BPO Team Leader Female Graduate Jobs in Bangalore

WORK FROM OFFICEJob Description:Responsible for acquisition of new clients.Prospecting new clients through Google Search,Setting up appointments with clients via mail and phone,Sending the quotation Cold call prospects that are generated by external sources of lead.Develop sales opportunities by researching and identifying potential accounts.Identify decision makers within targeted leads to begin sales process.Penetrate all targeted accounts and radiate sales from within client base.Collaborate with appropriate team members to determine necessary strategic sales approachesEnsure follow up by passing leads to appropriate team members with calls to action, dates, complete profile information, sources, etcRequirementsFemale candidates onlyShift: Day shiftLocation: Bangalore ABOUT THE COMPANYUsha Armour is an innovative, state of the art life and property saving company, with unique life saving products and is a well known safety and protection solutions provider. An established player in the Indian market with over 2 decades of experience, it offers a complete range of safety and security systems; both specialized and customized to fit varied industrial, commercial, institutional and residential environment needs.Usha Armour is also the pioneer of the well acclaimed, Innovative Emergency Management and safety training programs that have helped create efficient. Emergency Response Teams (ERT) all over the country. The programs equip clients and customers with practical training for effective utilization of the products and services in times of emergency and dire needs. A specialized training unit ensures quality control and efficient deliveries. Usha Armour understands the critical nature of association with its clients and always advocates a client first policy ensuring effective communication and world class service to all the clients that we deal with. Usha Armour is anchored in Bengaluru and NCR with network operations across India.

Manage A Team Of Individuals Working On Telesales/Customer Support Resolve Customer Complaints Brought To Your Attention Create Policies And Procedures Plan The Training And Standardization Of Service Delivery Manage Inbound And Outbound Customer Calls In A Timely Manner Identify Customers Needs And Wants, Clarifying Information Whenever Possible Conduct Quality Assurance Surveys With Customers And Provide Feedback To The Team Gain Comprehensive Product Knowledge To Enhance Customer Support Maintain A Pleasant Working Environment For Your Team