Voice Process Job Vacancies in Kondhwa

Call on inbound leads and filter appropriate leads. Forward it to sales team. Update in google sheets and ZOHO software.

Excellent CommsNight ShiftUS ShiftSaturday Sunday OffTelemarketingB2B Sales

Answer questions: Provide information about products, services, pricing, and availability Resolve issues: Troubleshoot problems, escalate unresolved issues, and resolve customer complaints Communicate: Greet customers, maintain records of interactions, and collect feedback Support: Provide technical support, direct customers to the right department, and make changes to customer accounts Improve processes: Recommend ways to improve customer service and company processes

Position: International Customer Support Executive Voice/Non-Voice/Blended (Work with Global Clients)Work Location: Pune (Viman Nagar, Kharadi, Yerwada, Magarpatta, Hinjewadi)Salary: Up to 3 LPA to 6 LPA[ 30% hike on last salary (Experience) ]Contact: Call or WhatsApp HR.RAVINA -7447710444Note: Immediate joiners preferred.Role & responsibilities:Handle inbound/outbound calls and chats for international customersProvide real-time resolutions with professionalism and empathyAddress product/service-related queries efficientlyMaintain accurate logs of customer interactions in CRM systemsEnsure adherence to process guidelines and quality standardsAchieve targets like AHT, CSAT, and FCRPreferred candidate profile:Graduate/Under Graduate Fresher and candidates with minimum 1 year of International BPO experience are preferred.Excellent verbal and written communication skills in English (additional international languages are a plus).Strong problem-solving skills and ability to handle customer inquiries effectively.Proficient in using computers and familiarity with CRM systemsFlexibility to work in shifts, including evenings, weekendsPerks & Benefits:Fixed Salary + Performance-based IncentivesUp to 30% hike for relevant experienceHealth Insurance and Employee Wellness PlansComprehensive training programs and ongoing professional development.Supportive, Friendly, and Growth-driven Work CultureCab Facility Available till Nodal PointsHow to Apply:If you are passionate about customer service and want to be part of a dynamic team, please send your resume on below mention details.Contact Person: HR RAVINAContact No: 7447710444Mail Id: ravina.j@spes.inReferences are highly appreciated !

Job Openings for 10 Outbound Voice Process Jobs with minimum 1 Year Experience in ,Telecommunication,outbound calling,Lead Generation Specialist,Client Co-ordinator, having Educational qualification of : Higher Secondary, Diploma, Other Bachelor Degree with Good knowledge in Telecommunication,outbound calling,Lead Generation Specialist,Client Co-ordinator etc.

- Develop and execute international sales strategies to achieve revenue growth- Lead and manage a team of international sales representatives- Build and maintain relationships with global clients and partners- Conduct market research and analyze competitors to stay informed about market trends- Negotiate and close deals with international clients

Communicate Promptly and Professionally with Customers Through all Channels of Communication.provide Excellent Expert Advice On all Our Products and Services.ensure High Customer Satisfaction.fix Any Issues Regarding Delivery to or Returns from Our Customers.provide Feedback to Product Development and Quality Management On Products and Services.work Closely with other Departments to Ensure Increased Efficiency in Handling B2c and B2b Customers and Increase Usage of Our Digital Tools.

Communicate promptly and professionally with customers through all channels of communication.Provide excellent expert advice on all our products and services.Ensure high customer satisfaction.Fix any issues regarding delivery to or returns from our customers.Provide feedback to product development and quality management on products and services.Work closely with other departments to ensure increased efficiency in handling B2C customers and increase usage of our digital tools.

Communicate promptly and professionally with customers through all channels of communication.Provide excellent expert advice on all our products and services.Ensure high customer satisfaction.Fix any issues regarding delivery to or returns from our customers.Provide feedback to product development and quality management on products and services.Work closely with other departments to ensure increased efficiency in handling B2C customers and increase usage of our digital tools.

Communicate promptly and professionally with customers through all channels of communication.Provide excellent expert advice on all our products and services.Ensure high customer satisfaction.Fix any issues regarding delivery to or returns from our customers.Provide feedback to product development and quality management on products and services.Work closely with other departments to ensure increased efficiency in handling B2C customers and increase usage of our digital tools. B2B Appointment Generation.

Need Immediate Joiners.Should have basic knowledge computers.Should be well aware of computer work.Should be ready to make career in BPO/ITES Industry.Freshers Are Most Welcome.Required Candidate profileCommunication Skills are required.Experienced and Freshers can join.Computer Skills are required.Any Qualification Can Join.

Process: Sales (Health Insurance, Travel Insurance, Personal Loan)Shift: 9:30 AM to 6:30 PMSalary: 12,000 16,000 + performance incentivesLocation: Viman NagarLanguage Preferred:Hindi, Marathi, Tamil, Telugu, Kannada, Gujarati, MalayalamEligibility:Freshers and experienced candidates can applyGood communication skills requiredContact: 7447445095

We are Hiring! Voice Process Executive Pune (Viman Nagar)Join our dynamic and supportive team as a Voice Process Executive! Location: Viman Nagar, Pune Salary: 13,000 (In-hand) Experience: Freshers can apply What We are Looking ForGood communication in Hindi & Marathi (English preferred)Basic computer knowledgePositive attitude & eagerness to learn Your RoleHandle inbound & outbound callsProvide information and resolve customer queriesMaintain accurate call records Why Join UsExcellent career start in fintechFriendly & supportive work environmentReal growth and learning opportunities Interested?Send your CV to [9211515824] or DM me directly.Also, please fill out this quick form to apply for the Voice Process Executive position: Apply Now