Call Center Job Vacancies in Faridabad

We are looking for a dedicated Customer Care Executive to join our team in a full-time work-from-home role. The ideal candidate will have excellent communication skills and a passion for helping customers.**Key Responsibilities:**- **Respond to Customer Queries:** Handle incoming calls, emails, and chats to assist customers with their inquiries and provide clear and accurate information.- **Resolve Issues:** Identify customer issues and work towards finding effective solutions to ensure customer satisfaction.- **Document Interactions:** Maintain accurate records of customer interactions in the system for future reference and analysis.- **Provide Product Support:** Assist customers in understanding our products and services, guiding them through the features and benefits.- **Follow Up:** Reach out to customers post-resolution to ensure their issues are resolved and to gather feedback for continuous improvement.- **Collaborate with Team Members:** Work closely with colleagues to share insights and challenges, contributing to a better overall customer experience.**Required Skills and Expectations:**Candidates should possess strong verbal and written communication skills to interact effectively with customers. A patient and empathetic attitude is essential, as the role involves assisting customers with their problems. Basic computer skills are required for navigating customer service software and other tools. Freshers are welcome, and a minimum educational qualification of 12th pass is necessary. Candidates should also be self-motivated and able to work independently in a remote environment. A commitment to providing excellent customer service is vital for success in this role.

We are looking for a Telecalling Executive to join our team in Faridabad. This is a full-time position ideal for individuals with little to no experience, making it a great opportunity for freshers and those with up to four years of experience. The primary responsibility of this role is to communicate with potential and existing customers, promoting our services and supporting sales growth.**Key Responsibilities:**- **Make Outbound Calls:** You will be responsible for calling potential customers to introduce our services and generate interest. Clear communication is essential to explain our offerings effectively.- **Handle Inbound Queries:** Respond to incoming calls from customers. Provide detailed information about products or services, ensuring all queries are addressed satisfactorily.- **Maintain Customer Records:** Keep accurate records of calls made, customer interactions, and the outcomes. This information helps track progress and follow up with leads.- **Achieve Sales Targets:** Work towards individual and team sales goals by promoting our services during calls. You will need to demonstrate persuasive skills to convert leads into sales.- **Provide Feedback:** Share insights and customer feedback with the management team to help improve our services and sales strategies.**Required Skills and Expectations:**Candidates should have a minimum education of 12th grade. Good communication skills in English and Hindi are essential to engage with a diverse customer base. You should be friendly, persuasive, and resilient, able to handle objections and rejections positively. Basic computer skills are required to manage customer records and data entry efficiently. A proactive attitude and willingness to learn are crucial for success in this role.

We are seeking a motivated Tele Caller to join our team in Faridabad. The ideal candidate will have 1 to 4 years of experience and a 12th-grade education. This full-time position requires female applicants who are passionate about engaging with customers to promote our services.Key Responsibilities:1. **Outbound Calling**: Make outgoing calls to potential customers to generate leads and promote our products or services, ensuring a professional and friendly interaction.2. **Customer Interaction**: Respond to inquiries from clients and provide them with accurate information about our offerings, helping to resolve any queries effectively.3. **Data Management**: Maintain and update customer information in the database, ensuring that all records are accurate and current for future reference.4. **Sales Support**: Work closely with the sales team to facilitate lead conversions and assist in achieving sales targets by setting up appointments or providing necessary information.5. **Feedback Collection**: Gather feedback from customers about their experience with our services, helping the company improve and better meet client needs.Required Skills:Candidates should possess excellent communication skills in English and Hindi, a polite phone manner, and the ability to build rapport with clients. Proficiency in basic computer operations and data entry is essential. A positive attitude, along with a strong desire to learn and grow in the sales domain, will be highly valued.

We are looking for an enthusiastic and confident Telecaller / Business Development Executive to join our Interior & Designer business team.Call potential customers and explain our interior & design services

We are seeking a motivated and dynamic Sales Marketing Executive to join our team in Faridabad. In this role, you will help promote our services and generate sales leads to grow our business. The ideal candidate will have a strong desire to succeed and a passion for engaging with customers.Key Responsibilities:1. **Lead Generation**: Identify and pursue new business opportunities through various channels, including networking and online sources, to expand the customer base.2. **Customer Engagement**: Develop strong relationships with clients to understand their needs and provide tailored solutions that encourage sales and loyalty.3. **Market Research**: Conduct research to analyze market trends, customer preferences, and competitor activities, enabling informed decision-making to enhance marketing strategies.4. **Sales Presentations**: Prepare and deliver compelling presentations to potential clients, showcasing our products and services, and effectively addressing client inquiries.5. **Collaboration**: Work closely with the sales and marketing teams to align strategies and share insights that facilitate successful campaigns and promotions.Required Skills and Expectations:Candidates should have a minimum of 1 year of relevant experience in sales or marketing. A degree in a related field is required. Strong communication and interpersonal skills are essential to engage clients effectively. You should be proactive, results-driven, and possess good analytical skills. Familiarity with marketing techniques and tools will also be beneficial in this role.

