416

Telecalling Executive Job Vacancies in Madhya Pradesh

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  • 1 - 4 yrs
  • 4.0 Lac/Yr
  • Vijay Nagar Indore
Outbound Calling Inbound Calls
Job Description
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  • 1 - 4 yrs
  • 4.0 Lac/Yr
  • Khatiwala Tank Indore
Stock Market Share Broker Share Trading Equity Broking Commodity Trading Trader Demat Demat Account Executive Microsoft Excel
Aura Capital Securities Broking Private Limited is hiring enthusiastic and talented candidates for multiple roles in the Stock Market & Financial Services sector. Both Freshers and Experienced candidates are welcome to apply.Sales Roles (BA / RM / BDE / TL)* Generate and handle client leads* Promote stock market and financial products/services* Build and maintain client relationships* Achieve sales targets* Coordinate with team and management
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  • Fresher
  • 6.0 Lac/Yr
  • Indore
Data Entry Computer Operator Back Office Executive Typist MS Excel MS Word Data Processing Basic Computer Knowledge Internet Browsing Copy Typing Email Handling Record Keeping Office Administration English Typing Computer Skills. Back Office English Communication Microsoft Excel Tally Back Office Processing Word Payment Followup Internet Tally ERP Customer Calling Online Data Entry Selling Skills Basic Computer Skills Good Communication
We are looking for a Back Office Computer Operator to help with various administrative tasks. This is a part-time work-from-home position perfect for freshers who have completed at least the 10th grade.**Key Responsibilities:**- **Data Entry:** Accurately input data into the companys computer systems to ensure all information is up-to-date and correct.- **Documentation Maintenance:** Organize and manage digital files and documents, ensuring easy access and retrieval as needed.- **Report Generation:** Create and compile reports based on the information gathered, helping to support decision-making processes.- **Communication:** Respond to emails and other communications promptly, assisting in the smooth operation of back office functions.- **Software Usage:** Learn and use various software programs that are essential for daily operations and tasks.**Required Skills and Expectations:**- Basic computer skills: Familiarity with MS Office applications like Word and Excel is essential for handling documents and data.- Attention to detail: The ability to spot errors and ensure accuracy in data entry and documentation is important.- Time management: Must be able to manage time effectively to meet deadlines and keep work organized.- Communication skills: Good verbal and written communication skills are necessary for responding to colleagues and clients appropriately.- Self-motivation: As this is a work-from-home role, you should be able to work independently and stay focused on tasks.
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  • 1 - 1 yrs
  • Govindpura Bhopal
Telecommunication Outbound Calling Voice Process Convincing Power Tele Marketing Customer Focus Basic Computers Cold Calling
**Key Responsibilities:*** Build and maintain relationships with builders, contractors, and project clients.* Communicate with clients regarding cement requirements, quotations, and order status.* Coordinate with company officers for customer code opening and approval processes.* Prepare and send emails related to orders, quotations, and customer requirements.* Share daily dispatch reports with clients and management.* Follow up on pending orders, dispatches, and payments.* Coordinate with the logistics team to ensure timely delivery of cement.* Maintain customer records and update sales data regularly.* Handle customer inquiries and provide timely resolutions.* Generate leads and develop new business opportunities in the non-trade segment.* Prepare daily and monthly sales reports.* Ensure smooth communication between clients, officers, and dispatch teams.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Female
  • Indore
Sales and Calling Experiance Follow Up With Clients Sales Executive
As a Real Estate Sales Executive, you will play a crucial role in connecting clients with their ideal properties. Your passion for real estate and strong communication skills will help you thrive in this position.**Key Responsibilities:**- **Client Interaction:** Engage with potential clients to understand their property needs and preferences, ensuring you build strong relationships for future sales.- **Property Listings:** Maintain an updated list of available properties, including photos and details, to present to clients and provide them with accurate information.- **Market Research:** Stay informed about local real estate trends and pricing to provide clients with insights and help them make informed decisions.- **Property Showings:** Organize and conduct property viewings, highlighting key features and answering any queries clients may have to encourage potential buyers.- **Negotiation:** Facilitate discussions between buyers and sellers, helping to negotiate deals that are satisfactory for both parties.- **Documentation:** Assist clients in preparing necessary paperwork for property transactions, ensuring a smooth process from start to finish.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to effectively convey information and build rapport with clients.- **Sales Acumen:** A basic understanding of sales techniques and a desire to meet targets will help you succeed in closing deals.- **Organization:** Ability to manage multiple clients and properties simultaneously, keeping detailed records and follow-ups as needed.- **Team Player:** Collaborate with colleagues and work together towards common sales goals while supporting each other in daily tasks.- **Motivation:** A proactive attitude and eagerness to learn will enhance your performance and promote growth within the company.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management
We are looking for a dedicated Customer Handling Executive to join our team in Indore. This role is perfect for individuals who enjoy interacting with customers and want to gain experience in a fast-paced environment.The Customer Handling Executive will be responsible for assisting customers and ensuring they have a positive experience. Key responsibilities include:1. **Responding to Customer Inquiries**: Handle incoming calls, emails, and messages from customers, providing accurate information and resolving their issues promptly.2. **Providing Product Information**: Clearly explain product features, benefits, and prices to customers, helping them make informed decisions.3. **Handling Complaints**: Address customer complaints with empathy and professionalism, working towards satisfactory resolutions to enhance customer satisfaction.4. **Maintaining Records**: Keep accurate records of customer interactions and feedback, ensuring the information is readily available for future reference.5. **Coordinating with Teams**: Collaborate with other departments to ensure customer needs are met efficiently, contributing to overall service improvement.Candidates should have strong communication skills and a friendly attitude, with the ability to work well in a team. A background in customer service or a related field is a plus, but fresh graduates are encouraged to apply. Basic computer skills and proficiency in English and Hindi are essential. The ideal candidate should be an active listener, eager to learn, and able to handle challenging situations with grace.
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B.A Freshers For Telecaller

