Relationship Executive 12th Pass Fresher Jobs in Gurgaon

Process: Zomato Customer Support (Voice/Chat)Job Responsibilities:* Handle customer queries via Voice/Chat.* Resolve issues related to orders, payments, cancellations, refunds, and deliveries.* Deliver excellent customer service while maintaining quality standards.* Escalate unresolved concerns to the relevant team.Eligibility:* 12th Pass / Undergraduate / Graduate* Freshers & Experienced candidates can apply* Good communication skills in English & Hindi* Additional regional language proficiency is an advantage:* Bengali* Kannada* Tamil* Telugu* Marathi

As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.

We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- Provide Product Information: Educate customers about our products and services, helping them to make informed decisions.- Maintain Customer Records: Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- Resolve Issues: Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- Follow Up with Customers: Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- Report Feedback: Gather customer feedback and report insights to management to identify areas for improvement in services and processes.Required Skills and Expectations:- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.

We are looking for a dedicated Delivery Executive who will play a crucial role in ensuring timely and accurate delivery of items to our customers in Gurgaon. This position requires a high level of responsibility, attention to detail, and a commitment to customer satisfaction.Key Responsibilities:- Deliver Packages: Safely transport and deliver packages to designated locations, ensuring they arrive on time and in good condition.- Route Planning: Plan and optimize delivery routes for efficiency, taking into account traffic patterns and delivery times.- Customer Interaction: Communicate professionally with customers upon delivery, addressing any inquiries or issues they may have.- Record Keeping: Maintain accurate records of deliveries made, including obtaining customer signatures and noting any special instructions.- Vehicle Maintenance: Ensure that the delivery vehicle is in good working condition by regularly checking its maintenance and reporting any issues.- Adhere to Safety Standards: Follow all safety guidelines and regulations while driving and delivering items to ensure personal and public safety.Required Skills and Expectations:Candidates must have a minimum education of 10th grade and can have up to 6 years of experience in delivery or related fields. Strong communication skills are essential for effective customer interaction. Candidates should be familiar with the Gurgaon area to aid in efficient route planning. A valid drivers license and a clean driving record are necessary. Dependability, attention to detail, and a positive attitude toward work are crucial for success in this role.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position allows you to work from the comfort of your home, and we welcome freshers who have completed their 12th grade to apply. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chats from customers, providing accurate information and assistance about our products and services.- Resolve Customer Issues: Identify problems customers are facing, troubleshoot effectively, and offer solutions to ensure customer satisfaction.- Maintain Customer Records: Accurately log customer interactions and update information in the system to keep track of requests and resolutions.- Follow Up with Customers: Reach out to customers who have pending issues to ensure they are resolved and the customer is satisfied with the solution provided.- Provide Product Knowledge: Keep yourself updated on product details and features to answer questions confidently and promote services effectively.Required Skills and Expectations:We expect the ideal candidate to possess strong communication skills, both written and verbal, to interact effectively with customers. A patient and positive attitude is crucial for dealing with customer complaints. Basic computer skills and familiarity with using customer service software would be beneficial. You'll need to demonstrate strong problem-solving abilities and work well independently, showing a willingness to learn and adapt to new challenges in a fast-paced environment.

We are looking for an Email Support Executive to join our team in Gurgaon. In this role, you will be responsible for managing customer inquiries and providing timely solutions through email communication. Key Responsibilities:- Respond to Customer Emails: You will handle customer queries and complaints via email, ensuring that every message is addressed promptly and professionally.- Provide Solutions: Understand customer issues clearly and provide accurate solutions. Aim to resolve problems efficiently to enhance customer satisfaction.- Maintain Records: Keep detailed records of customer interactions and transactions. This helps in tracking issues and maintaining continuity in support.- Collaborate with Teams: Work with other departments to ensure that customer issues are resolved effectively, sharing insights and feedback to improve services.- Follow Up with Customers: After resolving issues, you will follow up with customers to confirm their satisfaction and gather feedback on their experience.Required Skills and Expectations:- Communication Skills: You should possess excellent written communication skills to interact with customers clearly and effectively.- Problem-Solving Ability: A good analytical mindset is essential to identify issues and provide suitable solutions quickly.- Attention to Detail: Being detail-oriented is crucial to ensure that all customer inquiries are addressed accurately.- Basic Computer Skills: Familiarity with email systems and basic computer operations will aid in handling customer requests efficiently.- Positive Attitude: A friendly and approachable demeanor is important for building rapport with customers. This is a full-time position that requires commitment and a willingness to learn. If you are eager to start your career in customer support, we encourage you to apply.

Job SummaryWe are looking for a motivated and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, providing product or service information, and ensuring a high level of customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, chat, or in person.Resolve customer complaints and provide appropriate solutions within established timelines.Maintain accurate records of customer interactions and transactions.Provide information about products, services, policies, and procedures.Follow up with customers to ensure issues have been resolved satisfactorily.Coordinate with internal departments to address customer concerns efficiently.Meet customer service performance targets and quality standards.Identify customer needs and recommend suitable products or services when applicable.

We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. Assist Customers: Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. Resolve Issues: Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. Document Interactions: Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. Provide Product Knowledge: Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.

