159

Telecalling Executive 10th Pass Jobs in Gurgaon

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Hiring Fresher - Telesales Executive - Gurgaon

BrightFuture RPD Hiring Solutions

  • 0 - 5 yrs
  • Udyog Vihar Gurgaon
Marketing Outbound Calling Marketing Communication Online Sales KPO Lead Generation Interpersonal Skills Domestic BPO Voice Process Inbound Inside Sales Negotiation Skills Convincing Power Cold Calling B2b Sales Inbound Sales BPO Non Voice Outbound Sales BPO Sales BPO Sales Telesales Communication Skills English Language Inbound Calls Domestic Calling Calling Tele Marketing Basic Computer Skills
WE ARE HIRING - TELESALES EXECUTIVE Location: Udyog Vihar Phase 5, Gurugram (Near Cyber City Metro) Process: International UAE Clients Salary: Up to 30,000 Fixed + High Incentives (Up to 2X) Qualification: 12th Pass & Above Experience: Freshers & Experienced Timing: 10:30 AM - 7:30 PM Working: 5 Days a Week Weekly Off: Friday & SaturdayRequirements: Excellent English Communication Basic Computer Knowledge Strong Convincing & Negotiation Skills Confident Personality Sales-Oriented Mindset Ability to Handle International Clients Immediate Joiners Preferred! Contact: Rajan Sharma 8595974460
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon Sector 18
Domestic BPO Outbound Calling Tele Caller Tele Counselor Voice Process Inbound Cold Calling
Job Responsibilities:Make outbound calls to students and explain available courses.Understand students' interests and provide relevant course information.Invite interested students for free career counselling sessions.Follow up with students regarding their visit and interest.Maintain regular follow-ups and update student details.Key Skills:Telecalling Tele Sales Outbound Calling Lead Generation Customer Communication Follow-up English Communication
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Gurgaon
Direct Marketing Marketing Consultant Retail Sales Corporate Sales Channel Sales Marketing Communication Direct Sales Lead Generation Sales Administration Insurance Sales Sales Consulting Field Sales Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales Sales Ability Sales Business Development Communication Skills Sales
Hiring: Telecaller / Sales Executive Job Type: Full-Time Work From Office Salary: Up to 20,000 per month (Fixed) Experience: Freshers & Experienced Both Can Apply Joining: Immediate Joiners PreferredJob OverviewWe are looking for confident, motivated, and enthusiastic candidates for the positions of Telecaller / Sales Executive in Noida, Sector 63. Candidates with good communication skills and an interest in customer interaction and sales are encouraged to apply.Key ResponsibilitiesMake calls to potential customers and follow up on enquiries.Explain products and services to prospective customers.Generate leads and support sales activities.Understand customer requirements and handle queries professionally.Maintain customer records and follow up with interested prospects.Achieve assigned calling and sales targets.Candidate RequirementsFreshers and experienced candidates can apply.Good communication and interpersonal skills.Basic computer knowledge.Confidence in customer handling and follow-ups.Positive attitude and willingness to learn.Immediate joiners will be preferred. Salary & BenefitsFixed salary up to 20,000 per month.Salary based on skills and experience.Full-time, office-based opportunity.Opportunity to develop communication and sales skills. How to Apply?Send your CV: HR@jobsahihai.comCall/WhatsApp: +91 8595625080 Interested candidates, apply now! Immediate joiners preferred.#Hiring #TelecallerJobs #SalesExecutive #NoidaJobs #Sector63Noida #FresherJobs #JobsInNoida #Jobsahihai
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 48
Microsoft Excel Outbound Calling
Role & Responsibility: Call the candidates to explain the verification Process and for documents collection.Taking follow-ups from the candidatesTo ensure adherence to TAT and ProcessTo appropriately and timely communicate case needs requiring attention or action to respective ManagerThanks & Regards Shilpa 9220272047
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team in Gurgaon. This full-time position allows you to work from home and is suitable for candidates with 0 to 2 years of experience. A minimum educational qualification of 12th pass is required. nnAs a Customer Support Executive, you will be the primary point of contact for our customers, helping to resolve their queries and issues effectively and promptly. nnKey Responsibilities:n1. Customer Assistance: Provide accurate information and support to customers via phone, email, or chat, ensuring a positive experience.n2. Issue Resolution: Identify and troubleshoot customer problems, offering appropriate solutions while maintaining customer satisfaction.n3. Product Knowledge: Stay updated on product features and services to assist customers effectively and respond to their inquiries confidently.n4. Feedback Collection: Gather customer feedback and suggestions to help improve our services and enhance customer experience.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and empathize with customers is essential. Attention to detail and a problem-solving attitude will enable you to tackle challenges successfully. Candidates should be comfortable using computers and various software tools for customer support. A positive attitude and the ability to work independently in a remote environment are also critical for this role.
