Team Leader Operations Job Vacancies in Kochi

We are looking for a dynamic and people-focused Team Leader to guide, mentor, and inspire our CRC team. The ideal candidate will ensure daily process excellence, drive performance, and create a positive work culture while meeting business goals.Key Responsibilities;Lead and manage a team of Tele-Callers, ensuring daily productivity & quality.Monitor performance (conversion, reachability, and customer satisfaction).Provide coaching, feedback, and motivation to team members.Ensure 100% compliance with process and reporting requirements.Coordinate with Quality, Training, and Management teams for smooth operations.Handle escalations and ensure timely resolution.What Were Looking For;Minimum 2 years of experience in a call center as a Team LeaderStrong communication & leadership skills.Goal-oriented with a problem-solving mindset.Familiarity with Microsoft Excel and reporting practices.What We Offer;Attractive salary + performance incentives.Growth opportunities within the organization.A supportive and professional work environment.Recognition programs and employee engagement activities.

Candidates should have an experience into following:- Should have worked on international voice and blended process- impact the business: BY driving results aligned with stated goals for performance metrics, telephony, metrics, utilization, productivity , attendance and attrition. manage administrative responsibilities: such as attendance tracking , queue administration and corrective delivery.-Influence the lives of others: Develop , train and manage team members .- Strengthen relationships: Establish and maintain communication with clients and/ or teams members , understand needs , resolves issues, and meet expectations-Keep morale high: Ensure motivational programs are in place and encourage frequent recognitions.-Impact the bottom line : Produce solid and effective strategies based on accurate and meaningful data reports and analysis and /or keen observations .Work mode- 5days working and 2 days rotational offwork timings - US shifts

We have Opening for Ground StaffDear Candidates, Greetings bright, energetic ASPIRANTS Providing excellent customer services to the passengers on board. Taking care of their safety and security. Ground Staff on roll vacancies for full time jobs!!GROUND STAFF Job- Male/Female, Fresher/Experience Both type JobCandidates required. Freshers and Experienced both are welcome. INTERESTED CANDIDATE MUST APPLY HRstarting salary:20000 to 45000Post & Designation and Vacancy for ;-Air ticketing, Ground staff ,cashier, Cabin Crew Customer support Associate (CSA), Brand Ambassadress (BA), Passport Checking, L , Supervisor ,Cashier, other so many posts.Facilities:Living, medical, fund, bounce, insurance, over time. 8 hours duty Sunday off, medical leaves and all national holidays.Job shift :- rotational shift - Day & Night (According to you)Job location all over India , nearest to your district or airport.HR NISHA SHARMA

Manage and coordinate all activities related to Export-Import. Talk to clients abroad to catch business. Perform consistent mail campaigning for the company. Liaison with Private and Government entities.

Job descriptionPerforming market researchGathering and processing research dataPerforming basic admin duties including printing, sending emails, and ordering office suppliesAssisting and coordinating with the sales teamAssisting the Front Office teamAssisting with inventory controlOrganizing staff meetings and updating calendarsKey Skills :Back OfficeData EntryComputer Operator

We have Opening for Air TicketingDear Candidates, Greetings bright, energetic ASPIRANTS Providing excellent customer services to the passengers on board. Taking care of their safety and security. Ground Staff on roll vacancies for full time jobs!!GROUND STAFF Job- Male/Female, Fresher/Experience Both type JobCandidates required. Freshers and Experienced both are welcome. INTERESTED CANDIDATE MUST APPLY HRstarting salary:20000 to 45000Post & Designation and Vacancy for ;-Air ticketing, Ground staff ,cashier, Cabin Crew Customer support Associate (CSA), Brand Ambassadress (BA), Passport Checking, L , Supervisor ,Cashier, other so many posts.Facilities:Living, medical, fund, bounce, insurance, over time. 8 hours duty Sunday off, medical leaves and all national holidays.Job shift :- rotational shift - Day & Night (According to you)Job location all over India , nearest to your district or airport.HR NISHA SHARMA