1499

Telecalling Executive Job Vacancies in Uttar Pradesh

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  • Fresher
  • Noida Sector 18
Good Communication Customer Handling
Job Description - Tele CallerPosition:* Tele CallerLocation:* Noida Sector 18Working Hours:* 10:00 AM - 7:00 PMDepartment:* Sales / Customer SupportJob SummaryWe are looking for a proactive and enthusiastic *Tele Caller* to join our team. The candidate will be responsible for connecting with retailers, promoting transactions on our platform, pitching our service packs, and providing day-to-day support to retailers. The ideal candidate should have good communication skills and a customer-focused approach.Key ResponsibilitiesConnect with retailers through calls on a daily basis.Follow up with retailers who are not actively doing transactions and encourage them to start/restart transactions.Explain and promote the company
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Noida Sector 2
Outbound Calling Domestic BPO Voice Process Convincing Power Cold Calling
### Job Description (JD) - Tele callerJob Title: Tele callerLocation:C-127,Sector 2 ,NoidaEmployment Type: Full-TimeSalary : Freshers-12000-15000Job SummaryWe are looking for an enthusiastic and customer-focused Telecaller to join our team. The Tele caller will be responsible for making outbound calls, handling inbound inquiries, generating leads, explaining products/services, and maintaining positive customer relationships.Key Responsibilities* Make outbound calls to prospective and existing customers.* Handle inbound customer inquiries professionally.* Explain company products and services to customers.* Generate and qualify leads through telephonic conversations.* Follow up with customers regarding inquiries, payments, or service updates.* Maintain accurate records of customer interactions in the CRM system.* Achieve daily, weekly, and monthly calling and sales targets.* Address customer concerns and escalate issues when required.* Build and maintain strong customer relationships.Required Qualifications* High School Diploma / Bachelor's Degree (preferred).* 0-2 years of experience in tele calling, customer service, tele sales, or a similar role.* Excellent communication and interpersonal skills.* Strong convincing and negotiation abilities.* Basic computer knowledge and familiarity with CRM software.* Ability to work in a target-driven environment.Skills Required* Effective verbal communication* Customer handling skills* Active listening* Sales and persuasion skills* Time management* Problem-solving ability* MS Office and CRM proficiencySalary & Benefits* Competitive salary with performance incentives.* Training and career growth opportunities.* Paid leave and employee benefits as per company policy.
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Tele Caller - Full Time

Navyabharat Evyan Motors Pvt Ltd

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Noida Sector 2
Microsoft Excel Outbound Calling Inbound Voice Process Cold Calling
We are seeking a dedicated Tele Caller to join our team in Sector 2. This role is ideal for individuals who have excellent communication skills and a passion for customer service, whether you are just starting your career or have a bit of experience.**Key Responsibilities:**- **Make Outbound Calls:** You will be responsible for reaching out to potential customers, introducing our services, and gathering information to help meet their needs.- **Manage Customer Queries:** Address any questions or concerns from customers effectively, ensuring they feel heard and valued.- **Maintain Accurate Records:** Keep detailed records of calls made, customer interactions, and follow-up actions in our database to track progress and results.- **Follow Up Leads:** Revisit previous leads to nurture relationships and inform them about new services or offers that may interest them.- **Achieve Targets:** Work towards meeting individual and team performance targets for calls and sales, contributing to the overall success of the team.**Required Skills and Expectations:**Candidates should possess strong verbal communication skills to convey information clearly and effectively. Good listening skills are crucial to understanding customer needs and providing relevant solutions. As a Tele Caller, you should be proficient in basic computer operations, including data entry and using CRM software. A positive attitude, patience, and the ability to handle rejection are essential for success in this role. Previous experience in a similar position is a plus, but not mandatory, as we are open to training candidates with a diploma who show a willingness to learn and grow.
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  • 0 - 1 yrs
  • Female
  • Lucknow
Telecommunication Convincing Power Tele Marketing
We are seeking a dedicated and motivated Telecaller Staff to join our team in Dubagga, Lucknow. This entry-level position is ideal for candidates looking to start their career in telecommunications and customer service.Key Responsibilities:1. **Making Calls**: You will be responsible for making outbound calls to potential and existing customers to provide information about our products and services.2. **Customer Engagement**: Engage with customers by building rapport and understanding their needs, ensuring a positive experience with every interaction.3. **Data Entry**: Maintain accurate records of customer interactions and update the database with relevant information obtained during calls.4. **Feedback Collection**: Gather feedback from customers regarding their experiences and suggest improvements as needed.5. **Achieving Targets**: Work towards achieving individual and team targets set by management to contribute to the overall success of the organization.Required Skills and Expectations:Applicants should possess strong communication skills and a pleasant telephone demeanor. The ability to listen actively and respond appropriately to customer queries is essential. As this role is full-time and requires working from the office, punctuality and a professional attitude are important. Candidates should be comfortable working in a target-driven environment and have a basic understanding of computer operations, as data entry forms a significant part of the job.
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Hiring Fresher / Telesales Executive / 12th Pass

