39

Support Executive Job Vacancies in Kerala

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  • Fresher
  • Kanjikode Palakkad
Production Support Staff Development Manufacturing Process
We are seeking a Production Supervisor to oversee daily operations in our manufacturing facility located in Kanjikode, Palakkad. This role is ideal for fresh graduates holding a diploma, who are eager to start their career in production management.Key Responsibilities: - Supervise Production Processes: Monitor and guide the production team to ensure that all tasks are completed accurately and efficiently. - Quality Control: Ensure that all products meet our quality standards by conducting regular inspections and implementing corrective actions when necessary. - Inventory Management: Keep track of materials and supplies, ensuring that there is enough stock for uninterrupted production while minimizing waste. - Team Coordination: Organize shifts, assign tasks, and foster a positive work environment to enhance team performance. - Reporting: Maintain clear and accurate records of production output, equipment maintenance, and any issues that arise during operations.Required Skills and Expectations: We expect candidates to have strong communication skills and the ability to lead a diverse team effectively. Problem-solving skills are essential for addressing production challenges quickly. Candidates should be detail-oriented, able to work independently and collaboratively, and possess a basic understanding of manufacturing processes. A commitment to maintaining a safe and organized work environment is also crucial for success in this role.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Kochi
Customer Relationship CRM Customer Support CRM Sales Client Retention Convincing Power Communication Skills Marketing Communication Clinet Handling Customer Care MIS Reporting MS CRM Service Marketing CRM Strategy Customer Handling
Job DescriptionWe are looking for a CRM Executive who will be responsible for managing customer relationships, handling customer queries, ensuring timely follow-ups, and maintaining accurate customer records.Key Responsibilities. Manage and update customer information in the CRM system.. Handle customer enquiries, complaints, and requests professionally.. Follow up with customers through calls, emails, and WhatsApp.. Maintain strong relationships with existing and potential customers.. Coordinate with the Sales, Marketing, and Operations teams.. Track leads, customer interactions, follow-ups, and conversions.. Ensure timely resolution of customer issues.. Monitor customer satisfaction and support customer retention.. Prepare daily, weekly, and monthly CRM reports.. Maintain accurate and confidential customer records.Required Skills. Excellent communication and interpersonal skills.. Good customer-handling and follow-up skills.. Basic knowledge of CRM software and MS Office.. Strong organizational and problem-solving abilities.. Ability to work independently and as part of a team.. Customer-focused and positive attitude.Key SkillsCustomer Relationship Management Customer Service Follow-up Communication CRM Software Lead Management Reporting Coordination
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kannur
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are seeking dedicated and enthusiastic individuals to join our team as Ground Staff. This position is based in Kannur and is open to candidates with 0 to 6 years of experience. A minimum education of 10th grade is required.Key Responsibilities:- Passenger Handling: Assist passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- Customer Service: Provide information about flights, schedules, and airport facilities, addressing any passenger inquiries or issues professionally.- Baggage Management: Monitor the loading and unloading of baggage to ensure safety and accuracy, minimizing any potential loss or damage.- Safety and Security Checks: Conduct necessary safety checks and ensure that all security protocols are followed in the airport environment.- Coordination with Airlines: Collaborate with airline staff and other ground employees to ensure timely and efficient flight operations.Required skills and expectations include:- Good Communication: Strong verbal communication skills are essential to interact effectively with passengers and team members.- Team Player: Must work well in a team environment, supporting colleagues to achieve shared goals.- Attention to Detail: Ability to pay close attention to details, ensuring all procedures are followed accurately.- Customer-Focused Attitude: A passion for providing excellent customer service and maintaining a positive atmosphere is crucial.- Flexible Schedule: Candidates should be willing to work various shifts, including weekends and holidays, as required in the airport environment.