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  • 0 - 1 yrs
  • Gurgaon Sector 47
Marketing Communication Domestic BPO
We are looking for a dedicated and motivated female Tele Caller to join our team in Gurgaon Sector 47. This role is ideal for individuals seeking to start their career in the real estate industry.Key Responsibilities include:- Conducting outbound calls to potential clients, offering information about real estate properties and services. You will engage with customers, addressing their inquiries and explaining the offerings clearly.- Maintaining accurate records of communications and updating client information in our computer systems. Attention to detail is crucial for effective follow-up.- Developing effective communication skills to foster positive relationships with clients, showcasing the ability to explain complex information clearly.Required Skills include:- Proficiency in communication is essential for this role, as you will be the first point of contact for clients and must convey information clearly and effectively.- Basic knowledge of computer skills is required to handle client data and maintain records efficiently.- A proactive attitude and the ability to work in a full-time office environment are key to succeeding in this position. This is a full-time role with a focus on learning and growth within the real estate sector. If you are ready to grow your career in a supportive environment, we encourage you to apply.
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  • 1 yrs
  • 3.0 Lac/Yr
  • Gurgaon Sector 18
Collections Recovery Strategic Communication Convincing Power Telecalling Collection Loan Recovery NBFC Pay Day Loan Recovery Telecalling Recovery Collecting Agent Due Date Collection
We are seeking a dedicated Collection Executive to join our team in Gurgaon Sector 18. This role involves ensuring timely collection of payments. The ideal candidate will have excellent communication skills and a proactive attitude toward achieving collection targets.Key Responsibilities:1. Customer Communication: Reach out to customers via phone, email, or in person to remind them of outstanding payments and resolve any disputes or queries related to their accounts.2. Record Keeping: Keep detailed records of interactions with customers, including payment plans, commitments, and follow-up actions taken.3. Reporting: Prepare and submit regular reports on outstanding collections and account statuses to the management team, providing insights on trends and potential issues.4. Collaboration: Work closely with other departments, such as sales and customer service, to address any concerns that may affect payment collection processes.Required Skills and Expectations:Candidates should possess a minimum of 1 year of experience in a similar role and must have completed at least 12th grade. Strong verbal and written communication skills are essential for effective customer interaction. A good understanding of basic financial principles and computer proficiency are also necessary. The ability to work independently, manage time efficiently, and handle multiple accounts simultaneously will be crucial for success in this role.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • DLF Phase IV Gurgaon
Customer Relationship Outbound Calling Customer Support Customer Management Customer Handling Customer Service Customer Care Call Center International BPO Cold Calling Customer Communication Revnue Generation
As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Female
  • DLF Phase I Gurgaon
Customer Relationship Outbound Calling Customer Support Customer Service International BPO Call Center
We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- Provide Product Information: Educate customers about our products and services, helping them to make informed decisions.- Maintain Customer Records: Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- Resolve Issues: Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- Follow Up with Customers: Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- Report Feedback: Gather customer feedback and report insights to management to identify areas for improvement in services and processes.Required Skills and Expectations:- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Sector 15 Part II Gurgaon
Customer Support Calling Communication Skills Microsoft Excel Whatsapp Marketing Spread Sheet Order Processing Order Fulfillment
We're a growing D2C brand (Zevix) looking for a full-time Customer Support Executive to join our small team.What you'll do:Call and WhatsApp customers to confirm COD (cash-on-delivery) ordersFollow up on abandoned carts and answer customer queries the same dayCoordinate with our packing team to track order status and shipmentsMaintain daily records of orders, follow-ups, and customer responsesWhat we're looking for:Clear spoken Hindi/Hinglish (English is a plus)Comfortable making outbound calls all dayBasic smartphone/WhatsApp/computer familiarityReliable, organized, and able to work independentlyExperience: Freshers welcome. Prior telecalling, BPO, or retail customer service experience is a plus but not required.Work hours: Mon-Sat, 10 AM-7 PMWork type: In-office
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Looking For Customer Care Executive

