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Telecalling Executive 10th Pass Fresher Jobs in Gurgaon

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Telesales Executive (Freshers) Gurgaon

BrightFuture RPD Hiring Solutions

  • Fresher
  • Udyog Vihar Phase V Gurgaon
Customer Handling International BPO Cold Calling Call Center
BRIGHT FUTURE RPD HIRING SOLUTIONS WE ARE HIRING - TELESALES EXECUTIVE Process: International - UAE Clients Location: Udyog Vihar Phase 5, Gurugram (Near Cyber City Metro) Fixed Salary: Up to 30,000/Month + Performance Incentives Incentives: Potential to Earn Up to 2X of Fixed Salary Qualification: 12th Pass & Above Experience: Freshers & Experienced Candidates Welcome Working Hours: 10:30 AM - 7:30 PM Working Days: 5 Days a Week Weekly Off: Friday & Saturday Joining: Immediate Joiners Preferred KEY RESPONSIBILITIES: Make outbound calls to UAE-based prospective clients. Explain the company's stock market and financial services. Understand customer requirements and build professional relationships. Follow up with interested prospects and convert leads into sales. Achieve monthly sales targets and maximize incentive earnings. Maintain professional communication throughout the sales process. REQUIREMENTS: Strong spoken English and communication skills. Confident and persuasive personality. Sales-oriented and target-driven approach. Ability to handle international clients professionally. Freshers with good communication skills can apply. Experience in telesales, international BPO, or financial services is an advantage. WHY JOIN US? Competitive Fixed Salary + High Performance Incentives Incentive Potential of Up to 2X Fixed Salary International Client Exposure 5-Day Working Schedule Training & Career Growth Opportunities Contact: 8595974460 Interested candidates can contact us for more details.BRIGHT FUTURE RPD HIRING SOLUTIONSConnecting Talent with Opportunities Free Job Assistance No Candidate Charges
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Gurgaon
Direct Marketing Marketing Consultant Retail Sales Corporate Sales Channel Sales Marketing Communication Direct Sales Lead Generation Sales Administration Insurance Sales Sales Consulting Field Sales Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales Sales Ability Sales Business Development Communication Skills Sales
Hiring: Telecaller / Sales Executive Job Type: Full-Time Work From Office Salary: Up to 20,000 per month (Fixed) Experience: Freshers & Experienced Both Can Apply Joining: Immediate Joiners PreferredJob OverviewWe are looking for confident, motivated, and enthusiastic candidates for the positions of Telecaller / Sales Executive in Noida, Sector 63. Candidates with good communication skills and an interest in customer interaction and sales are encouraged to apply.Key ResponsibilitiesMake calls to potential customers and follow up on enquiries.Explain products and services to prospective customers.Generate leads and support sales activities.Understand customer requirements and handle queries professionally.Maintain customer records and follow up with interested prospects.Achieve assigned calling and sales targets.Candidate RequirementsFreshers and experienced candidates can apply.Good communication and interpersonal skills.Basic computer knowledge.Confidence in customer handling and follow-ups.Positive attitude and willingness to learn.Immediate joiners will be preferred. Salary & BenefitsFixed salary up to 20,000 per month.Salary based on skills and experience.Full-time, office-based opportunity.Opportunity to develop communication and sales skills. How to Apply?Send your CV: HR@jobsahihai.comCall/WhatsApp: +91 8595625080 Interested candidates, apply now! Immediate joiners preferred.#Hiring #TelecallerJobs #SalesExecutive #NoidaJobs #Sector63Noida #FresherJobs #JobsInNoida #Jobsahihai
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 48
Microsoft Excel Outbound Calling
Role & Responsibility: Call the candidates to explain the verification Process and for documents collection.Taking follow-ups from the candidatesTo ensure adherence to TAT and ProcessTo appropriately and timely communicate case needs requiring attention or action to respective ManagerThanks & Regards Shilpa 9220272047
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
We are looking for a Customer Support Executive to join our team in Gurgaon. This full-time position allows you to work from home and is suitable for candidates with 0 to 2 years of experience. A minimum educational qualification of 12th pass is required. nnAs a Customer Support Executive, you will be the primary point of contact for our customers, helping to resolve their queries and issues effectively and promptly. nnKey Responsibilities:n1. Customer Assistance: Provide accurate information and support to customers via phone, email, or chat, ensuring a positive experience.n2. Issue Resolution: Identify and troubleshoot customer problems, offering appropriate solutions while maintaining customer satisfaction.n3. Product Knowledge: Stay updated on product features and services to assist customers effectively and respond to their inquiries confidently.n4. Feedback Collection: Gather customer feedback and suggestions to help improve our services and enhance customer experience.nnRequired Skills and Expectations:nCandidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and empathize with customers is essential. Attention to detail and a problem-solving attitude will enable you to tackle challenges successfully. Candidates should be comfortable using computers and various software tools for customer support. A positive attitude and the ability to work independently in a remote environment are also critical for this role.