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  • Fresher
  • 1.3 Lac/Yr
  • Thiruvananthapuram
Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Relationship Customer Communication Call Center Inbound Process Inbound Calls
We are looking for a dedicated and enthusiastic Customer Care Executive to join our team in Trivandrum. This role is perfect for freshers seeking to start their careers in customer service. You will provide support to customers and ensure their needs are met with efficiency and care.Key Responsibilities:1. Customer Support: Handle incoming calls and emails from customers, answering their questions and resolving issues promptly. You will be the first point of contact, so your communication skills should be strong.
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  • 0 - 6 yrs
  • 13.0 Lac/Yr
  • Kannur
Air Ticketing Executive Passport Checking Staff Customer Care Executive Ground Handling Staff Ground Staff Airport Operations Executive Airport Manager Front Desk Executive Customer Support Passengers Handling Cabin Crew
As an Air Ticketing Executive, you will be a key team member responsible for handling ticketing processes for customers. Your role will involve interacting with clients, providing them with valuable travel information, and ensuring a smooth booking experience.Key Responsibilities:- Ticket Booking: Assist customers in booking airline tickets based on their travel needs, ensuring accurate input of details and prompt confirmation.- Customer Support: Provide information about flight schedules, fare options, and policies, addressing any questions or concerns clients may have.- Record Keeping: Maintain accurate records of ticket sales, cancellations, and client interactions to ensure compliance and streamline future bookings.- Payment Processing: Handle payment transactions securely and accurately, providing customers with receipts and ensuring security protocols are followed.- Change Management: Manage any changes or cancellations to existing itineraries, keeping customers informed and finding suitable alternatives.- Coordination with Airlines: Liaise with airlines for updates on flight status, schedule changes, and promotions to keep customers informed and provide updated travel options.Required Skills and Expectations:Candidates should have a strong attention to detail, ensuring all bookings are accurate and customer needs are met. Excellent communication skills are essential for interacting with customers and airline representatives. A basic understanding of ticketing systems and procedures is preferred, although training may be provided for beginners. Being organized and able to handle multiple bookings simultaneously is crucial. A friendly demeanor and willingness to assist customers will enhance their experience and encourage repeat business.
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  • 1 - 6 yrs
  • 40.0 Lac/Yr
  • Kozhikode
Freelance Data Entry Executive Data Entry Operator Work From Home
We are seeking a diligent and detail-oriented Typist to join our team. This is a part-time, work-from-home position based in Kozhikode. The ideal candidate will have experience in typing and will be responsible for producing clear and accurate documents.Key Responsibilities:- Accurate Typing: Efficiently type documents, reports, and other materials while maintaining accuracy and attention to detail.- Formatting Documents: Ensure all documents are well-organized and formatted according to specified guidelines, enhancing readability and professionalism.- Editing and Proofreading: Review typed content for grammatical errors and typos before submission, ensuring the final output is polished and error-free.- Time Management: Meet established deadlines for each project, managing time effectively to maintain productivity.- Data Entry: Enter data into digital systems as required, ensuring that information is recorded accurately and efficiently.- Communication: Collaborate with team members and supervisors to clarify project requirements or deadlines, maintaining clear and effective communication.Required Skills and Expectations:- High school diploma (12th Pass) is mandatory.- Proven typing skills with a minimum of 40 words per minute.- Proficiency in using word processing software (e.g., Microsoft Word or Google Docs).- Strong attention to detail and the ability to produce quality work.- Good organizational skills and the ability to manage multiple tasks simultaneously.- Reliable internet connection and necessary equipment for remote work.- Prior experience in a similar role is preferred, but not required.
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Looking For BPO Customer Support Executive

Epiq India Support Services LLP

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kochi
BPO Operations Voice Process Domestic BPO Customer Support Customer Care BPO Basic Computer Skills Good Communication Skills BPO Voice Outbond Calls Call Center
Customer Service + Renewals (Experienced)Locations: Kochi (High Priority)Languages: English+ Telugu/MalayalamEligibility: HSC Pass Age: 2235Experience: Min. 1 year in Customer Service / Renewals / UpsellingSalary: 18,000 22,000 In-Hand (Based on last drawn)Shift:Females: 10 AM 7 PMMales: 12 PM 9 PM
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  • 2 - 5 yrs
  • 3.8 Lac/Yr
  • Kochi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication
- Customer Relationship: Build and maintain strong relationships with customers to ensure their needs are met and issues are resolved promptly and effectively.- Outbound Calling: Initiate outbound calls to customers for follow-ups, feedback, and to provide updates on products or services.- Customer Care: Provide excellent customer care by addressing inquiries, resolving complaints, and ensuring customer satisfaction at all times.- Customer Service: Deliver exceptional service to customers through various communication channels such as phone calls, emails, and live chat.- Customer Support: Offer support to customers by guiding them on product usage, troubleshooting issues, and providing relevant information.- Customer Handling: Handle customer interactions professionally, patiently, and efficiently to create positive experiences for them.- Customer Management: Manage customer accounts, profiles, and preferences to personalize their experience and enhance customer loyalty.- Customer Communication: Communicate effectively with customers by listening attentively, responding promptly, and providing clear information to meet their needs.- Required Skills: The candidate should possess excellent communication skills, problem-solving abilities, patience, empathy towards customers, attention to detail, and the ability to work well in a team. A minimum of 2 years of experience in customer care roles is preferred. Educational qualifications of at least 12th pass or a Bachelor's degree in any field are required. The candidate should be comfortable working in an office environment and be able to work full-time. Male candidates are preferred for this role.
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Good Communication Cash Flow Management Costomer Customer Relationship Customer Support Problem Solving
- Responsibilities:1. Engage with customers: Interact with customers to understand their needs and concerns, and provide solutions to ensure customer satisfaction and loyalty.2. Retain customers: Implement strategies to retain existing customers and prevent them from switching to competitors.3. Build relationships: Establish strong and lasting relationships with customers to increase customer loyalty and encourage repeat business.4. Resolve issues: Address customer complaints and resolve any issues or conflicts in a professional and efficient manner.5. Manage cash flow: Monitor and manage cash flow related to customer retention activities to ensure profitability and sustainability.- Required skills:1. Good communication: Excellent verbal and written communication skills to effectively interact with customers and address their needs.2. Customer relationship: Ability to build and maintain positive relationships with customers to enhance customer satisfaction and loyalty.3. Problem-solving: Strong problem-solving skills to quickly identify issues and provide effective solutions to meet customer needs.4. Customer support: Experience in providing customer support and assistance to resolve customer inquiries and concerns.5. Cash flow management: Knowledge of cash flow management principles to efficiently handle financial aspects related to customer retention activities.
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Airport Staff Multitasking Time Management Teamwork Flight Attendant Communication Customer Support Adaptability Airport Operation System Support Executive Admin
An Air Hostess is responsible for ensuring the safety and comfort of passengers on flights. They must greet passengers, assist with luggage, provide safety demonstrations, serve meals and drinks, and attend to any passenger needs during the flight. Air Hostesses must also be able to handle emergencies and unexpected situations with calm and professionalism.Key responsibilities of an Air Hostess include:- Greeting passengers and assisting with seating- Ensuring passengers comply with safety regulations- Serving meals and beverages
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Communication Leadership Team Support Problem-Solving Decision-Making Technical Proficiency Resource Management Professionalism Time Management Organizational Administrative Management Presentation Skills Multi Tasking
The Administration Executive is responsible for overseeing the day-to-day administrative operations of the organization. This includes coordinating office activities, ensuring smooth communication between departments, and assisting in the implementation of company policies and procedures. Key responsibilities include:1. Providing administrative support to ensure efficient office operations2. Coordinating and scheduling meetings, appointments, and travel arrangements3. Assisting with the preparation of reports, presentations, and other documents4. Managing office supplies and equipment
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Basic English Communication Customer Support Executive Customer Service
Were hiring for exciting opportunities in Bangalore, Chennai, and Kochi! Open Roles: Customer Support Locations: Bangalore Chennai KochiIf you or someone you know is looking for a great career opportunity, feel free to connect or share your resume.
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Sales Support Executive

Grapes Innovative Solutions

  • 3 - 6 yrs
  • 3.5 Lac/Yr
  • Thrissur
Direct Sales Good Communication Sales Customer Relationship Counter Sales
Grapes Innovative Solutions is a top-ranking Hospital Management System (HMS) provider, leading the way in healthcare technology with cutting-edge products and services. We specialize in integrated management systems that improve workflow efficiency and enhance operational practices for hospitals, clinics, and other healthcare providers.As part of our rapid business expansion, we are looking for dynamic, young, and smart Sales and Support Executives to join our vibrant team and help take our innovative healthcare solutions to a broader market.Position Summary:As a Sales and Support Executive, you will play a dual role in driving sales of our HMS solutions and delivering frontline support to clients post-sale. You will be responsible for lead generation, client acquisition, solution presentation, and ensuring seamless implementation and after-sales service. This is an exciting opportunity to contribute to one of the fastest-growing sectors in India HealthTech.Key Responsibilities -- Identify, qualify, and generate leads through field visits, cold calling, referrals, etc.- Develop a strong understanding of customer needs, workflows, and challenges, and propose customized solutions that align with their operational and clinical requirements.- Manage the full sales cycle from lead generation and pitch to negotiation, closure, and post-sales transition.- Build and nurture long-term business relationships with key stakeholders in healthcare institutions to ensure sustained engagement and repeat business. Understand client needs and tailor solutions accordingly.- Achieve and exceed assigned sales targets on a monthly, quarterly, and annual basis through focused territory management and strategic planning.- Monitor market trends, competitor activities, and pricing dynamics to adapt sales strategies and stay ahead in the competitive landscape.- Collaborate closely with internal teams including Product, Support, and Implementation to ensure smooth client onboarding and satisfaction.- Participate in product training sessions to stay informed about product updates, new features, and technological advancements.- Provide insights and feedback from the field to the management and product development teams to contribute to continuous improvement of offerings.- Ensure documentation and compliance of all sales-related activities including proposal generation, contract signing, and service-level agreements (SLAs).Candidate Profile -Education:Bachelors degree in Business Administration, Marketing, IT, Healthcare Management, or related field.Skills & Attributes:- Strong communication and interpersonal skills.- Tech-savvy with the ability to understand and explain software solutions.- Self-motivated, energetic, and customer-oriented.- Ability to work under pressure and meet deadlines.- Willingness to travel for client visits and demonstrations.Age Limit:- 28 years.Preferred:- Prior experience in Healthcare IT, hospital equipment, or software sales.- Understanding of hospital operations and healthcare workflows.What We Offer- Competitive salary with performance-based incentives.- Training and professional development opportunities.- Exposure to the fast-growing Health-Tech industry.- A young, supportive, and growth-driven work environment.- Opportunities for career advancement.
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Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills
Required Airport Supervisor In Airport & Airlines for full time jobWe need only people those whom are really interested to be a part if the companyQualification: - 10th, 12th, Diploma/Engineering, Graduate & Post Graduate (Hospitality Aviation must apply)Male/Female, Both type Job Candidates requiredHiring for:1. Ground Staff : 18,600 to 35,000.2. Cash Counter : 15,000 to 80,000.3. Ticketing Executive-21,000 to 60000.4. Security Guard : 15,000 to 30,000.5. Bouncer : 21,000 to 42,000.6. Food Counter : 14,000 to 21,000.7. Security Supervisor : 15,000 to 25,000.8. Cabin Crew : 24,200 to 72,000.9. CSA : 18,600 to 32,500.10. Back Office & Front Office : 16, 500 to 42,600.Working Area:- Office + Outlet + Field.People whom are really interested to be apart of the esteemed organization please applyFacility : - Cab + Meal + Leaving + P.F + Medical Insurance + ESI facilities + 8 Hour duty Time + 5 days working + Over Time.Call me.Thank you
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Software Support Engineer - Kozhikode

Forte Recruitment Consultants

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Kozhikode
SQL Software Support Executive Software Support
Summary:You are expected to be an analyst and a programmer during the development, implementation, and support of information systems and applications. You will be the primary point of contact between customers and the development team. Your responsibilities may include resolving conflicts between the client and the development team or between internal development groups.Roles & Responsibilities: Demonstrate good working knowledge of IT technologies Prepare and maintain technical data, reports, documentation and briefings Basic understanding of ERP system (Purchase, Sales, POS, HR, finance) Supporting senior analysts by conducting research, preparing reports, and assisting with client meetings Coordinate and support software professionals in installing and analyzing applications and tools Develop, analyze and implement testing procedures, programming, and documentation Design efficient IT systems to meet business and technology needs Coordinate with developers to build and implement technology solutions Integrate multiple systems and reconcile the needs of different teams Confirm program operation by conducting tests; modifying program sequence and/or codes Research, evaluate and recommend solutions and appropriate technology to meet users needs Work with customers to maintain existing software as needed throughout their lifetime On completion, you will install and train the customer to effectively use the program
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Air Hostess Air Ticketing Ground Staff Customer Support Data Entry Operator Back Office HR Executive Passport Checking Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any 10+2/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical SALARY : - 25 K TO 40 K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All Over IndiaIf You Are Interested Then You Can Share Your Resume On This Whatsapp no.ThanksRegards/Aviation Team
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Agency Development Manager Agency Development Agency Channel Manager Agency Manager Field Executive Field Sales Field Sales Manager Field Sales Executive Agency Support Officer BFSI Banking Sales Life Insurance Life Insurance Advisor Walk in
Responsible for preparing and maintaining insurance policy records. Also handled the tasks of checking premium records on a regular basis Assisted Insurance sales team in achieving monthly sales target. Provided support to insurance sales financial department and handled additional duties and responsibilities as requiredRESPONSIBILITIES & DUTIES Develop various sources of agent hiring & build a team of agent & agent pipe line Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Development of agent prospecting habits, calling habits and work habits Work with agent on planning and reviewing of activities and goals Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Improve agent productivity & retention Maintain the quality vectors of business including persistency and surrenderTarget Achievement Drive sales and achieve targets through the bank branches Sales Support Support the Customer Relationship Officer in the branch for his/ her sales effort, in terms of generating benefit illustrations, accompanying on client calls Relationship Management Bank is the key customer of the Business Development Manager, and he/she must engage an open and trusting relationship with the Branch Managers/officers/staff Engage the employees of the bank branches in regular discussions to transfer knowledge about insurance. Ensure that all service Lead Generation
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Customer Support Executive (Female)

Skillzway Eduhub Private Limited

Customer Service Customer Support
Job Openings for 1 Customer Support Executive Job for Freshers in Ernakulam kadavanthara,customer service, having Educational qualification of : Graduates with Good knowledge in customer service etc.
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Communication Skills Chat Support Work From Home
Manage chat support and facilitate online sales. Have excellent command over English and contribute towards managing the bookings.The work will be done from Home and work for overseas client.
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Customer Support Executive

GJ Infotech Pvt Ltd

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Irinjalakuda Thrissur
Communication Trainer Customer Support
We are looking for 5 Customer Support Executive Posts in Irinjalakuda, with deep knowledge in Communication Trainer, Communication Trainer and Required Educational Qualification is : B.C.A,
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Fresher hiring for Ground Staff

Cloud Careers Services

  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kochi
Passenger Handling Baggage Handling Customer Service Customer Support Boarding Pass Executive Safety & Security Safety Security Officer Operational Support Operational Executive Excellent Communication Interpersonal Skills Customer Service Orientation Problem Solving Teamwork Coordination
As a Ground Staff member based in Kochi, you will play a crucial role in ensuring that airport and airline operations run smoothly and efficiently. Your responsibilities will include:- Check-in Assistance: Support passengers during the check-in process, verifying their identification and travel documents to ensure a seamless start to their journey.- Baggage Handling: Help manage luggage, including checking in, loading, and unloading bags, while ensuring all items are handled with care.- Customer Service: Provide friendly and efficient support to passengers, answering their questions and addressing any concerns to enhance their travel experience.- Boarding Management: Assist with the boarding process, ensuring passengers board in an orderly manner and follow airport regulations.- Safety and Security Checks: Participate in safety protocols by conducting security checks on passenger baggage and reporting any suspicious behavior to maintain a secure environment.- Communication: Liaise with other staff and departments to ensure that all operational matters are coordinated effectively, keeping everyone informed of important updates.Candidates should have a minimum of a 12th-grade education and be comfortable working in a busy environment. You should possess strong communication skills, be detail-oriented, and have a friendly demeanor. Experience in customer service is a plus but not mandatory; we welcome freshers. A willingness to work in shifts, including weekends and holidays, is essential for this full-time office role.
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Ground Staff Airport Jobs Aviation Avionics Cabin Crew Air Ticketing System Support Executive Passenger Handling Guest Relation Executive Front Desk Executive
Ground Staff are responsible for ensuring the smooth operation of airport activities, including passenger handling, baggage handling, and aircraft operations. They play a key role in ensuring the safety and comfort of passengers throughout their journey.Responsibilities for Ground Staff may include:- Greeting and assisting passengers at check-in counters- Ensuring passengers' baggage is safely stowed and unloaded- Assisting passengers with boarding and disembarking from aircraft.
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Administration Executive Admin Support Executive Administrator Executive Human Resource Executive HR Admin Executive Administration Office Executive Admin Office Assistant Office Admin Head Front Office Admin Senior Administration Executive
As an Administration Executive, your responsibilities will include overseeing and managing the daily operations of the office, providing administrative support to ensure efficient operation of the office, handling basic HR tasks such as onboarding new employees and maintaining employee records, managing office supplies and equipment, and coordinating with various departments to ensure smooth workflow.To excel in this role, you should have excellent organizational skills, strong attention to detail, the ability to prioritize tasks and meet deadlines, good communication skills, both written and verbal.
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Ground Staff Air Ticketing Air Freight Air Cargo Air Hostess Air Traffic Control Air Cabin Crew Airport Ticketing Airport Operation Airport Executive Airport Representative Airport Supervisor Administration Back Office Sales Marketing Analyst Data Entry Operator Customer Relationship Customer Support
Responsibilities of Airport Ground Staff include:1. Greeting passengers as they enter the airport2. Checking boarding passes and verifying passenger information3. Assisting passengers with baggage check-in and security screening4. Directing passengers to the appropriate departure gates5. Providing information on flight schedules and delays6. Handling customer complaints and inquiries7. Ensuring the safety and security of all passengers and airport personnel8. Working closely with airline staff and airport authorities to ensure smooth operations
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Admin Executive Administration Administration Executive Admin Support Executive System Support Executive Administrator Support Human Resource Human Resource Internship Human Resource Executive Human Resource Management Staff Recruitment
Admin Executive Responsibilities:1. Provide administrative support to all departments within the organization2. Handle incoming and outgoing correspondence3. Maintain and update office files and records4. Assist in organizing meetings and events5. Monitor office supplies and place orders when necessary6. Assist in preparing reports and presentations7. Handle basic HR tasks such as staff recruitment and onboarding8. Assist in managing office budget and expenses9. Provide support in resolving office IT and system issues.
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Fresher hiring for Ground Staff