Infinity Placement Services

  • 1 - 6 yrs
  • 5.0 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center International Sales
As a Customer Care Executive, your role is crucial in ensuring that our customers receive exceptional service and support. You will be the first point of contact for customers, helping them with inquiries and resolving their issues.Key Responsibilities:- Handle Customer Inquiries: Address customer questions and concerns through multiple channels, including phone, email, and chat, ensuring prompt and accurate responses.- Resolve Issues: Identify, troubleshoot, and resolve customer complaints efficiently, taking ownership of each case to ensure customer satisfaction.- Provide Product Knowledge: Educate customers about our products and services, assisting them in understanding features and benefits to enhance their experience.- Maintain Records: Document customer interactions and transactions accurately in the system to ensure proper follow-up and resolution tracking.- Collaborate with Other Teams: Work closely with sales, technical support, and other departments to find solutions and improve the overall customer experience.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to build rapport with customers. A problem-solving attitude is essential as you will need to address various customer issues effectively. Experience in customer service or call center operations is preferred, but not mandatory for those eager to learn. You should be detail-oriented with good organizational skills to handle multiple inquiries simultaneously. Additionally, proficiency in basic computer applications is necessary to log and track customer interactions. A minimum educational qualification of completing the 12th grade is required, along with a willingness to work full-time from our office in Gurgaon.
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  • Fresher
  • 6.0 Lac/Yr
  • Gurgaon
Data Entry Computer Operator Back Office Executive Typist MS Excel MS Word Data Processing Basic Computer Knowledge Internet Browsing Copy Typing Email Handling Record Keeping Office Administration English Typing Computer Skills. Back Office English Communication Microsoft Excel Tally Back Office Processing Word Payment Followup Internet Tally ERP Customer Calling Online Data Entry Selling Skills Basic Computer Skills Good Communication
We are looking for a Back Office Computer Operator to support our operations from the comfort of your home. This is a part-time position suitable for freshers who have completed at least 10th grade.Key responsibilities:- Data Entry: Accurately input data into our systems to ensure all information is up-to-date.- Document Management: Organize and maintain digital files, making them easy to access and retrieve when needed.- Record Keeping: Keep track of important records and ensure they are securely stored to protect confidentiality.- Basic Reporting: Generate simple reports to summarize data, helping the team make informed decisions.- Communication: Collaborate with other team members through emails and chat to resolve any queries and share updates.Required skills and expectations:- Computer Proficiency: Basic knowledge of computer applications, including word processing and spreadsheet software, is essential. - Attention to Detail: Ability to focus on tasks and catch errors is important for maintaining quality in data entry.- Time Management: Should be able to manage time effectively to meet deadlines while working from home.- Communication Skills: Clear and effective communication skills are necessary for collaboration and achieving tasks.- Eagerness to Learn: A positive attitude towards learning new skills and information is expected, as this is a dynamic environment. This role is ideal for someone who is motivated, responsible, and ready to start a career in back office operations.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Gurgaon
Marketing Online Sales Outbound Calling Marketing Communication
We are seeking a motivated and detail-oriented Telecaller Executive to join our team in Gurgaon. Ideal candidates should be fresh graduates or have up to 3 years of experience and be ready to work in a dynamic environment.Key Responsibilities: - Conduct Calls: You will be responsible for making outbound calls to clients, introducing our services, and identifying potential leads. Building a good rapport with clients is essential. - Follow-Up: Regularly follow up with prospects and clients to maintain relationships and answer any queries they may have. Effective communication is vital for this task. - Record Keeping: Maintain accurate records of calls made, feedback received, and any related information in our database. Organizational skills will be highly valuable. - Team Collaboration: Work closely with your team to meet targets and share valuable insights from customer interactions. A team-oriented mindset will enhance our collective performance.Required Skills and Expectations: Candidates must possess excellent verbal communication skills in English and Hindi. The ability to listen actively and respond appropriately is essential. A friendly and confident personality will help in engaging clients effectively. Basic computer proficiency is needed to log calls and manage data efficiently. Being reliable, punctual, and having a positive attitude towards learning is crucial for success in this role.
