Client Servicing Female Jobs in Gurgaon

Responsible for lead generation

We are seeking a proactive and customer-focused Client Relationship Manager to build and maintain long-lasting relationships with our clients. The ideal candidate will be responsible for understanding client needs, ensuring customer satisfaction. This role requires excellent communication skills, strategic thinking, and the ability to manage multiple clients simultaneously.Key Responsibilities:Client Engagement: Serve as the main point of contact for client inquiries, updates, and support needs, ensuring a high level of client satisfaction.Relationship Management: Build and maintain strong, long-lasting client relationships through regular communication, follow-ups, and personalized service.Issue Resolution: Address client issues and concerns promptly, working with internal teams to find timely and effective solutions.Client Reporting: Provide clients with regular updates, performance reports, and any relevant insights to help them understand the value of our services.Collaboration: Work closely with sales, marketing, and product teams to align client goals with company objectives.Contract Management: Assist in the negotiation and renewal of client contracts, ensuring both parties are aligned on expectations and deliverables.Required Skills and Qualifications:Proven experience as a Client Relationship Manager or similar role.Strong interpersonal and communication skills.Ability to manage multiple clients and prioritize tasks effectively.Problem-solving attitude and a proactive approach.Experience with CRM software and customer support tools is a plus.What We Offer:Competitive salary and benefits package.Opportunities for professional development and growth.A collaborative and supportive work environment.

Job DescriptionClient Representative AssociateQualification:- MBA in Sales and MarketingExcellent English Communication + Pleasing PersonalityExperience- Fresher to 02 YearsCTC Salary Budget: - 25K to 30K per monthGender- FemalePosition- 02 Inform customers about product & services Handle inbound & outbound calls Understand customer's need & solve queries1. Calls to the existing clients who had worked in past.2. Maintain the relationship with clients after new clients come in our business so that they will working with us for long term associated.3. Maintain the PPT for represent about company to clients.4. Support to Sales Manager for backend work like email to clients, follow-up with chatting and product presentation to clients.5. This is the Voice and Non Voice (Operation work) worked based job.6. Calls on new lead data and everyday Visit plan for BDE/BDM through scheduled meeting with clients by instrumental use of chat, email and calls process.7. Coordinate with Internal team to meet the clients expectation.8. Generating PI and get approval for further payment Initialization.9. You are the SPOC person for client for future coordination.10. You will Internally work with director or HOD of Sales of the company.11. You should be open for travel with Director and HOD of the head office.12. Make sure you will be self-responsible for below duties. Collecting and analysing customer data Using CRM systems to manage relationships Developing new ways to meet customers needs Handling customer complaints Overseeing the interactions between customers and key team members, such as Customer Service Representatives Creating and executing retention campaigns Developing marketing campaigns to attract new customers Collaborating with sales, marketing, customer service, and operations teams to improve the customer experience

Job descriptionVidal Health TPA is hiring for Team Lead-CRM for Gurgaon LocationWork from Office onlyJob Description:This is for CRM executives /TLs Job Description1. Attending queries, Providing Customer Support and service via E-Mail (90%) and calls (10%).2. Coordinating with internal teams and departments.3. Reporting to heads and other internal teams.4. Excellent communication and logical thinking is the priority.5. Dealing with patients health care related documents.6. Entering accurate information into the application defined by the organization.7. Inform providers as needed and file completed precertification requests as per procedures.8. Maintaining daily excel, maintenance for the cases received and processedCan connect on 99710 06988 for more detailsJob Type: Full-time

1.Due Diligence documents coordination between Lessor & Lessee.2.Coordination for LOI/Term Sheet/Lease Deed signing between Lessor & Lessee.3.Coordination for Registration of Lease Deed/Agreement.4.Coordination for property handover & fit outs.