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Call Center Fresher Jobs in Bangalore

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12th Pass Freshers For Telecaller

Daffodil Financial Solutions

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Bangalore
Outbound Calling Voice Process
We are looking for a motivated female Tele Caller to join our team in Bangalore. This role is part-time and allows you to work from home.**Key Responsibilities:**- **Outbound Calling:** Make calls to potential customers to promote products or services, aiming to generate interest and sales.- **Customer Interaction:** Engage with customers to understand their needs and provide information as required, fostering a positive experience.- **Data Entry:** Maintain accurate records of all calls and customer interactions in our database, ensuring all information is up-to-date.- **Follow-up Calls:** Regularly follow up with leads to convert inquiries into sales, demonstrating persistence and commitment.- **Feedback Collection:** Gather customer feedback on products/services, helping the company improve offerings based on real insights.**Required Skills and Expectations:**- Candidates should have completed at least 12th grade, showcasing a basic educational background.- Strong communication skills are essential, with the ability to speak clearly and convincingly.- A friendly and approachable attitude is crucial to build rapport with customers over the phone.- Basic computer skills are required for data entry and using communication tools effectively.- Previous experience in telecalling is a plus but not mandatory; freshers are welcome to apply.- The candidate should be organized, self-motivated, and able to manage time effectively to meet calling targets.
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Hiring Freshers || Tele Counselor

