1117

Call Center Female Jobs in Delhi NCR

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  • 1 yrs
  • 3.5 Lac/Yr
  • Bhopura Ghaziabad
Telecalling
Telecalling for Life insurance products
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BPO Telecaller (Freshers) Noida

Kanumuru Foods Private Limited

  • 0 - 1 yrs
  • Female
  • Noida
BPO Marketing Outbound Calling Domestic BPO Customer Care Customer Support
We are looking for a motivated BPO Telecaller to join our team in Noida. This role is ideal for fresh graduates or individuals with up to one year of experience who are ready to start their career in customer service. The position is full-time and allows for work-from-home flexibility.Key Responsibilities:1. **Customer Interaction**: You will be responsible for making outbound calls to customers, engaging them in meaningful conversations, and addressing their inquiries or concerns effectively.2. **Data Entry**: Maintain accurate records of calls and customer feedback in the system, ensuring all details are logged properly for future reference.3. **Sales Support**: Promote and sell our products and services over the phone, aiming to achieve monthly targets while providing exceptional customer service.4. **Problem-Solving**: Work closely with the team to resolve any customer complaints or issues, ensuring that customer satisfaction is prioritized.Required Skills and Expectations:Candidates should possess clear communication skills, both verbal and written, and a friendly, persuasive attitude. A basic understanding of computer systems and proficiency in using software applications is necessary. Additionally, the ideal candidate will be self-motivated, punctual, and able to work effectively in a team as well as independently. Attention to detail and the ability to multitask will be beneficial in managing calls and customer data efficiently.
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  • 2 - 4 yrs
  • Ghaziabad
Event Management Wedding Band Telecommunication Voice Process Tele Marketing BPO Call Center Call Center Telesales Cold Calling
Need telly caller No sales No target Just calling and attending clients
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  • 2 - 4 yrs
  • 1.3 Lac/Yr
  • Bawana Delhi
Good Communication Skills Motivating Skill Negotiation Skills Convincing Power English Tele Sales Telemarketing
We are seeking a dedicated female Tele Caller in Bawana, Delhi, to join our team. The ideal candidate should have 2 to 4 years of experience and a minimum education of 12th grade. This full-time position involves direct interaction with customers to promote our services and drive sales.Key Responsibilities:- **Customer Interaction**: Engage with potential clients through phone calls, providing information about our products and services.- **Lead Generation**: Identify and qualify leads by gathering information from conversations and understanding customer needs.- **Sales Support**: Assist in achieving sales targets by promoting offers and encouraging customer purchases during calls.- **Data Management**: Maintain accurate records of calls made, customer interactions, and feedback to help improve services.- **Team Collaboration**: Work closely with sales and marketing teams to align strategies and share customer insights for better outcomes.Required Skills and Expectations:The candidate must have excellent communication skills, both verbal and written, to effectively convey information to customers. A strong ability to persuade and negotiate is essential for driving sales. The candidate should be organized and detail-oriented, with good time management skills. Experience in handling customer queries and managing objections will be highly valued. Additionally, a positive attitude and resilience in a fast-paced environment are critical for success in this role. Proficiency in using basic computer applications and CRM software is also required.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Gurgaon
Data Management MS Office Package Basic Computers Computer Operations Typing Skills English Typing Mails Copy Paste Jobs Data Entry MS Office Communication Skills Cold Calling
Share me your CV at. hrcps9@gmail.com 83700140036 Day working9:00 to 6:00 pmSalary - 10000 + IncentiveRequired Skills:Basic knowledge of MS Excel, MS Word, and computer operationsGood typing speed and accuracyAttention to detailBasic understanding of data entry proceduresGood communication skills
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Noida Sector 2
Sales Telecalling Executive
