Customer Relationship MS CRMCustomer SupportProblem ManagementInterpersonal SkillsCustomer ManagementCustomer Handling
Handle customer queries and follow-ups Maintain CRM data and records Coordinate with sales and productionteams Provide updates to customers regardingorders
Customer Relationship Microsoft ExcelConvincing Skill in Bengali.
Job Tittle - Customer Service Associate.Location - Sahnewal, Ludhiana, Punjab.Experience: Freshers can apply.Skills Required: Good communication & convincing skills in Bengali. Basic knowledge of Email and MS-Excel. Female and local candidate preferred.Key Responsibilities: Contact potential/existing customers using scripts. Answer product/company-related queries. Understand customer needs and close sales. Direct qualified leads to field sales team. Update customer information in the database. Take & process orders accurately. Address customer complaints and maintain records. Conduct research to support lead generation.Qualification: Diploma / Degree / Certification in Computers.
We need a candidates who must have experience in Customer relationship line at least 2 to 4 years, only female candidate apply to this job,she must have own vehicle for daily up down, married female candidate will be more preferable, she must have good communication skills,