Voice Process Executive Job Vacancies in Koyambedu

JOB RESPONSIBILITES ;* MANAGE OUTBOARD CALLS IN A TIMELY MANNER. * FOLLOW COMMUNICATION '' SCRIPTS '' WHEN HANDLING DIFFERENT TOPICS .* IDENTIFY CUSTOMER NEEDS , CLARIFY INFORMATION RESEARCH EVERY ISSUE AND PROVIDE SOLUTION AND/OR ALTERNATIVES .* SEIZE OPPORTUNITIES TO UPSELL PRODUCTS WHEN THEY ARISE .* BUILD SUSTAINABLE RELATIONSHIPS AND ENGAGE CUSTOMERS BY TAKING THE EXTRA MILE .* KEEP RECORDS OF ALL CONVERSATIONS IN OUR CALL CENTER DATABASE IN A COMPREHENSIBLE WAY .* MEET PERSONAL /TEAM QUALITATIVE AND QUANTITATIVE TARGETS. REQUIREMENTS AND SKILLS * PREVIOUS EXPERIENCE IN A CUSTOMER SUPPORT ROLE . * TRACK RECORD OF OVER - ACHIEVING QUOTA .* STRONG PHONE AND VERBAL COMMUNICATION SKILLS ALONG WITH ACTIVE LISTENING .* CUSTOMER FOCUS AND ADAPTABILITY TO DIFFERENT PERSONALITY TYPES.* ABILITY TO MULTI-TASK ,SET PRIORITIES AND MANAGE TIME EFFECTIVELY .* HIGH SCHOOL DEGREE .

Company Name : BCC Infotech Position : Voice ProcessExperience : 0 - 3 Years JOB SUMMARYWe are seeking for hire a talented tele caller representative. As a tele caller representative, You will be representative for reaching out to potential customer for closing the deals and resolving the queries of the current customers.Responsibilities* Making call to potential customers* Explaining company service & products* Maintaining daily call records* Submitting daily progress reportsSkills & Requirements* Effective communication skill* Typing skill* Time management* PersuasivenessOutbound Calling :1. Make outbound calls to customers/prospects to sell products/services or generate leads.2. Introduce products/services and address customer queries.3. Persuade customers to purchase products/services.Interview Timing - 10.00AM - 1.00pmDIRECT WALK IN 23.01.25 T0 29.01.25* AGE 18 to 29* Salary for Fresher 12000 +3000 Incentive * Salary for Experience* 14000 + 3000 Incentive* Contact* Ranjini 8870650344

Responsibilities1. Answering and explaining the product and services offered by the company.2. explaing existing customers as well as prospective customers using scripts.3. Obtaining customer information and other relevant data.4. Asking questions to the customer and understanding their requirements.5. Resolving queries and issues related to the products and services.6. Maintaining the database of the customers on a regular basis.7. Suggesting solutions based on customers needs and requirements.

Company- Service Industrywanted- Tellecallersprocess- Voice( Inbound)qualification- Arts and Scienceexperience- 0 to 1 Yearsalary- 13000 to 15000 + Incentivesshift- Generallocation- Chennai

Roles & Responsibilities: Handling and resolving customer complaints/ queries over the phone Providing customers with relevant product and service information Cross-selling various banking products to customers over the phoneDesired Candidate Profile: Should be Graduate fresher or experienced (preferred) Should be able to work in Rotational shifts and night shifts. This is a 24X7 unit and hence should be able to work during holidays Should have good communication skills. Perks and Benefits: PF ESIC GratuityQualification & Experience:Graduate with 0 to 4 years of Calling experience.Age: 18 - 28Salary: 12,500 - 21,500/- Gross + incentivesWork Location: Adyar, Mount road, Nungambakkam, Vadapalani

We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- Customer Interaction: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - Problem Resolution: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- Data Entry: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- Follow-Up: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- Feedback Collection: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.

As a Voice Process Executive in Valasaravakkam, Chennai, you will be responsible for handling inbound and outbound calls to assist customers with inquiries and provide support. You will need to effectively communicate with customers to resolve issues and provide information about products or services.Key responsibilities include answering calls professionally, addressing customer inquiries and resolving complaints, following call scripts when necessary, and maintaining customer satisfaction by providing excellent service. You will also need to accurately document customer interactions and update records in the system.To excel in this role, you should have excellent communication skills, a customer-focused mindset, and the ability to multitask effectively. A graduate degree is required for this position, and previous experience in a customer service or call center role is preferred but not mandatory. Additionally, you should be able to work well in a fast-paced environment, be detail-oriented, and have strong problem-solving skills. Flexibility in working hours may be required for this full-time position.

What you'll do:Make outbound calls to customers/leadsExplain company products clearly Follow up with interested customersMaintain call recordsEligibility:12th & Any Degree Fresher & Experienced welcome Good communication in Tamil & Basic English Basic phone handling skillsTiming:9:30 AM - 6:30 PM (Monday to Saturday)Male & Female - Both eligible Age: 18 to 28Benefits:Fixed salary + Incentives Friendly work environment Growth opportunities

CUSTOMER SUPPORT EXECUTIVE TAMIL VOICE PROCESkey skills- outbound calls, inbound calls, responsibilities, computer knowledge, allrounder.

Sri Motors is a dream that was started after gaining 20+ years of extensive experience from the automobile industry (sales, marketing, after-sales services, financing, insurance, re-sales, etc.) from the key market players in the industry. We have learned from the best and applied that understanding to invest in some of the most acknowledged service industries.Job Description: -1. Calling customers daily to collect personal information, such as first name, last name, and other details (the customer database will be provided)2. Assisting customers to ease the payment of car loans3. Following up with the customers for any queries4. Maintaining a healthy customer relationship with oral communication

Contact individuals or businesses to recover overdue payments and resolve disputes. Negotiate repayment terms that align with organizational policies. Maintain records of collections and prepare reports for management.

Urgent Requirement For Market Wizards real mart Voice Process Executive/Team Leaders/Managers for Banking Voice process Interview date : 08.07.2023Shift timings: 9am to 6pm o'clock 10am to 7pmQualification: any DegreeFresher Salary: 10000 to 15000 For Experience salary will be fixed based on their experienceVoice Process-executive:Job Description:1. Explain about company products/services2. Track and maintain outcome of each enquiry/leads3. Generate and submit MIS report on weekly basis4. Target oriented person with good convincing skills5. freshers can also applyTeam Leader (20 No's)Job Description:1. Explain about company products/services2. Track and maintain outcome of each enquiry/leads3. Generate and submit MIS report on weekly basis4. Target oriented person with good convincing skills5. Team handling experience.6. Motivate the team for Achieving Targets.7.Insurance & Credits card sales experience preferableSalary 25K-45K.Exp: Min 1 to 2 Yrs.Branch Manager (4 No's)Job Description:1. Handling the Team Leaders.2. To Motivate Achieve the branch targets.3. Generate and submit MIS report on weekly basisSalary 30 - 60k Market Wizards Real Mart India Pvt ltdNo 626 JVL PalaceAnna Salai TeyampetChennai 600018Opp Voltas and Near Teyampet Metro Railway Station