We are seeking a motivated and enthusiastic Tele Caller to join our team in Noida Sector 2. The ideal candidate will have a passion for communication and a desire to grow in a dynamic work environment.Key Responsibilities:1. **Making Calls**: You will contact potential clients to introduce our services and understand their needs. This involves explaining our offerings clearly and answering any questions they may have.2. **Lead Generation**: Your role will include gathering information from calls and identifying prospects who may be interested in our services. This will help us build a strong client database.3. **Follow-up**: You will follow up with leads to nurture relationships and encourage them to consider our services. Persistent but polite communication is key to success in this role.Required Skills and Expectations:To succeed in this role, you should possess excellent verbal communication skills and a friendly demeanor. Being persuasive and having good listening skills will help you engage with clients effectively. A positive attitude, attention to detail, and a willingness to learn are crucial for this position. Candidates should be at least a 12th-grade pass and able to work full time from our office. Freshers are welcome to apply, but relevant experience is a plus. Female candidates are preferred for this role.
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  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Female
  • Noida Sector 101
Customer Relationship Cold Calling Customer Support Customer Care Customer Handling Customer Communication Outbound Calling
We are looking for a dedicated Customer Care Executive to join our team in Sector 101. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing them with the information they need in a polite and friendly manner.- **Resolve Issues:** Address customer complaints and concerns effectively by identifying solutions and ensuring timely follow-ups until the issue is resolved.- **Maintain Records:** Keep detailed records of customer interactions, transactions, and feedback, helping improve service quality and customer satisfaction.- **Product Knowledge:** Stay informed about our products and services to provide accurate information to customers and assist them in making informed decisions.- **Collaborate with Teams:** Work closely with other departments to resolve customer issues and improve overall service delivery.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both verbal and written, to engage effectively with customers. Problem-solving skills are essential to address and resolve issues promptly. A friendly and professional demeanor is expected, as you will represent the company to our customers. Reliability and a strong work ethic are crucial, along with the ability to work well in a team environment. Basic computer skills are required to manage records and communications efficiently. Since this role is suitable for female candidates only, empathy and patience are highly valued qualities for this position.
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  • 1 - 3 yrs
  • Gaur Green City Ghaziabad
Direct Marketing Lead Generation Sales Consulting Inside Sales Marketing Consultant Corporate Sales Direct Sales Cold Calling Sales Ability B2B Sales Convincing Power Communication Skills Negotiation Skills
Identify and reach out to potential clients (calls, WhatsApp, email, field visits if needed)Pitch company services clearly and confidentlyConvert leads into paying customersFollow up aggressively until deal closureMaintain record of leads, follow-ups, and closuresMeet daily/weekly/monthly sales targets
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  • 0 - 2 yrs
  • Female
  • Laxmi Nagar Delhi
Microsoft Excel Computer Skills Calling
Need female telecaller in Laxmi Nagar, Delhi Hindi English speaking Computer knowledge
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Female
  • Jhandewalan Extension Delhi
Outbound Calling Lead Generation Domestic BPO Convincing Power BPO Sales BPO Call Center Negotiation Skills Hindi BPO
We are looking for a motivated Tele Marketing Executive to join our team in Jhandewalan Extension, Delhi. This role is ideal for individuals seeking to begin or advance their career in telemarketing.As a Tele Marketing Executive, you will engage with potential customers over the phone to promote our products and services. You will be responsible for generating leads, providing information, and nurturing relationships with clients.Key responsibilities include:1. **Making Outbound Calls:** You will contact leads provided by the company to introduce our offerings, ensuring you maintain a friendly and professional tone during conversations.2. **Understanding Customer Needs:** You will listen carefully to customer inquiries and feedback to better understand their needs and offer appropriate solutions.3. **Maintaining Records:** You will document call details, customer interactions, and follow-up actions to keep our database accurate and up-to-date.4. **Meeting Targets:** You will be expected to achieve daily and monthly targets for calls made, leads generated, and sales conversions, ensuring consistent performance.To succeed in this role, you should have clear communication skills, strong persuasive abilities, and a positive attitude. Basic computer skills and familiarity with CRM software will be an advantage. We welcome candidates with varying levels of experience, as long as they are eager to learn and grow.
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HR Recruiter Fresher (Female)

Corporate Employment Services

  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Hauz Khas Delhi
Bulk Hiring Calling Screening Sourcing Mass Hiring Leadership Hiring Telecalling Telecaller HR Human Resource HR Recruiter
**Interested Candidates Can Directly Call or Whatsapp on +91-7669438000 (Female Candidates will be preferred). ** No Salary Bar for Right Candidate.1) Partner with hiring managers to determine staffing requirements and provide market trends or salary benchmarking.2) Utilize job boards, social media (like LinkedIn), and internal databases to find candidates.3) Screen resumes, conduct initial phone interviews, and coordinate interviews between candidates and client companies.4) Build relationships with candidates, provide updates throughout the process, and handle negotiations.5) Track key HR metrics such as time-to-fill and maintain records in MS- Excel.Experience:Proven work experience as an HR Recruiter, ideally in a consultancy environment.Communication: Strong interpersonal and communication skills to interact with both clients and candidates.Technical Skills: Familiarity with different job portals, and sourcing techniques.
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Walkin For Telecaller Jobs (Freshers)

Life Way Solutions Advisory LLP

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Moti Nagar Delhi
Motivating Skill Presentation Skills Voice Process Domestic BPO Convincing Power
We are looking for a dedicated Tele Caller to join our team in Moti Nagar, Delhi. This role is suitable for females who have recently completed their 12th grade and are eager to start their career in a dynamic environment.Key Responsibilities:1. **Make Outbound Calls**: You will contact potential clients to introduce our products and services, aiming to generate interest and leads.2. **Assist in Customer Inquiries**: You will handle incoming queries from customers, providing them with relevant information and support to foster positive relationships.3. **Record Call Details**: It is essential to maintain accurate logs of calls, noting customer feedback and issues that arise to help improve our services.4. **Follow Up with Clients**: You will reach out to prospects who have shown interest previously, providing them with timely reminders and addressing any concerns.5. **Work with the Sales Team**: You will collaborate closely with the sales team to ensure that the leads are effectively followed up and converted into sales.Required Skills and Expectations:Candidates should possess excellent communication skills and have a pleasant phone manner. Basic computer skills are required for data entry and record-keeping. You should be proactive and able to work comfortably both individually and as part of a team. A positive attitude and a willingness to learn are essential for success in this role, as is the ability to adapt and handle challenges.
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  • 1 - 6 yrs
  • Noida Sector 2
Telecommunication Cold Calling Convincing Power Basic Computers Telesales
Tele Calling Executive will be responsible for cold callings and to manage the front desk office. Should have good communication skills, quick learner, dress well , greet clients with manners.Manage complete front desk office.
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  • 1 - 4 yrs
  • 3.8 Lac/Yr
  • Greater Noida
Lead Generation Cold Calling Inside Sales Team Coordinator Negotiation Skills Strategic Communication Corporate Business Development
We are looking for a motivated Business Development Executive to join our team in Greater Noida. The ideal candidate will have 1 to 4 years of experience and a postgraduate degree. This role requires a proactive approach to drive company growth and build lasting client relationships.Key responsibilities include:1. **Identifying New Business Opportunities**: You will research and analyze market trends to find potential clients and new avenues for growth. Understanding the business landscape is crucial.2. **Developing Relationships**: Establishing and maintaining strong relationships with clients is essential. You will engage with potential clients, understand their needs, and explain how our services can meet those needs.3. **Preparing and Presenting Proposals**: You will create tailored proposals that showcase our offerings effectively. Clear communication and persuasive presentation skills are necessary to win client confidence.4. **Collaborating with Internal Teams**: Working closely with marketing and product teams to design strategies that align with business goals is part of your role. Your insights will help shape our service offerings.5. **Tracking Sales Performance**: You will monitor and report on sales metrics. Analyzing performance will help identify areas for improvement and celebrate successes.To excel in this role, you should have strong communication and interpersonal skills, a strategic mindset, and a passion for sales. As a female candidate, your unique perspective will enrich our team dynamics. Being proactive and self-motivated will be key to your success.
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  • 3 - 5 yrs
  • 3.8 Lac/Yr
  • Janakpuri Delhi
CALLING Lead Generation Sales Business Development Business Development
We are seeking a Senior Business Development Executive with 3 to 5 years of experience to join our team in Janakpuri. The ideal candidate will possess strong communication skills, a proactive mindset, and the ability to work effectively in a team environment.**Key Responsibilities:**- **Client Acquisition:** Identify and approach potential clients to expand the companys client base, using research and networking to generate leads.- **Relationship Management:** Build and maintain strong relationships with existing clients, ensuring their needs are met and that they are satisfied with our services.- **Market Research:** Conduct thorough market analysis to understand trends and customer needs, helping to identify new business opportunities.- **Proposal Development:** Prepare and present tailored proposals and presentations to potential clients, effectively communicating the value of our products and services.- **Collaboration with Teams:** Work closely with marketing and product development teams to align business strategies and ensure services meet market demands.**Required Skills and Expectations:**- **Strong Communication Skills:** You should communicate clearly and confidently, both orally and in writing, to articulate ideas and information effectively.- **Proficiency in Sales Techniques:** Experience in various sales strategies is essential, with an ability to adapt to different client needs and preferences.- **Analytical Skills:** Capability to analyze data and market trends to make informed decisions and recommendations.- **Self-Motivated:** A proactive approach to work, with a strong desire to achieve targets and contribute positively to the team.- **Team Player:** A collaborative mindset, willing to work with others and share insights to drive success.
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12th Pass Freshers For Relationship Manager