Inciter HR Services

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Chhindwara
Microsoft Excel Marketing Communication Motivating Skill Phone Banking
We are looking for a motivated and enthusiastic Tele Caller to join our team in Chhindwara. Ideal candidates will have a graduate degree and be eager to kick-start their career in a customer-focused role.Key Responsibilities:1. **Making Outbound Calls:** You will be responsible for contacting potential customers through phone calls to promote our services and gather information.2. **Customer Interaction:** Engage with customers in a friendly and professional manner, answering their questions and addressing any concerns they may have.3. **Data Entry:** Accurately record call information and customer feedback in our database to help improve our services.4. **Follow-up Calls:** Reach out to existing leads for follow-ups and build relationships that may lead to future sales.5. **Meeting Targets:** Work actively toward achieving daily and weekly calling targets set by the team leader.Required Skills and Expectations:Candidates should possess strong communication skills with a clear and pleasant speaking voice. Basic computer knowledge and the ability to navigate databases are essential. A positive attitude and willingness to learn are highly valued. You should be able to handle rejection gracefully and stay motivated during challenging calls. A flexible approach to work and a commitment to customer service excellence will contribute to your success in this role.
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  • 0 - 1 yrs
  • Bhopal
Good Communication Skills Microsoft Excel Outbound Calling
Job Title: Part-Time Calling & Marketing RepresentativeJob TypePart-TimeRemote (Work From Home)Work ScheduleMonday to Saturday4-6 hours per day (Flexible within assigned business hours)Job SummaryWe are looking for a motivated and enthusiastic Part-Time Remote Calling & Marketing Representative to join our team. The primary responsibility is to make outbound calls to prospective clients, promote our services, generate leads, schedule appointments, and maintain positive customer relationships. This role is ideal for individuals with excellent communication skills and a passion for sales and customer engagement.Key ResponsibilitiesMake outbound calls to potential customers using provided lead lists.Introduce and promote the company's products and services.Generate qualified leads and schedule appointments.Follow up with prospective clients via phone, email, or text.Answer customer questions and provide accurate information.Maintain detailed records of calls and customer interactions in the CRM.Achieve daily and weekly calling and lead generation targets.Build and maintain professional relationships with potential clients.Submit daily reports on calls, leads, and appointments.QualificationsPrevious experience in telecalling, telesales, customer service, or marketing is preferred.Excellent spoken English and strong communication skills.Confident and persuasive phone etiquette.Basic computer knowledge and familiarity with Microsoft Office or Google Workspace.Ability to work independently from home.Reliable internet connection, laptop/computer, and a quality headset are required.SkillsStrong communication and interpersonal skills.Sales and negotiation abilities.Customer-focused attitude.Time management and organizational skills.Self-motivated and target-oriented.Performance MetricsOutbound calls completed.Qualified leads generated.Appointments scheduled.Sales conversions (if applicable).CRM updates and reporting accuracy.Attendance and productivity.CompensationCompetitive hourly/monthly pay.Performance-based incentives and bonuses.Remote work flexibility.Training and career growth opportunities.
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  • 1 - 5 yrs
  • 1.5 Lac/Yr
  • Bhopal
Good Communication Skills Outbound Calling
We are seeking a motivated and enthusiastic female Tele Caller to join our team in Bhopal. The ideal candidate should have 1 to 5 years of experience and a minimum education of a 12th pass. This full-time role involves direct communication with potential customers to assist with inquiries and drive sales.Key responsibilities include making outbound calls to prospective clients. You will introduce our products or services, explain their benefits, and answer any questions potential customers may have. It is crucial to ensure accurate and detailed records of customer interactions for follow-up purposes. Additionally, you will be responsible for gathering customer feedback and identifying needs to enhance service delivery.We also expect you to follow up on leads generated from marketing campaigns and convert them into sales opportunities. Your ability to maintain a positive attitude while handling customer objections and rejections is essential.Candidates should possess excellent communication skills, both spoken and written. Being articulate and persuasive will be key in effectively engaging with customers. You should be organized, detail-oriented, and able to manage your time well to meet targets. Proficiency in basic computer skills, such as using CRM software for tracking calls, is also required. A willingness to learn and adapt in a fast-paced environment is essential for success in this role.
