customer serviceSalary: 16.5k in hand for Freshers nd 17.5k for experienced candidates.Work Location: Noida Sector 128 ( Shuttle service available from Botanical Garden, 52 and 59 Metro stations) Shift Timing: ( 9 hrs of shift between 8AM to 8 PM window), 1 rotational off

We have vacant of 19 Customer Retention Executive Jobs in Kolkata,Delhi,Mumbai,Pune,Bangalore for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree, B.A Skill Good Personality etc.

Handling and resolving the day-to-day query of customers. Interacts effectively and professionally with others and able to initiate, establish and maintain highly is effective relationships with internal and external business contacts of various cultures. Identify Customers- needs and deliver Voice Service to the customers on Financial Products related queries and complaints. Receiving Calls from Customers both New and Existing and adding those calls to the CRM and assigning them to the correct individual in the organization. Cold Calling on Exiting Database provided by the company and generating leads to the existing sales force of the company and in turn earning incentives. Should have a laptop for the office work.

TELECALLER RESPONSIBILITIES: Answering calls and resolving queries about product or company. Noticing significant subtleties of every discussion. Conveying verbal acknowledgments of offers to our Sales group for closing. Advises present or prospective clients by answering incoming calls on a rotating basis,operating telephone equipment, automatic dialing systems, and differenttelecommunications technologies. Maintains operations by following policies and methodology and functional changes. Keeps up quality service by adhering to organization guidelines. Reaching potential or existing clients to advise them about an item or administrationutilizing pre-defined scripts. Responding to inquiries concerning things or the organization Posing questions to comprehend client necessities and close sales. Considering the details of each offering and staying side by the side of updates tothese contributions. Acquiring and updating an individual's contact details. Calling active or old customers to encourage the purchase of items.TELECALLER REQUIREMENTS: Proven experience as a telesales representative or other customer service role. High school diploma; B.sc/BA will be added advantage. Excellent knowledge of the English language Good knowledge of computer programs and other telephone systems. Proven track record of successfully meeting sales quota over the phone. Ability to switch communication styles. only females are preferred for this profile.Role:Telecaller ExecutiveIndustry Type:Cargo & TravelsEmployment Type:Full Time, PermanentRole Category:TelecallingEducation:High school diploma or equivalent.

Customer support hiring for Fresher & experienced .- Handling customer queries - Inbound call handling- Premium customer support Day shift Salary - 18k - 22k Job location - Noida Immediate joining

Home Insurance / Motor Insurance / Investment Plan Sales advisory hiring for Fresher & experienced .Location - Gurgaon Salary - 15k - 25k + Unlimited Incentives Shift - Day shift Qualification - 12th Pass/ UG / Any graduate Process- Insurance AdvisoryInterested customer leads will provide by company ( no cold calling or No random calling)Male & female both can apply Immediate joining only Same day offer letter .