Technical Coordinator Graduate Experience Jobs in Chennai

We are looking for a practical engineer to convert technical concepts into testable systems, working prototypes and documented engineering deliverables. Projects may involve electronics, embedded systems, automation, software, mechanical integration or AI depending on the candidate's strengths. Deep expertise in every discipline is not expected.Key ResponsibilitiesEngineering design and implementation Translate requirements into design options, implementation plans, milestones and test criteria. Develop relevant circuits, firmware, software, CAD models, automation assemblies or system integrations. Perform calculations, simulations, debugging and iterative design improvements. Maintain source code, drawings, schematics, bills of materials and revision histories as applicable.Research and prototyping Review technical papers, patents, component data sheets and engineering reference material. Design feasibility experiments and document methods, measurements and limitations. Coordinate parts procurement, fabrication and specialist external services for prototypes. Assemble, test, diagnose and improve proof-of-concept and demonstration units.Project delivery and safety Provide honest estimates, regular progress updates and early escalation of technical risks. Create readable test reports, technical handover notes and demonstration material. Follow safe laboratory, equipment and electrical working practices appropriate to assigned work. Protect confidential designs, code and other intellectual property.Required Skills and Preferred Background Strong fundamentals and hands-on ability in at least one engineering field relevant to the work. Evidence of independently built projects, debugging and experimental validation. Clear documentation, analytical thinking and willingness to learn adjacent technologies. Useful specialisations include embedded systems, electronics, Python, robotics, IoT, control, mechanical design, AI or automation. BE, BTech, ME, MTech or equivalent demonstrated practical capability preferred.How Performance Will Be Assessed Functional prototypes and completed technical milestones with reproducible test results. Reliable documentation, working design files and transparent reporting of failures and limitations. Reduced rework through thoughtful design reviews, testing and version control.Application and Interview ProcessApply by WhatsApp to +91 98945 95035. You may send your CV directly or initiate a message with 'Application - R&D / Technical Execution Engineer'.State your primary engineering specialisation and share project links, GitHub, design portfolio or prototype evidence if available. A practical technical assessment may be used.Candidates must be available to work from the office. Interviews will be scheduled after 8 November 2026; only shortlisted candidates will be contacted with timing and location details.

Seeking an organized and detail-oriented Document Controller to manage, maintain, track, and distribute project-related documents for MEP, HVAC, electrical, plumbing, firefighting, fire alarm, ELV, and facility management projects. The role involves maintaining accurate document records, managing revisions and approvals, coordinating with project teams, and ensuring compliance with document control procedures and project requirements.Key Responsibilities:Maintain an organized document control system for all project-related documents.Register, classify, distribute, track, and archive incoming and outgoing documents.Maintain document numbering systems, revision histories, and document registers.Ensure the latest approved drawings and documents are available for project execution.Manage engineering drawings, RFIs, method statements, material submittals, shop drawings, as-built drawings, and technical submissions.Track consultant and client approvals and follow up on pending submissions.Coordinate with project managers, planning engineers, site engineers, QA/QC engineers, procurement teams, and clients.Prepare document status reports, submission logs, and approval tracking reports.Support project handover documentation and maintain records for completed projects.Ensure compliance with document control procedures, ISO standards, and project requirements.Maintain confidentiality and ensure proper storage, retrieval, and retention of documents.Assist with internal and external audits and monitor document turnaround times.Prepare weekly and monthly document control reports.Required Skills & Qualifications:Diploma or bachelor's degree in Engineering, Business Administration, or a related field.3-7 years of experience as a Document Controller.Experience in MEP, HVAC, construction, infrastructure, or facility management projects.GCC/UAE project experience is preferred.Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.Knowledge of document management systems such as Aconex, Procore, EDMS, or SharePoint.Understanding of engineering drawings, technical documentation, and revision control.Strong organizational skills and attention to detail.Excellent communication, coordination, and time management skills.Ability to manage multiple tasks, handle large volumes of documents, and meet project deadlines.Document Controller certification is an added advantage.

