BPO Telecaller Job Vacancies in Lajpat Nagar

As a BPO Telecaller, your main responsibility will be to make outbound calls to potential customers to promote products or services. You will also be required to handle customer inquiries, resolve issues, and maintain customer satisfaction. Good communication skills, patience, and the ability to work independently are essential for this role. A 12th pass qualification is required, and previous experience is not necessary as this position is open to freshers. The job is full-time and can be done from the comfort of your home in Lajpat Nagar, Delhi.

Job DescriptionDesignation: CCEExperience: 0 to 2 YearsProcess: Collection / Recovery (Banking/NBFC/Telecom)Location: South Delhi (Lajpat Nagar Part-2)Job KPI :-* Manage large amounts of outbound calls in a timely manner* Follow communication scripts when handling different topics* Identify customers' needs, clarify information, and research every issueand provide solutions and/or alternatives* Seize opportunities to upsell products when they arise* Build sustainable relationships and engage customers by taking theextra mile* Keep records of all conversations in our call center database in acomprehensible way* Frequently up skill trainings/refreshers for improvement inperformance.*Job DescriptionDesignation: CCEExperience: 0 to 2 YearsProcess: Collection / Recovery (Banking/NBFC/Telecom)Location: South Delhi (Lajpat Nagar Part-2)Job KPI :-* Manage large amounts of outbound calls in a timely manner* Follow communication scripts when handling different topics* Identify customers' needs, clarify information, and research every issueand provide solutions and/or alternatives* Seize opportunities to upsell products when they arise* Build sustainable relationships and engage customers by taking theextra mile* Keep records of all conversations in our call center database in acomprehensible way* Frequently up skill trainings/refreshers for improvement inperformance.*

We have vacant of 30 Telecaller Jobs in Lajpat Nagar, Experience Required : 2 Years Educational Qualification : Higher Secondary Skill outbound calling, BPO Call Center etc.

Hiring for 20 Bpo Telecaller Jobs in Sector 6 Noida,New Ashok Nagar Delhi,Noida for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A with Good knowledge in quick learner... etc. must have good cummunication skill

Post Applied For - Tele CallerLocation Vaishali, GhaziabadExperience 0 to 2 YearsQualification 10th/12th/GraduationLanguage Hindi /EnglishJob Description Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications

We have vacant of 300 bpo telecaller Jobs in Noida sector 62,Noida Sector 58,Noida Sector 16 for Freshers Educational Qualification : B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree Skill outbound calling,customer care, BPO Telecaller,Customer Care Executive etc.Contact No. - 8182836411 ( HR Shivani ) Mail Id - shivani@Emrold.in

Profile : Outbound Calling Process Qualification : 12th/Graduation Experience : Freshers/Experience Both can Apply Salary : 14k-16k + incentives Location : Noida Roles & Responsibilities *An outbound customer service representative contacts customers who have made inquiries or have concerns related to their account, purchase experience, or product use. They follow scripts while talking with customers, process payments, and handle delinquent accounts.

Job Responsibilities:* Resolve the queries of customers and help them take consultation with Jiva doctors* Pitch Jiva's products and services to prospective customers on phone and try to convince them to make a purchase* Verify the customers' address and others details before dispatching the products to the customerMinimum Qualification - 12th PassCandidate must be able to write and speak basic englishNo Experience Required (Freshers are welcome)

Profile- Customer Support Executivesalary- 11000 - 12000 + incentivesGraduation completeexperience mini 6 months in BPO sectorInforming the customers about updates, deals, offers, promotions, policies, and keep sales funnel in motion. Assisting them if they are facing a problem and troubleshooting it. Ensuring the customer has a positive experience with the company. Fostering a healthy relationship between the client and the customer.

Telecalling

1. Customer InteractionMake outbound or receive inbound calls to/from customers in Tamil.Answer customer queries, resolve complaints, and provide information about products or services.Handle calls professionally and ensure customer satisfaction.2. Sales and PromotionPromote products or services to potential customers over the phone.Explain the features and benefits of the offerings in a clear and persuasive manner.Convert inquiries into sales by building trust and understanding customer needs.3. Lead Generation and Follow-UpGenerate leads through cold calling or follow-up on existing leads.Maintain and update customer databases with accurate and up-to-date information.Follow up with customers to ensure retention and satisfaction.4. Problem SolvingIdentify customer concerns and provide solutions effectively.Escalate unresolved issues to the appropriate department for further assistance.5. Record Keeping and ReportingMaintain call logs and update records of customer interactions.Prepare daily/weekly reports on call performance, leads, and sales achievements.6. Language ProficiencyCommunicate fluently in Tamil to cater to Tamil-speaking customers.If required, use basic English or other languages to assist non-Tamil-speaking customers.7. Adhering to GuidelinesFollow company scripts, policies, and procedures during customer interactions.Comply with confidentiality and data protection regulations.8. Upselling and Cross-SellingIdentify opportunities to recommend additional products or services.Build rapport with customers to increase sales opportunities.9. Handling ComplaintsAddress and resolve customer grievances with patience and empathy.Maintain a calm and polite demeanor during challenging interactions.10. Training and Self-ImprovementAttend training sessions to stay updated on product knowledge and telecalling techniques.Continuously improve communication and persuasion skills.Skills RequiredFluency in Tamil (spoken and written).

We are seeking a motivated BPO Telecaller to join our team in Nirman Vihar, Delhi. This role involves generating leads for credit card services through effective communication. The successful candidate will work from the office, making this a full-time position and ideal for those beginning their career in customer service.Key responsibilities include making calls to potential customers and providing them with information about credit card services. The role will involve using a smartphone for Hindi speaking interactions with clients. Candidates will not face salary deductions, but will have the opportunity to earn incentives based on their performance, although there are no specific targets.Required skills for this position include clear communication in Hindi, basic computer knowledge, and the ability to effectively engage with customers. Candidates should be enthusiastic and driven, with a willingness to learn and grow within the BPO sector. A 12th-grade education is mandatory for applicants, and prior experience in a similar role is not necessary, making this an excellent opportunity for freshers.We aim to create a supportive environment for our employees, promoting career growth. This role offers a stable work schedule and encourages team-oriented working practices. Interested candidates must be ready for a dynamic work atmosphere where they can contribute to our goal of exceptional customer service.