We are seeking a motivated Sales Marketing Executive to join our team in Faridabad. The ideal candidate will have 1-5 years of experience in sales and marketing, with a strong desire to drive revenue growth and build lasting customer relationships. A graduate degree is required.Key Responsibilities:1. **Lead Generation**: Identify and target potential customers through various marketing strategies, including online research, networking, and referrals, to create a pipeline of sales opportunities.2. **Customer Engagement**: Build and maintain strong relationships with clients by understanding their needs, addressing concerns, and providing valuable information to enhance customer satisfaction.3. **Sales Presentations**: Prepare and deliver persuasive sales presentations to potential clients, showcasing our products and services effectively to maximize interest and secure business deals.4. **Market Research**: Conduct thorough market analysis to identify trends, competitor strategies, and customer preferences, which will inform marketing strategies and sales tactics.5. **Reporting**: Regularly track and report on sales performance metrics to management, allowing for effective monitoring of sales goals and strategy adjustments as needed.Required Skills and Expectations:- Excellent communication and interpersonal skills are essential for building rapport with clients and collaborating with team members.- Strong analytical skills are necessary to interpret market data and adjust strategies accordingly.- A proactive attitude and the ability to work independently and as part of a team are crucial for success in this role.- Proficiency in Microsoft Office Suite and familiarity with CRM software will enhance effectiveness in managing sales activities and customer interactions.

!!! HIRING !!!!Company - Silage Agro Pvt. Ltd.Designation CRM Sales ExecutiveJob Description :1) Do sales from existing & new customers through tele calling.2) Attend incoming calls & talk to customers about Silage & Tudi3) Develop relationship with existing & new customers to get repeat orders by constant follow-up through calls and whatsapp.4) Follow-up to recover outstanding in market.5) Close interaction with warehousing & dispatch teams at factories.Job Location - Business Pluss Co-working Office, EF3 Mall, FaridabadProfile of candidate :1) Should be able to speak in Punjabi & Hindi.2) Computer knowledge is must to use CRM & Excel files

We are looking for a confident and energetic Telecaller to generate leads, fix appointments, and promote our cleaning and pest control services. The candidate should have good communication skills and the ability to convince potential customers over the phone.

Job Description: Persuade prospective clients to engage in a phone conversation to discuss about the products and advice. Deliver approved policies to clients To call the customers and inform them regarding pending EMIs of their Loan. Convinced them to deposit EMI on time. Responsible for calling on prospect data for further closure. Engaging with premium customers to build relationships and delivering a positive customer experience Retaining the existing customers Experience in sales/ retention/Collection/ up selling/ insurance. Ensuring that the call, leads and quality targets are met. Office Timings 9 am to 7 pm. rotational offsHIRING@SERVICESATS.COM

We are looking for a motivated Telesales Executive to contact potential and existing customers over the phone to promote products and services. The candidate will be responsible for generating leads, achieving sales targets, maintaining customer relationships, and updating records in the system. Good communication skills and target-oriented mindset are required.

Make outbound calls to potential and existing customersExplain company products and services clearlyGenerate leads and convert them into salesMaintain customer database and update call recordsFollow up with interested prospectsHandle customer queries and provide accurate informationAchieve daily/weekly/monthly sales targetsMaintain professional and positive communication

The Front Desk Receptionist plays a crucial role in providing a positive first impression and excellent customer service. Responsibilities include greeting visitors, answering phones, handling mail, scheduling appointments, and assisting with administrative tasks. The ideal candidate should have 1-2 years of experience, be a graduate, possess strong communication and organizational skills, and be proficient in Microsoft Office. The candidate should also be friendly, reliable, and able to multitask efficiently in a fast-paced environment.