Customer Support Associate Location: Gurugram Job Type: Full-time

We are looking for a Customer Support Executive to join our team in Gurgaon. This is a full-time position ideal for individuals with 0 to 2 years of experience. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with assistance and support.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls, emails, or chats from customers, answering their questions and resolving any issues they may have.- Provide Product Information: You will assist customers by explaining our products and services, guiding them through features and benefits to help them make informed decisions.- Resolve Complaints: You will manage customer complaints professionally, using effective problem-solving skills to ensure customer satisfaction and loyalty.- Maintain Customer Records: You will document customer interactions and update their information in the database, ensuring accuracy and completeness for future reference.- Collaborate with Teams: You will work closely with other departments, such as sales and technical support, to provide seamless service to customers and address their needs.Required Skills and Expectations:Candidates should be at least 12th pass, with strong communication skills in English and any regional languages. Being patient and understanding is crucial for resolving customer issues. A basic understanding of computer applications is expected, along with a willingness to learn. You should be able to work well in a team and be eager to help others. Punctuality and a positive attitude towards work are also important traits for this role.

We are looking for a dedicated Customer Service Executive to join our team in Gurgaon. This position is ideal for individuals who are eager to start their career in customer service and have a passion for helping others.Key Responsibilities:- Interact with Customers: Handle customer inquiries via phone, email, or in person, ensuring they receive clear and accurate information about our products and services.- Resolve Issues: Identify customer problems and provide effective solutions, ensuring a high level of customer satisfaction and support.- Document Interactions: Maintain detailed records of customer interactions, including inquiries and complaints, to help improve service quality.- Follow-up: Proactively follow up with customers regarding their issues or requests to ensure timely resolution and to demonstrate excellent service.- Provide Feedback: Share insights and feedback from customers with the management team to drive product improvements and enhance the overall customer experience.Required Skills and Expectations:- Strong communication skills in English and Hindi, both written and spoken, to interact effectively with customers.- A good understanding of basic computer skills, which is necessary for managing customer records and using support software.- Ability to work independently and as part of a team, demonstrating reliability and a positive attitude.- Problem-solving skills to address customer concerns in a calm and efficient manner.- Willingness to learn and adapt, as the role may involve dealing with diverse customer needs and various products. Candidates must hold at least a 12th-grade education and be ready to work from the office in Gurgaon. We welcome fresh graduates and individuals with less than a year of experience to apply.

We are seeking a dedicated Customer Service Associate to join our team in Gurgaon Sector 82. This full-time position is perfect for individuals with a passion for helping others, offering an opportunity to grow within a dynamic environment.Key Responsibilities:1. Customer Support: Provide friendly and efficient assistance to customers via phone, email, or chat. Respond to inquiries, resolve issues, and ensure customer satisfaction.2. Product Knowledge: Maintain a strong understanding of our products and services to effectively answer questions and offer solutions to customers.3. Data Entry: Accurately record customer interactions and feedback in our system to help improve service quality and customer experience.4. Team Collaboration: Work closely with team members and other departments to ensure all customer needs are met quickly and effectively.5. Problem Solving: Analyze customer concerns and apply appropriate problem-solving techniques to provide timely solutions.Required Skills and Expectations:Candidates should possess excellent communication skills in English and a customer-focused approach. Being a 12th pass is mandatory for this role. A positive attitude, willingness to learn, and the ability to handle multiple tasks are essential. Candidates should also be adaptable to a fast-paced work environment and willing to work from the office. Prior experience in customer service is a plus but not required, as we value fresh talent eager to enhance their skills.

Roles:Acts as the first point of contact for visitors, clients, and callersRepresents the organization with a professional and friendly attitudeSupports daily front-office operationsEnsures smooth communication flow within the organizationResponsibilities:Greet visitors and guide them to the appropriate person or departmentAnswer incoming phone calls and direct them accuratelyHandle inquiries politely and provide correct informationManage appointment scheduling and meeting arrangementsMaintain visitor logs and issue visitor passes when requiredKeep the reception area clean, organized, and welcomingTake care for inventory and manage itMaintain basic records, files, and office documentsAssist with administrative tasks such as data entry and photocopyingCoordinate with security and other departments when neededKey Skills Required:Good communication and interpersonal skillsBasic computer knowledge (MS Word, Excel, email)Professional appearance and behaviorTime management and multitasking abilitiesCustomer service skills

Customer Service role is basically resolving consumers complaints through phone calls and providing the support if they are facing any kind of problem ol in Using the services than the customer service executive resolve thier problem and taking feedback from them .

Domestic process:Voice- Graduate/undergrad fresher6 days workingRotational shift and week offOne side transport in odd hours only Salary: 16500 in-hand +IncentivesLocation: GurgaonWork from officeCount needed: 30Procedure 1. HR round2. VNA round3.Ops roundInterview are held virtually

Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Company: GlobivaProfile: Customer service executive/ Sales executive Salary: 14k in hand - 23k in hand Location: Gurugram Job description: Resolve queries of customer via calls Customer Handling Eligibility:UG/ Graduate both can apply Fresher & Experience both can apply For experience 7 Month Experience required Good communication required Thanks & Regards HR Tanya Chauhan dreams.chazers@gmail.com

A Customer Service Executive role for international and domestic process . Must have excellent English communication skills.