Customer Relationship Female Jobs in Sector 62

Respond to customer inquiries promptly and professionally through various channels (phone, email, chat).Provide information about products and services, including pricing, features, and availability.Assist customers in troubleshooting and resolving issues with their orders or accounts.Document customer interactions accurately in the system for future reference.Collaborate with other departments to ensure customer needs are met effectively.Follow up with customers to ensure satisfaction and address any outstanding concerns.Stay informed about product updates, company policies, and promotions.Participate in training and development sessions to improve skills and service quality.

-Answer incoming calls and respond to customer's emails.-Team Handling-Management and resolve customer complaints.-Lead allocation to the Sales Teams-Identify and Resolve issues of existing candidatesRequired Candidate profile-Good communication skills-Email writing skills to customers