Front Desk Manager Fresher Jobs in Guwahati

A front desk is the primary reception area, typically located near the entrance of hotels, offices, or clinics, where staff manage guest check-ins, payments, inquiries, and security, acting as the main point of contact. It is synonymous with reception, front office, counter, or desk. Staff at the front desk handle scheduling, visitor registration, and guest services.

- Good knowledge in Excel- Willing to travel, having geographical knowledge- Having positive attitude, and willing to learn- Experience in Establishment Compliance will be added advantage- Immediate joiners will be preferred.

Airport Ground Staff are responsible for ensuring the smooth functioning of airport operations by handling various roles such as Cabin Crew, Airport Operation, Airport Manager, Passport Checking Staff, Baggage Service Management, Front Desk Executive, Ticket Support Executive, Airport Guest Relationship Executive, Ground Operations Staff, Airport Representative, Air Ticketing Executive, and System Support Executive.Key responsibilities for Airport Ground Staff include:- Assisting passengers during check-in and boarding processes- Ensuring safety and security procedures are followed

- Greet and assist customers with a friendly and professional approach, answering inquiries, providing information, and directing them to the appropriate department or personnel.- Assist passengers with check-in procedures, issue boarding passes, and ensure all required travel documents are verified for accuracy.- Handle incoming calls, emails, and messages, providing prompt and accurate responses to customer queries or redirecting them to the appropriate team.- Coordinate and schedule appointments, meetings, or calls for management or other departments, ensuring efficient time management.- Perform general office duties, such as filing, data entry, maintaining office supplies, and handling correspondence.- Address customer complaints or concerns professionally and promptly, escalating more complex issues to the relevant department when necessary.- Assist customers with booking flights, making reservations, and managing changes to bookings as per company guidelines.- Ensure the front office area is clean, organized, and welcoming, creating a positive first impression for all visitors.- Provide accurate and up-to-date information regarding flight schedules, check-in times, gate numbers, and any service-related queries.- Coordinate with other departments such as sales, customer service, and operations to ensure seamless service delivery and smooth airport operations.- Handle cash, credit card transactions, or other payment methods for ticket sales and other services, ensuring all financial transactions are accurate and documented.- Maintain accurate records of passenger information, appointments, and communications, and generate reports as required by management.- Provide personalized and high-level service to VIP passengers or special request travelers, ensuring an exceptional experience.- Ensure compliance with all airline policies, airport security regulations, and customer service standards set by the aviation company.

- Greeting Visitors: Welcome and assist customers, clients, and visitors with a friendly and professional demeanor, ensuring they feel valued.- Directing Inquiries: Answer phone calls, emails, and online queries, directing them to the appropriate department or personnel.- Appointment Scheduling: Schedule appointments for test drives, service bookings, and meetings with sales or service personnel.- Document Management: Maintain and organize paperwork, customer records, and important documents, ensuring they are accurate and up-to-date.- Sales Coordination: Assist the sales team by providing initial information to customers about available vehicles, promotions, and services.- Promotional Material Distribution: Distribute brochures, catalogs, and other marketing materials to customers and visitors.- Reception Area Management: Maintain a clean, organized, and professional reception area, ensuring it reflects the companys brand and reputation.- Waiting Area Assistance: Ensure that customers and visitors in the waiting area are comfortable and attended to, offering refreshments or information as necessary.- Internal Communication: Communicate effectively with different departments (Sales, Service, Spare Parts, Finance, etc.) to relay information and ensure smooth operations.- Handling Inquiries: Respond to customer inquiries about automobile models, service packages, and dealership services, ensuring accurate and up-to-date information is provided.- Invoice Management: Assist with the preparation of invoices, receipts, and payment tracking for vehicle purchases or service bills.- Brand Ambassador: Act as a brand ambassador, showcasing the companys products and services to customers and visitors with enthusiasm and professionalism.- Support for Test Drives: Assist with the logistics and coordination of test drives, ensuring the customer experience is seamless and positive.

- Guest Reception and Check-in/Check-out: Greet and welcome guests, assist them with check-in/check-out, and ensure that their stay starts and ends smoothly.- Handling Guest Inquiries: Answer guests questions, provide information about hotel services, facilities, and local attractions, and assist with any special requests.- Reservation Management: Assist with managing guest reservations, ensuring that the system is updated, and helping with any booking modifications or cancellations.- Phone and Email Management: Handle phone calls, redirect inquiries to the relevant departments, and respond to emails regarding reservations or guest concerns.- Guest Requests and Complaints: Address guest requests and complaints promptly, either resolving them directly or escalating them to higher authorities when necessary.- Check and Maintain Guest Records: Ensure all guest information is correctly entered into the system and updated during their stay. Maintain confidentiality of guest data.- Front Desk Operations: Keep the front desk area neat and organized. Ensure the front desk supplies (forms, brochures, maps) are always well-stocked and available for guests.- Billing and Payment Handling: Assist in processing payments, handling cash and credit card transactions, and generating accurate bills for guests.- Assisting with Room Assignments: Allocate rooms to guests as per availability, preferences, and booking details, ensuring they are happy with their accommodation.- Coordinating with Other Departments: Communicate guest needs to other departments such as housekeeping, room service, and maintenance to ensure a seamless guest experience.- Guest Check-out Process: Assist guests with check-out procedures, ensuring any outstanding charges are settled and that they leave with all necessary documentation (e.g., receipts).

We are looking for 39 Vacancy for Air Cargo Assistant at Airports Posts in Visakhapatnam, Itanagar, Guwahati, Goa, Ahmedabad, Ranchi, Kalaburagi, Gulbarga, Bangalore, Kochi/Cochin, Nagpur, with deep knowledge in Air Cargo, Air Cargo Executive, Cargo Handling, Cargo Staff, Cargo Executive, Cargo Supervisor, Ground Staff, Airport Manager, Front Desk Executive, Air Ticketing Executive and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree