105

BPO Executive Work From Home Jobs in Mumbai

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  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Support Customer Handling Domestic BPO Chat Support Good Communication Skills Customer Care Written English Work From Home
As a Customer Support Executive, you will play a vital role in ensuring our customers receive excellent assistance and support. You will work from home and interact with customers via various channels.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions and concerns promptly through phone, email, or chat, ensuring a quick resolution.- **Manage Customer Accounts:** Assist customers with account-related issues, including updates, changes, and troubleshooting, to enhance their experience.- **Provide Product Information:** Offer detailed information about products and services, helping customers make informed decisions.- **Document Interactions:** Keep accurate records of customer interactions and feedback in a system to track issues and improve services.- **Collaborate with Team Members:** Work closely with other departments to resolve complex issues, ensuring a seamless customer experience.- **Identify and Suggest Improvements:** Proactively share customer feedback with the team to help improve service quality and efficiency.**Required Skills and Expectations:**- Excellent communication skills, both verbal and written, to convey information clearly and effectively.- Strong problem-solving abilities, allowing you to handle customer issues efficiently and independently.- A basic understanding of computer software and applications, as you will navigate various tools for customer support.- A positive attitude and a willingness to help, ensuring customers feel valued and supported.- Attention to detail to accurately document customer interactions and follow up as needed.- Ability to work well in a team and manage your time effectively while working remotely. This role is ideal for individuals with diverse educational backgrounds, including but not limited to B.A, B.Arch, B.C.A, B.B.A, B.Com, and B.Ed. Experience is not mandatory, but enthusiasm and a readiness to learn are essential.
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  • 0 - 5 yrs
  • 5.5 Lac/Yr
  • Mumbai
Sales Process Voice Process Marketing Work From Home
We are looking for a BPO Telecaller to join our team in Mumbai. This part-time position is suitable for candidates with 0 to 5 years of experience who have completed at least their 10th grade. You will have the option to work from home, making it a flexible opportunity.Key Responsibilities:- Make Outbound Calls: You will reach out to potential clients or customers to provide information about our services, promote products, and gather feedback.- Handle Inbound Calls: You will answer calls from customers, addressing their queries and providing assistance in a friendly and professional manner.- Maintain Call Records: It is important to keep accurate records of calls made and received, including details about customer interactions and outcomes.- Follow Scripts: You will follow pre-defined scripts to ensure consistent messaging across all calls while also having the flexibility to adapt to different customer scenarios.- Collaborate with Team: You will work with your team to share customer insights and improve overall service quality.Required Skills and Expectations:Candidates should have excellent communication skills, with the ability to speak clearly and confidently. Basic computer knowledge is essential for managing call records and using communication tools. A positive attitude and willingness to learn are crucial. Time management and the ability to work independently are important for this remote role, ensuring you meet productivity goals efficiently.
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  • 0 - 1 yrs
  • Female
  • Mumbai
Outbound Calling BPO Sales Call Center Cold Calling Work From Home
We are looking for a highly motivated Telecalling Executive to join our team in Mumbai. This is a part-time work-from-home position ideal for someone starting their career.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to promote our products and services, ensuring a friendly and professional interaction.- **Gather Customer Information:** Collect important details from customers that will help in understanding their needs and preferences, aiding in better service delivery.- **Follow Up on Leads:** Reach out to leads that have shown interest in our offerings, assisting in converting them into actual sales.- **Maintain Call Records:** Keep accurate records of calls made, customer interactions, and outcomes to provide feedback and improve future calls.- **Respond to Inquiries:** Address any questions or concerns from customers promptly and provide accurate information to enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills in English or Hindi, both spoken and written, to interact effectively with customers.- Basic computer literacy, enabling efficient use of calling tools and record-keeping software.- A positive attitude and a willingness to learn, bringing enthusiasm to each call and interaction.- Ability to work independently with minimal supervision, managing time effectively to meet daily targets.- A keen interest in sales and customer service, demonstrating a desire to assist customers and close deals. This role is perfect for fresh graduates or those looking to build experience in the telecalling field.
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Mumbai
Tele Caller Telecaller Telecalling Executive Outbound Calling Convincing Power BPO Sales Tele Marketing Work From Home
we are looking to hire tele caller work from home job, candidates based in Mumbai are preferred, its a work from opportunity. candidates please whatsapp only.its an pay per call opportunity and home based work, looking to hire for our travel business
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Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling Work From Home
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
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  • 1 - 5 yrs
  • Mumbai
German Language Expert International Voice Process Executive Work From Home
We required candidates with excellent command over spoken French languageRoles and Responsibilities:Need to make calls / Cold CallingLead GenerationMake outbound calls to potential customers (Cold Calling).Generate leads through calls and follow-upsCommunicate effectively and professionally with customers.Preferred candidate profileProven experience in International outbound calling experience in French language.
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Outbound Calling Customer Care Work From Home
Best job
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  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Mumbai
Online Sales Domestic BPO Voice Process Outbound Calling Marketing Communication Work From Home
Hiring for a telesales officer Contact number whatsapp 7828107641
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Hiring Freshers || Telecaller

Rightfit Resources OPC Pvt. Ltd.

Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Work From Home Tele Marketing Typing Skills BPO Telesales Tele Sales
We are looking for 50 Telecaller Posts in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Kolkata, Mumbai, Chennai, Bangalore, Delhi, with deep knowledge in Microsoft Excel, Motivating Skill, Phone Banking, Outbound Calling, Marketing Communication, KPO, Domestic BPO, Voice Process, Presentation Skills, International BPO, Inbound, Negotiation Skills, Convincing Power, Cold Calling, BPO Non Voice, Outbound Sales, BPO Sales, English, Voice Support, Calling, BPO Call Center, Computer Skills, Telemarketing, Work From Home, Tele Marketing, Typing Skills, BPO, Telesales, Tele Sales and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com, B.Pharma, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.
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  • 1 - 1 yrs
  • 1.5 Lac/Yr
  • Virar East Mumbai
Marketing Communication English Calling BPO Call Center Tele Sales Telesales BPO Tele Marketing Outbound Sales BPO Sales Voice Support Computer Skills Telemarketing Convincing Power Microsoft Excel KPO Voice Process Negotiation Skills Work From Home
Location: Virar East, Palghar maharashtraJob Type: Full-time Experience: 0 to 1 yearsEducation: Minimum 12th Pass Salary: 12,000 + IncentivesKey Responsibilities: Make outbound calls to prospective clients/customers. Explain our products/services in a clear and engaging manner. Maintain call records and follow up on interested leads. Achieve daily/weekly targets for calls and conversions.Requirements: Good verbal communication skills (Hindi/English/Regional languages). Confident and persuasive speaking style. Basic computer knowledge (MS Excel, data entry, CRM tools preferred). Positive attitude, self-motivated, and a team player.What We Offer: Fixed salary + performance-based incentives Friendly and supportive work environment Training and growth opportunities Work From Office Joining: ImmediateTo Apply: Info@kwiksign.in 9021763329
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Customer Relationship Customer Service Customer Care Customer Handling BPO Voice Telephone Handling Domestic BPO Good Communication Skills Cold Calling Inbound Calls Customer Support Chat Support Hindi BPO Work From Home
Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities
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Telecaller Fresher

Maple Consultancy

Microsoft Excel Voice Process Domestic BPO Outbound Calling Inbound BPO Non Voice Cold Calling International BPO English BPO Sales Outbound Sales Convincing Power Presentation Skills Voice Support BPO Call Center Work From Home
All types of job available Any can apply Salary 25000 to 35000Mumbai Pune Gujarat Jobs available In tele performance
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Good Communication Skills Hindi BPO Cold Calling Lead Generation Customer Support Work From Home
Totally Work From Home Job Remote work Salary 15k to 25k Depand In Your Interview
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  • 1 yrs
  • Mumbai
Communication Bulk Hiring Volume Hiring BPO Outsourcing BPOhiring Mass Recruitment Recruitment BPO Voice InternationalBPO Work From Home
*Freelance HR Recruiter* - *BPO hiring exp Mandatory*, Min 3 months- Excellent comms only- Both Graduates and Undergraduates - WFH profile- Payout for Top BPO in India : 3000 Rs per candidate - Payment in 3 days of candidate joining
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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Mumbai
BPO Voice Sales Executive Work From Home
Athena BPO Pvt. Ltd. is hiring Inside Sales Executives for its domestic voice process for ICICI Bank (Credit Card Sales). The role requires confident communication and sales skills to reach potential customers via outbound calls and offer credit card solutions.Key Responsibilities:Outbound calling to promote ICICI Bank credit cards.Handle customer queries and close sales effectively.Maintain accurate records and follow compliance protocols.Meet daily and monthly targets as set by the management.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with 03 years experience in telecalling, customer support, or telesales.Age Limit: 18 to 40 years.Gender: Open to Male & Female candidates.Language Skills: Good command over English.Compensation & Benefits:Salary: 14,000 to 25,000 (based on experience and performance)Incentives: Attractive performance-based incentivesPerks:Annual increments and appraisal policyHealth InsuranceProvident Fund, Professional Tax (PT), and ESISelection Process:Face-to-Face Interview (Walk-in between 10:30 AM to 05:00 PM)
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Communication Outbound Calling Domestic BPO Voice Process Inbound Voice Process BPO Cold Calling Work From Home
Votiko Solutions: A Symphony of Success in Every Call!Embark on an exciting career odyssey with Votiko Ventures Private Limited, where we are on the lookout for passionate individuals to join us as Call Center Executives in our thriving international BPO.Position: Call Center ExecutivesCompany: Votiko Ventures Private LimitedType: International BPO (Your Office, Your Rules)Your Journey of Excellence:1. Ignite telemarketing brilliance: lead generation, appointment setting, surveys, and verification.2. Command the stage with inbound and outbound calls, curating personalized experiences for both B2B and B2C clients.3. Craft memorable customer connections through calls, emails, and live chat.4. Propel yourself beyond targets, showcasing independent prowess and resilience.Your Path to Success: 1. Illuminate your career with at least 3 years of experience in the dynamic international call center industry. 2. Master the language of success: fluency in English, complemented by exceptional communication abilities. 3. Age is merely a figure seize opportunities for those under 40 years. 4. Demonstrated achievements in telemarketing and customer service. 5. Equipped with a laptop and a reliable broadband connection for a smooth remote working experience. Why Choose Votiko Ventures? The Benefits Await: - Attractive compensation: 20,000 to 70,000 per month plus performance-based incentives. - Enjoy the flexibility of working from any location you choose. - Engage in a culture that promotes satisfaction, personal growth, and happiness.Slogan: Votiko Ventures - Where Every Call Composes Your Success Symphony!Ready to Contribute to the Symphony? Connect Now: Dial 8511539085 or send your resume to hr@votiko.comEmbark on a symphony where each call contributes to the melody of your success, and every interaction is a note in your harmonious career. Join Votiko Ventures, where the journey is a celebration of triumphs!
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Tele Sales Tele Marketing BPO Calling Customer Support Work From Home
BPO Telecaller
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Telecaller Fresher

Bhawna Freelancing

Good Communication Skills English Marketing Communication International BPO Work From Home
We are hiring calling process for a multi national company
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Interview For Software Developer || B.A - Freshers

SECRET TECHNOLOGIES INDIA VMS GROUP

Testing & Development Back Office Data Entry Technical Support Non-Voice Process BDE (canadian US UK)-In House Business Development Executive On Field Operations Customer Service Customer Service (Web) BPO MNC and Domestic ( Hindi Marathi or Any Local Language) Accounts & Finance Financial Analyst Java-script Software Project Management JEE Agile Methodology Application Software Support Mysql Work From Home
Dear Candidate ,Give dynamic start to your career with VMS Group SECRET TECHNOLOGIES INDIA , we are looking for freshers and experienced candidates who want to make good career in IT or NON It field.Job Type: Full time.Eligibility criteria : Fresher /Experience 0-5 Year.Location : Pune. OR PAN INDIADesired Qualification - Any Bachelor degree Minimum BA ,B.Com - Commerce, B.E , B.Tech, M.Sc , M.C.A B.C.A ,Any Graduates, Post Graduates, can also apply. Should be comfortable to work any location of pune or Pan India.Your application for theTesting & DevelopmentBack Office / Data EntryTechnical Support, Non-Voice ProcessBDE (canadian, US, UK)-In HouseBusiness Development Executive, On FieldOperations/Customer Service , Customer Service (Web)BPO MNC and Domestic ( Hindi Marathi or Any local language)Accounts & Finance /Financial AnalystPosition stood out to us and we would like to invite you for a Face to face interview Telephone interview at our office to get to know you a bit better.You will meet with the MR. Prem Sir or Aishwarya Ma'am.The interview will last about 20 minutes and you'll have the chance to discuss the above position and learn more about our company. Please carry your updated resume at list Two CopiesDesired Candidate - Candidate should be Dynamic, Enterprising, Presentable with excellent communication and written skills.If candidate is interested please visit our office. Monday to Saturday 10 am to 5 pm bitwin anytime Meet- Prem Sir / Ms. Aishwarya Ma'am Interview Venue-building A -15th , city vista, foundation road, Kharadi, Pune, Maharashtra 411014We will take 2 rounds of an interview.-Contact No. 7066165593 Aishwarya Ma'am 7066147637 Prem Sir 1. HR Round and simple logic checking P.I round.2. Technical HR Final round by Senior HR Manager.Thanks & Regards SECRET TECHNOLOGIES INDIA VMS GROUP Placement / Contract Labour / Real EstateAddress -building A -15th , city vista, foundation road, Kharadi, Pune, Mahara
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BPO Operations Work From Home
As a Customer Care Representative, your responsibilities will include:1. Providing excellent customer service and support to resolve issues and inquiries in a professional and timely manner2. Managing incoming calls and customer inquiries through various channels such as phone, email, and chat3. Building strong relationships with customers by understanding their needs and offering personalized solutions4. Documenting all interactions with customers accurately in the company's database5. Following up with customers to ensure their issues have been resolved satisfactorily
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Call Center Executive