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  • Fresher
  • 7.0 Lac/Yr
  • Gurgaon
Good Communication Skills Voice Process BPO Call Center Outbound Sales Domestic BPO Inbound
As a Tele Caller, your primary responsibility will be to engage with potential customers over the phone and assist them with their inquiries. This is a full-time role based in our office in Gurgaon, and we welcome freshers to apply.Key Responsibilities:- Making Calls: You will make outbound calls to potential clients, introducing them to our products and services. This helps generate interest and leads for the company.- Product Knowledge: Understanding the features and benefits of our offerings is essential. This knowledge allows you to answer questions and provide detailed information to customers.- Customer Interaction: You will interact with customers to understand their needs and provide appropriate solutions. Listening effectively will help build rapport and trust.- Data Entry: After each call, you need to update customer information in our system. Accurate data entry ensures we maintain effective communication with clients.- Follow-up Calls: Regular follow-up with leads will be necessary to nurture relationships and encourage sales. Persistence and politeness are key in these interactions.Required Skills and Expectations:- Communication Skills: You should have strong verbal communication skills to convey information clearly and effectively.- Listening Skills: Being attentive and understanding customer concerns is important for successful interactions.- Goal-Oriented: A positive attitude with a focus on achieving targets will help you succeed in this role.- Team Player: Willingness to work collaboratively with colleagues to meet the teams objectives is essential. Overall, a successful Tele Caller should exhibit enthusiasm and persistence in their efforts to connect with clients and drive sales for the company.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Domestic BPO Inbound Outbound Calling Microsoft Excel Calling Tele Sales Telesales
Make outbound calls to prospective students and explain available courses and services.Handle inbound inquiries and provide accurate information.Maintain follow-ups with leads and convert them into admissions.Maintain professional communication and ensure excellent customer service.Achieve daily/weekly/monthly call and admission targets.Work closely with the academic and sales team to ensure smooth workflow.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Communication Skills Negotiation Skills Active Listening
We are looking for a motivated and result-driven female Telecaller to join our real estate team. The candidate will be responsible for handling outbound and inbound calls, generating leads, and assisting potential clients with property-related queries. The role involves lead generation through outbound calls, engaging with potential clients, understanding their property requirements, and scheduling site visits for the sales team.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 18
Outbound Calls Tele Counselor Voice Process Inbound Calls Customer Support Cold Calling Domestic Calling Call Center Customer Care Associate
We are looking for a dedicated Tele Caller to join our team in Sector 18. The primary responsibility of this role is to communicate with potential customers and promote our services over the phone. This is a full-time position, and candidates should have completed at least their 12th grade.Key Responsibilities:- Making Outbound Calls: Contact potential customers to inform them about our products and services, and generate interest.- Handling Inquiries: Respond to customer questions and concerns in a clear and professional manner, ensuring a positive experience.- Maintaining Records: Keep accurate records of calls made, customer interactions, and feedback in the company system for future reference.- Meeting Targets: Work towards daily or weekly call quotas, contributing to the overall sales and outreach goals of the company.- Collaborating with Team: Work closely with team members and supervisors to share insights and improve calling strategies.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential to effectively convey information and engage customers.- Listening Skills: Ability to listen carefully to customer needs and respond appropriately.- Basic Computer Skills: Familiarity with using computers for entering data and managing information.- Positive Attitude: A friendly and upbeat demeanor to create a welcoming environment for customers.- Time Management: Ability to handle multiple calls efficiently while staying organized and focused on tasks. This position is ideal for individuals looking to start their career in sales and customer service.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gurgaon Sector 18
Outbound Calling KPO Online Sales Domestic BPO Voice Process Cold Calling
Job Title: Specialist - Tele SalesProcess: Personal Loan
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Tele Caller - Full Time

