Hotel Manager Job Vacancies in Assam

- Data Entry and Record Keeping: Input and maintain accurate guest information, reservation details, and financial records in the hotels systems.- Administrative Support: Assist in handling daily administrative tasks such as managing emails, processing documents, and organizing files for different hotel departments.- Reservation Management Assistance: Support the front office team with reservation updates, cancellations, and changes by maintaining and updating guest records.- Billing and Invoicing: Assist with generating invoices, processing payments, and maintaining accurate billing records for guest transactions.- Inventory Management: Help track and manage the inventory of hotel supplies (e.g., stationary, linens, etc.), ensuring proper stock levels.- Report Preparation: Assist in preparing daily, weekly, or monthly operational reports, including occupancy rates, revenue reports, and other relevant metrics.- Document Filing and Organization: Maintain and organize physical and digital files, ensuring that all documents are easily accessible and up-to-date.- Support for Accounting: Help the accounting department with basic tasks such as filing receipts, processing payments, or reconciling accounts.- Coordination with Other Departments: Assist in coordinating communication between departments, relaying important information regarding room availability, guest requests, or supply needs.- Handling Guest Complaints (Indirectly): Provide back-office support in resolving any discrepancies or issues related to guest billing, reservation errors, or service requests.- Data Analysis: Help with collecting and analyzing data related to hotel performance (e.g., occupancy rates, revenue), and prepare insights for management.- Hotel Software Management: Use hotel management software for updating guest records, reservations, and generating reports as per the department's requirements.

KEY RESPONSIBILITIES:1. Sales & Client Management Identifying potential clients, closing deals, and maintaining relationships.2. Event Coordination Planning and executing banquets, weddings, and corporate events.3. Marketing & Promotions Creating strategies to attract new business.4. Budgeting & Reporting Managing event costs, preparing sales reports, and ensuring profitability.5. Customer Service Overseeing events, ensuring client satisfaction, and handling feedback.6. Team Management Training and leading the banquet sales team.

A Hotel Management Executive coordinates daily accommodation, guest services, and departmental operations to ensure high standards of hospitality and efficiency.Guest Relations: Greet visitors, manage check-in/check-out procedures, and resolve any complaints promptly. As noted by Indeed, a key duty is to Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations.HR GUPISON-9395443146

We are looking for a Hospitality Manager to join our team in Kokrajhar. This role is essential for ensuring that our guests receive excellent service and have a pleasant experience during their stay.Key Responsibilities:- Guest Relations: You will greet guests warmly, assist with check-ins and check-outs, and provide information about facilities and services. Building a welcoming environment is crucial.- Team Coordination: You will supervise and support staff members in various departments, ensuring everyone works together to meet guest needs efficiently.- Quality Control: Regularly monitor cleanliness and maintenance standards in guest areas and rooms to ensure a comfortable and safe environment for visitors.- Problem-Solving: Address any guest complaints or issues promptly and effectively, ensuring that concerns are handled professionally to maintain guest satisfaction.- Revenue Management: Assist in managing budgets and resource allocation to maximize profitability while maintaining a high standard of service.Required Skills and Expectations:Candidates must have strong communication skills to interact effectively with guests and staff. A basic understanding of hospitality operations is essential, though prior experience is not mandatory. A positive attitude and the ability to work in a fast-paced environment are important. Additionally, good organizational skills will help manage multiple tasks efficiently. Flexibility in working hours, including weekends and holidays, is required. Commitment to providing outstanding service and creating memorable guest experiences is crucial for success in this role.

