Job description:
Handle calls from Client and make reservations onto the online portal.
Allocation of reservation to Vendors.
Confirm reservation details to Clients.
Follow up with drivers for pre-journey confirmation as per fixed schedule and vehicle readiness.
Update portal with dispatch details.
Maintain strict SLA/TAT for all activities
Attend to and provide customer with a solution to any queries/complaints.
Must discuss every matter with its supervisor or team leader to get any issue sorted.
Coordinate with Vender management department and administrative department for
billing/vendor related queries.
Should be confident in troubleshooting any such emerging queries and maintaining high
standards of Service.
Prior Car Rental experience preferred.
Job Types: Full-time, Fresher, Internship
Experience
0 - 3 Years
No. of Openings
2
Education
12th Pass
Role
Operation Executive
Industry Type
Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo
Gender
Male
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Office
Face interview location
BSEL Tech Park, A 603, opposite Inorbit mall, Sector-31, Vashi, Navi Mumbai, Maharashtra 400703.