Jobs in Vashi, Navi Mumbai

1. Job PurposeTo raise funds for the organisation by reaching out to potential donors through telephone calls, explaining the NGO's mission, creating awareness about its social initiatives, and motivating individuals to contribute towards the cause.The Telecaller will be responsible for acquiring new donors, generating donations, converting leads into committed supporters, and maintaining positive relationships with existing donors.2. Key ResponsibilitiesA. Fundraising & Donor AcquisitionMake outbound calls to prospective donors using the database provided by the organisation.Explain the NGO's mission, vision, social initiatives, and impact.Persuade potential donors to support the organisation through one-time or monthly recurring donations.Convert interested prospects into confirmed donors.Promote monthly donation programmes and recurring contribution plans.Achieve assigned daily, weekly, and monthly fundraising targets.Follow up with interested prospects to maximise donation conversions.B. Donor Engagement & Relationship BuildingBuild trust and establish long-term relationships with potential and existing donors.Communicate the importance and impact of regular contributions.Follow up with existing donors for renewals and continued support.Contact inactive donors and encourage them to restart their contributions.Address donor queries and provide accurate information about the organisation.Ensure a positive and professional donor experience.C. Calling & Conversion PerformanceMake the required number of quality outbound calls every day.Maintain a healthy conversation-to-conversion ratio.Handle donor objections confidently and professionally.Explain donation amounts, payment methods, and recurring donation options.Ensure interested donors complete the donation process.Maintain proper follow-up records for every prospect.D. Reporting & DocumentationMaintain daily calling and fundraising reports.Update donor details, call outcomes, and follow-up status in CRM or Excel.Record confirmed donations and pending commitments.Share daily performance reports with the Team Leader.Ensure accurate donor information and data confidentiality.E. Ethical FundraisingRepresent the NGO professionally and honestly.Never misrepresent the organisation or its social impact.Respect donors' decisions and preferences.Follow approved calling scripts and fundraising guidelines.Ensure donor consent for recurring contributions and communications.

Job OverviewWe are seeking an organized, problem-solving professional to join our Support & Operations team. This role requires managing back-end administrative documentation while supporting live, on-site presentation deployments.Key ResponsibilitiesProject Documentation: Organize, update, and systematically maintain comprehensive architectural and real estate project documentation.On-Site Presentation Support: Assist the corporate team during on-site presentation setups, managing operational requirements on the ground.Problem Solving: Use critical thinking skills to quickly resolve day-to-day administrative bottlenecks.Required Skills & QualificationsIndustry Domain: 2 to 3 years of prior experience specifically within the Architectural or Real Estate field.Software Mastery: Strong hands-on experience using MS Office (Advanced Excel and PowerPoint).Language Proficiency: Absolute fluency in English & Marathi (Written, Reading, and Spoken).

As a Junior Accounts Assistant, you will play a vital role in managing the financial records of the company. This position is based in Vashi, Navi Mumbai, and requires a graduate with up to one year of experience. You will be responsible for recording all business expenses and ensuring accurate tracking of these expenses monthly. Your duties will involve maintaining daily entries of transactions such as sales, purchases, and payments. Additionally, you will handle bank payments through RTGS and NEFT, and prepare materials related to GST and TDS, ensuring they are filed properly.To succeed in this role, you should possess strong attention to detail and a solid understanding of basic accounting principles. Proficiency in using accounting software is essential, as you will be entering and managing financial data routinely. Good organizational skills will help you keep track of various financial documents and deadlines. The ideal candidate will also have strong numerical skills and the ability to communicate effectively.This full-time position requires working from the office, and you should be prepared for a standard work schedule with a focus on accuracy and efficiency in your tasks. A commitment to maintaining confidentiality in financial matters is crucial for this role. If you are looking to begin your career in accounting and possess the skills we are seeking, we encourage you to apply.