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  • 0 - 1 yrs
  • Gurgaon Sector 47
Marketing Communication Domestic BPO
We are looking for a dedicated and motivated female Tele Caller to join our team in Gurgaon Sector 47. This role is ideal for individuals seeking to start their career in the real estate industry.Key Responsibilities include:- Conducting outbound calls to potential clients, offering information about real estate properties and services. You will engage with customers, addressing their inquiries and explaining the offerings clearly.- Maintaining accurate records of communications and updating client information in our computer systems. Attention to detail is crucial for effective follow-up.- Developing effective communication skills to foster positive relationships with clients, showcasing the ability to explain complex information clearly.Required Skills include:- Proficiency in communication is essential for this role, as you will be the first point of contact for clients and must convey information clearly and effectively.- Basic knowledge of computer skills is required to handle client data and maintain records efficiently.- A proactive attitude and the ability to work in a full-time office environment are key to succeeding in this position. This is a full-time role with a focus on learning and growth within the real estate sector. If you are ready to grow your career in a supportive environment, we encourage you to apply.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • DLF Phase IV Gurgaon
Customer Relationship Outbound Calling Customer Support Customer Management Customer Handling Customer Service Customer Care Call Center International BPO Cold Calling Customer Communication Revnue Generation
As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Female
  • DLF Phase I Gurgaon
Customer Relationship Outbound Calling Customer Support Customer Service International BPO Call Center
We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- Provide Product Information: Educate customers about our products and services, helping them to make informed decisions.- Maintain Customer Records: Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- Resolve Issues: Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- Follow Up with Customers: Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- Report Feedback: Gather customer feedback and report insights to management to identify areas for improvement in services and processes.Required Skills and Expectations:- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Sector 15 Part II Gurgaon
Customer Support Calling Communication Skills Microsoft Excel Whatsapp Marketing Spread Sheet Order Processing Order Fulfillment
We're a growing D2C brand (Zevix) looking for a full-time Customer Support Executive to join our small team.What you'll do:Call and WhatsApp customers to confirm COD (cash-on-delivery) ordersFollow up on abandoned carts and answer customer queries the same dayCoordinate with our packing team to track order status and shipmentsMaintain daily records of orders, follow-ups, and customer responsesWhat we're looking for:Clear spoken Hindi/Hinglish (English is a plus)Comfortable making outbound calls all dayBasic smartphone/WhatsApp/computer familiarityReliable, organized, and able to work independentlyExperience: Freshers welcome. Prior telecalling, BPO, or retail customer service experience is a plus but not required.Work hours: Mon-Sat, 10 AM-7 PMWork type: In-office
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  • Fresher
  • 6.0 Lac/Yr
  • Gurgaon
Data Entry Computer Operator Back Office Executive Typist MS Excel MS Word Data Processing Basic Computer Knowledge Internet Browsing Copy Typing Email Handling Record Keeping Office Administration English Typing Computer Skills. Back Office English Communication Microsoft Excel Tally Back Office Processing Word Payment Followup Internet Tally ERP Customer Calling Online Data Entry Selling Skills Basic Computer Skills Good Communication
We are looking for a Back Office Computer Operator to support our operations from the comfort of your home. This is a part-time position suitable for freshers who have completed at least 10th grade.Key responsibilities:- Data Entry: Accurately input data into our systems to ensure all information is up-to-date.- Document Management: Organize and maintain digital files, making them easy to access and retrieve when needed.- Record Keeping: Keep track of important records and ensure they are securely stored to protect confidentiality.- Basic Reporting: Generate simple reports to summarize data, helping the team make informed decisions.- Communication: Collaborate with other team members through emails and chat to resolve any queries and share updates.Required skills and expectations:- Computer Proficiency: Basic knowledge of computer applications, including word processing and spreadsheet software, is essential. - Attention to Detail: Ability to focus on tasks and catch errors is important for maintaining quality in data entry.- Time Management: Should be able to manage time effectively to meet deadlines while working from home.- Communication Skills: Clear and effective communication skills are necessary for collaboration and achieving tasks.- Eagerness to Learn: A positive attitude towards learning new skills and information is expected, as this is a dynamic environment. This role is ideal for someone who is motivated, responsible, and ready to start a career in back office operations.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Female
  • Gurgaon
Marketing Online Sales Outbound Calling Marketing Communication
We are seeking a motivated and detail-oriented Telecaller Executive to join our team in Gurgaon. Ideal candidates should be fresh graduates or have up to 3 years of experience and be ready to work in a dynamic environment.Key Responsibilities: - Conduct Calls: You will be responsible for making outbound calls to clients, introducing our services, and identifying potential leads. Building a good rapport with clients is essential. - Follow-Up: Regularly follow up with prospects and clients to maintain relationships and answer any queries they may have. Effective communication is vital for this task. - Record Keeping: Maintain accurate records of calls made, feedback received, and any related information in our database. Organizational skills will be highly valuable. - Team Collaboration: Work closely with your team to meet targets and share valuable insights from customer interactions. A team-oriented mindset will enhance our collective performance.Required Skills and Expectations: Candidates must possess excellent verbal communication skills in English and Hindi. The ability to listen actively and respond appropriately is essential. A friendly and confident personality will help in engaging clients effectively. Basic computer proficiency is needed to log calls and manage data efficiently. Being reliable, punctual, and having a positive attitude towards learning is crucial for success in this role.