Votiko Solutions

Outbound Calling Cold Calling International Call Center International BPO Inbound Process Domestic BPO Work From Home
Join our team at Votiko Solutions Private Limited as a Call Center Executive for our international BPO division. We are looking for professionals with a passion for customer service, strong communication skills, and the ability to excel in a remote work environment. If you meet these criteria, we want to hear from you! In this role, you will be responsible for conducting telemarketing activities, handling inbound and outbound calls for a variety of clients, providing top-notch customer support, and working independently to achieve performance goals. Don't miss this exciting opportunity to join a reputable BPO company and grow your career in the industry. Job Requirements:1. At least 3 years of experience in an international call center setting.2. Fluent in English with exceptional communication skills.3. Age below 40 years.4. Demonstrated success in telemarketing and customer support.5. Own a laptop and broadband connection for remote work.Benefits:- Competitive salary of 20,000 to 70,000 INR, dependent on experience.- Attractive incentives based on performance.- Opportunity to work from home for added convenience.Salary: 20,000 to 70,000 per month, with additional incentives linked to campaign success.Working Days: Monday to Friday, with weekends off. Join Votiko Solutions Private Limited for the best work culture, employee satisfaction, and opportunities for career growth. To apply, contact us at 8511539085 or email your resume to hr@votiko.com. Become a part of a team that values excellence, innovation, and career progression!
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Frequently Asked Question

Q1. What qualifications are required for a BPO executive position in Mumbai?

Most BPO executive roles require at least a high school diploma or equivalent. However, a bachelors degree can be advantageous. Key skills include:

  • Communication Skills: Proficiency in English and/or other regional languages.
  • Customer Service Orientation: Ability to handle customer queries effectively.
  • Technical Skills: Familiarity with computers and software applications.
  • Problem-Solving Skills: Ability to resolve issues efficiently.

Q2. What are the typical job responsibilities of a BPO executive in Mumbai?

BPO executives are responsible for various tasks, including:

  1. Customer Interaction: Handling inbound and outbound calls, emails, or chats.
  2. Issue Resolution: Addressing customer complaints and providing solutions.
  3. Data Entry: Maintaining accurate records of customer interactions.
  4. Reporting: Providing feedback on customer interactions to improve service quality.

Q3. What is the salary range for BPO executives in Mumbai?

Salaries for BPO executives in Mumbai can vary based on experience and the specific company. Typically, the salary ranges from 15,000 to 30,000 per month for entry-level positions. With experience, salaries can increase significantly, especially for roles with added responsibilities or in specialized areas.

Q4. What are the working hours like in BPO jobs in Mumbai?

BPO jobs often require flexibility in working hours. Many companies operate 24/7, which means executives may work in shifts, including nights, weekends, and holidays. Its essential to be adaptable to different schedules.

Q5. What opportunities for career advancement exist in the mumbai BPO sector?

The BPO sector offers various career advancement opportunities, including:

  • Team Leader/Supervisor: Overseeing a team of executives and ensuring performance targets are met.
  • Quality Analyst: Monitoring calls and interactions to ensure quality standards.
  • Managerial Roles: Moving into management positions that involve strategic decision-making and operational oversight.
  • Specialized Roles: Transitioning into areas such as training, human resources, or project management.