FinBud Financial Services Limited

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Noida Sector 63
Interpersonal Skills Convincing Power Cold Calling Tele Sales Communication Skills
Job ResponsibilitiesGenerate leads and connect with customers over calls.Explain Personal Loan and Overdraft products to customers.Understand customer requirements and suggest suitable financial solutions.Follow up with interested customers and maintain relationships.Achieve daily and monthly sales targets.Maintain customer records and update CRM/data regularly.RequirementsMinimum qualification: 12th Pass / Undergraduate / Graduate.Freshers and experienced candidates can apply.Good communication skills in Hindi and basic English.Strong convincing and negotiation skills.Positive attitude and willingness to work in sales.
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  • 0 - 6 yrs
  • 3.5 Lac/Yr
  • Noida Sector 59
Insurance Sales B2B Sales Sales Ability Cold Calling Convincing Power Negotiation Skills
Hiring: Accounting Executive Company Name :- 3i Business solutions pvt Ltd Location: Noida Sector 59, Block A-19 Position: Accounting Executive Salary:
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  • 0 - 6 yrs
  • Noida Sector 135
Corporate Sales Direct Sales Insurance Sales Field Sales Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales Sales Ability Sales Business Development Sales Communication Skills Lead Generation
We are looking for a motivated Sales Executive to join our team in Noida Sector 135. The ideal candidate will have enthusiasm for sales and a desire to succeed, whether you are a fresh graduate or have some experience in sales.Key Responsibilities:1. **Lead Generation**: Identify and reach out to potential clients, generating new leads through various channels to expand our customer base.2. **Client Engagement**: Build and maintain strong relationships with existing and prospective clients, understanding their needs and providing tailored solutions.3. **Sales Presentations**: Prepare and deliver informative sales presentations to clients, showcasing our products and services effectively to drive sales.4. **Sales Reporting**: Track and report on sales activities and performance metrics, providing updates to the management team to inform strategy and decision-making.5. **Team Collaboration**: Work closely with other team members to achieve common sales goals, sharing insights and supporting each other in delivering exceptional customer service.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written. A proactive attitude and strong organizational skills are essential for managing multiple client inquiries. The ability to work in a team and a self-driven approach to achieving goals will help you thrive in this role. A graduate degree is necessary, and any experience in sales is a plus, but we welcome applications from all qualified candidates.
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  • 2 - 3 yrs
  • 3.8 Lac/Yr
  • Noida Sector 63
Inside Sales Cold Calling Sales Business Development Communication Skills
We are looking for a motivated and energetic Sales Executive to join our team in Noida Sector 63. The ideal candidate should have 2-3 years of sales experience and a graduate degree.Key responsibilities include:- **Generating Leads:** Identify potential customers through various channels and engage them to understand their needs.- **Conducting Sales Presentations:** Present our products and services effectively to clients, showcasing their benefits and addressing any questions.- **Building Relationships:** Establish and maintain strong relationships with clients to encourage repeat business and referrals.- **Meeting Sales Targets:** Work towards achieving individual and team sales targets, ensuring consistent performance in a competitive market.- **Reporting:** Keep accurate records of sales activities, progress, and customer interactions to help improve strategies.Required skills and expectations include:The ideal candidate should possess excellent communication and interpersonal skills to effectively engage with clients. A knack for persuasion and negotiation is essential for successful sales. Candidates must demonstrate strong organizational skills to manage leads and follow-ups efficiently. A good understanding of sales techniques and customer relationship management is expected. It is important to be comfortable working in an office environment and collaborating with team members while maintaining a positive attitude. Lastly, a commitment to continuous learning and adapting to market changes will be beneficial for success in this role.
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  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Noida Sector 5
Outbound Calling Lead Generation
Job Responsibilities:Generate leads for Personal Loan, Contact potential customers and explain loan offerings.Verify basic customer eligibility and requirements.Share qualified and interested leads with the Team Leader (TL).Maintain daily lead generation and follow-up records.Achieve assigned lead generation targets.
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Face-to-Face For Telecaller Jobs (Freshers)