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  • 0 - 3 yrs
  • 1.3 Lac/Yr
  • Indore
MS-excel Outbound Calling Computer Skills Convincing Power
Key Responsibilities:Make outbound calls to prospective customers.Explain company services and answer queries.Generate and follow up on leads.Maintain accurate call records in the CRM.Achieve daily calling and lead generation targets.Requirements:Good communication and interpersonal skills.Basic computer knowledge.Ability to work with targets.Prior telecalling experience is preferred but not mandatory.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Female
  • Bhopal
Online Sales Outbound Calling Phone Banking
We are looking for a dedicated Tele Caller to join our team in Bhopal. This role is suitable for candidates with experience ranging from zero to three years, and applicants should have completed at least their 12th grade. We encourage female candidates to apply for this full-time position, which requires working from our office.**Key Responsibilities:**- **Make Outbound Calls:** Initiate calls to potential clients to introduce our products or services and gather information about their needs.- **Maintain Call Records:** Document details of each conversation accurately to track interactions and ensure follow-up where necessary.- **Handle Customer Queries:** Respond to customer inquiries effectively and provide relevant information to help resolve issues or provide additional assistance.- **Promote Products/Services:** Actively promote and explain the benefits of our offerings to potential customers to generate interest and encourage sales.- **Schedule Appointments:** Coordinate with leads to set up meetings with sales representatives, ensuring a smooth transition from lead generation to sales.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to engage effectively with clients. A polite and professional demeanor is essential for creating a positive first impression. Basic computer skills are important for managing data and call logs. Being organized and having the ability to manage time efficiently will help in achieving targets. A pleasant phone manner and persistence are key attributes to succeed in this role. Candidates should be motivated, eager to learn, and able to work as part of a team.
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Looking For Academic Counsellor

PAB Learn Lead and Grow

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Indore
Proficiency in English Sales Inside Sales Lead Generation CRM Negotiation Negotiation Skills Communication Skills Good Communication Skills Telecalling
We are seeking a dedicated Academic Counsellor to join our team in Indore. The ideal candidate will assist students in their academic journeys and provide support in their educational choices. **Key Responsibilities:**- **Counsel Students:** Engage with students to understand their academic preferences, strengths, and weaknesses, guiding them toward suitable educational paths. - **Provide Information:** Share details about various courses, programs, and admission processes to help students make informed decisions regarding their education. - **Support Admissions:** Assist students with the application process, ensuring they fulfill requirements and submit their applications on time. - **Conduct Workshops:** Organize and lead workshops on study techniques, exam preparation, and career development to empower students. - **Track Progress:** Monitor the academic development of students and offer additional support or resources as needed to help them achieve their goals. - **Build Relationships:** Establish strong relationships with students, parents, and educational institutions to foster a supportive educational environment.**Required Skills and Expectations:**Candidates should have strong communication skills for effective interaction with students and parents. A background in education or counseling is preferred but not mandatory for entry-level applicants. Patience and empathy are essential to provide the best support to students. An understanding of various academic programs and their requirements will enhance your ability to advise effectively. Candidates should be team players, able to collaborate with colleagues to create a positive learning environment. Proficiency in computer applications and the ability to navigate educational resources will also be important.
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Sales Executive (Fresher)

Mandot Securities Pvt Ltd.