Company: VyomaDepartment: SalesPosition: Inside Sales ExecutiveLocation: Navi MumbaiJob Type: Full-TimeSalary: 20,000 - 25,000 per monthVyoma is looking for an Inside Sales Executive to support our sales team by handling customer enquiries, preparing quotations, following up with clients, and coordinating with the sales team.This role is suitable for someone with good communication skills who is comfortable speaking with customers and handling regular follow-ups.* Handle incoming customer enquiries through calls and messages.* Prepare quotations based on customer requirements.* Share quotations with clients on time.* Follow up with clients regarding quotations and requirements.* Make regular customer follow-up calls.* Understand customer requirements and provide basic product information.* Coordinate with the field sales team for customer requirements.* Maintain records of enquiries, quotations, and follow-ups.* Coordinate with internal teams for order-related requirements.* Maintain good relationships with existing and potential customers.* Provide regular updates to the Sales Manager.* 1-3 years of experience in Inside Sales, Telecalling, Customer Service, or Sales Coordination preferred.* Good communication and telephone skills.* Basic knowledge of MS Excel and email.* Ability to prepare and share quotations.* Good follow-up and customer-handling skills.* Experience in architectural hardware, building materials, construction, real estate, or related products will be an advantage.* Freshers with good communication skills may also be considered.No aggressive sales targets.The main focus of this role is:* Quotation preparation* Sharing quotations* Client calls* Follow-ups* Customer coordination* Sales support20,000 - 25,000 per month, depending on experience and skills.We are looking for a responsible and well-spoken candidate who can communicate professionally with clients, manage quotations and follow-ups, and coordinate effectively with the sales team.Interested candidates can apply with their updated CV. On This Number :8097082244

JOB DESCRIPTIONTelecaller / Tele-Sales Executive - Loan & Financial ServicesLocation: Mumbai / Navi MumbaiDepartment: Sales & TelecallingEmployment Type: Full-TimeIndustry: Financial Services / Loans / DSAAbout the RoleWe are looking for Telecallers / Tele-Sales Executives to join our growing financial services team. The candidate will be responsible for contacting prospective customers, understanding their financial requirements, generating qualified loan leads and coordinating with the sales/credit team until the application moves forward.The role is suitable for candidates who are confident on the phone, have good communication skills and are comfortable working with sales targets and incentives.Key Responsibilities- Make outbound calls to prospective customers from company-provided leads/data.- Understand customers' financial requirements and identify suitable loan products.- Generate leads for:- Personal Loans- Business Loans- MSME Loans- Loan Against Property (LAP)- Housing / Home Loans- Loan Against Security- Construction Finance- Other financial products offered by the company- Explain basic product features, eligibility and documentation requirements.- Qualify leads based on customer profile, income/business, loan requirement and eligibility.- Schedule appointments/callbacks for the sales team.- Follow up regularly with interested customers.- Coordinate with sales managers, DSAs, banks/NBFCs and the credit team.- Maintain accurate records of calls, leads, follow-ups and conversions in CRM/Excel.- Ensure timely follow-up on every qualified lead.- Achieve daily, weekly and monthly calling and business-generation targets.- Maintain professional communication and good customer relationships.Daily Performance ExpectationsThe Telecaller will be expected to:- Make a defined number of quality outbound calls every day.- Generate qualified leads on a regular basis.- Maintain proper follow-up of all leads.- Convert qualified prospects into login/application opportunities.- Contribute towards the team's monthly login and disbursement targets.- Maintain accurate daily activity reports.Candidate ProfilePreferred qualifications:- 12th Pass / Graduate- Freshers with good communication skills can apply.- Prior experience in telecalling, telesales, banking, loans, insurance, credit cards or financial services will be an advantage.- Good Hindi and Marathi communication skills.- Basic English communication is preferred.- Comfortable using WhatsApp, Excel and basic computer applications.- Positive attitude and willingness to work towards targets.- Good follow-up and convincing skills.Key Skills- Telecalling & telesales- Lead generation- Customer handling- Follow-up skills- Basic financial product understanding- Communication & persuasion- CRM/Excel data management- Target-oriented approach- TeamworkCompensationFixed Salary: 10,000 - 20,000 per month+ Performance Incentives: Based on qualified leads, login and/or disbursement performance.Compensation can be structured according to experience and performance.Performance PhilosophyEvery Telecaller is expected to contribute business sufficient to justify the cost of employment.Target principle: Minimum business contribution should be approximately 2 the employee's salary, with additional incentives linked to performance and actual business generated.Working HoursMonday to SaturdayWorking hours as per company policy.Career GrowthHigh-performing candidates can progress to:Telecaller Senior Telecaller Sales Executive Relationship Manager Team LeaderWhy Join Us?- Opportunity to build a career in financial services.- Fixed salary + performance incentives.- Training on loan products and customer handling.- Opportunity to work with banks/NBFCs/financial institutions.- Growth opportunities based on performance.- Professional and target-oriented work environment.How to ApplyInterested candidates can share their CV along with their current salary, expected salary and total experience.