Rana Financial Solutions Corporation

  • Fresher
  • 3.0 Lac/Yr
  • Female
  • Lucknow
Microsoft Excel Phone Banking Outbound Calling Motivating Skill Inbound Convincing Power Negotiation Skills Cold Calling Marketing Communication Domestic BPO Voice Process Presentation Skills International BPO BPO Non Voice
We are looking for a dedicated Tele Caller to join our team in Lucknow. The ideal candidate will be a female who has completed her 12th grade and is eager to learn. This role is perfect for freshers who want to start their career in telemarketing and customer service.**Key Responsibilities:**- **Making Outbound Calls:** You will reach out to potential customers to present our products or services, helping to create interest and generate sales leads.- **Engaging with Customers:** It is essential to communicate effectively with customers, understanding their needs and providing them with suitable solutions.- **Maintaining Records:** You will keep accurate records of conversations and interactions in our system, ensuring all customer information is up to date.- **Handling Inquiries:** Address any questions or concerns from customers professionally, providing them with clear and helpful responses.- **Meeting Targets:** You will have specific targets to achieve in terms of calls made and leads generated, requiring consistency and motivation.**Required Skills and Expectations:**- Strong communication skills are vital, as you will be speaking with customers regularly and need to convey information clearly.- Basic computer knowledge is necessary to manage records and navigate our calling software.- A positive attitude and eagerness to learn are crucial, as this role involves gaining experience in sales and customer interaction.- You should have good listening skills and the ability to understand customer needs quickly. - Being a team player and showing reliability in your work is essential for success in this position.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Noida Sector 12
Outbound Calling Voice Process
Job DescriptionWe are looking for a dynamic and confident Tele calling Executive to join our team. The candidate will be responsible for contacting prospective customers, explaining company products/services, generating leads, and maintaining customer relationships.Key ResponsibilitiesMake outbound calls to prospective customers.Explain products and services clearly to customers.Generate and qualify leads.Follow up with interested customers.Maintain accurate call records and customer information.Achieve daily and monthly calling targets.Handle customer queries professionally.Coordinate with the sales team for lead conversion.RequirementsMinimum 12th Pass / Graduate preferred.Good communication skills in Hindi and basic English.Basic computer knowledge (MS Office, Internet, CRM).Positive attitude and convincing skills.Freshers and experienced candidates can apply.Preferred SkillsTelecalling experience in Education, Finance, Insurance, Loan, or Sales industry.Strong interpersonal and negotiation skills.Ability to work in a target-oriented environment.Job DetailsPosition: Telecalling ExecutiveExperience: Fresher / ExperiencedSalary:
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Noida Sector 62
Sales Tele Caller Telecalling Voice Process Domestic BPO Telesales Executive Insurance Sales Life Insurance
We are seeking a motivated and dynamic Telesales Executive to join our team in Noida Sector 62. This is an exciting opportunity for fresh graduates or those with minimal experience to start their career in sales and communications.As a Telesales Executive, you will be responsible for reaching out to potential customers over the phone to inform them about our products and services. You will engage with them, understand their needs, and persuade them to make a purchase or schedule a follow-up meeting.Key Responsibilities:- **Customer Outreach**: Make outbound calls to prospective customers to introduce our offerings and generate interest. You will need to be friendly and persuasive to create a positive first impression.- **Sales Pitch**: Deliver effective sales presentations tailored to various customer demographics. Crafting your approach based on the customer
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida Sector 62
