Erp Technical Support Executive

Lakeshow

Looking 1-3yrs experienced in Night Shift

Your job responsibility is to carry out BPO- Night Shift( Non-Voice),

Customer Support offline & online as required.

Sending Notification EDI Order Notification to the clients

Interaction with US clients / on site leads to firm-up requirements

Basic knowledge on any Domain - Retail, Apparel, Textile etc

Proven ability to work independently on projects

Good communication in English - written & verbal

Basic Knowledge in EDI and Ms-Office

Knowledge in MS-SQL

Note: Pls Don't Apply if you are not interested to work in NIGHT SHIFT

Responsibilities and Duties

Willing to take care USA Phone calls

Support to do online and offline as needed

Explain the process of ERP to the customer

Preparing Manual documents

MS-SQL Script running's into the customer dB

Data entry etc...

Experience : 1 - 3 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Technical Support Executive

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : Male

Job Country : India