JOB VACANCY - BACK OFFICE STAFFDIYA LABS Navi MumbaiWe are looking for a Back Office / Office Administration Staff to support our day-to-day office and client coordination activities.Job Responsibilities:Handling day-to-day back-office and administrative workPreparing and maintaining documents using MS Word & MS ExcelHandling emails and client communicationData entry, maintaining records and preparing reportsCoordinating with clients and external testing laboratoriesBasic telephone communication and follow-upCandidate Requirements:Good working knowledge of MS Excel, MS Word & EmailGood English communication skills - verbal and writtenGood telephone communication skillsBasic computer knowledgeOrganized, responsible and willing to learnFreshers with good computer and communication skills may also applyJob Timing: 10:00 AM to 7:00 PMLocation: Vashi, Navi MumbaiCompany:DIYA LABS - Analytical Testing Services

We are looking for an International Telecaller to join our team in Vashi, Navi Mumbai. The ideal candidate will have 1 to 3 years of experience in telecalling and be skilled in communicating effectively with clients from various countries.Key Responsibilities:1. Outbound Calling: Make international calls to potential clients, introducing our products and services clearly and persuasively.2. Customer Engagement: Build a good rapport with customers, understanding their needs and responding to inquiries in a professional manner.3. Lead Generation: Identify and create leads through effective communication, ensuring accurate data collection for follow-ups.4. Follow-Up Calls: Conduct follow-up calls with leads to enhance conversion rates and keep the customers informed about our offerings.5. CRM Management: Update and maintain customer information in the CRM system promptly, ensuring data accuracy and integrity.Required Skills and Expectations:Candidates must have a minimum of a 12th-grade education and prior experience in international telecalling. Proficiency in English, along with excellent verbal communication skills, is essential. A good understanding of various cultures will help in effectively engaging with clients. Candidates should be self-motivated, goal-oriented, and capable of managing time efficiently to meet daily targets. A friendly attitude and strong problem-solving capabilities are also crucial for success in this role.

maintaining the smooth daily operations of a workplace by handling essential administrative, clerical, and logistical tasks.

We are looking for a motivated Food & Beverage Executive to join our team in Vashi. This role is perfect for candidates with a passion for the food and beverage industry and a desire to start their careers. Key Responsibilities:- Customer Service: Assist customers with their orders and ensure they have a great dining experience. This includes answering questions about menu items and making recommendations.- Order Management: Take and process food and beverage orders accurately, ensuring that all items are prepared and delivered in a timely manner.- Cleaning and Maintenance: Keep the dining area and workstations clean and organized. This includes regular cleaning of tables, counters, and equipment to maintain a hygienic environment.- Stock Management: Help maintain inventory levels by checking supplies and notifying the manager when items are running low. This ensures that all necessary ingredients are available.- Team Collaboration: Work closely with kitchen staff and other team members to ensure smooth communication and efficient service during busy shifts.Required Skills and Expectations:Candidates should have a positive attitude and a willingness to learn. Good communication skills are essential for interacting with customers and team members. Basic knowledge of food safety and hygiene practices is important. The ideal candidate should be a team player, able to work effectively in a fast-paced environment. Punctuality and reliability are expected to maintain the smooth operation of the workplace. This is a full-time, office-based position suited for male candidates.

As a Back Office Coordinator, you will play a vital role in ensuring the smooth operation of daily business tasks. This position requires attention to detail and strong organizational skills.Key Responsibilities:- Document Management: Organize and maintain important company documents to ensure easy retrieval and compliance with policies.- Data Entry: Accurately input and update data in various systems, ensuring that all information is correct and up to date.- Communication Support: Assist in coordinating communication between different departments, ensuring all relevant teams are informed about updates or changes.- Scheduling Meetings: Help in scheduling and organizing meetings for staff, making sure all participants can attend and all necessary resources are available.- Inventory Tracking: Monitor and track office supplies and inventory, communicating needs to ensure that the office runs efficiently.Required Skills and Expectations:Candidates should have a high school diploma (12th pass) and be eager to learn. Strong written and verbal communication skills are important for interacting with colleagues. Attention to detail is essential, as you will be handling important documents and data.Learning quickly and adapting to new tasks is also key, as the role will require you to assist with various office duties. Basic computer proficiency is expected to handle data entry and scheduling tasks effectively. A positive attitude and willingness to work as part of a team will help foster a cooperative work environment.

