Job Tittle - Customer Service Associate.
Location - Sahnewal, Ludhiana, Punjab.
Experience: Freshers can apply.
Skills Required:
• Good communication & convincing skills in Bengali.
• Basic knowledge of Email and MS-Excel.
• Female and local candidate preferred.
Key Responsibilities:
• Contact potential/existing customers using scripts.
• Answer product/company-related queries.
• Understand customer needs and close sales.
• Direct qualified leads to field sales team.
• Update customer information in the database.
• Take & process orders accurately.
• Address customer complaints and maintain records.
• Conduct research to support lead generation.
Qualification: Diploma / Degree / Certification in Computers.