Ishvi Technologies LLP

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Bangalore
Outbound Calling Telesales Communication Skills Typist
Roles and Responsibilities :1) Onboarding Students after Downloading the Free Study Abroad App. (All our Services are Free)2) Shortlisting Universities through App3) Follow Up with Universities / Partners for Offers4) Follow Up with Students for Application fees, Deposits as per the terms of admission offer5) Prepare students for VISA and follow up with the students till their enrollment at the Universities6) Application Tagging & Agent Tagging of studentsRequirements:1. Excellent oral & written communication skills in English2. Excellent negotiation, convincing & telesales skills3. Willing to work in stretch timings4. Work with an entrepreneurial mindset, accept the targets & achieve them within the deadline5. Should have basic IT skills6. Strictly comply & adhere to the SOP, CRM & mobile app
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Banashankari Bangalore
Strategic Communication Lead Generation Leadership Cold Calling
Roles & Responsibilities:1. Generate new leads through calls, references, field work, and marketing activities.2. Explain project details to clients and understand their requirements.3. Schedule and conduct site visits with customers.4. Follow up with potential clients regularly.5. Maintain good relationships with existing and new customers.6. Achieve monthly sales targets assigned by the company.7. Coordinate with the sales team and reporting manager.8. Maintain customer database and update daily reports.Required Skills:1. Good communication and convincing skills.2. Basic knowledge of real estate sales.3. Positive attitude and target-oriented mindset.4. Ability to handle customers professionally.5. Team player with good interpersonal skills.Qualification:PUC / Any DegreeFreshers & experienced candidates can apply.Experience:0 to 3 years in sales/marketing/real estate preferred.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Female
  • Bangalore
CRM B2B Sales Cold Calling Convincing Power Inside Sales Proficiency in English Sales
Location: HSR Layout, Bangalore Experience: 1-3 Years Job Type: Full-TimeRole OverviewWe are looking for a motivated Business Development Associate to generate leads, meet clients, and drive B2B sales for IT & Telecom solutions.Key ResponsibilitiesGenerate new business leads through field visits and networkingMeet clients and present company solutionsBuild strong customer relationshipsAchieve sales targets and maintain follow-upsShare market feedback and sales updatesRequirementsExperience in field sales/business developmentStrong communication and negotiation skillsTarget-oriented and willing to travelBenefitsSalary + IncentivesCareer Growth OpportunitiesTraining & Development Programs Apply Now: jhumur@a2mtech.co.in/9071492879
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Cooke Town Bangalore
English Language Sales International Sales Outbound Calling International Marketing
JD for International Salesgenerating new sales and retaining existing customersCommunicating with customers making outbound calls to potential customers and following up on leadsanswering potential customers questions and sending additional information per emailResearch and discover methods to increase customer engagementMaintaining an accurate record of all leads and actual salesAddressing and resolving customer complaintsProvide weekly sales report
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Bangalore
Customer Relationship Customer Support Call Center Cold Calling Inbound Sales Outbound Sales Customer Handling
We are looking for a Customer Care Executive to join our team in Bangalore. The ideal candidate will have a positive attitude and strong communication skills to assist our customers effectively. This role requires working full-time in the office.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions and concerns via phone, email, or chat, providing accurate information in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems by following established procedures, ensuring a smooth experience for the customer.- **Document Interactions:** Keep detailed records of customer interactions and transactions, aiding in follow-up and improving service quality.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- **Maintain Customer Relationships:** Build and maintain trust with customers, ensuring they feel valued and enhancing customer loyalty.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to engage with customers clearly and effectively.- **Problem-Solving Ability:** Must be able to think quickly and come up with effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps in accurately documenting customer interactions and ensuring no information is overlooked.- **Team Player:** Ability to work collaboratively with colleagues to resolve customer issues and improve service delivery.- **Adaptability:** Willingness to learn and adapt to changing customer service practices and company policies. This position is suitable for candidates with 0 to 3 years of experience who have completed at least their 12th grade education.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Bangalore
Inbound Voice Process Customer Relationship Customer Communication Call Center Customer Care Help Desk Executive BPO
We are looking for a dedicated Customer Care Executive to join our team in Bangalore. In this role, you will be the first point of contact for customers, helping them with inquiries and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Engage with customers through phone or email to address their questions, providing accurate information and support.- **Resolve Customer Issues:** Work to quickly identify and solve customer problems while adhering to company policies to ensure a positive experience.- **Maintain Customer Records:** Accurately log customer interactions and feedback in our system to ensure quality service and track recurring issues.- **Follow Up with Customers:** Reach out to customers after resolving their issues to confirm their satisfaction and build trust.- **Collaborate with Team Members:** Work closely with colleagues and other departments to address customer needs effectively and improve service delivery.**Required Skills and Expectations:**Candidates should have a minimum education level of 10th grade and should be comfortable in a full-time work environment. The ideal candidate will possess strong verbal and written communication skills, showing a friendly and empathetic attitude towards customers. A proactive approach to problem-solving is essential, along with good organizational skills to manage various requests efficiently. Basic computer skills and experience with customer service software are advantageous. We value teamwork and expect employees to cooperate with colleagues to enhance overall service quality. Experience is not necessary, as we welcome passionate individuals eager to learn.
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Freshers For Telecaller - Bangalore