DPSR Consultancy Solutions

Customer Support Communication Multitasking Ability Adaptability Crisis Management Baggage Handling Security Compliance Professional Presentation Boarding Management Technical Skills Interpersonal Skills
Ground Staff are responsible for ensuring the smooth operation of airport services by providing assistance to passengers and fulfilling various duties on the ground. The key responsibilities of a Ground Staff member include:1. Providing excellent customer support by assisting passengers with inquiries, check-in, boarding, and other related services.2. Demonstrating strong communication skills to effectively convey information to passengers and other airport staff.3. Having the ability to multitask and efficiently handle multiple tasks simultaneously in a fast-paced environment.
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Air Ticketing Multi Tasking Staff Front Desk Executive Passport Checking Staff Guest Relation Executive Customer Support Ticket Support Executive Ticket Checking Staff Ground Staff Airport Staff
We are looking for 79 Airport Jobs in Air Ticketing and MTS at multiple locations in Kolkata, Mumbai, Madurai, Salem, Hubli, Kalaburagi, Gulbarga, Mangalore, Kozhikode/Calicut, Bhubaneswar, Indore, with deep knowledge in Air Ticketing, Multi Tasking Staff, Front Desk Executive, Passport Checking Staff, Guest Relation Executive, Customer Support, Ticket Support Executive, Ticket Checking Staff, Ground Staff, Airport Staff and Required Educational Qualification is : Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree
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  • Fresher
  • 1.3 Lac/Yr
  • Kochi
Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Relationship Customer Communication Call Center Inbound Process Inbound Calls
We are looking for a motivated Customer Care Executive to join our team in Kochi/Cochin. This full-time role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service from the comfort of their homes.Key Responsibilities:1. Respond to Customer Inquiries: You will handle customer questions through phone calls, emails, or chat, ensuring clear and helpful communication to resolve issues.2. Provide Product Information: Explain our products and services to customers, helping them understand features, benefits, and usage in a friendly manner.3. Assist in Complaint Resolution: Work with customers to address their concerns, finding solutions and ensuring their satisfaction with our service.4. Maintain Records: Keep accurate records of customer interactions and inquiries to help streamline processes and improve service delivery.5. Collaborate with Team: Work closely with other team members to share ideas and strategies for providing excellent customer service.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written, to effectively engage with customers. A positive attitude and patience are essential when dealing with inquiries and complaints. Basic computer skills are required to navigate systems and maintain records. We value a willingness to learn and adapt, as well as the ability to work independently and manage time efficiently. A proactive approach to solving customer problems will be an important part of this role.
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