Outbound Calling Job Vacancies in Patiala

Hiring Profile: Immigration TelecallerPosition: Immigration TelecallerLocation: [Insert Location or Remote]Job Type: Full-timeExperience Required: 02 years (Freshers welcome)Industry: Immigration / Overseas Education / ConsultingSalary: Competitive, with performance-based incentivesJob Summary:We are seeking an enthusiastic and results-driven Immigration Telecaller to join our dynamic team. As the first point of contact for potential clients, you will play a key role in introducing our immigration services, guiding them through basic processes, and setting appointments with our expert consultants. If you have great communication skills, a passion for helping people, and are excited to work in a fast-growing industry, wed love to hear from you!Key Responsibilities:Make outbound calls to potential clients from our leads databaseExplain immigration processes and services offered by the company (training provided)Respond to inquiries professionally and provide accurate informationSchedule follow-up calls or consultations with our immigration expertsMaintain records of calls, leads, and interactions in CRM toolsMeet daily/weekly call and conversion targetsProvide feedback to improve scripts and calling strategyQualifications:Minimum 12th pass or graduate in any streamExcellent communication skills in English and [insert local language, if applicable]Confident, persuasive, and a quick learnerBasic computer knowledge (MS Office, CRM tools)Prior experience in telecalling, customer service, or immigration consultancy is a plusWhat We Offer:Fixed salary + attractive incentive structureFriendly and supportive work environmentTraining and development opportunitiesCareer growth in the immigration and overseas consulting field

We want tellecaller with good communication skills

Job Title: Outbound Calling Executive & Document QC SpecialistReports to: Team Lead/SupervisorLocation: Patiala / Work from HomeJob Type: Full-timeJob Summary:We are seeking an experienced Outbound Calling Executive and Document QC Specialist to join our team. The successful candidate will be responsible for making outbound calls to customers, verifying information, and ensuring documents uploaded on our portal meet quality standards.Key Responsibilities:Outbound Calling Executive:- Make outbound calls to customers to verify information and follow up on pending documents.- Ensure timely resolution of customer queries and concerns.- Maintain accurate records of customer interactions.Document QC Specialist:- Review and verify documents uploaded on the portal for accuracy and completeness.- Conduct daily QC of 1000 forms/applications.- Ensure documents meet quality standards and comply with regulatory requirements.- Identify and flag discrepancies or errors in documents.- Notify applicants via email/phone call if documents fail QC.Requirements:- 1-2 years of experience in outbound calling/customer service.- 1-2 years of experience in document verification/QC.- Excellent communication and interpersonal skills.- Ability to work in a fast-paced environment.- Strong analytical and problem-solving skills.- Proficient in MS Office and document management systems.Education:- High school diploma or equivalent required.- Bachelor's degree preferred.Working Hours:- Flexible hours, but must be able to work minimum 8 hours a day.- Daily QC of 1000 forms/applications can be done at any time during the day.Performance Metrics:- Call quality and resolution rate.- Document QC accuracy and efficiency.- Customer satisfaction ratings.Salary:- Competitive salary based on experience