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  • Fresher
  • 7.0 Lac/Yr
  • Gurgaon
Good Communication Skills Voice Process BPO Call Center Outbound Sales Domestic BPO Inbound
As a Tele Caller, your primary responsibility will be to engage with potential customers over the phone and assist them with their inquiries. This is a full-time role based in our office in Gurgaon, and we welcome freshers to apply.Key Responsibilities:- Making Calls: You will make outbound calls to potential clients, introducing them to our products and services. This helps generate interest and leads for the company.- Product Knowledge: Understanding the features and benefits of our offerings is essential. This knowledge allows you to answer questions and provide detailed information to customers.- Customer Interaction: You will interact with customers to understand their needs and provide appropriate solutions. Listening effectively will help build rapport and trust.- Data Entry: After each call, you need to update customer information in our system. Accurate data entry ensures we maintain effective communication with clients.- Follow-up Calls: Regular follow-up with leads will be necessary to nurture relationships and encourage sales. Persistence and politeness are key in these interactions.Required Skills and Expectations:- Communication Skills: You should have strong verbal communication skills to convey information clearly and effectively.- Listening Skills: Being attentive and understanding customer concerns is important for successful interactions.- Goal-Oriented: A positive attitude with a focus on achieving targets will help you succeed in this role.- Team Player: Willingness to work collaboratively with colleagues to meet the teams objectives is essential. Overall, a successful Tele Caller should exhibit enthusiasm and persistence in their efforts to connect with clients and drive sales for the company.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Domestic BPO Inbound Outbound Calling Microsoft Excel Calling Tele Sales Telesales
Make outbound calls to prospective students and explain available courses and services.Handle inbound inquiries and provide accurate information.Maintain follow-ups with leads and convert them into admissions.Maintain professional communication and ensure excellent customer service.Achieve daily/weekly/monthly call and admission targets.Work closely with the academic and sales team to ensure smooth workflow.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 18
Outbound Calls Tele Counselor Voice Process Inbound Calls Customer Support Cold Calling Domestic Calling Call Center Customer Care Associate
We are looking for a dedicated Tele Caller to join our team in Sector 18. The primary responsibility of this role is to communicate with potential customers and promote our services over the phone. This is a full-time position, and candidates should have completed at least their 12th grade.Key Responsibilities:- Making Outbound Calls: Contact potential customers to inform them about our products and services, and generate interest.- Handling Inquiries: Respond to customer questions and concerns in a clear and professional manner, ensuring a positive experience.- Maintaining Records: Keep accurate records of calls made, customer interactions, and feedback in the company system for future reference.- Meeting Targets: Work towards daily or weekly call quotas, contributing to the overall sales and outreach goals of the company.- Collaborating with Team: Work closely with team members and supervisors to share insights and improve calling strategies.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential to effectively convey information and engage customers.- Listening Skills: Ability to listen carefully to customer needs and respond appropriately.- Basic Computer Skills: Familiarity with using computers for entering data and managing information.- Positive Attitude: A friendly and upbeat demeanor to create a welcoming environment for customers.- Time Management: Ability to handle multiple calls efficiently while staying organized and focused on tasks. This position is ideal for individuals looking to start their career in sales and customer service.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gurgaon Sector 18
Outbound Calling KPO Online Sales Domestic BPO Voice Process Cold Calling
Job Title: Specialist - Tele SalesProcess: Personal Loan
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  • 0 - 1 yrs
  • Gurgaon
Sales Outbound Calling Calling Executive Tele Caller Direct Sales
PXE Technologies (Gurugram) is a leading provider of security, communication, and automation systems, offering CCTV installation, intercom solutions, biometric security, access control, fire alarms, video conferencing, networking, public address systems, and intrusion alarms. We serve businesses, enterprises, manufacturing units, residences, and institutions with cutting-edge technology and expert installation services.Join our team as a Sales Trainee based in Gurgaon, India. As a Sales Trainee, your key responsibilities will include learning about our products and services, assisting the sales team with daily tasks, conducting market research, and communicating with potential clients. We are looking for a candidate who is a quick learner, detail-oriented, and possesses excellent communication skills. The ideal candidate should also be a 12th pass with 0-1 years of experience. This is a part-time position that allows you to work from home. Join us and kick-start your career in sales today!
