CRM Executive Female Graduate Jobs in Sonipat

Key Responsibilities:Customer Handling:Serve as the primary point of contact for customer inquiries and support.Address and resolve customer complaints or issues promptly and professionally.Ensure regular follow-ups with customers regarding sales orders, deliveries, and payment updates.Maintain a structured follow-up schedule to ensure timely actions on pending tasks.Sales Order Status:Coordinate with the sales and logistics teams to ensure accurate and timely processing of sales orders.Provide customers with up-to-date information regarding the status of their orders.Handle any discrepancies in order status and work toward resolving them in a timely manner.CRM Management:maintain accurate customer records, track interactions, and follow-up schedules.Document and update customer communications, feedback, and requests

urgently required 2 female graduate for CRM executive for Kundli, Sonipat packaging plant. Send biodata at 9868140675 or avinhr2000@gmail.com .Having good communication skill, computer expert, with 3-5 yrs experience in same field. Nearby candidates will be given preference.

Job descriptionWe are actively looking for some confident and empathetic individuals to join our team as an Customer Relationship Executive. Your ultimate goal for this job position is to get new customers and retain existing customers.Role & Responsibilities:Setting customer expectations and revenue goals.Identifying customer demands and requirements.Dealing with people of different backgrounds and temperaments.Planning strategies for customer care and conflict resolution & Solving customer issues and complaints timely.Overseeing the activities of the sales team.Negotiating agreements with customers.Maintaining good relationships with customers.Taking feedback from customers to ensure they are satisfied with the service.Adhering to all the rules and regulations of the company.Researching the competitors and devising plans accordingly.Staying updated with the latest ways to retain customers.Skills Required:Bachelors degree in Business Administrator, Marketing or a relevant field.Excellent organizational/ interpersonal & presentation skills.Outstanding oral and written communication skills.Good customer service skills.Exceptional negotiation and sales skills.Proficiency in Microsoft Office Tools.Ability to maintain a positive attitude.Interview Timings:11:00 AM to 5:00 PM (MONDAY TO SATURDAY)Office Timings: 9:30 AM to 6:00 PMFreshers are also apply.Benefits:Leave encashmentProvident FundSchedule:Day shiftSupplemental pay types:Overtime payPerformance bonusYearly bonusLanguage:English (Preferred)

Urgently required 2 female Graduate CRM executive for packaging plant at Kundli, Sonipat. Send resume to 9868140675. Minimum experience 3-5 years in same field. Good communication skill.. Computer savvy. Nearby candidates will be given preference.