Assistant Operations Manager Graduate Experience Jobs in Bangalore

Company Description:A company specialising in consumer durable financing is seeking a dynamic and results-oriented Assistant Manager - BusinessDevelopment professional with experience in Consumer Durable EMIs. This is a fantastic opportunity for someone passionate about sales and business development within the BFSI sector. Our client empowers customers with instant no-cost EMIs on consumer durables, using their credit or debit cards. The process is completely digital and requires no documentation, giving customers access to a wide range of the market's top no-cost EMI plans. You'll be working directly with the company's Telesales Offices, building key relationships and driving growth.What you'll do:- Partner with Callers, Team Leaders, and Branch Managers to foster strong relationships and influence business growth related to consumer durable EMIs.- Develop and implement effective sales strategies to achieve revenue targets and increase market penetration within the consumer durable financing segment.- Collaborate with internal teams (Sales, Alliances, Finance, Marketing, and Operations) to ensure seamless support.- Analyze market trends and competitor activities to identify opportunities for growth in consumer durable EMIs.What you'll bring:- Bachelor's degree.- 1+ years of experience in sales, business development, or account management, ideally with a focus on BFSI consumer durable EMIs.- Strong understanding of EMI and CD Loans.- Excellent communication, presentation, and interpersonal skills.- Ability to thrive in a fast-paced environment and work both independently and collaboratively.- Willingness to travel.

Transport/ logistic companies

Monitor loan accounting process along with managing disbursal, repayment of loans, pre-closuresPrepare revenue working for monthly financial reportsManaging reconciliations like Banks, Accounts receivable, Lender data etcQualified /Semi Qualified CA/CMA.Minimum 5 years relevant experience.Experience in Lending experience is mandatory.

AGM(Assistant General Manager)Sales:- Manage clear internal communications throughout the daily catch up and weekly 1 on 1 Meetings withACMs(Associate Center Managers) Ensure that 40% of your day is spent supporting and encouraging Sales; ensure ACMs is providing thesupport needed to be productive and effective. Support and drive all marketing strategies and outreach initiatives throughout the gym, all outreaches to beplanned weekly Identifying selling weaknesses and strengths and ensuring to set up necessary training or coaching toimprove teams performance. Ensure that all targets, forecasts and goals set across all key related areas are met with a hands-onapproach at gym level. Own and Execute Pre-sales campaign for the new launch Come up with marketing strategies and execute those plans on-ground, during the Pre-sales to achieve100% target v/s completion metric. Do collaboration and strategic tie-up with hyper local/local brands in the micro-market to spread awarenessabout the center/brand Perform daily catch-ups/calls with ACMs and other stakeholders to assess and formulate strategy for thesame/next day.Fitness:- Manage clear internal communications throughout the daily catch up and weekly 1 on 1 Meetings withFitness Manager. Identify needs and manage training for the department's staff based on feedback from Fitness Manager,ensure the training and development of staff take place with the objective that they optimally function in theirportfolios. Ensure all company initiatives such as Group Training and future company initiatives, systems andprocedures are well managed, take ownership of all Company initiatives. Customer service, maintenance and overall cover of your Floor .GROUP EXERCISE:- Attend Classes to ensure quality and consistency is being maintained Lead by example, be visible at your Gym for events. Drive and identify new ways to improve Group Exercise utilization in your gym NEW MEMBER INDUCTION,

Responsible for one or more queues. Responsible to deliver performance through continuous improvement by effective coaching and mentoring the Team leaders Constant engagement with the team, learning and demonstrating the right behavior of taking ownership of self and the team to enhance the customer experience Leads, inspires and motivates a multi-functional team to deliver world-class customer service Ensures customer and client escalations and complaints are dealt with in an effective manner Works through all functions and achieves desired business KPIs like SLs, CSAT/Quality/Shrinkage, and Attrition Review and track team attendance, performance, and schedule adherence Provides relevant internal and external reports as per the business unit requirements Analysis of operational data by identifying and highlighting trends to the team and coaching the team on an ongoing basis for continual improvement Leads by example in driving the culture of the organizationCritical Competencies: Has managed a large team of >200 in a contact center environment High level of ownership Understanding the capacity Management Highly self-motivated Handling and resolving conflicts Quality assurance knowledge High level of interpersonal skills/People connect

Handling A Team Of 50 People Client Handing Maintaining Floor Decorum, Schedule Adherence Controlling Shrinkage & Attrition Attending Reviews & Meetings With Client Should Be Excellent In Excel Report & Analysis Preparing Powerpoint Presentation & Presenting It During Reviews