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Indore
Cold Calling Convincing Power Sales Business Development Sales Ability Communication Skills
We're Hiring Sales ExecutiveJoin the growing team at Mandot Securities Pvt. Ltd. and build your career in the financial services industry. We are looking for energetic, target-driven, and customer-focused Sales Executives who are passionate about sales and client relationship management.EligibilityGraduate (Mandatory)Freshers & candidates with up to 2 years of sales experience can apply.Experience in BFSI, Finance, Sales, or Customer Service will be an added advantage.Key Responsibilities Generate new business opportunities through calls, referrals, networking, and field activities. Acquire new clients for Demat & Trading accounts. Build and maintain strong relationships with prospective and existing clients. Explain company products, trading platforms, and investment solutions to customers. Conduct client follow-ups and ensure account activation. Achieve monthly sales and revenue targets. Maintain accurate records of leads and customer interactions. Collect customer feedback and share market insights with the team.Required Skills Excellent communication and interpersonal skills. Strong negotiation and convincing ability. Self-motivated with a result-oriented approach. Basic knowledge of the stock market and financial products (preferred but not mandatory). Ability to work in a fast-paced, target-driven environment.Why Join Mandot Securities? Direct hiring at our Head Office. Opportunity to build a career in the Stock Broking industry. Professional work environment with continuous learning. Career growth based on performance. Supportive team and leadership. Location: Head Office - 217, Silver Sanchora Castle, 7 RNT Marg, Indore
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Indore
Lead Generation Cold Calling Corporate Business Development Revenue Generation Negotiation Skills Direct Sales Strategic Communication
Business Development Executive (BDE)Location: Indore (Work from Office)Experience: 6 Months - 1 YearEmployment Type: Full-TimeAbout the RoleWe are looking for a dynamic and results-driven Business Development Executive to join our growing team. The ideal candidate should have experience in lead generation, client acquisition, and managing the complete sales cycle. If you're passionate about building client relationships and driving business growth, we'd love to hear from you.Key Responsibilities* Identify and generate new business opportunities through cold calling, emails, networking, and online platforms.* Understand client requirements and recommend suitable business solutions.* Manage the complete sales cycle, from lead generation to deal closure.* Build and maintain long-term relationships with clients.* Prepare proposals, quotations, and business presentations.* Track leads, opportunities, and client interactions using CRM tools.* Collaborate with internal teams to ensure timely project delivery and client satisfaction.Requirements* Bachelor's degree in Business, Marketing, or a related field.* 6 months to 1 year of experience in Business Development or Sales.* Excellent communication, presentation, and negotiation skills.* Experience with CRM tools and sales pipeline management.* Self-motivated, target-oriented, and able to work independently as well as in a team.* Strong problem-solving skills and a willingness to learn.Preferred Skills* Experience with Upwork, Freelancer, LinkedIn Sales Navigator, Clutch, or similar platforms.* Knowledge of B2B sales and IT service sales.* Understanding of cloud technologies or big data solutions is an added advantage.
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  • 2 - 5 yrs
  • 1.8 Lac/Yr
  • Ujjain
Microsoft Excel Outbound Calling Negotiation Skills Convincing Power
We are looking for a clear-spoken, motivated, and target-driven Finance Tele Caller to join our team. In this role, you will be the first point of contact for potential customers, reaching out to them to introduce our financial products, qualifying leads, and helping them navigate their financial options.The ideal candidate possesses excellent communication skills, a polite demeanor, and the ability to explain financial concepts or loan/investment products simply and convincingly.
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Sales Executive (Freshers) Bhopal