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated and friendly Customer Care Executive to join our team in Noida Sector 62. This entry-level position is ideal for recent graduates looking to kickstart their career while providing excellent service to our customers.Key Responsibilities:- **Customer Support**: Provide prompt and effective assistance to customers via phone, email, or chat. You will address inquiries, resolve issues, and ensure customer satisfaction.- **Product Knowledge**: Become well-versed in our products and services. This will help you to confidently answer questions and provide accurate information to customers.- **Documentation**: Maintain clear and organized records of customer interactions. This includes noting issues, feedback, and solutions provided to improve future customer experiences.- **Team Collaboration**: Work closely with team members and other departments to ensure that customer issues are resolved efficiently. You will be a vital part of a team dedicated to enhancing customer experiences.Required Skills and Expectations:Candidates should have excellent verbal and written communication skills. A friendly and approachable demeanor is necessary to create a positive customer experience. Candidates should demonstrate strong problem-solving skills and the ability to stay calm under pressure. Basic computer skills and familiarity with customer service software are essential. A proactive attitude and a willingness to learn are highly valued, as this role provides an opportunity for growth in the customer service field.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Female
  • Lucknow
Customer Support Calling
We are looking for a dedicated Calling Executive to join our team. This is a full-time position based in Lucknow, with the opportunity to work from home. The ideal candidate is a female with minimal to no experience, preferably a 12th-grade pass.**Key Responsibilities:**- **Making Outbound Calls:** You will be responsible for reaching out to potential clients or customers to promote our services or gather information. Effective communication is essential in this role.- **Handling Customer Queries:** You will address and respond to customer inquiries and provide accurate information. This enhances customer satisfaction and helps build lasting relationships.- **Maintaining Call Logs:** You must keep detailed records of each call. Accurate logging is vital for tracking communication and following up effectively.- **Meeting Daily Call Targets:** You are expected to achieve specific call targets set by the management. This requires consistency and dedication to meet daily goals.- **Providing Feedback:** Sharing insights or suggestions based on customer interactions is important. Your feedback can help improve processes and service quality.**Required Skills and Expectations:**- **Excellent Communication Skills:** A strong command of spoken language is necessary to convey information clearly and professionally.- **Basic Computer Knowledge:** Familiarity with using computers and software for logging calls and managing data is essential.- **Self-Motivated:** You should be able to work independently, manage your time efficiently, and stay focused while working from home.- **Positive Attitude:** A friendly and positive demeanor is important for building rapport with customers and ensuring a pleasant calling experience. This role is a great opportunity for those looking to start their career in customer service.
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  • Fresher
  • 2.0 Lac/Yr
  • Civil Lines Kanpur
Telecommunication Outbound Calling BPO Sales Basic Computers Tele Marketing Telesales Cold Calling Negotiation Skills
We are seeking a motivated Telecalling Executive to join our team in Civil Lines. This position is ideal for freshers who have completed their 12th grade and are looking to start their career in a dynamic environment.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to promote products or services, ensuring clear communication and strong interpersonal skills.- **Maintain Customer Records:** Update and manage customer information in the database accurately to ensure efficient follow-ups and service delivery.- **Handle Inquiries:** Respond to customer queries promptly and professionally, providing necessary information to address their needs.- **Promote Offers:** Inform customers about current promotions and offers, encouraging them to take advantage of special deals.- **Gather Feedback:** Collect customer feedback on products and services to help improve business strategies and customer satisfaction.**Required Skills and Expectations:**- **Strong Communication Skills:** You should have excellent verbal communication skills, allowing you to convey information effectively and engage with customers.- **Listening Skills:** The ability to listen actively and understand customer needs is essential for building rapport and trust.- **Basic Computer Skills:** Familiarity with using computers and handling software for data entry is important for maintaining accurate records.- **Positive Attitude:** A friendly and positive demeanor will help in creating a pleasant experience for customers during their interactions.- **Willingness to Learn:** As a fresher, you should be eager to learn and develop your skills in sales and customer service.
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  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Lucknow
Direct Sales Sales Consulting Direct Marketing Retail Sales Marketing Communication Field Sales Cold Calling