Position: Technical Support Executive(Chat Process)Department: Technical Support / Customer SupportExperience: 6 Months - 3 YearsEmployment Type: Full-TimeLocation: Perungudi, ChennaiJob SummaryWe are looking for a Technical Support Executive - Chat Process to provide technical assistance to customers through live chat. The candidate will be responsible for understanding customer issues, troubleshooting basic technical problems, providing accurate solutions, and ensuring a positive customer experience.Key Responsibilities- Handle customer technical queries through live chat in a professional and timely manner.- Understand customer concerns and identify the root cause of technical issues.- Provide step-by-step troubleshooting and appropriate solutions through chat.- Assist customers with product/service-related technical issues.- Follow predefined troubleshooting procedures, scripts, and Standard Operating Procedures (SOPs).- Escalate complex or unresolved issues to the appropriate technical team.- Maintain accurate records of customer interactions and issue resolutions.- Follow up on pending or escalated issues whenever required.- Maintain proper chat etiquette, professionalism, and customer-friendly communication.- Meet defined AHT, FCR, CSAT, quality, productivity, and response-time targets.Required Skills & Qualifications- 6 months - 3 years of experience in Technical Support, Chat Support, Customer Support, or IT Support.- Good written communication skills in English.- Basic knowledge of computers, operating systems, internet, and common technical troubleshooting.- Good typing speed and accuracy. (Avg 30 WPM)- Ability to multitask and handle multiple chat interactions when required.- Customer-focused attitude with good patience and professionalism.- Willingness to work in rotational shifts, if required.

As a Production Assistant in Vilangadupakkam, Chennai, you will be responsible for supporting the production team in various tasks to ensure smooth operations. Your key responsibilities will include assisting with setting up equipment, organizing production schedules, monitoring inventory levels, and ensuring quality control standards are met. You will also be required to communicate effectively with the production team and other departments to ensure efficient workflow.The ideal candidate for this role should have at least 1 year of experience in a similar position and hold a graduate degree. You should have a strong attention to detail, excellent organizational skills, and the ability to multitask effectively. Additionally, you should be able to work well under pressure and have a proactive approach to problem-solving. Effective communication skills and the ability to work collaboratively with a team are also important for this role.

Assigning service calls, creating daily/weekly schedules for technicians, and dispatching them efficiently.Serving as the main point of contact, responding to inquiries, providing updates, and resolving issues.Providing technicians with necessary information, purchase orders, and ensuring they have the resources to complete jobs.

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

CASE MANAGEMENT1.Entering new cases into assignment list2.Maintain & organize physical & digital files for each caseDOCUMENT MANAGEMENTPrepare & submit the property related required documentsObtaining necessary documents from relevant authorities & source including applications for missing documentsEnsure all documents are handled & stored in compliance with company policies & legal requirementsCOMMUNICATION & COORDINATIONCommunicate with external parties, such as property owners,tenants or representatives to obtain necessary documentationProvide regular updates on case progress to property owners or their representative

Multidisciplinary Inspection & Evaluation:Perform thorough visual and instrumental inspections of assets, equipment, components, and installations across various engineering disciplines (e.g., pressure vessels, piping, structural steel, electrical systems, control systems, civil foundations, machinery).Utilize a range of precision measuring instruments, non-destructive testing (NDT) techniques (e.g., VT, PT, MT, UT, RT interpretation where certified), and diagnostic tools.Assess the condition, integrity, and operational functionality of assets, identifying defects, corrosion, material degradation, structural anomalies, and electrical faults.Code & Standard Compliance:Ensure strict adherence to national and international engineering codes, standards, and regulatory requirements (e.g., ASME, API, ASTM, AISC, IS codes, relevant electrical codes, local building codes).Verify that construction, fabrication, installation, and maintenance activities meet approved drawings, specifications, and project quality plans.Documentation & Reporting:Prepare detailed, accurate, and concise inspection reports, including findings, observations, measurements, photographic evidence, and recommendations.Maintain comprehensive records of all inspection activities, test results, and corrective actions taken.Develop and update inspection checklists, procedures, and methodologies.Problem Identification & Resolution:Identify deviations, non-conformities, and potential risks, conducting root cause analysis for identified issues.Collaborate with engineering, production, maintenance, and project teams to develop and implement effective corrective and preventive actions.Provide technical advice and guidance on repair methodologies, material selection, and quality improvements.Collaboration & Communication:Liaise effectively with internal stakeholders (e.g., project managers, engineers, contractors, safety personnel) and external parties (e.g., clients, third-party inspectors, regulatory bodies).Clearly communicate complex technical information, inspection findings, and recommendations to diverse audiences.Participate in pre-inspection meetings, progress reviews, and final acceptance procedures.Safety & Quality Assurance:Promote and adhere to all health, safety, and environmental (HSE) policies and procedures during all inspection activities.Contribute to the continuous improvement of quality management systems and inspection processes.