Indra Publishing House

  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Bhopal
Direct Marketing Corporate Sales Channel Sales Marketing Communication Direct Sales Field Sales Negotiation Skills Convincing Power B2B Sales Cold Calling Sales Business Development
We are seeking a target-driven Sales Executive to grow our publishing portfolio. You will pitch upcoming titles and backlist catalogs to retail buyers, bookstores, and institutions, while managing key accounts and analyzing market trends.
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  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Indore
Marketing Communication Marketing Retail Sales Corporate Sales Channel Sales Field Sales Presentation Skills Sales Cold Calling
We are looking for a dedicated Sales Marketing Executive to join our team in Indore. This role is ideal for individuals who are passionate about sales and marketing, whether you are a fresh graduate or have a few years of experience.Key Responsibilities:1. **Lead Generation**: Identify and pursue potential clients through various channels, such as online research, networking, and cold calling.2. **Client Engagement**: Build and maintain strong relationships with clients by understanding their needs and offering tailored solutions that align with our products and services.3. **Sales Presentations**: Create compelling presentations and proposals to showcase our offerings to potential clients, highlighting the value and benefits of our solutions.4. **Market Research**: Conduct research to stay updated on industry trends, competitor activities, and customer preferences, utilizing insights to improve sales strategies.5. **Collaboration**: Work closely with other team members, including marketing and product development, to ensure a cohesive approach to sales and marketing initiatives.Required Skills and Expectations:A successful candidate should possess strong communication and interpersonal skills to engage with clients effectively. Attention to detail and the ability to work independently are essential. Candidates should be goal-oriented, with a proactive approach to problem-solving. A graduate degree is required, while prior experience in sales or marketing, though beneficial, is not mandatory. A willingness to learn and adapt will greatly contribute to success in this role.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Indore
Lead Generation Negotiation Skills Cold Calling Communication Leadership
Roles & Responsibilities:* Identify and connect with potential clients* Generate leads through calls, emails, and online platforms* Explain company products/services to customers* Maintain strong relationships with existing clients* Achieve sales targets and business goals* Follow up with interested customers and close sales* Maintain daily sales reports and customer data* Coordinate with team members for business growthRequirements:* Good communication and convincing skills* Basic knowledge of sales and marketing* Ability to handle clients professionally* Self-motivated and target-oriented* Freshers and experienced candidates can applyPerks & Benefits:* Attractive incentives and performance bonuses* Career growth opportunities* Professional work environment* Training and skill development support
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Customer Care Executive - Full Time

Starwalk Services Pvt Ltd

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Indore
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Outbound Calling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive (CCE) acts as the bridge between an organization and its customers. For a graduate with at least 6 months of experience, a typical job description (JD) focuses on resolving inquiries, managing accounts, and maintaining satisfaction.Core Responsibilities Inquiry Resolution: Address customer complaints and inquiries via calls, email, or chat in a timely manner.Relationship Management: Build trust and rapport with customers to ensure brand loyalty and retention.Sales & Up-selling: Identify opportunities to cross-sell or upgrade products/services during interactions.Documentation: Accurately update and maintain customer records in the CRM system.Expected Skills & RequirementsEducation: A completed bachelor's degree in any stream.Experience: 6 months to 1 year in a customer support, BPO, or sales environment.Communication: Excellent verbal and written communication skills in the required languages (e.g., English, Hindi, local dialects).Soft Skills: Active listening, patience, problem-solving, and a high degree of empathy.Technical Aptitude: Basic computer literacy and familiarity with CRM tools.
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Female - Walk-in For Tele Caller

Aarambha Solutions LLP (Auto Crewz)