We are looking for a Customer Support Executive to join our team in Vashi, Navi Mumbai. This entry-level position is ideal for recent graduates or individuals with limited experience who are eager to begin their career in customer service.Key Responsibilities:- Respond to Customer Inquiries: Engage with customers via phone, email, or chat to address their questions and concerns promptly and professionally. Ensure that every interaction enhances customer satisfaction.- Provide Product Information: Offer detailed information about our products and services, guiding customers to make informed decisions that meet their needs.- Resolve Issues: Identify and troubleshoot customer issues, aiming for quick resolutions to foster positive relationships and retention.- Maintain Records: Keep accurate and up-to-date records of customer interactions, feedback, and resolutions in our system, assisting in the improvement of our services.- Collaborate with Teams: Work closely with other departments, sharing custom

Job description: Handle calls from Client and make reservations onto the online portal. Allocation of reservation to Vendors. Confirm reservation details to Clients. Follow up with drivers for pre-journey confirmation as per fixed schedule and vehicle readiness. Update portal with dispatch details. Maintain strict SLA/TAT for all activities Attend to and provide customer with a solution to any queries/complaints. Must discuss every matter with its supervisor or team leader to get any issue sorted. Coordinate with Vender management department and administrative department forbilling/vendor related queries. Should be confident in troubleshooting any such emerging queries and maintaining highstandards of Service. Prior Car Rental experience preferred.Job Types: Full-time, Fresher, Internship

Executive - Finance & Accounts/Vashi APMC locationRole: Processing accounts and incoming payments in compliance with financial policies and procedures Performing day to day financial transactions, including verifying, classifying, and recording accounts payable data Preparing bills, invoices and bank deposits Process outgoing payments in compliance with financial policies and procedures Perform day to day financial transactions, including verifying, classifying, and recording accounts payable data Reconcile the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted. Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statements Facilitate payment of invoices due by sending bill reminders and contacting clients Generate reports detailing accounts payables status Understand expense accounts and cost centers Maintaining Books of Accounts and Administration Complete knowledge of Tally, Excel. Assisting with the preparation of year-end accounts and statutory accounts Examining financial records to check for accuracy Assemble, review and verify invoices and check requests Flag and clarify any unusual or questionable invoice items or prices Sort, code and match invoices Set invoices up for payment Enter and upload invoices into system Track expenses and process expense reports Prepare and process electronic transfers and payments Prepare and perform check runs Post transactions to journals, ledgers and other records Prepare analysis of accounts Monitor accounts to ensure payments are up to date Research and resolve invoice discrepancies and issues maintain vendor files Correspond with vendors and respond to inquiries Produce monthly reports Assist with month end closing Provide supporting documentation for audits Maintain accurate historical records Maintain confidentiality of organizational information

1. Conducting legal due diligence including analysis of the information related to NCLT, DRT, IBBIand SARFAESI2. Collaborating with the banks/lenders for preparation of data room for the NPA/NPL portfolio thatis to be put up for sale3. Facilitate diligence for prospective investors for the sale of portfolios including resolving queriesthat may be raised4. Coordination with banks/lenders for any additional data that may be required by the investor5. Assess and interpret financial statements, ratio analysis, credit assessment and other regulatoryaspect as required within the framework of all relevant governing regulatory bodies.

We're also hiring for a Customer Service Coordinator role! In this role, you-ll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!

