We are looking for a motivated BPO Telecaller to join our team in Chandigarh. This full-time position is ideal for individuals who are eager to start their careers in customer support and sales. As a telecaller, you will work from home and communicate with customers to provide information and resolve queries.
Key Responsibilities:
1. Customer Interaction: Reach out to potential and existing customers via phone calls to offer services, gather feedback, and provide assistance as needed.
2. Sales Support: Assist in selling products and services by effectively communicating their benefits and addressing customer concerns.
3. Data Management: Maintain accurate records of calls, customer interactions, and feedback using designated software and tools.
4. Problem Resolution: Actively listen to customer issues and provide suitable solutions or escalate concerns when necessary.
5. Follow-Up: Conduct follow-up calls to ensure customer satisfaction and to reinforce product knowledge.
Required Skills and Expectations:
Candidates should have good communication skills in English and Hindi, along with a confident and pleasant phone demeanor. An ability to work independently and efficiently in a home setup is essential. Prior experience in a similar role is not mandatory, making this an excellent opportunity for fresh graduates. Punctuality, organization, and a customer-centric approach are vital. Basic computer skills and familiarity with call center software or tools are advantageous. Candidates should be ready to work flexible hours as required.
Experience
0 - 2 Years
No. of Openings
790
Education
12th Pass
Role
BPO Telecaller
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab