Team Leader Operations 12th Pass Jobs in Kolkata

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers

We're Hiring Team Leader (Travel / airlines Process)Location: Work From Office (WFO)Shifts: 24x7 rotational (5 days working)Are you a motivated and experienced leader ready to take charge of a dynamic team? Were looking for a Team Leader with experience in International Process Handling to lead and inspire a team of 1520 members.Key Responsibilities:Lead and manage a team of 1520 agentsMonitor and drive team performance across key metrics: Productivity, Quality, Shrinkage, and AttritionCoach and mentor new team members for smooth onboardingConduct weekly coaching sessions and performance reviewsProvide real-time floor support and handle escalations effectivelyIdentify training needs (TNI) and bridge process gapsReview existing processes and recommend improvements to boost CSAT and performanceAchieve Individual Contributor (IC) targetsEnsure AHT is maintained across different tenure bucketsSupport operational excellence in a 24x7 environment

We Requires 2 Air ticketing Executive (Domestic & International) at Lower Parel West.Position : Air Ticketing Executive (Domestic & International)Software : Amadeus software compulsoryContact Number=8865804957* Experience: 4 to 6 years* Salary: 20k to 35k* Position: 1Job Responsibilities:* Issuing Domestic/International flight tickets also amendments* Working on the GDS (AMADEUS) to process cancellations && refunds* Co-ordinating with the airlinesDesired Skill Sets & Experience:- Prior experience in Ticketing is preferred.- Working knowledge of Amadeus- Good communication skills to enable effective communication with customers as well as travel partnersFor Interview share me your Resume on hidden_email