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Shivaji Nagar Gurgaon
Microsoft Excel Tele Caller
Need Tellicaller, Cum Receptionist
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Gurgaon Sector 48
Microsoft Excel Domestic BPO Inbound Outbound Calling Cold Calling MS Office BGV Presentation Skills
We are looking for a Telesales to join our team at Vleader Verification Services Private Limited. The role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a salary of 10,000 - 15,000.Key Responsibilities:Maintain and organize physical and digital records for easy access and retrieval.Communicate with relevant teams to clarify data inconsistencies and improve processes.Verify data accuracy, correct errors and identify irregularities promptly.Ensure data accuracy and accessibility to facilitate smooth operations.Generate reports and summaries to aid internal decision-making processes.Maintain confidentiality of sensitive information at all times.Job Requirements:The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. Candidates must have attention to detail, a high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently.;
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Sales Online Sales Marketing Communication Lead Generation Outbound Calling Inbound Interpersonal Skills Marketing
As a TeleSales Executive at Landszo, your primary goal is to build our property inventory from scratch. You will be the first point of contact for real estate brokers and builders, convincing them to join our platform, list their properties, and subscribe to our intelligence tools. Key Responsibilities Lead Generation & Cold Calling: Dial 60+ prospects daily (brokers, developers, and property owners) to introduce Landszo. Pitching Technology: Explain the value of our AI-driven data to prospects who are used to traditional listing sites. Onboarding: Guide new users through the registration process and ensure they upload their first set of property data. Sales Conversion: Convert free users into paid subscribers for our premium listing and data packages. Field Coordination: For high-value builders, coordinate with our field team (or visit personally) to close the deal and verify site data. Database Management: Maintain an accurate CRM of all interactions and follow-up schedules.
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Telesales Executive (Freshers) Gurgaon

Sparrowbytes Fintech Solutions

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Gurgaon
Outbound Calling Lead Generation Negotiation Skills Inbound Calls Communication Skills Outbound Sales Inbound Sales English Language Tele Sales
Company: SparrowBytes FinTech SolutionsLocation: Sec.94, GurgaonExperience: 02 yearsIndustry: IT / Web Development / FinTech ServicesSalary: 10,000 15,000 per monthWorking Days: 6 Days a WeekWorking Hours: 10:00 AM 7:00 PMAbout SparrowBytes FinTech SolutionsSparrowBytes FinTech Solutions is a growing technology company specializing in website development, digital solutions, and fintech innovations. We help businesses establish a strong online presence through high-quality websites, web applications, and digital transformation services.Job SummaryWe are looking for a motivated, customer-focused Telesales Executive to join our team. The ideal candidate will be responsible for outbound calling, lead generation, explaining our website development services, and maintaining strong customer relationships. You should have strong communication skills, confidence, and the ability to build rapport over the phone.Key Responsibilities Make outbound calls to potential clients to promote website development and digital services. Generate leads, identify decision-makers, and pitch relevant service offerings. Explain service features, pricing, and benefits clearly and professionally. Follow up on leads through calls, WhatsApp, and email. Maintain detailed records of calls, responses, and follow-ups in CRM tools. Meet daily/weekly/monthly call and conversion targets. Understand customer requirements and share insights with the technical and sales teams. Handle basic customer queries and provide accurate information. Participate in team meetings, product training, and performance reviews.Required Skills & Competencies Excellent communication skills (Hindi/English; regional languages are a bonus). Strong persuasion and negotiation abilities. Basic understanding of website development services (training will be provided). Ability to handle objections confidently. Good listening and customer-handling skills. Self-motivated and target-oriented. Proficiency in phone communication, WhatsApp, and email. Familiarity with CRM tools is an advantage.Eligibility & Qualifications Education: 12th Pass / Diploma / Graduate (any stream). Prior telecalling or sales experience preferred but freshers are welcome. Comfortable making high-volume outbound calls.Benefits Career growth opportunities within the company. Friendly and supportive work environment.How to ApplyInterested candidates can send their updated resume to: careers@sparrowbytes.com 8800885950
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Telecaller - Full Time - Freshers

Arck IT Services Pvt Ltd

Telesales Executive telecaller Executive Tele Caller Good Communication Skills Outbound Calling Inbound Calling Cold Calling Lead Generation Customer Handling Hindi BPO English Language
