BPO Team Leader Graduate Jobs in Bangalore

Setting their teams goals and communicating them effectivelyDeveloping and implementing plans and strategiesDelegating responsibilities to team members according to their expertiseResolving internal conflicts and boosting up the teams moraleUsing key metrics to keep the track of team progressManaging and allocating the teams resourcesGuiding and training the team membersTo set the targets and ensure that team acheives.Experience in sales of Financial products and skills such as VLookup and pivot table and good in excel.Are you a Job Seeker? Find Jobs

We are Urgently Looking for Team Leader for the Locations- Patna, Gandhidham, Surat, Bangalore, Mumbai, Pune, Kanpur, Kolkata, Delhi

BDA and BDEROLESWe're seeking a qualified sales associate to sell our products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly. Job Location: Work from homeSelection process: HR Round followed by group discussion and sales manager round.Qualification: Any Graduate/Post GraduateSalary offered: As per industry standardsWorking days: 5 days Saturday and Sunday are offShifts:10:00am -7:00pmMandatory language: English Laptop/wi-fi: candidates are to use their own laptops,Additional Compensation: If applicable, this will be decided on the basis of yourdesignation.

Role:-1. Team Leader - Inbound Semi Voice (Fintech Background)*Education:-Any Graduation*Experience:-At least 1- 2 year experience with the relevant domain.*Working days:-6 days working, 1 week off. Rotational shift (8 to 8 window)*Required skills:-1. Excellent English + Hindi must2. Excellent in managing KPI & KRA like Shrinkage, Attrition, Occupancy, Utilizations, people management, NPA, CSAT, Concurrency, Quality, SL, etc3. Should have handled 20+ agents in inbound +Semi voice4. Excellent in analytical skills and excel reporting5. Proven Experience as Team Leader on papers.

It is collection team leader position 1 years as TL on paper is mandatory. Candidate should have experience in BPO Collections Process, aware of Debt recovery. Good in Ops metrics like Shrinkage, Attrition, Occupancy, SLA, Etc

Job Summary - Axis Digital Assist- Team is a unit which handles valuable customers of Axis Bank. Team Leader is responsible to lead a team of 15-16 DSOs under him to over deliver on Business goals. This unit is responsible for the entire life cycle management of these customers starting from bringing them into the fold of Relationship Management, provide regular servicing/resolution of queries and issues and also cross sell of other products as per customer need thru Digital Channels. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) Client outreach- Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs. Relationship Management- To develop and strengthen customer relationships through effective relationship management in accordance with the business goals. Revenue Targets- Achieve the monthly assigned revenue targets through effective cross sales generating Fee income across Investment, Assets, Cards and Liabilities Manage attrition and shrinkage Main Job Requirements Education and Specific Training Graduate/Post Graduate from any recognized University Experience: 2-3 years of experience with good communication skills in any banking / BPO Process

Job description:Roles and Responsibilities1. Manage and develop sales skills of team members, provides encouragement to team members including communicating team goals and identifying areas for new training or skill checks.2. Ensure high levels of customer satisfaction, provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints.3. Develops strategies to promote team member adherence to company regulations and performance goals.4. Conducts team meetings to update members on best practices and continuing expectations.5. Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.6. Achieve monthly revenue targets.7. Maximize revenue generation through cross-selling and customer retention.Qualifications and Skills:1. Bachelor's degree in business or management preferred.2. Minimum 3 years of experience in Stock Market Sales.3. Should have experience in team handling in SEBI registered Stock advisory firm.4. Outbound calling experience.5. Strong interpersonal and communication skills.Job Location- Bangalore - Work from office onlyCTC - Best in Market according to your Previous CTC

Position : Unit LeadDepartment : Digital CenterNo of Reportees : 15+ Digital Relationship ManagersBroad Scope of Job Responsibilities are: Ensure each team member contributes to achieve the overall target. Take one to one sessions with execs below performance curve & try enhancing their performance. Coordinate with locations for feedback & closure of TPP business. Monitor reports everyday to monitor number of inbound, outbound calls and talk time of RMs to ensure quality. Regular feedback to team members for improvement. Regular team briefings on new product / process update. Handle escalation & complaints. Maintain attendance & conduct as per policy. Product & NCFM trainings for new recruits. Train new members of the team on various products. Daily MIS Report ,RM performance& quality Mis tracking. Individual performance tracking. Tracking of Tpp closures.

Job descriptionPerforming market researchGathering and processing research dataPerforming basic admin duties including printing, sending emails, and ordering office suppliesAssisting and coordinating with the sales teamAssisting the Front Office teamAssisting with inventory controlOrganizing staff meetings and updating calendarsKey Skills :Back OfficeData EntryComputer Operator

Job Openings for 08 Sales Manager Jobs with minimum 1 Year Experience in Bangalore, Karnataka, BPO Sales, Sme Bpo, Sales operations, Sales Team Leader, having Educational qualification of : Other Bachelor Degree with Good knowledge in BPO Sales, Sme Bpo, Sales operations, Sales Team Leader etc.,