Walking Interview At SBI CARDS (Innovsource Services Private Limited)4th floor suraj deep complex jopling roadnear danik jagran chauraha Lucknow.Timing : 11 am to 2 pmDate : 11Jun to 20Jun*In formal dress compulsory* Contact at ofc : Hartima Hr*Ref. By : Ashutosh SonkarTeam leader*9452450526
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  • 0 - 5 yrs
  • 6.0 Lac/Yr
  • Noida Extension Noida
Direct Marketing Corporate Sales Lead Generation Marketing Communication Field Sales Cold Calling Presentation Skills Convincing Power
We are looking for a motivated Sales Marketing Executive to join our dynamic team in Noida Extension. This is a full-time position suitable for individuals with varying levels of experience, from freshers to those with up to five years in sales or marketing.**Key Responsibilities:**- **Lead Generation:** Actively identify and reach potential customers through various channels such as cold calling, social media, and networking to generate leads for services and products.- **Market Research:** Conduct research to understand market trends and customer needs, helping to inform marketing strategies and product offerings.- **Sales Presentations:** Prepare and deliver compelling sales presentations to clients, showcasing products and services to persuade and close sales effectively.- **Customer Relationship Management:** Maintain and build strong relationships with existing and potential clients by providing excellent customer service and addressing their needs.- **Collaboration with Team:** Work closely with the marketing and sales teams to align strategies, share insights, and achieve collective goals.**Required Skills and Expectations:**The ideal candidate should possess strong communication and interpersonal skills to interact effectively with clients. A basic understanding of sales and marketing principles is preferred. Candidates should be self-motivated, goal-oriented, and able to work independently as well as in a team. Familiarity with Microsoft Office tools and CRM software will be an added advantage. Strong organizational skills and the ability to handle multiple tasks in a fast-paced environment are essential for success in this role.
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Noida Sector 16
Marketing Communication Outbound Calling Marketing KPO Lead Generation Voice Process Domestic BPO Inside Sales Negotiation Skills Cold Calling Convincing Power
Urgent Hiring - Sales Executive (Health Insurance)Company Name: Policy SuggestLocation: Noida, Sector 16 Process: Health Insurance Sales
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Kanpur
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are looking for a BPO Executive in Kanpur, India, who will be responsible for providing excellent customer service and support. This role is suitable for freshers and candidates with up to 2 years of experience. Key Responsibilities:1. Customer Interaction: Communicate with customers over the phone, email, or chat to understand their needs and resolve their issues effectively and politely.2. Problem Resolution: Investigate customer complaints and provide appropriate solutions promptly, ensuring customer satisfaction and retention.3. Record Keeping: Maintain accurate records of customer interactions and transactions, updating information in the database as needed.4. Team Collaboration: Work closely with other team members and departments to share information and improve service delivery.5. Performance Improvement: Meet or exceed performance metrics, such as call handling time, customer satisfaction scores, and resolution rates, while consistently seeking ways to improve personal and team performance.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, due to the customer-facing nature of the role. A good understanding of basic computer applications is essential for handling records and customer data. The ideal candidate should be a quick learner, showing the ability to adapt to new situations and challenges. A positive attitude and willingness to work in a team environment are crucial for success in this position. Basic knowledge of customer service principles is an advantage.
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  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Female
  • Meerut
Good Communication Telecaller Outbound Calling Customer Calling Tele Calling Calling Executive Telesales BPO Walk in
Telecaller Executive only female candidate required -Freshers can apply.Minimum qualification 12th is required for this job.Candidate should be able to handle customer calls and queries.Should be comfortable in working on MS excel.Good Communication skills required.Responsibilities and DutiesCustomer handling/co-ordination.Calling to customers/candidates.Follow up with the customers/candidates.Co-ordination with officers/Manager and follow up on call.Prepare reports in excel whenever required and sharing the same to upper Management.
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Telecaller Executive Fresher (Female)

