We are seeking a motivated Hotel Executive to join our team in Karbi Anglong, Assam. This entry-level position is ideal for individuals looking to start their career in the hospitality industry.
Key Responsibilities:
- Guest Service: Provide excellent customer service by welcoming guests, addressing inquiries, and handling check-ins and check-outs efficiently.
- Reservations Management: Assist with managing room bookings and ensuring that guests' preferences and special requests are noted and accommodated.
- Front Desk Operations: Maintain the front desk area, ensure all information is updated, and handle phone calls, emails, and messages professionally.
- Collaboration with Staff: Work closely with other hotel departments, such as housekeeping and maintenance, to ensure all guest needs are met and operations run smoothly.
- Problem Resolution: Address and resolve any guest complaints or issues promptly and effectively to enhance their experience.
Required Skills and Expectations:
Candidates must possess strong communication skills and a friendly attitude to create a welcoming environment. Basic computer skills are essential for managing bookings and handling inquiries. A team-oriented spirit and the ability to work under pressure are important for this role. Flexibility in working hours, including weekends and holidays, is expected to provide round-the-clock service to our guests. This position is suitable for those who are 12th pass and are eager to learn and grow within the hospitality sector.
Experience
0 - 1 Years
No. of Openings
200
Education
12th Pass
Role
Hotel Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 26 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Joining Bonus, PF, Petrol Allowance, Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBER-7636073127