Provide on-demand technical support to U.S. customers across chat, email, or phone channels Diagnose and fix technical issues related to ServiceNow workflows, forms, UI policies, and automation. Address and resolve customer inquiries, incidents, and service requests using ServiceNow. Guarantee on-time project delivery and ensure compliance with project deadlines Participate in testing and ensuring the functionality of new ServiceNow features and updates.

Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.Qualifications include:2-5 years prior experience in a technical support role Minimum 2 years experience in a Tier I support role Proficient in Microsoft Office suite Familiarity with Cloud based technologies Strong attention to detail and time management Strong oral and written communication skills Strong customer service and conflict resolution skills.

We are seeking an experienced and motivated Manager - Sales and Application Engineer to join our team. This role will be responsible for driving sales and providing technical applications support for cutting tools. The ideal candidate will possess a strong background in mechanical engineering, combined with substantial experience in sales, and will play a pivotal role in fostering relationships with clients and achieving business objectives.

Provide product presentations to potential Gallagher customers and security consultants. Tender response and preparation. System designs and integrated solutions. System training for technicians, system administrators and operators. On-site commissioning of systems. On-site technical assistance upon request of the Gallagher technical support team. On-Site migrations of our existing product base. Site audits upon request of Gallagher product users. Proactively ensure that dealers are kept technically competent. Assisting Gallagher CPs with system design to maximize sales opportunities. Presentations to potential Government and Corporate clients. Site commissioning and sign off the systems. Co-ordinate in consultation with the BDMs the provision and implementation of appropriate technical support services that are consistent with Gallagher product strategy and regional initiatives. Establish and maintain sound relationships with internal and external clients. Provide input for preparation of the business plan and budget process. Manage and co-ordinate the timely and effective resolution of call reports. Identify any weakness in the delivery of technical support and training services that are adversely impacting customer satisfaction and implement corrective action.

Job Description Ground Team (Field Engineers) Qualification: 10+2+Hardware Course and Networking Course/ Graduate with Hardware and Networking Course, Core Hardware, and Networking Profile field profile. Communication: Average English and good at Hindi or Local Language Location: Delhi-South Ex, Noida-Sec 15, Gurgaon-Sec 14, Mumbai-Khar West, Thane West, Pune- Chinchwad, Hyderabad- Ameerpet, Bangalore- Marathalli, Chennai-T. Nagar Package: INR 19000 21000 CTC Per Month Plus Conveyance as per Policy + Insurance Experience: 1 + yrs (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers and other accessories) Roles and Responsibilities: Field Engineer is a role of on-site technical support, troubleshooting and support to corporate and retail clients. This role is critical for ensuring that the organization's end-users have great experience with brand representative. The field engineer will visit PUDO twice in a day to collect hardware part as per the calls for the day and in the evening to deposit back the collected part from the client to drop back to PUDO. Field engineer will be responsible for successfully closing the allocated calls for the day. Must Have: 2-wheeler with a valid license. Open for field profile.

Job Description for Tech Lead: Must to have :- AD Group Policy, DNS, DHCP Implementation, Migration and Troubleshooting Fileserver Access / Share and security permission WSUS Patch Management, Report Analysis, Basic scripting knowledge Antivirus Could console management, Policy derives - Crowd Strike will be added an advantage. Backup Veritas backup Exe management / Trouble shooting NAS Storage box. FortiGate VPN Access / Trouble shooting. Handling Escalation Calls L1/L2 Technical Issues

1. To work, as directed by the Project Manager to execute pre & post activities of Engineering projects.2. To prepare standards, procedures, and reports related to Project Operations as per Catalydd management and Customer-specific requirements.3. Conduct technical training & assessments for the project team as per the induction training plan agreed upon (OJT, Periodic evaluation, and Skill Matrix updating) between Catalydd & Customer.4. Provide technical support and active participation in the selection of the project team as per Customer specific requirements.5. To provide technical support for customer complaints and concerns (Rejection analysis and Action plan execution).