We are seeking a motivated Hotel Executive to join our team in Karbi Anglong, Assam. This entry-level position is ideal for individuals looking to start their career in the hospitality industry.Key Responsibilities:- Guest Service: Provide excellent customer service by welcoming guests, addressing inquiries, and handling check-ins and check-outs efficiently.- Reservations Management: Assist with managing room bookings and ensuring that guests' preferences and special requests are noted and accommodated.- Front Desk Operations: Maintain the front desk area, ensure all information is updated, and handle phone calls, emails, and messages professionally.- Collaboration with Staff: Work closely with other hotel departments, such as housekeeping and maintenance, to ensure all guest needs are met and operations run smoothly.- Problem Resolution: Address and resolve any guest complaints or issues promptly and effectively to enhance their experience.Required Skills and Expectations:Candidates must possess strong communication skills and a friendly attitude to create a welcoming environment. Basic computer skills are essential for managing bookings and handling inquiries. A team-oriented spirit and the ability to work under pressure are important for this role. Flexibility in working hours, including weekends and holidays, is expected to provide round-the-clock service to our guests. This position is suitable for those who are 12th pass and are eager to learn and grow within the hospitality sector.

- Oversee the day-to-day operations of the hotel, ensuring all departments (front office, housekeeping, food and beverage, maintenance, etc.) run smoothly.- Lead, train, and manage hotel staff, ensuring high levels of performance and customer service.- Create training programs to improve staff skills and maintain motivation.- Ensure the highest level of guest satisfaction by handling customer complaints and resolving issues promptly.- Monitor guest feedback (via surveys, online reviews, etc.) and implement necessary improvements.- Prepare and manage the hotel's budget, ensuring profitability while controlling expenses.- Monitor revenue streams and adjust strategies to maximize income (e.g., room rates, occupancy rates, event bookings).- Develop and implement marketing and sales strategies to promote the hotel and increase bookings.- Ensure the hotel complies with all local health, safety, and legal regulations.- Oversee the maintenance of the hotel property, ensuring that facilities are clean, well-maintained, and safe.- Monitor and manage room pricing strategies to optimize revenue while maintaining competitive positioning in the market.- Work with senior management to develop long-term strategies for hotel growth and expansion.- Manage relationships with suppliers, ensuring cost-effective procurement of hotel supplies and services.- Oversee the implementation of health and safety regulations, ensuring guest and staff safety at all times.- Maintain regular communication with hotel owners or management company, providing updates on hotel performance, financials, and other key metrics.- Oversee the planning and execution of events, conferences, and banquets, ensuring seamless service for group bookings.

Must have a minimum of 5 years of experience in front office operations at 3-star or 4-star hotels/resorts. Should be well-educated, well-mannered, and of good character. Must possess strong leadership and communication skills to manage front office operations efficiently. Should be able to handle guest relations professionally and ensure excellent customer service. Capable of collaborating with travel agencies and tour operators to bring in good business. Must take responsibility and initiative in daily operations, ensuring smooth check-in/check-out processes, reservations, and overall guest satisfaction.

- Manage and supervise all aspects of the hotels food and beverage operations, including restaurant, bar, room service, and banquet functions.- Hire, train, and develop F&B staff, including servers, bartenders, kitchen staff, and supervisors.- Conduct regular staff evaluations, set performance goals, and ensure team members adhere to hotel standards.- Collaborate with chefs and kitchen staff to develop and refresh the restaurant menu, ensuring it meets guest preferences and industry trends.- Oversee inventory control for all food and beverage products, ensuring adequate stock levels while minimizing waste and spoilage.- Manage purchasing, ordering, and supplier relationships to ensure the best pricing and quality.- Ensure all food and beverage products meet quality standards, presentation, and safety guidelines.- Ensure compliance with health, safety, and hygiene regulations, including food safety standards and local laws.- Monitor guest feedback and resolve any issues related to food and beverage service.- Ensure that guest complaints and special requests are addressed promptly and effectively.- Prepare and manage the food and beverage department's budget, ensuring profitability without compromising quality.- Analyze financial performance and develop plans to achieve revenue targets.- Oversee the planning, organization, and execution of events, conferences, and banquets, ensuring seamless service and guest satisfaction.- Create and implement operational policies and procedures for the food and beverage department, ensuring efficiency and consistency.- Work with the marketing department to create promotional strategies for food and beverage offerings, including seasonal menus, special events, and discounts.- Establish and maintain relationships with food and beverage suppliers to negotiate pricing, delivery schedules, and quality standards.- Stay updated with industry trends, emerging food and beverage innovations, and consumer preferences.F