WORK FROM OFFICEJob Description:Responsible for acquisition of new clients.Prospecting new clients through Google Search,Setting up appointments with clients via mail and phone,Sending the quotation Cold call prospects that are generated by external sources of lead.Develop sales opportunities by researching and identifying potential accounts.Identify decision makers within targeted leads to begin sales process.Penetrate all targeted accounts and radiate sales from within client base.Collaborate with appropriate team members to determine necessary strategic sales approachesEnsure follow up by passing leads to appropriate team members with calls to action, dates, complete profile information, sources, etcRequirementsFemale candidates onlyShift: Day shiftLocation: Bangalore ABOUT THE COMPANYUsha Armour is an innovative, state of the art life and property saving company, with unique life saving products and is a well known safety and protection solutions provider. An established player in the Indian market with over 2 decades of experience, it offers a complete range of safety and security systems; both specialized and customized to fit varied industrial, commercial, institutional and residential environment needs.Usha Armour is also the pioneer of the well acclaimed, Innovative Emergency Management and safety training programs that have helped create efficient. Emergency Response Teams (ERT) all over the country. The programs equip clients and customers with practical training for effective utilization of the products and services in times of emergency and dire needs. A specialized training unit ensures quality control and efficient deliveries. Usha Armour understands the critical nature of association with its clients and always advocates a client first policy ensuring effective communication and world class service to all the clients that we deal with. Usha Armour is anchored in Bengaluru and NCR with network operations across India.

Hi ,Greetings from the Calibre Quotient Consulting!We are currently hiring for Team Leader/ Senior Customer Support Representative/ Technical Support Associates/ for the Top MNCs in Bangalore with Spot Offers .Eligibility Criteria:-UG/ Graduate-Good experience in Team Handling-Willing to work in shifts

A Team Leader is a professional in charge of guiding, monitoring and leading an entire group. They are responsible for motivating their teammates as well as inspiring positive communication within them so that they can work together toward achieving goals.

Managing employee performance, including conducting performance evaluations and providing feedback to employeesManaging work schedules and overtime hours for the team, making sure that all shifts are coveredConducting training sessions to help employees improve their skills and learn new processesReviewing incoming calls or chats to determine how best to respond to customer inquiriesScheduling meetings to discuss issues or concerns with customers or other departments within the companyMonitoring call center activity to identify opportunities for improvement or resolve problems in real timeIdentifying opportunities for cost savings by reducing unnecessary expenses or increasing efficiency in operations

Manage A Team Of Individuals Working On Telesales/Customer Support Resolve Customer Complaints Brought To Your Attention Create Policies And Procedures Plan The Training And Standardization Of Service Delivery Manage Inbound And Outbound Customer Calls In A Timely Manner Identify Customers Needs And Wants, Clarifying Information Whenever Possible Conduct Quality Assurance Surveys With Customers And Provide Feedback To The Team Gain Comprehensive Product Knowledge To Enhance Customer Support Maintain A Pleasant Working Environment For Your Team

Job Title: Team LeaderExperience: 1 to 3 YearsLocation - Kalyan Nagar (Bangalore) Salary - Best in the industryJob Description - Lead, coach, motivate and supervise the operations team toachieve the client service levels.ROLES & RESPONSIBILITIES Managing the team on a daily basis Ensure that the team meets the performance targets and overall processobjectives Coordinate with WFM team in order to schedule and organize shift patternsfor team members Monitor calls of team members to ensure that call flow and qualitystandards are adhered

The Budget for the profile is 3.5 Lakh Max CTC , Looking for Immediate JoiningAny graduate with minimum 2 years experience in handling Sales team from a Insurance BPO Domain The candidate must have handled minimum 15 to 20 seats The candidate should posses Excellent communication in both Hindi and English The candidate should be independent in driving the sales and manage client relationship and should be a good people leader The candidate should have thorough understanding of Call centre metrics, concepts, dialers, CRM etc The candidate should be good in building strategies, analytics and defining process The candidate should be well versed MS office and should have excellent presentation skills The candidate should be willing to take up challenges The candidate should be able to build a team from scratch. The candidate should have a good understanding of Quality & Training The candidate should be good in Team Building

Good Communication SkillsProficient in MS Office Education Qualification: PUCJob Location: BangaloreContact Person Name: Neha Contact Number

Zoomcar, is an Indian self-drive car rental company, headquartered in Bangalore, India. The company was founded in 2013 by David Back and Greg Moran. Zoomcar holds the distinction of being Indias first personal mobility platform, with the introduction of car sharing services in 2013 and today is the market leader in the self-drive space with over 10,000 cars in its fleet. With a strong focus on the mobile experience, Zoomcar allows users to rent cars by the hour, day, week, or month. Headquartered in Bangalore, Zoomcar is over 250 people strong and operates in 45+ cities across India. In 2018, Zoomcar introduced Indias first peer2peer based marketplace for cars with the launch of its shared subscription mobility model and currently commands over 90% market share in this space.Whom are we looking for: Zoomcar is looking for a young and energetic team leader/shift in charge for our team in Bangalore for our fleet operations. As a part of the team, your roles and responsibilities would include: - Managing the team to provide a clean and sanitized vehicle to the customer requirement for 70 bookings per day- Pickup and Delivery Partner attendance to be maintained on a daily basis.- Improve and maintain promised delivery times for better customer experience. Ensuring zero complaints from customers for on-trip or after trip completion.- Manage the fleet of cars for service, delivery and other home delivery pick and drop services Whom are we looking for: An ideal candidate must have: - Completed 10+2 or graduation is preferable - A valid 4 wheeler license with a valid age of driving with at least 2 years of experience in the driving or travel industry.- Two wheeler and a working smartphone where smartphone is mandatory. - Must be a team player and willing to work in any shift across hyderabad.

Team Leader - operations - Need someone who has outbound sales experience as Team Leader