Sales Administrator 12th Pass Jobs in Mumbai

We are looking for a dedicated Sales Administrator to join our team in Mumbai. This part-time position allows you to work from home, providing flexibility while you support our sales team.**Key Responsibilities:**- **Manage Sales Orders:** Process incoming sales orders efficiently, ensuring accurate data entry and tracking of order status.- **Customer Support:** Assist customers with inquiries regarding products, services, and order updates, maintaining a high level of customer satisfaction.- **Sales Reporting:** Prepare and maintain sales reports on a regular basis, providing insights to help evaluate sales performance.- **Database Management:** Update and maintain the sales database, ensuring all customer and sales information is current and accessible.- **Collaboration with Sales Team:** Work closely with the sales team to provide necessary support for promotional activities and sales initiatives.**Required Skills and Expectations:**- Candidates should have completed at least the 12th grade education.- A background or interest in sales is beneficial, although no prior experience is required.- Strong communication skills are essential, both written and verbal, to effectively interact with customers and team members.- Proficiency in basic computer skills, including familiarity with Microsoft Office and other sales management software.- Candidates should be organized and detail-oriented, enabling them to manage multiple tasks simultaneously.- A positive attitude and willingness to learn are key qualities we are looking for, as you will be part of a dynamic team.

Handling inbound in-situ, telephonic, e-mail & social media-based queries of customers & potential customers.Resolve issues in conjunction with operations team.Cross-sell / up-sell to existing customers.Enable conversion of inbound potential customers.Undertake outbound campaigns through mass-mailing, call-back & follow-ups.Maintain relevant databases an generate MIS as required for analysis.