Job Opportunity at TSI (Transworld Systems India) Assurant Process (US Shift) We have an urgent job opening for the role for Back-office Executive at Vashi, Navi Mumbai Eligibility CriteriaQualification: Graduate Freshers HSC with minimum 6 months of BPO experienceAge Limit: 1840 yearsJob Location: Vashi Shift Timings (US Shifts) 5:30 PM 2:30 AM 6:30 PM 3:30 AMWorking Days: 5 days (Saturday & Sunday fixed off) Salary DetailsSemi-Voice: 16,800 in-hand Up to 13,000 performance-based incentivesNon-Voice: 14,500 in-hand Up to 13,000 performance-based incentives Interview Rounds1. HR Screening2. Typing Test (35 WPM with 96% accuracy)3. Operations Round Transportation FacilityHome Pick-up and Home Drop AvailableTransport Boundaries: Trans Harbour Line: Panvel Airoli Thane Harbour Line: CST Panvel Central Line: CST Badlapur (Full address required) Western Line: Churchgate Dahisar Check Naka (Full address required) Mandatory Documents1. Offer Letter & Bank Statements2. Offer Letter & Salary Slips3. Experience Letter / Resignation Acceptance4. SSC, HSC & All Semester Marksheets (including Convocation)5. Aadhaar + e-Aadhaar6. PAN Card7. Passport-size Photo8. Digital/Scanned Signature9. Address Proof (Rent Agreement / Electricity Bill)

Were excited to share that we have an opening for the Business Development Executive (BDE) position atour Vashi, Navi Mumbai office.Below is the JD for the same :-Company Name:- Focalworks Solutions Pvt Ltd.Job description:- Your roleSales / business development executive, with 2+ years of relevant experience. You'll need to be a go-getter and help drive exponential growth, with a hunger for identifying prospects, pursuing sales opportunities, and closing deals.You'll need to be innovative, great at business networking, and passionate about achieving your targets.What you'll doIdentifying new business opportunities through market research, industry analysis, and customer feedbackB2B sales & business development for software development and IT servicesLead generation through various channels to build and manage a pipeline of potential clients to support business growthPresent company service offerings to prospective clients and create project proposals and sales presentationsAlways strive to meet or exceed your sales targetsCollaborate with cross-functional teams, to ensure that business development efforts are aligned with overall organizational goalsBrainstorm new and creative growth strategiesWhat you should haveProven track record of success in selling IT services/technology outsourcing servicesDemonstrable track record of meeting and exceeding targetsExcellent communication (written and verbal), collaboration, and interpersonal skillsExperience using HubSpot / Zoho CRM or similarAny UG or PG with 2+ years of relevant experienceWhat would be great to haveB Tech / MCA / MBA / PGDM - business, marketing or related fieldExperience in the e-commerce domain or IT staffing servicesExperience of selling in both Domestic & International marketsRegards,Rahul N,Focalworks Solution Pvt Ltd

Schengen Visa Executive (Freshers & Experienced)Work Profile: Schengen Visa Associate (Full time - Work from Office)Roles and Responsibilities* Guiding clients how to prepare documents for visa process.* Preparation of reports and other documents of client.* Collecting documents from client required for visa process .* Verifying documents required for Schengen visa process.Required Skills:* Computer savvy & good communication skills.* Good writing, reporting, scheduling and organizing skills. Basic Requirements:Min Qualification Undergraduate / GraduateMust be able to commute to office in Goregoan,Mumbai Mon-Sat (10 am-7 pm)Training will be provided in Vashi Office

Work Profile: Europe Travel Consultant (Full time - Work from Office)Roles and Responsibilities Identify customer requirements and explain about our holiday packages. Processing inbound and outbound phone calls. Works with customers to identify their needs and inform them of the appropriate destination, modes oftransportation, travel dates, costs and accommodation.Basic Requirements: Min Qualification Undergraduate / Graduate Must be able to work Mon-Sat ( 10am - 7pm ) Good communication skills Gujarati / Punjabi / Tamil / Telugu / Kannada speaking candidates will be an advantage Looking for Freshers/Experienced Immediate JoinerPlease Share Your Resume On:WhatsApp: +91 7977450354Email: hr.alpsnbanks@gmail.com

Sales Representative Wanted!We are seeking highly motivated and results-driven sales professionals to join our team!Working Hours and Salary:- Monday to Saturday: 15,000 per month (non-negotiable)- Tuesday to Sunday: 18,000 per month (non-negotiable)Requirements:- Basic English language skills- Knowledge of other languages is a plus- Excellent communication and interpersonal skills- Ability to work in a fast-paced environment and meet sales targetsResponsibilities:- Generate new business leads and convert them into sales- Build and maintain relationships with existing customers- Meet and exceed sales targets- Provide excellent customer service and supportIf you are a motivated and results-driven sales professional looking for a new challenge, please apply!E-mail id:- hr.alpsnbanks@gmail.comContact no & whats app:- 7977450354

