Hiring Freshers || Collection Agent

We are looking for a motivated female Collection Agent to join our team in Salt Lake, Kolkata. As a Collection Agent, you will play an important role in communicating with customers to ensure timely payments and maintain positive relationships.

Key responsibilities include:

1. Communication with Customers: You will reach out to customers via phone or email to remind them of outstanding payments and discuss payment options.

2. Account Management: Keeping accurate records of customer interactions and payment statuses is crucial. You will update our database with all communication and payment arrangements.

3. Problem-Solving: You will listen to customer concerns and find appropriate solutions to resolve payment issues, while keeping a professional and friendly approach.

4. Reporting: Regularly reporting on collection status and providing updates to the management team will be part of your routine to help in assessing the effectiveness of our collection strategies.

To succeed in this role, you should have excellent communication skills to convey information clearly and politely. Attention to detail and strong organizational skills are essential to manage records accurately. A basic understanding of payment processes and customer service principles will help you thrive. As a fresh graduate, you should be eager to learn and adapt to new challenges in a full-time office environment.

• Experience

  Fresher

• No. of Openings

  20

• Education

  Graduate (B.A)

• Role

  Collection Agent

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  Female

• Age Limit

  18 - 35 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office