TieIn HR Support

  • 1 yrs
  • 3.0 Lac/Yr
  • Gurgaon Sector 18
Good Communication Listener Customer Relationship Domestic BPO Voice Process Inbound
We are looking for a dedicated Tele Caller to join our team in Gurgaon Sector 18. The ideal candidate should have at least 1 year of experience and be a 12th-grade pass. This role involves making outbound calls to potential clients and providing them with information about our products and services.Key Responsibilities:1. Outbound Calling: You will make calls to a list of potential clients, introducing our services and understanding their needs, helping to generate leads and drive sales.2. Customer Interaction: You will engage with customers professionally and courteously, addressing any questions or concerns they may have about our products and offering suitable solutions.3. Data Entry: Accurately record call details and maintain customer information in our database to ensure up-to-date records for future reference.4. Follow-Up: After the initial call, you will follow up with clients who show interest, ensuring they have all required information and persuading them to make a purchase.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written. You must be comfortable speaking on the phone and engaging with potential customers. A strong understanding of sales techniques will be beneficial. You should be organized and able to manage multiple calls efficiently. Being friendly, persuasive, and resilient in the face of challenges is essential to succeed in this role. A positive attitude and a willingness to learn are important qualities we value.
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Hiring For Tele Caller

H2H Infra Estate LLP

  • 2 - 3 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 49
Outbound Calling Voice Process Domestic BPO Marketing Communication Motivating Skill Cold Calling Convincing Power Negotiation Skills
Make outbound and handle inbound callsExplain real estate project and property detailsGenerate and qualify leadsFix site visit appointmentsFollow up with interested customersHandle customer queries and objectionsMaintain call records and update CRM/dataAchieve assigned sales targetsMaintain clear, polite, and professional communication
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  • 0 - 5 yrs
  • Gurgaon
Marketing Outbound Calling Marketing Communication Online Sales KPO Lead Generation Interpersonal Skills Domestic BPO Voice Process Inbound Inside Sales Negotiation Skills Convincing Power Cold Calling B2b Sales Inbound Sales BPO Non Voice Outbound Sales BPO Sales BPO Sales Telesales Communication Skills English Language Inbound Calls Domestic Calling Calling Tele Marketing Basic Computer Skills
HIRING ALERT - HT MEDIA Location: Gurgaon Position: Telesales Executive Salary: Up to 28,000 + Incentives Qualification: 12th Pass / GraduateExperience Requirements: Freshers - Excellent English Communication Mandatory Experienced - Conversational English Shift: Day Shift Job Type: Full-Time Freshers & Experienced Both Can Apply! Contact: Rajan Sharma 8595974460
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Customer Support Executive Fresher

BrightFuture RPD Hiring Solutions

  • 0 - 6 yrs
  • Gurgaon
Customer Support Customer Care Customer Handling Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Voice Process Technical Services Outbound Sales English Language Inbound Process Inbound Voice Process Inbound Customer Calling Good Communication Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
HIRING ALERT - HT MEDIA Location: Gurgaon Position: Customer Support Executive Salary: Up to 28,000 + Incentives Qualification: 12th Pass / GraduateExperience Requirements: Freshers - Excellent English Communication Mandatory Experienced - Conversational English Shift: Day Shift Job Type: Full-Time Freshers & Experienced Both Can Apply! Contact: Rajan Sharma 8595974460
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Direct Walk-In For Customer Support Executive

