Tele-caller (0-1 Years)

Konexions Back Office Service Pvt Ltd

job description

designation: cce

experience: 0 to 2 years

process: collection / recovery (banking/nbfc/telecom)

location: south delhi (lajpat nagar part-2)

job kpi :-

* manage large amounts of outbound calls in a timely manner

* follow communication scripts when handling different topics

* identify customers' needs, clarify information, and research every issue

and provide solutions and/or alternatives

* seize opportunities to upsell products when they arise

* build sustainable relationships and engage customers by taking the

extra mile

* keep records of all conversations in our call center database in a

comprehensible way

* frequently up skill trainings/refreshers for improvement in

performance.

*

job description

designation: cce

experience: 0 to 2 years

process: collection / recovery (banking/nbfc/telecom)

location: south delhi (lajpat nagar part-2)

job kpi :-

* manage large amounts of outbound calls in a timely manner

* follow communication scripts when handling different topics

* identify customers' needs, clarify information, and research every issue

and provide solutions and/or alternatives

* seize opportunities to upsell products when they arise

* build sustainable relationships and engage customers by taking the

extra mile

* keep records of all conversations in our call center database in a

comprehensible way

* frequently up skill trainings/refreshers for improvement in

performance.

*

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  Higher Secondary, Secondary School

• Role

  tele-caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office