Solve Legal X Private Limited

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Bangalore
Outbound Calling Voice Process Inbound Presentation Skills Convincing Power Negotiation Skills
Job Description:We are hiring Telecallers for a Real Estate process. Candidates should have good communication skills and basic computer knowledge.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Bangalore
Lead Generation Inside Sales Cold Calling Corporate Business Development Revenue Generation Negotiation
We are looking for a motivated and dynamic Business Development Executive to join our team in Bangalore. In this role, you will play a crucial part in driving the growth of the company by identifying new business opportunities and building relationships with potential clients.**Key Responsibilities:**- **Identify New Business Opportunities:** Research and analyze the market to discover new leads and potential clients, ensuring a continuous pipeline of business.- **Build Client Relationships:** Establish and maintain relationships with prospective clients through networking, meetings, and follow-ups to understand their needs and offer suitable solutions.- **Develop Sales Strategies:** Collaborate with the sales team to create effective strategies aimed at increasing market share and meeting sales targets while adapting to changing market conditions.- **Prepare and Deliver Presentations:** Design and present engaging sales presentations to potential clients, showcasing the company's services and effectively communicating the value proposition.- **Maintain Accurate Records:** Keep detailed records of client interactions and sales activities in the CRM system to ensure accurate tracking of progress and results.- **Collaborate with Teams:** Work closely with marketing and product teams to align efforts and contribute insights that enhance overall business development strategies.**Required Skills and Expectations:**Candidates should possess a Bachelor's degree in Business Administration or a related field. Strong communication and interpersonal skills are essential for building relationships with clients. A proactive attitude and a willingness to learn are crucial for adapting to the fast-paced business environment. Organizational skills and attention to detail are necessary for managing multiple tasks effectively. Previous experience may be an advantage, but we welcome fresh graduates eager to make an impact.
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  • 0 - 5 yrs
  • 10.0 Lac/Yr
  • Bangalore
Sales Process International Business Cold Calling International Sales Corporate Sales b2b Marketing Marketing Communication B2B Sales Negotiation Skills Interpersonal Skills Lead Generation Revenue Generation Sales Business Development
We are seeking a Business Development Manager to join our team in Bangalore. This role is ideal for candidates with 0 to 5 years of experience who are eager to drive business growth and develop valuable relationships.**Key Responsibilities:**- **Identify New Business Opportunities:** Research and analyze market trends to find new prospects and develop strategies to approach them.- **Build and Maintain Relationships:** Establish strong relationships with potential clients and partners, ensuring ongoing communication and trust.- **Create Proposal and Presentations:** Develop compelling proposals and presentations tailored to client needs, showcasing our products and services.- **Collaborate with Marketing:** Work closely with the marketing team to align strategies and campaigns that support business development goals.- **Track and Report Progress:** Monitor your sales pipeline, track performance metrics, and provide regular updates to management on progress towards targets.- **Conduct Market Research:** Gather data on customer preferences, competitive landscape, and industry developments to inform decision-making.**Required Skills and Expectations:**- Strong communication skills are essential for effective interaction with clients and team members.- A proactive and adaptable mindset is necessary to identify opportunities and respond to market changes quickly.- Basic understanding of sales techniques and business development principles is preferred.- Good organizational skills are needed to manage multiple projects and priorities effectively.- A results-oriented attitude and the ability to work independently in a fast-paced environment will help you succeed in this role.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Bangalore
Domestic BPO Calling Tele Sales Telesales Computer Skills
