Voice Process Executive Fresher Jobs in Koyambedu

Company Name : BCC Infotech Position : Voice ProcessExperience : 0 - 3 Years JOB SUMMARYWe are seeking for hire a talented tele caller representative. As a tele caller representative, You will be representative for reaching out to potential customer for closing the deals and resolving the queries of the current customers.Responsibilities* Making call to potential customers* Explaining company service & products* Maintaining daily call records* Submitting daily progress reportsSkills & Requirements* Effective communication skill* Typing skill* Time management* PersuasivenessOutbound Calling :1. Make outbound calls to customers/prospects to sell products/services or generate leads.2. Introduce products/services and address customer queries.3. Persuade customers to purchase products/services.Interview Timing - 10.00AM - 1.00pmDIRECT WALK IN 23.01.25 T0 29.01.25* AGE 18 to 29* Salary for Fresher 12000 +3000 Incentive * Salary for Experience* 14000 + 3000 Incentive* Contact* Ranjini 8870650344

JOB RESPONSIBILITES ;* MANAGE OUTBOARD CALLS IN A TIMELY MANNER. * FOLLOW COMMUNICATION '' SCRIPTS '' WHEN HANDLING DIFFERENT TOPICS .* IDENTIFY CUSTOMER NEEDS , CLARIFY INFORMATION RESEARCH EVERY ISSUE AND PROVIDE SOLUTION AND/OR ALTERNATIVES .* SEIZE OPPORTUNITIES TO UPSELL PRODUCTS WHEN THEY ARISE .* BUILD SUSTAINABLE RELATIONSHIPS AND ENGAGE CUSTOMERS BY TAKING THE EXTRA MILE .* KEEP RECORDS OF ALL CONVERSATIONS IN OUR CALL CENTER DATABASE IN A COMPREHENSIBLE WAY .* MEET PERSONAL /TEAM QUALITATIVE AND QUANTITATIVE TARGETS. REQUIREMENTS AND SKILLS * PREVIOUS EXPERIENCE IN A CUSTOMER SUPPORT ROLE . * TRACK RECORD OF OVER - ACHIEVING QUOTA .* STRONG PHONE AND VERBAL COMMUNICATION SKILLS ALONG WITH ACTIVE LISTENING .* CUSTOMER FOCUS AND ADAPTABILITY TO DIFFERENT PERSONALITY TYPES.* ABILITY TO MULTI-TASK ,SET PRIORITIES AND MANAGE TIME EFFECTIVELY .* HIGH SCHOOL DEGREE .

Responsibilities1. Answering and explaining the product and services offered by the company.2. explaing existing customers as well as prospective customers using scripts.3. Obtaining customer information and other relevant data.4. Asking questions to the customer and understanding their requirements.5. Resolving queries and issues related to the products and services.6. Maintaining the database of the customers on a regular basis.7. Suggesting solutions based on customers needs and requirements.