BrightFuture RPD Hiring Solutions

  • 1 - 4 yrs
  • 4.8 Lac/Yr
  • Gurgaon Sector 20
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center Telephone Handling Domestic BPO BPO Voice Inbound Calls Chat Support Hindi BPO Good Communication Skills
URGENT HIRING - MAKEMYTRIP Position: Customer Support Executive Location: Gurgaon Sector 20 Process: Inbound / Outbound Voice Salary: Up to 20,000 CTC + Attractive Incentives Qualification: Minimum 12th PassRequirements: Excellent English & Hindi Communication Versant Score 4 or 5 Immediate Joiners Preferred Rotational Shifts 6 Days Working Rotational Week Off Contact: Rajan Sharma 8595974460
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive to join our team in Gurgaon. This role is ideal for individuals with 0-2 years of experience who are eager to start their career in customer service. The primary responsibility is to assist customers with their inquiries and resolve any issues they may face. You will communicate with customers through phone, email, or in-person, ensuring they receive exceptional service.Key responsibilities include addressing customer inquiries and concerns, which involves listening carefully and providing accurate information. You will also process orders and returns efficiently, ensuring customers experience a smooth transaction. Additionally, you will maintain records of customer interactions, helping to track and manage issues effectively. Collaborating with other teams will be essential to ensure all customer needs are met.Candidates should have a strong command of spoken and written English, as clear communication is crucial in this role. Patience and empathy are important interpersonal skills that will help you understand and resolve customer issues. A good understanding of basic computer skills is necessary for managing inquiries and maintaining records. We expect candidates to be punctual, reliable, and eager to learn. You should be adaptable and able to work in a fast-paced environment, demonstrating a positive attitude towards customer service. Overall, this position offers an excellent opportunity for motivated individuals to kickstart their career in a dynamic setting.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Gurgaon. This role is ideal for individuals with 0 to 2 years of experience who are eager to assist customers and enhance their experience.Key Responsibilities:- Customer Support: Assist customers with inquiries, product information, and troubleshooting issues through phone, email, or chat. You will be the first point of contact, providing friendly and timely assistance.- Problem Resolution: Identify customer concerns and work to resolve them efficiently. You will listen to customer complaints and provide appropriate solutions, ensuring satisfaction and loyalty.- Documentation: Maintain accurate records of customer interactions and transactions. You will document issues and resolutions to help improve our services and processes.- Team Collaboration: Work closely with other team members and departments to ensure a smooth flow of information and enhance the overall customer experience. Good communication with colleagues is essential.Required Skills and Expectations: Candidates should have completed their 12th grade and possess strong communication skills, both written and verbal. A positive attitude and a willingness to learn are crucial. You should be able to handle stressful situations calmly while maintaining professionalism. Basic computer skills and experience with customer management software will be an advantage. Flexibility in working hours and a commitment to providing excellent service are essential for success in this role.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are seeking a dedicated BPO Executive to join our team in Gurgaon. This entry-level position is ideal for individuals with 0 to 2 years of experience who are eager to learn and grow in the business process outsourcing industry.Key Responsibilities:- Customer Interaction: Communicate with customers via phone, email, or chat to address their inquiries, resolve issues, and provide information in a friendly and efficient manner.- Data Entry: Accurately enter customer information and transaction details into the system to maintain up-to-date records and ensure smooth operations.- Quality Assurance: Adhere to company quality standards while handling customer interactions and performing tasks to ensure a high level of service.- Team Collaboration: Work closely with team members to achieve departmental goals and contribute to a positive work environment.- Feedback Handling: Listen to customer feedback and suggestions, escalating issues when necessary to management for further resolution.Required Skills and Expectations:Must have completed at least the 12th grade of education. Strong communication skills, both verbal and written, are essential. The candidate should be comfortable working with computers and have basic knowledge of software applications. A positive attitude and a willingness to learn are critical. Candidates should be able to manage their time well and work effectively in a team environment. Flexibility in working hours is expected, as shifts may vary.
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