We are looking for a motivated and friendly Tele Caller to join our team in Bangalore. This is a full-time role that allows you to work from the comfort of your home. This position is suitable for candidates with 0-2 years of experience.**Key Responsibilities:**- **Make Outbound Calls:** You will contact potential customers to promote our products and services, introducing them in a clear and engaging manner.- **Handle Customer Inquiries:** You will respond to customer questions and provide information about our offerings, ensuring that all inquiries are handled professionally.- **Maintain Call Records:** You are responsible for updating and maintaining accurate records of calls made and customer interactions in our database.- **Follow-Up Calls:** You will reach out to previous customers or leads to follow up on their interest and encourage them to take action.- **Achieve Targets:** You will work towards achieving sales targets and performance metrics set by the management.**Required Skills and Expectations:**- **Strong Communication Skills:** You should be able to convey information clearly and effectively, both verbally and in writing.- **Good Listening Skills:** Its important to actively listen to customer concerns and respond appropriately.- **Basic Computer Skills:** You should be comfortable using computers and software for call logging and information tracking.- **Positive Attitude:** A friendly and optimistic approach while communicating with customers is essential.- **Time Management:** You should be able to manage your time efficiently to handle multiple calls and tasks effectively. If you have a passion for sales and enjoy interacting with people, we would love to hear from you!
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Bangalore
Sales Outbound Calling Marketing Online Sales Lead Generation Inside Sales Cold Calling B2B Sales Convincing Power
We are looking for a motivated Telesales Executive to join our team in Bangalore. This role is ideal for fresh graduates or those with up to one year of experience. You will be responsible for contacting potential customers to promote our products and services. As a Telesales Executive, your key responsibilities will include:1. **Making Calls**: You will initiate calls to leads, introducing our offerings and understanding their needs to provide tailored solutions.2. **Building Relationships**: Establishing rapport with customers is vital. You will engage with clients to maintain a positive relationship and encourage repeat business.3. **Generating Sales**: Your primary goal will be to achieve monthly sales targets by converting leads into customers through persuasive communication.4. **Handling Objections**: You will listen to customer concerns and objections, providing informative responses to help them make purchasing decisions.5. **Updating Customer Records**: Keeping accurate and updated records of customer interactions and sales in our database will be necessary for tracking performance and following up effectively.To succeed in this role, you should have strong communication and interpersonal skills, a friendly and persuasive phone manner, and the ability to work collaboratively within a team. Being organized and detail-oriented will help you manage multiple calls and follow-ups efficiently. A proactive attitude and the willingness to learn will support your growth in this position.
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  • Fresher
  • 8.5 Lac/Yr
  • Female
  • RMV Extension Bangalore
Data Cleansing Copy-Paste Data Entry Automation Data Entry Audit Data Entry Forms Data Accuracy Data Entry Software Data Entry Accuracy Data Entry Speed Data Entry Validation Data Quality Control Data Verification Google Sheets Data Formatting Numeric Keypad Data Input Keyboard Shortcuts Typing Speed Microsoft Excel Spreadsheet Management Data Extraction Data Collection Online Data Entry Work From Home Home Based Work Calling
We are seeking a dedicated Telecaller Cum Computer Operator to join our team. This part-time role is suitable for freshers and requires a female candidate who is willing to work from home. As a Telecaller Cum Computer Operator, your primary responsibilities will include making calls to potential customers, explaining our services, and updating customer information in our database accurately. You will also handle inquiries and provide necessary information to assist customers effectively.Key responsibilities include:1. **Making Calls**: Reach out to potential clients, introduce our offerings, and answer any questions they may have to generate interest.2. **Database Management**: Enter and update customer details in the computer system accurately, ensuring that all information is current and well-organized.3. **Follow-Up**: Maintain contact with leads through follow-up calls to nurture relationships and encourage sales.4. **Documentation**: Prepare reports on call activities and customer interactions, ensuring the team stays informed about customer feedback and potential leads.We expect candidates to have basic computer skills, including familiarity with data entry and Microsoft Office applications. Good communication skills in English and local languages will help you connect with customers effectively. A positive attitude, patience, and the ability to multitask are essential for this role. This position is ideal for someone looking to gain experience in a customer-facing role while working from home.
