Hotel General Manager Job Vacancies in Chennai

he General Manager is responsible for managing daily hotel operations and providing overall leadership in the hotel's continuing effort to deliver outstanding guest service and financial profitability.Guarantee the highest standards of hotel upkeep, safety and guest satisfaction- Champion Business Excellence- Drive the hotels financial success and guest satisfaction by exceeding key performance indicators.-Collaborate with Sales and Marketing to develop revenue generating strategies for the hotel -Inspire a culture of excellence by providing strong leadership to all team members.-Monitor and develop team member performance, particularly the executive team and department heads -Foster a workplace where every team member thrives and contributes to the propertys collective goals -Elevate Guest Experience -Manage operations with a keen eye for detail-Monitor guest feedback and implement improvements as necessary to exceed guest expectations-Deliver exceptional service to ensure every guest leaves with a desire to return-Financial Stewardship-Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives -Quality AssuranceConduct regular inspections to ensure compliance with quality and brand standard requirementsImplement improvement initiatives to enhance overall guest experience and hotel reputation

1. Retention of manpower and Motivating the team to ensure the sales target is met.2. Scheduling shifts and assigning tables to waitstaff.3. Appointing, inducting, and mentoring new staff members.4. Resolving customers questions and grievances in a professional manner.5. Conducting payroll activities in an accurate, timely manner.6. Ensuring that the restaurant adheres to pertinent health and safety regulations7. Recording all income and expenses and ensuring that cash registers are balanced8. Excellent conflict resolution abilities.9. Ability to work evenings, weekends, and holidays.10. Sales forecasting and apportioning targets across teams.11. Wastage control measures.

Checking guests in and out.Receiving and managing reservations made online and telephonically.Verifying guests' payment methods during check-in.Assigning rooms to guests and informing them of any specials offered by the hotel.Organizing transport services for guests at their request.Providing guests with information about the hotel.Keeping abreast of attractions that may be of interest to guests.Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.

Relevant experience,good communication skillwritten and verbal in englishVTS CAREER CONSULTANT

As a restaurant captain, you are responsible to promote and ensure guest satisfaction, maintaining a safe and sanitary work environment, and ensuring only the highest quality products are being served.