Job Title: Telecalling Executive Voice Process (Inbound/Outbound)Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based)Experience: 02 yearsSalary: 12,000 20,000/month + IncentivesJob Type: Full-time Immediate Joiners PreferredResponsibilities:Make/attend calls to customers to explain/pitch products or services.Follow scripts and handle objections professionally.Capture customer feedback and update CRM.Achieve daily/weekly calling targets.Requirements:Good communication skills in Hindi/English.Fresher or experienced candidates welcome.Basic computer knowledge.Positive attitude and willingness to learn.Perks:Fixed salary + performance-based incentivesWeekly offDay shifts / Rotational shifts Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management Voice Support
We are seeking a Customer Handling Executive to join our team in Gurgaon. This role is ideal for individuals with 0-2 years of experience who are eager to start their career in customer service. The primary responsibility is to assist customers with their inquiries and resolve any issues they may face. You will communicate with customers through phone, email, or in-person, ensuring they receive exceptional service.Key responsibilities include addressing customer inquiries and concerns, which involves listening carefully and providing accurate information. You will also process orders and returns efficiently, ensuring customers experience a smooth transaction. Additionally, you will maintain records of customer interactions, helping to track and manage issues effectively. Collaborating with other teams will be essential to ensure all customer needs are met.Candidates should have a strong command of spoken and written English, as clear communication is crucial in this role. Patience and empathy are important interpersonal skills that will help you understand and resolve customer issues. A good understanding of basic computer skills is necessary for managing inquiries and maintaining records. We expect candidates to be punctual, reliable, and eager to learn. You should be adaptable and able to work in a fast-paced environment, demonstrating a positive attitude towards customer service. Overall, this position offers an excellent opportunity for motivated individuals to kickstart their career in a dynamic setting.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Gurgaon. This role is ideal for individuals with 0 to 2 years of experience who are eager to assist customers and enhance their experience.Key Responsibilities:- Customer Support: Assist customers with inquiries, product information, and troubleshooting issues through phone, email, or chat. You will be the first point of contact, providing friendly and timely assistance.- Problem Resolution: Identify customer concerns and work to resolve them efficiently. You will listen to customer complaints and provide appropriate solutions, ensuring satisfaction and loyalty.- Documentation: Maintain accurate records of customer interactions and transactions. You will document issues and resolutions to help improve our services and processes.- Team Collaboration: Work closely with other team members and departments to ensure a smooth flow of information and enhance the overall customer experience. Good communication with colleagues is essential.Required Skills and Expectations: Candidates should have completed their 12th grade and possess strong communication skills, both written and verbal. A positive attitude and a willingness to learn are crucial. You should be able to handle stressful situations calmly while maintaining professionalism. Basic computer skills and experience with customer management software will be an advantage. Flexibility in working hours and a commitment to providing excellent service are essential for success in this role.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are seeking a dedicated BPO Executive to join our team in Gurgaon. This entry-level position is ideal for individuals with 0 to 2 years of experience who are eager to learn and grow in the business process outsourcing industry.Key Responsibilities:- Customer Interaction: Communicate with customers via phone, email, or chat to address their inquiries, resolve issues, and provide information in a friendly and efficient manner.- Data Entry: Accurately enter customer information and transaction details into the system to maintain up-to-date records and ensure smooth operations.- Quality Assurance: Adhere to company quality standards while handling customer interactions and performing tasks to ensure a high level of service.- Team Collaboration: Work closely with team members to achieve departmental goals and contribute to a positive work environment.- Feedback Handling: Listen to customer feedback and suggestions, escalating issues when necessary to management for further resolution.Required Skills and Expectations:Must have completed at least the 12th grade of education. Strong communication skills, both verbal and written, are essential. The candidate should be comfortable working with computers and have basic knowledge of software applications. A positive attitude and a willingness to learn are critical. Candidates should be able to manage their time well and work effectively in a team environment. Flexibility in working hours is expected, as shifts may vary.
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