Requirement - Any Graduation or Appear Min 6 month Work experience as a Telecaller or a similar role in Sales department. Great Interpersonal Skills Ability to work in a team or individually as when required Exceptional attention to details Hardworking individual Good time management abilities Strong decision - making skillsResponsibilities - Answering phones and explaining the policies and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the policies and services. Taking and processing policies orders in a professional manner. Maintaining the database of the customers on a regular basis.
We are looking for a BPO Telecaller to join our team in Nagpur. This is an entry-level position suitable for candidates with minimal experience. The primary role involves interacting with customers over the phone to provide information, answer queries, and support various telemarketing efforts.Key Responsibilities:- Customer Interaction: Engage with customers through inbound and outbound calls to provide information and support based on their needs.- Information Gathering: Collect and confirm customer details in order to maintain accurate records and assist in lead generation.- Sales Support: Promote and sell our products and services, aiming to meet or exceed sales targets through effective communication techniques.- Query Resolution: Address customer complaints and queries, ensuring quick and effective solutions to enhance customer satisfaction.- Data Entry: Accurately input customer information and interaction details into the company's database.- Follow-Up: Conduct follow-up calls to ensure customer satisfaction and encourage repeat business.Required Skills and Expectations:Candidates should be 12th Pass with excellent communication skills in English and Hindi (or local languages). A pleasant voice and a friendly demeanor are essential to engage effectively with customers. Candidates should be open-minded, eager to learn, and able to work in a fast-paced environment. Strong listening skills and the ability to handle customer queries patiently are crucial. Basic computer proficiency is a must, along with a willingness to work in an office setting during regular working hours.
Key Responsibilities:1. Conduct cold calls to potential customers: The main responsibility of a BPO Telecaller is to make outgoing calls to potential customers to promote products or services.2. Pitch products or services to interested customers: Telecallers need to effectively communicate the benefits and features of products or services to customers who show interest during calls.3. Maintain call logs and records: It is important for telecallers to keep detailed records of calls made, customer responses, and any follow-up actions needed.4. Follow up with customers: Telecallers need to follow up with customers to answer any questions, provide additional information, or close sales.5. Achieve sales targets: Telecallers are typically given sales targets to meet, so meeting or exceeding these targets is a key responsibility.Required Skills and Expectations:- Excellent communication skills: Telecallers should have strong verbal communication skills to effectively pitch products and answer customer queries.- Persuasive skills: The ability to persuade customers and close sales is essential for success in this role.- Basic computer skills: Telecallers should be comfortable using basic computer software to maintain call logs and records.- Ability to work in a fast-paced environment: Telecalling can be fast-paced and requires the ability to multitask and manage time effectively.- Proactive and self-motivated: Telecallers should be proactive in reaching out to customers and motivated to achieve sales targets.
Good Communication in English HindiMarathiCustomer Care ExecutiveCustomer Support ExecutiveTelecallerTelesalesTelemarketerTelemarketing ExecutiveTelemarketingCustomer Care AssociateLead Generation ExecutiveBusiness Development ExecutiveWalk in
Manage large amounts of inbound and outbound calls in a timely manner.Follow communication scripts when handling different topics.Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.Seize opportunities to upsell products when they arise.
A telecaller is responsible for handling outbound or inbound calls to customers to promote products/services, handle queries, or gather information. Here are the main responsibilities:
We're bulk Hiring: Telecaller (Work from Home) Location: Remote Job Type: Full-time / Part-time Salary: 12000 to 15000 (in hand) Experience: Fresher/Experienced (Both can apply) About the Role:We are looking for smart, polite, and solution-focused Customer Support Executives who can handle customer queries with professionalism and empathy. Responsibilities:Answering customer inquiries via calls, chat, or emailProviding accurate information about products/servicesResolving issues or complaints in a timely mannerMaintaining records of customer interactionsFollowing up with customers when necessary Requirements:Good communication skills in Hindi & EnglishPolite, patient, and problem-solving attitudeBasic knowledge of using smartphones or computersAbility to work independently and in a teamPrior experience in customer service is a plus Benefits:Work from home option availableFixed salary + performance incentivesSupportive work environmentGrowth and learning opportunities
Hiring for 100 Bpo Telecaller Jobs in Nagpur, Maharashtra,Marketing Communication, for Freshers,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Marketing Communication etc.