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  • 0 - 3 yrs
  • Bangalore
Direct Marketing Direct Sales Sales Consulting Inside Sales Negotiation Skills Convincing Power Cold Calling Corporate Sales B2B Sales Sales Business Development Sales Sales Ability Communication Skills Insurance Sales Hindi
We are looking for a motivated and enthusiastic Sales Executive to join our dynamic team in Bangalore. This full-time role allows for working from home while engaging with clients and driving sales.**Key Responsibilities:**- **Identify and Reach Out to Potential Clients:** You will research and identify prospects, then initiate contact to introduce our products and services.- **Build and Maintain Client Relationships:** Establish strong relationships with clients by understanding their needs and providing tailored solutions to enhance customer satisfaction and retention.- **Conduct Presentations and Demonstrations:** You will present our offerings to potential clients, demonstrating the features and benefits to persuade them effectively.- **Achieve Sales Targets:** Meet or exceed assigned sales targets through proactive selling strategies and diligent follow-ups.- **Prepare Sales Reports:** Regularly document sales activities and prepare reports for management to track progress and inform future strategies.**Required Skills and Expectations:**Candidates should have a degree in B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Pharma, B.Sc, or B.E. You should possess strong communication skills to convey ideas clearly and effectively. A positive attitude and a willingness to learn are essential. Basic knowledge of sales techniques and the ability to work independently are also important. We are seeking individuals who are adaptable, motivated, and ready to take initiative to succeed in a competitive sales environment.
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  • Fresher
  • Female
  • Bangalore
Cold Calling
We are looking for a dynamic and results-driven Business Development Executive to help grow our business by identifying new opportunities, building client relationships, and driving sales. The ideal candidate should have strong communication skills, a proactive mindset, and a passion for achieving targets.Required Skills:Strong communication and interpersonal skillsGood negotiation and convincing abilitiesBasic knowledge of sales and marketingAbility to work independently and in a teamTarget-oriented and self-motivatedBasic computer knowledge (MS Office, CRM toolsQualifications:Bachelor
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Marathahalli Bangalore
Customer Service Customer Handling Call Center International BPO Cold Calling Customer Support Customer Communication
Immediate Hirings for Customer Support Skills: Excellent English + HindiQualification: Graduation
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Female
  • Bangalore
Marketing Marketing Communication Online Sales Outbound Calling Lead Generation Cold Calling Outbound Sales English Language
We are seeking a passionate and driven Telesales Executive to join our team in Bangalore. This role is ideal for female candidates who are enthusiastic about sales and possess strong communication skills.As a Telesales Executive, you will be responsible for contacting potential customers to promote and sell our products or services. You will engage with clients to understand their needs and provide suitable solutions while maintaining a positive relationship.Key responsibilities include:- **Making Outbound Calls**: You will reach out to potential customers daily, introducing our products and services, and guiding them through the features and benefits.- **Managing Customer Relationships**: You will listen to customer inquiries and concerns, providing appropriate solutions and nurturing long-term relationships.- **Achieving Sales Targets**: You will work towards meeting individual and team sales targets, displaying a proactive approach in driving sales.- **Updating Customer Information**: You will maintain accurate and updated records of customer interactions and transactions in our database.To be successful in this role, it is essential to have strong verbal communication skills, a persuasive attitude, and the ability to work effectively in a team. You should be comfortable with repetitive tasks and possess basic computer skills. A positive demeanor and a willingness to learn will greatly contribute to your success in this position. Experience in sales is not required, as we welcome fresh talent who are eager to grow in this field.
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Customer Care Executive - Full Time - Freshers