Stafflease Solution Services

Good Communication Telecaller Outbound Calling Customer Calling Tele Calling Calling Executive Telesales BPO Walk in
Telecaller Executive only female candidate required -Freshers can apply.Minimum qualification 12th is required for this job.Candidate should be able to handle customer calls and queries.Should be comfortable in working on MS excel.Good Communication skills required.Responsibilities and DutiesCustomer handling/co-ordination.Calling to customers/candidates.Follow up with the customers/candidates.Co-ordination with officers/Manager and follow up on call.Prepare reports in excel whenever required and sharing the same to upper Management.
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Telecaller Executive (Female)

Stafflease Solution Services

Good Communication Telecaller Outbound Calling Customer Calling Tele Calling Calling Executive Telesales BPO Walk in
Telecaller Executive only female candidate required -Freshers can apply.Minimum qualification 12th is required for this job.Candidate should be able to handle customer calls and queries.Should be comfortable in working on MS excel.Good Communication skills required.Responsibilities and DutiesCustomer handling/co-ordination.Calling to customers/candidates.Follow up with the customers/candidates.Co-ordination with officers/Manager and follow up on call.Prepare reports in excel whenever required and sharing the same to upper Management.
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Tele Caller (0-2 Years) (Female)

Navyabharat Evyan Motors Pvt Ltd

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Noida Sector 2
Microsoft Excel Outbound Calling Inbound Voice Process Cold Calling
Develop and design engaging graphics for social media, websites, and marketing materials- Edit and produce high-quality videos using Adobe Premiere Pro- Create visually appealing layouts and templates in Canva for various digital platforms- Collaborate with the marketing team to deliver creative assets that meet project goals- Maintain brand consistency across all visuals and assets
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Jankipuram Lucknow
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are seeking a BPO Executive to join our team in Jankipuram, Lucknow. This is a full-time position suitable for individuals with 0 to 2 years of experience. Candidates should have completed at least their 12th grade. The role involves handling customer interactions and providing support efficiently.Key Responsibilities:- **Customer Support:** Engage with customers via phone or chat to address inquiries, resolve issues, and provide product or service information. Strong communication skills are essential for effective interaction.- **Data Entry:** Accurately input and manage customer information in the system. Attention to detail is crucial to maintain data integrity and update records promptly.- **Feedback Handling:** Collect customer feedback and suggestions to help improve services and overall customer satisfaction. You should be open to receiving feedback and willing to adapt based on customer needs.- **Team Collaboration:** Work closely with other team members to achieve departmental goals. Collaboration and a team-oriented mindset are vital for a seamless workflow.Required Skills and Expectations:Candidates must demonstrate excellent verbal and written communication skills in English and Hindi. A basic understanding of computers and software applications is necessary. As a BPO Executive, you should be adaptable, patient, and able to work in a fast-paced environment. A positive attitude and a desire to learn are important for success in this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are seeking a Customer Care Executive to join our team in Kanpur. This is an excellent opportunity for individuals with 0 to 2 years of experience, preferably those who have completed their 12th grade. The role is full-time and allows you to work from home.As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their inquiries and providing solutions efficiently. Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle customer queries through various channels, including phone calls, emails, and chat, ensuring that all interactions are positive and helpful.2. **Problem Solving**: Address and resolve customer issues and complaints effectively, demonstrating patience and understanding to ensure customer satisfaction.3. **Order Management**: Assist customers with order placement, tracking, and resolution of order-related issues, ensuring a smooth purchasing experience.4. **Feedback Collection**: Gather customer feedback and report insights to the management team to help improve our services and products.Required Skills and Expectations:Candidates should have excellent communication skills in both spoken and written English and Hindi. Being empathetic and customer-oriented is a must. You should be comfortable using computers and familiar with basic software applications. Punctuality and a commitment to delivering quality service are important, as you will be working from home and must manage your time effectively.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a motivated and friendly Customer Care Executive to join our team in Lucknow. This full-time, work-from-home position is ideal for individuals with 0 to 2 years of experience and who have completed their 12th grade.The key responsibilities of the role include responding to customer inquiries via phone and chat. You will listen to customer concerns and provide solutions, ensuring a positive experience. You will also assist with order processing and track deliveries, ensuring timely updates for customers. Additionally, you will maintain accurate records of customer interactions and transactions to help improve service.To succeed in this role, you need strong communication skills and the ability to interact politely with customers. Being patient and empathetic is essential, as you will deal with a variety of customer emotions and needs. Good problem-solving skills are important, allowing you to address issues efficiently. Basic computer skills are required to navigate systems and manage records effectively. Ideal candidates should be proactive, have a great attitude, and be eager to learn. A willingness to work flexible hours may also be necessary to meet customer demands. If you have a passion for providing excellent customer service and enjoy working in a supportive remote environment, we encourage you to apply.
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Female - Walk-In Interview For Tele Caller - Lucknow

Rana Financial Solutions Corporation

  • 1 yrs
  • 2.5 Lac/Yr
  • Lucknow
Professional Communication Microsoft Excel Outbound Calling Negotiation Skills Convincing Power
We are looking for a dedicated Tele Caller to join our team in Lucknow. The ideal candidate should be a female with at least one year of experience. This role involves making calls to customers and providing them with information about our services.Key Responsibilities:- **Customer Outreach**: Make calls to potential and existing customers to discuss our services and generate leads, ensuring a friendly and informative approach.- **Data Management**: Maintain accurate records of calls, customer interactions, and feedback in our database to help track progress and improve strategies.- **Follow-Up Calls**: Reach out to customers who have shown interest in our services, answer their questions, and address any concerns to help close sales.- **Promoting Services**: Clearly communicate the benefits of our services during calls, aiming to increase customer interest and engagement.- **Feedback Collection**: Gather customer feedback and insights during calls to help improve our services and address customer needs effectively.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to build rapport with customers over the phone. A positive attitude, patience, and the ability to handle customer objections are essential. Additionally, candidates should be comfortable using computers for data entry and management. Being organized and detail-oriented will help in tracking various customer interactions efficiently.
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