Freshers & Experience || Full Time || Telesales Executive

Infinity Travel Club

We are seeking a motivated and professional Tele calling to join our team for Infinity India Travel Club Private Limited in Bangalore at our Dodda Banaswadi location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns. The role offers ₹13 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.

Address customer queries, concerns, and complaints with a problem-solving approach.

Maintain accurate records of customer interactions and follow-ups.

Provide timely and relevant information to customers to resolve their issues.

Work collaboratively with other teams to escalate and resolve complex issues.

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0- years of experience in customer service or a telecaller role and should be proficient in English, Kannada. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 10th Pass, and the candidate should be willing to work 6 days working during the Day shift.

• Experience

  0 - 2 Years

• No. of Openings

  08

• Education

  Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, Any Bachelor Degree, Post Graduate Diploma, M.B.A/PGDM, M.Com

• Role

  Telesales Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  1st Main Road, Chikka Nanjunda Reddy Layout, Babusapalya, Horamavu Banaswadi, Horamavu, Bengaluru, K