Tele-caller (0-1 Years)

Job Description

Designation: CCE

Experience: 0 to 2 Years

Process: Collection / Recovery (Banking/NBFC/Telecom)

Location: South Delhi (Lajpat Nagar Part-2)

Job KPI :-

Manage large amounts of outbound calls in a timely manner

Follow communication scripts when handling different topics

Identify customers' needs, clarify information, and research every issue

and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the

extra mile

Keep records of all conversations in our call center database in a

comprehensible way

Frequently up skill trainings/refreshers for improvement in

performance.



Job Description

Designation: CCE

Experience: 0 to 2 Years

Process: Collection / Recovery (Banking/NBFC/Telecom)

Location: South Delhi (Lajpat Nagar Part-2)

Job KPI :-

Manage large amounts of outbound calls in a timely manner

Follow communication scripts when handling different topics

Identify customers' needs, clarify information, and research every issue

and provide solutions and/or alternatives

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the

extra mile

Keep records of all conversations in our call center database in a

comprehensible way

Frequently up skill trainings/refreshers for improvement in

performance.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  tele-caller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office