As a Lead Generation Executive, your main responsibility will be to identify and generate potential leads for the sales team. This involves researching and contacting potential clients through various channels such as cold calling, email campaigns, and social media outreach. You will need to maintain a database of leads and follow up with them to establish communication and build relationships.To excel in this role, you should have strong communication skills and be comfortable reaching out to new contacts. Attention to detail and persistence are key traits as you will need to track and follow up on leads consistently. A positive attitude and a proactive approach to finding new business opportunities will also be important. Prior experience in lead generation or sales is preferred but not required for this entry-level position. A high school diploma or equivalent is the minimum educational requirement for this position.Overall, as a Lead Generation Executive, you will play a crucial role in driving business growth by identifying and nurturing potential leads for the sales team.

We are looking for 10 Tele Caller Posts in Faridabad sector 91 with deep knowledge in Outbound Calling, Calling Executive, Voice Process, Inbound, Domestic BPO and Required Educational Qualification is : 12th Pass

Responsibilities:Generate leads and onboard MSMEs for Tally Prime and Tally Software Services (TSS)Understand client requirements and recommend suitable Tally solutionsConduct product demos (online/offline)Follow up with prospects and close salesMaintain relationships with existing clients for renewals & upsellingCoordinate with the technical/support team for smooth implementationMaintain sales reports and achieve monthly targetsAssist in basic marketing tasks like creating brochures, WhatsApp templates & social media postsRequirements:Good communication & presentation skillsBasic knowledge of Tally or accounting (training can be provided)Understanding of MSME business operationsAbility to meet targets and handle client objectionsOwn laptop & conveyance preferred

Make outbound cold calls to prospects for DSC (Digital Signature Certificate) and related services.Handle incoming leads from ads, emails, and WhatsApp messages.Conduct follow-ups with interested clients for document collection and payments.Maintain daily call records & follow-up sheet in Excel/Google Sheets.Generate new leads via Google, Justdial, LinkedIn, and referrals.Draft and send professional emails / WhatsApp messages for promotions and client communication.Manage WhatsApp Business account quick replies, status updates, and lead handling.Create and send email campaigns / follow-up templates to increase conversions.Assist in running small Facebook / Instagram ads and tracking results.Support in creating marketing creatives (basic Canva edits / captions).Maintain a database of leads, clients, and ad inquiries.Prepare daily performance report (calls made, leads generated, conversions).

Were Hiring: Education Counsellor Work Mode: Online / Remote Institute: Scratch Brains Online Language LearningAre you passionate about education and skilled at communication? Join our growing institute as an Education Counsellor and help students connect with world-class online language learning opportunities!Key ResponsibilitiesHandle incoming and outgoing calls with students and teachersSchedule and conduct online demo sessions with prospective studentsCollect feedback from students after demos and guide them toward enrollmentPerform cold calling to reach new potential learnersAssist with fee collections and maintaining student recordsManage social media platforms (Facebook, YouTube, Instagram)Edit and upload engaging content, reels, and videos to promote our courses

Key Responsibilities :* Develop new business opportunities in Sea and Air export/import segments * Maintain and grow existing client relationships * Meet and exceed sales targets and KPIs * Identify client needs and offer tailored logistics solutions * Collaborate with internal operations teams to ensure service excellence * Fixup meetings with clients on daily basis and also have to go for client visit ( in person )* Regularly update report on sales performance and activities with market trends * Stay informed about industry trends , competitors and market conditions Requirements :* Bachelor's degree in Business , Marketing , Logistics or related field * 2-4 years proven sales experience in Logistics & freight forwarding ( Sea & Air exports / Imports )* Strong existing client base and ability to bring in immediate business * Excellent communication and negotiation skills * Self-driven , goal-oriented and able to work independently with strong sense of accountability * willing to work on performance based incentive for initial two months of joining * Should have own vehicle

We're seeking dynamic Business Development Executives to drive growth in our banking partners. The successful candidate will identify new business opportunities, build relationships with clients, and promote our banking partner's products and services.Key Responsibilities:Identify and acquire new business clients for banking productsBuild and maintain relationships with existing clientsPromote and sell banking products, such as loans, credit cards, and accountsConduct market research to stay updated on industry trendsMeet sales targets and contribute to business growth

Job Summary:The Freelance Real Estate Agent at NDR Group facilitates property transactions by representing buyers, sellers, landlords, or tenants. The role involves lead generation, marketing properties, negotiating deals, and providing expert market insights, ensuring clients receive outstanding service.Key Responsibilities:Assist clients with buying, selling, or leasing properties, offering market advice.Market properties using digital tools, social media, and open houses.Negotiate contracts, ensuring favorable terms for clients.Generate leads and maintain client relationships.Ensure compliance with all legal and administrative requirements.