We have vacant of 1 L1 Technical Support - IT Job in Chennai, Experience Required : 1 Year Educational Qualification : Diploma, B.C.A Skill L1 IT Support etc.

Looking 1-3yrs experienced in Night ShiftYour job responsibility is to carry out BPO- Night Shift( Non-Voice),Customer Support offline & online as required.Sending Notification EDI Order Notification to the clientsInteraction with US clients / on site leads to firm-up requirementsBasic knowledge on any Domain - Retail, Apparel, Textile etcProven ability to work independently on projectsGood communication in English - written & verbalBasic Knowledge in EDI and Ms-OfficeKnowledge in MS-SQLNote: Pls Don't Apply if you are not interested to work in NIGHT SHIFTResponsibilities and DutiesWilling to take care USA Phone callsSupport to do online and offline as neededExplain the process of ERP to the customerPreparing Manual documentsMS-SQL Script running's into the customer dBData entry etc...

BU Description:BMC Helix Support Operations supports and manages hundreds of customers on Helix from across various Public and Private cloud platforms. This position is for support function for Helix ITSM/SmartIT/SmartReporting/CMDB/DWP product lines.Primary Roles and Responsibilities: Provides courteous, efficient, and professional technical support by phone and email to customers across a broad range of industries. Works beyond routine tasks, utilizing increasingly specialized knowledge of relevant BMC technologies. Exercises systematic proficiency in some specialized skills which display depth and breadth within a single BMC application OR several BMC applications/technologies. Troubleshoots intermediate to advanced problems and recommends appropriate actions. Uses professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways. Provides support case follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues. Manages customer expectations and competing priorities. Conducts research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. Uses written communication skills to update case documentation as well as using, modifying, and creating knowledge base articles. Escalates issues and works directly with Research and Development to resolve complex support problems. May work on customer support related projects as assigned. Periodic weekend work will likely be required.Experience/ Qualifications: 5-15 Years of experience handling BMC Remedy ITSM across modules ARS/SRM/SLM/ SmartIT/Smart Reporting/CMDB/DWP/SSO customers from consultancy and support standpoint. In depth troubleshooting and analytical knowledge in these BMC product areas. Bachelor degree from any stream Full Time

Responsibilities (includes but not limited to the following) :Deliver Remarkable customer experience.Engage with customers to address any dissatisfaction and drive corrective actions.Manage and escalate critical customer issues to bring the right level of expertise.Communicate at all levels among customers, escalation, engineering/development team, service managers about the progress and action plan.Develop Talent in the team aligning with the business objectives.Create an innovative, open, and high-performing culture in the team.Drive operational metrics and build process compliance.Drive Continuous improvement and active participation in initiatives.Demonstrate ownership. Make timely, thoughtful, and bold decisions.Preferred Work Experience:Excellent understanding of 24x7 Tech Support Operations in a global context, supporting critical network infrastructures of Service Provider, Cloud and Enterprise customers.Proven record in hiring and managing talent with varied experience. Creating an open, energetic, and problem-solving culture in the team.Experience of using data/trends to make proactive decisions and avoid operational impact.Prior experience in working with Product Engineering and Outsourced TAC teams.Experience in a Technical Support environment supporting similar technologies would be a plus.Personal Attributes:Customer Advocacy Be the Customer s advocate in the organization.Excellent Communication Skills Clear and Crisp communication (email and verbal), Ability to adapt the communication based on the audience.People Leadership.Ownership and Problem-Solving mindset.Ability to work with different stakeholders for outcomes.Obsess about Quality, strive for delivering quality output in every interaction.Encourage diversity and innovation.Qualification:Graduates with 3+ years of relevant Operational and People Management experience.Relevant technical skills/certifications would be an added advantage.