  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Bhopal
Computer MS-excel Good Communication Skills
Key ResponsibilitiesMake outbound calls to prospective clients/customers to promote services and generate leads.Handle inbound inquiries with professionalism and provide accurate information.Maintain call records, update CRM/Excel sheets, and track follow-ups.Build rapport with clients, understand their requirements, and provide suitable solutions.Achieve daily/weekly/monthly call and conversion targets.Coordinate with the sales/HR team for scheduling meetings or interviews.Provide feedback to management on market trends and customer responses.
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  • 0 - 2 yrs
  • Indore
Outbound Calling
As a Tele Caller, you will be responsible for making outbound calls to potential clients and customers to promote our services and products. Your main aim will be to generate leads and encourage sales while providing excellent customer service. **Key Responsibilities:**- **Make Outbound Calls:** You will reach out to potential customers to inform them about our offerings and generate interest.- **Follow Scripts:** You will use predefined scripts to guide conversations, ensuring consistency and clarity in communication.- **Record Information:** You will document details of calls, including customer feedback and potential leads, in our database.- **Handle Customer Queries:** You will answer questions from customers, providing information about our products and services to help them make informed decisions.- **Achieve Targets:** You will strive to meet individual and team sales targets, contributing to the overall success of the sales team.**Required Skills and Expectations:**- **Good Communication Skills:** You should have clear spoken language to effectively convey information and engage with customers.- **Patience and Persistence:** You need to remain calm and determined when dealing with challenging calls, ensuring that you follow up as required.- **Basic Computer Skills:** Familiarity with using computers and entering data accurately is essential for record-keeping.- **Positive Attitude:** A friendly and optimistic demeanor will help build rapport with customers and increase the chances of successful interactions.- **Team Player:** You will work closely with your teammates, so cooperation and collaboration are important.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Bhopal
Microsoft Excel Outbound Calling Marketing Communication Convincing Power Cold Calling
Should have flair for tele sales, convincing power & knowledge of excel
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Chhindwara
Telecommunication Voice Process Outbound Calling Convincing Power Negotiation Skills Call Center Basic Computers Tele Marketing Telesales Customer Focus BPO Sales BPO Call Center Cold Calling
We are looking for a Telecaller Staff member in Chhindwara, India. This position is ideal for individuals with 0 to 1 year of experience and requires at least a 12th-grade education. The role involves making calls to customers and assisting them with their inquiries.Key Responsibilities:1. **Customer Interaction**: Make outbound calls to potential and existing customers, providing them with accurate information about our products and services.2. **Handling Inquiries**: Address customer questions and concerns promptly, ensuring a positive experience for every caller.3. **Data Entry**: Maintain records of calls and customer interactions in our database, ensuring all information is accurate and up to date.4. **Sales Support**: Assist in generating leads and closing sales by promoting products and services during calls, while also understanding customer needs.5. **Feedback Collection**: Gather customer feedback about their experiences and suggestions, helping the company improve its services.Required Skills and Expectations:Candidates should have strong communication skills in both English and local languages, ensuring clear interaction with customers. Basic computer skills, especially in data entry, are essential. We value individuals who are patient, attentive, and have a friendly attitude to create a welcoming experience for customers. A strong desire to learn and a positive willingness to grow in the job are highly desired traits. This position requires a full-time commitment, working from our office in Chhindwara.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Bhopal
Data Entry Data Typist Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management
We are looking for a Customer Handling Executive to join our team in Bhopal. This is an entry-level position ideal for freshers or individuals with up to 2 years of experience, specifically designed for those who enjoy working with people and solving customer issues. In this role, you will be responsible for managing customer inquiries, providing timely information regarding our services, and ensuring customer satisfaction. Key Responsibilities: - **Responding to Inquiries**: Handle incoming customer calls, emails, or messages with professionalism and patience. Understand their needs and provide appropriate solutions.- **Problem Solving**: Identify and resolve customer issues or complaints effectively. Collaborate with other departments when necessary to ensure timely resolution.- **Maintaining Records**: Keep accurate records of customer interactions in the database. This includes tracking inquiries, feedback, and follow-up actions to ensure consistent communication.- **Providing Information**: Educate customers about our products and services. Offer detailed information to help them make informed decisions while also promoting relevant services that may benefit them.Required Skills and Expectations: Candidates should have excellent communication skills in both English and Hindi, coupled with a friendly and approachable demeanor. Strong problem-solving abilities and a positive attitude toward addressing customer concerns are essential. Attention to detail is critical, and a willingness to learn and grow within the role will be beneficial. As a Customer Handling Executive, you must be committed to enhancing customer experience through effective service and support.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are looking for a Customer Handling Executive to join our team in Gwalior. This role is suitable for candidates with 0 to 2 years of experience and a minimum of a 12th-grade education. You will be responsible for providing excellent customer service and support.Key Responsibilities:1. **Customer Interaction**: Engage with customers through phone, email, or in-person to address inquiries, provide information, and resolve any issues they may face. Your role will be crucial in creating a positive experience.2. **Problem Solving**: Identify customer concerns and provide timely solutions. This requires listening carefully and understanding the customer
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Indore
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated Customer Care Executive to join our team in Indore. This full-time position is ideal for individuals who are passionate about helping customers and are eager to learn and grow.Key responsibilities include:1. **Customer Support**: Respond to customer inquiries through phone, email, or chat. Address issues promptly to ensure a positive experience.2. **Issue Resolution**: Identify and resolve problems faced by customers. Work with relevant departments to provide solutions and follow up to ensure satisfaction.3. **Product Knowledge**: Stay up to date with our products and services to provide accurate information and assist customers effectively.4. **Documentation**: Maintain accurate records of customer interactions and transactions. Follow company guidelines for documentation to ensure proper tracking of issues.5. **Feedback Collection**: Gather customer feedback to help improve our services and products. Share insights with the team to contribute to continuous improvement.To succeed in this role, candidates should possess strong communication skills, both verbal and written, and have a friendly and empathetic approach. A good understanding of basic computer applications is essential. As we welcome candidates with 0 to 2 years of experience, a positive attitude and willingness to learn are highly valued. This position requires dedication and the ability to work effectively in a team-oriented environment.
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