icert global learning private limited

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Management Cold Calling
As a Customer Care Executive in Bangalore, you will play a vital role in ensuring customer satisfaction and providing support. Your main responsibilities will include:- **Responding to Customer Inquiries**: You'll handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and accurately.- **Providing Product Information**: You will offer detailed information about our products and services, helping customers make informed decisions and enhancing their experience.- **Resolving Complaints**: Its essential to listen to customer complaints carefully and resolve issues efficiently. You will need to work closely with other departments to ensure customer satisfaction.- **Maintaining Customer Records**: You will be responsible for accurately documenting customer interactions and feedback in our system, which helps improve services.- **Upselling and Cross-Selling**: Occasionally, you may need to recommend additional products or services based on customer needs, contributing to overall sales goals.To succeed in this role, you should possess the following skills:- **Excellent Communication Skills**: You must have strong verbal and written communication abilities to convey information clearly to customers.- **Problem-Solving Skills**: You should be able to think critically and address issues efficiently to ensure customer satisfaction.- **Basic Computer Skills**: Proficiency in using computers and familiarity with common software applications is needed for record-keeping and communication.- **Customer-Oriented Attitude**: A friendly and professional demeanor is essential, as you will be the face of the company to our customers.Candidates with 0 to 1 year of experience and a minimum education level of 12th pass are encouraged to apply.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Ulsoor Bangalore
Communication Cold Calling B2c Sales Basic Company Knowledge
JD Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.Designs, builds, and maintains our social media presence.Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).Identifies trends and insights and optimizes spend and performance based on the insights.Brainstorms new and creative growth strategies through digital marketing.Plans, executes, and measures experiments and conversion tests.Collaborates with internal teams to create landing pages and optimize user experience.Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.Identifies critical conversion points and drop off points and optimizes user funnels.Collaborates with agencies and other vendor partners.Evaluates emerging technologies.Provides thought leadership and perspective for adoption where appropriate.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Bangalore
Lead Generation Cold Calling Inside Sales Client Management
We are looking for an enthusiastic Inside Sales Representative to join our team in Bangalore. This role is perfect for individuals eager to start or grow their careers in sales. **Key Responsibilities:**- **Lead Generation:** Identify potential customers through various channels, including online research and networking, to build a strong sales pipeline.- **Customer Engagement:** Reach out to leads via phone and emails to introduce our products and services, fostering strong relationships that may convert to sales.- **Sales Presentations:** Conduct presentations and demonstrations of products to potential clients, ensuring they understand value propositions and benefits.- **Follow-ups:** Regularly follow up with potential customers to answer their questions and keep them engaged in the sales process.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions in our CRM system for tracking purposes.**Required Skills and Expectations:**- Candidates should have completed at least the 12th grade and possess strong communication skills, both verbal and written, to effectively engage with clients.- A passion for sales and a willingness to learn about products and services is essential.- Basic computer skills, including familiarity with CRM tools and Microsoft Office, are necessary for maintaining records and reports.- A team-oriented mindset and the ability to work collaboratively within the sales team are important for achieving collective goals.- Self-motivation and a positive attitude are essential qualities, along with a readiness to handle challenges in a fast-paced environment.
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  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Care Customer Support Customer Handling Customer Service Inbound Calls Cold Calling Telephone Handling BPO Voice Domestic BPO Customer Relationship Good Communication
As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.**Key Responsibilities:**- **Handle Customer Inquiries:** You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- **Resolve Issues:** Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- **Maintain Customer Records:** It is essential to document customer interactions and update their information in our system to keep accurate records.- **Provide Product Information:** You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- **Follow-Up with Customers:** After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.**Required Skills and Expectations:**Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.
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Sales Executive (Freshers) Bangalore

icert global learning private limited

  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Bangalore
Marketing Communication Cold Calling Negotiation Skills Inside Sales Convincing Power Communication Skills Sales Business Development Sales Ability
JD for Inside SalesGenerating new sales and retaining existing customersCommunicating with customers making outbound calls to potential customers and following up on leadsAnswering potential customers questions and sending additional information per emailResearch and discover methods to increase customer engagementMaintaining an accurate record of all leads and actual salesAddressing and resolving customer complaintsProvide weekly sales report
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  • 0 - 1 yrs
  • Bangalore
Customer Relationship Negotiation Negotiation Skills Cold Calling Communication
We are looking for a Customer Care Executive to join our team in Bangalore. This position is ideal for individuals who are passionate about helping customers and possess excellent communication skills. **Key Responsibilities:**- **Assist Customers:** Provide support to customers by answering inquiries, resolving issues, and providing information about products and services, ensuring a positive customer experience.- **Manage Documentation:** Maintain accurate records of customer interactions and transactions, documenting inquiries and resolutions to facilitate seamless follow-up.- **Collaborate with Teams:** Work closely with various departments to address customer complaints and feedback, ensuring consistent and high-quality service.- **Follow-up on Issues:** Regularly check in with customers to ensure their issues have been resolved to their satisfaction, demonstrating commitment to customer care.- **Stay Informed:** Keep updated on product changes and service enhancements to provide accurate information and support to customers.**Required Skills and Expectations:**- Strong verbal and written communication skills are essential for interacting effectively with customers and team members.- A customer-focused attitude is crucial to enhance customer satisfaction and loyalty.- Basic problem-solving abilities to identify issues and find appropriate solutions quickly.- Ability to work well under pressure and manage multiple tasks in a fast-paced environment.- Proficient in using computers and familiar with common software applications for customer relationship management.We welcome candidates who are eager to learn and grow in the field of customer service, even if they have little to no prior experience.
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