Sales Support Executive

Grapes Innovative Solutions

Grapes Innovative Solutions is a top-ranking Hospital Management System (HMS) provider, leading the way in healthcare technology with cutting-edge products and services. We specialize in integrated management systems that improve workflow efficiency and enhance operational practices for hospitals, clinics, and other healthcare providers.

As part of our rapid business expansion, we are looking for dynamic, young, and smart Sales and Support Executives to join our vibrant team and help take our innovative healthcare solutions to a broader market.

Position Summary:

As a Sales and Support Executive, you will play a dual role in driving sales of our HMS solutions and delivering frontline support to clients post-sale. You will be responsible for lead generation, client acquisition, solution presentation, and ensuring seamless implementation and after-sales service. This is an exciting opportunity to contribute to one of the fastest-growing sectors in India HealthTech.

Key Responsibilities -

- Identify, qualify, and generate leads through field visits, cold calling, referrals, etc.

- Develop a strong understanding of customer needs, workflows, and challenges, and propose customized solutions that align with their operational and clinical requirements.

- Manage the full sales cycle from lead generation and pitch to negotiation, closure, and post-sales transition.

- Build and nurture long-term business relationships with key stakeholders in healthcare institutions to ensure sustained engagement and repeat business. Understand client needs and tailor solutions accordingly.

- Achieve and exceed assigned sales targets on a monthly, quarterly, and annual basis through focused territory management and strategic planning.

- Monitor market trends, competitor activities, and pricing dynamics to adapt sales strategies and stay ahead in the competitive landscape.

- Collaborate closely with internal teams including Product, Support, and Implementation to ensure smooth client onboarding and satisfaction.

- Participate in product training sessions to stay informed about product updates, new features, and technological advancements.

- Provide insights and feedback from the field to the management and product development teams to contribute to continuous improvement of offerings.

- Ensure documentation and compliance of all sales-related activities including proposal generation, contract signing, and service-level agreements (SLAs).

Candidate Profile -

Education:

Bachelors degree in Business Administration, Marketing, IT, Healthcare Management, or related field.

Skills & Attributes:

- Strong communication and interpersonal skills.

- Tech-savvy with the ability to understand and explain software solutions.

- Self-motivated, energetic, and customer-oriented.

- Ability to work under pressure and meet deadlines.

- Willingness to travel for client visits and demonstrations.

Age Limit:

- 28 years.

Preferred:

- Prior experience in Healthcare IT, hospital equipment, or software sales.

- Understanding of hospital operations and healthcare workflows.

What We Offer

- Competitive salary with performance-based incentives.

- Training and professional development opportunities.

- Exposure to the fast-growing Health-Tech industry.

- A young, supportive, and growth-driven work environment.

- Opportunities for career advancement.

• Experience

  3 - 6 Years

• No. of Openings

  3

• Education

  B.B.A, Any Bachelor Degree

• Role

  Sales Support Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Infopark, Koratty, Thrissur