BPO Executive Job Vacancies in Banaswadi

Key Responsibilities:Handle customer calls in a professional and efficient mannerAddress customer queries, concerns, and complaints with a problem-solving approachMaintain accurate records of customer interactions and follow-upsProvide timely and relevant information to customers to resolve their issuesWork collaboratively with other teams to escalate and resolve complex issuesMeet performance targets, including call handling time, customer satisfaction, and issue resolution rates.Job Requirements:The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

*Job Description Customer Support (Voice Process):** Handle outbound customer calls in a professional and courteous manner* Explain legal services and resolve basic client queries* Maintain accurate call logs and follow-up records* Provide timely support to potential and existing clients* Meet daily call targets and ensure customer satisfaction* Work closely with the team to improve service quality--- *Contact HR Sowmya:* 73497 67553 [www.mylawyersindia.com](http://www.mylawyersindia.com)

Job Summary:We are looking for a motivated and enthusiastic Telecaller to join our dynamic team. The Telecaller will be responsible for making outbound calls to potential customers, providing information about our products/services, and securing appointments or sales.Key Responsibilities:Make outbound calls to prospective customers.Provide information about the company's products/services.Answer questions and address concerns of potential customers.Maintain a detailed record of calls and customer interactions.Follow up on leads and convert them into sales or appointments.Meet or exceed daily/weekly/monthly call and sales targets.Collaborate with the sales and marketing teams to improve customer acquisition strategies.Provide feedback on customer interactions and market trends to management.

Provide information of Products / Services / Offers to customers.Handling inbound calls & outbound callsUnderstand customer needSolve customers query over the phone

*Responsible for educating the customers about the Financial Services.*Educate customers about the features & benefits of Financial Services and make customers subscribe.*Should have strong communication, Interpersonal & convincing skills.*Responsible for all the phases of sales process.*Contacting and maintaining a good relationship with the customers regularly throughout the year.*Following up with customers that do not respond within designated time frames.*Should be able to Inspire & Influence people

Customer supportDesired Skills: Extremely active and energetic candidates Should be able to communicate in English and one other regional language fluently Contact potential clients through cold calls and emails Ability to multitask, prioritize, and manage time effectively Excellent communication and negotiation skills Job Types: Full-time, Fresher, Walk-In

Tele Marketing Executive is responsible for making outbound calls to potential clients, generating leads, and persuading them to purchase products or services. The main responsibilities include cold calling, qualifying leads, and closing sales deals.The ideal candidate should have excellent persuasion skills and be able to effectively communicate and build rapport with clients. They should have experience in domestic BPO services and have a good understanding of lead generation techniques. Strong communication skills, active listening skills.

We are seeking a motivated and professional Tele calling to join our team for Infinity India Travel Club Private Limited in Bangalore at our Dodda Banaswadi location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns. The role offers 13 - 20,000 and a dynamic environment with opportunities for growth.Key Responsibilities:Handle customer calls in a professional and efficient manner.Address customer queries, concerns, and complaints with a problem-solving approach.Maintain accurate records of customer interactions and follow-ups.Provide timely and relevant information to customers to resolve their issues.Work collaboratively with other teams to escalate and resolve complex issues.Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.Job Requirements:The ideal candidate should have 0-0.5 years of experience in customer service or a telecaller role and should be proficient in English, Kannada. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 10th Pass, and the candidate should be willing to work 6 days working during the Day shift.