We are looking for 10 Marketing Advisor Posts in Vashi Navi Mumbai with deep knowledge in good english communication,Good Personality and Required Educational Qualification is : Other Bachelor Degree

# FIELD SALES EXECUTIVECompany: VyomaDepartment: SalesPosition: Field Sales ExecutiveJob Type: Full-TimeWe are looking for a motivated Field Sales Executive to join our sales team at Vyoma. The candidate will be responsible for meeting clients, generating new business opportunities, developing relationships with builders, contractors, architects and interior designers, and following up on enquiries and quotations.* Visit clients, builders, contractors, architects and interior designers.* Generate new sales enquiries and business opportunities.* Understand customer requirements and suggest suitable products.* Prepare and follow up on quotations.* Maintain regular communication with existing and new clients.* Follow up on enquiries and convert them into orders.* Visit project sites when required.* Develop and maintain good relationships with clients.* Coordinate with the internal team for quotations, orders and deliveries.* Maintain daily records of client visits, enquiries and follow-ups.* Achieve sales and business goals assigned by the company.* Good communication and interpersonal skills.* Sales experience, preferably in architectural hardware, real estate, construction, building materials or a related industry.* Basic knowledge of hardware products is preferred.* Comfortable travelling for client meetings and site visits.* Good negotiation and follow-up skills.* Basic knowledge of MS Excel, email and WhatsApp.* Fresher candidates with good communication skills may also be considered.Candidates with experience dealing with builders, contractors, architects, interior designers, dealers or real estate companies will be preferred.Salary25,000 - 30,000 per month, depending on experience and skills.

JD- Purchase Billing & Vendor ManagementKey Responsibilities1. Purchase Billing & VerificationVerify vendor invoices with booking details, duty slips, and agreed rate cards.Ensure billing accuracy including KM, hours, toll, parking, and extra charges.Cross-check duty slips and booking data before approving vendor invoices.Ensure vendor invoices are received within the defined cut-off timeline.Identify discrepancies and coordinate with vendors for corrections.2. Cost ControlMaintain updated vendor rate contracts and agreements.Ensure vendors follow agreed pricing and billing formats.3. MIS & Data MonitoringPrepare daily / weekly / monthly Purchase MIS reports.Track unbilled bookings, pending duty slips, and vendor invoice status.Share MIS reports with vendors for review and create the invoice.4. Process ComplianceEnsure all purchase billing processes follow company SOPs.Monitor duty slips closing in the system within defined TAT.Maintain proper documentation and audit readiness.5. CoordinationCoordinate with Operations, Accounts, and Billing teams for smooth invoice processing.Resolve vendor billing disputes and queries.Ensure timely submission of verified invoices to the Accounts team.Key Skills RequiredStrong invoice verification and data analysis skillsVendor negotiation and communication skillsKnowledge of MIS reporting and ExcelAttention to detail and problem-solving abilityGood coordination with cross-functional teamsKey Performance Indicators (KPI)Accuracy of vendor invoice verificationVendor cost optimization through negotiation or Extras deductionsMIS reporting accuracy and timelinessReduction in billing discrepanciesTimely closing of duty slips and purchase invoices

We're also hiring for a Customer Service Coordinator role! In this role, youll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!

A. Acquisition - New Donor GrowthDrive daily, weekly, and monthly donor acquisition targets.Develop strategies to acquire new donors through field campaigns, telecalling, digital campaigns, face-to-face fundraising, corporate partnerships, and other channels.Ensure the team consistently achieves acquisition targets for new donors and recurring contributors.Monitor lead conversion, donor onboarding, and campaign productivity.Identify new opportunities, locations, and channels to improve acquisition numbers.Ensure quality donor acquisition with accurate donor information and successful payment mandates.Conduct regular performance reviews and implement corrective action plans.B. Retention - Existing Donor ManagementDevelop and implement strategies to improve donor retention and reduce donor attrition.Drive renewal, repeat donations, and recurring donation continuity.Ensure timely donor engagement through calls, messages, emails, and personalised communication.Identify reasons for donor dropouts and develop strategies to win back inactive donors.Monitor payment failures, mandate cancellations, and missed instalments.Improve donor satisfaction, trust, and long-term engagement.Work closely with the donor servicing team to resolve complaints and donor concerns.C. Team Leadership & Performance ManagementLead, motivate, and manage the Acquisition and Retention team.Set individual and team-wise daily, weekly, and monthly targets.Conduct morning briefings, performance reviews, and end-of-day assessments.Monitor employee productivity, conversion ratios, and target achievement.Coach team members on donor communication, objection handling, and closing techniques.Identify low performers and implement structured performance improvement plans.Build a performance-driven and accountable team culture.D. MIS, Reporting & AnalyticsMaintain daily, weekly, and monthly performance dashboards.Track acquisition, retention, attrition, renewal, and revenue numbers.Analyse donor conversion ratios and channel-wise performance.Identify gaps against targets and implement immediate corrective measures.Present performance reports and action plans to senior management.Ensure accurate data entry and reporting through CRM and other tracking systems.E. Process & Quality ManagementEnsure ethical fundraising practices and transparent donor communication.Maintain quality standards during donor acquisition and retention activities.Ensure compliance with organisational policies and applicable fundraising regulations.Monitor call quality, donor feedback, and team discipline.Standardise best practices and improve operational efficiency.

We are looking for a passionate Fundraiser to join our team in Vashi, Navi Mumbai. This role is ideal for someone who loves connecting with people and is excited about raising funds for important causes. Key Responsibilities:1. Engaging with Donors: You will reach out to potential donors and engage them in conversations about our mission to inspire their support.2. Organizing Fundraising Events: Planning and executing fundraising events is a key part of your job. 4. Maintaining Relationships: Building and maintaining strong relationships with current donors to encourage ongoing support is essential for sustaining our fundraising efforts.5. Reporting and Analysis: You will track fundraising progress and prepare reports, providing insights on what strategies are most effective.Required Skills and Expectations:We need a dedicated female applicant with 1 to 7 years of experience in fundraising over the phone. A minimum education of 10th pass is required. Strong communication skills, both verbal and written, are essential, along with an ability to work well with diverse groups of people. You should be self-motivated, organized, and able to handle multiple tasks efficiently. A genuine passion for social causes is vital to succeed in this role.

About the RoleWe are looking for a highly motivated and energetic Sales Executive to join our growing team. The candidate will be responsible for generating leads, meeting prospective investors/clients, presenting our investment opportunities, and driving fundraising through direct sales efforts.This role is ideal for individuals who are passionate about sales, relationship building, and achieving ambitious targets.

Job SummaryWe are looking for a dynamic and enthusiastic Contact Center Executive with excellent English communication skills to join our team. The ideal candidate should be confident in speaking with customers, generating leads, promoting products and services, addressing customer queries, and maintaining long-term customer relationships while achieving sales targets.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Handle inbound customer inquiries in a professional and courteous manner.Explain company products and services clearly and effectively.Generate, qualify, and convert leads into sales opportunities.Build and maintain strong customer relationships through regular follow-ups.Understand customer requirements and recommend suitable solutions.Handle customer objections professionally and close sales effectively.Maintain accurate records of customer interactions in the CRM system.Meet daily, weekly, and monthly calling and sales targets.Coordinate with internal departments to ensure prompt customer support.Follow company policies and maintain high standards of customer service.Stay updated on product knowledge, pricing, and promotional offers.Required SkillsExcellent verbal and written communication skills in English.Strong interpersonal and relationship-building abilities.Confident telephone etiquette and customer-handling skills.Strong persuasion, negotiation, and objection-handling skills.Ability to work under pressure and achieve sales targets.Good listening and problem-solving abilities.Basic knowledge of CRM software and MS Office.Positive attitude, self-motivated, and quick learner.Ability to multitask and manage time efficiently.QualificationsGraduate in any discipline (preferred).Minimum 1-3 years of experience in Telecalling, Telesales, Customer Support, or a similar role.Freshers with excellent English communication skills may also apply.Preferred ExperienceExperience in Banking, Financial Services, Insurance (BFSI), Investments, Loans, Mutual Funds, Insurance, or other financial products will be an added advantage.Experience in lead generation, customer retention, and sales conversion is preferred.