Hedwig Financial Services Pvt Ltd

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Female
  • Subhash Nagar Delhi
Sales Cold Calling Customer Relationship Team Management Skills
As a Relationship Manager, you will play a crucial role in maintaining and enhancing our relationships with clients. Your primary goal will be to ensure client satisfaction and support their needs. **Key Responsibilities:**- **Client Engagement:** Reach out to clients regularly to understand their needs and concerns, ensuring they feel valued and supported.- **Problem-Solving:** Address any client queries and issues promptly, providing effective solutions to create a positive experience.- **Relationship Building:** Foster long-term relationships with clients by maintaining open communication and building trust over time.- **Feedback Collection:** Gather client feedback on services and products to help the company improve offerings and tailor them to client needs.- **Reporting:** Prepare regular reports on client interactions and outcomes, helping the management understand client trends and preferences.**Required Skills and Expectations:**- Strong interpersonal skills are essential for effective communication and relationship building with clients.- Excellent problem-solving abilities to address client concerns quickly and effectively.- A positive attitude and willingness to learn, as you will be working in a dynamic environment.- Basic computer skills for maintaining records and reports.- A motivated individual who is proactive and takes initiative to engage with clients.This role is ideal for recent school graduates seeking to start their careers in client relations. Your ability to work in a team and demonstrate empathy towards clients will contribute significantly to your success in this position.
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  • 1 - 3 yrs
  • 1.5 Lac/Yr
  • Libas Pur Delhi
Lead Generator Marketing Communication Presentation Skills English Calling Computer Skills Tele Sales
We are seeking a dedicated and enthusiastic Tellecaller to join our team in Libas Pur. The ideal candidate will have 1 to 3 years of experience in a similar role and will excel in facilitating communication between our company and potential clients.**Key Responsibilities:**- **Conduct Outbound Calls:** Initiate calls to potential clients to introduce our services and generate interest in our offerings.- **Handle Inbound Queries:** Respond to incoming inquiries from clients, providing accurate information and addressing any concerns they may have.- **Maintain Records:** Keep detailed records of calls, including customer interactions and follow-up tasks, to ensure all information is organized and accessible.- **Follow Up with Leads:** Reach out to potential clients just to check on their interest level and encourage them to make a decision.- **Achieve Targets:** Strive to meet daily and monthly targets set by the management to contribute to the overall success of the sales team.**Required Skills and Expectations:**Candidates must possess excellent verbal communication skills, with a clear and friendly speaking voice. The ability to engage with clients and build rapport is essential. Familiarity with telecalling software and CRM systems is preferred. A proactive attitude and the capability to work independently in an office environment are important. We expect female candidates who meet these criteria and are motivated to contribute positively to our team. Candidates should be comfortable working full-time hours from the office.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Janakpuri Delhi
Marketing Marketing Communication B2B Sales Calling Tele Marketing Tele Sales Telesales Sales Lead Generation Online Sales
We are looking for a dedicated Telesales Executive to join our team in Janakpuri. The ideal candidate will be a female with 1 to 3 years of experience in sales and must be comfortable working full time from the office.**Key Responsibilities:**- **Calling Potential Clients:** Reach out to potential customers through phone calls to introduce our products and services, ensuring a professional and friendly approach.- **Handling Customer Queries:** Address any questions or concerns from clients, providing them with the necessary information to assist in decision-making.- **Generating Sales Leads:** Identify and pursue new sales opportunities by engaging with prospects and gathering relevant information to qualify leads.- **Maintaining Customer Relationships:** Develop and maintain strong relationships with existing clients to encourage repeat business and loyalty.- **Meeting Sales Targets:** Work towards and achieve individual and team sales goals, demonstrating initiative and a results-driven attitude.- **Updating Customer Database:** Keep records of all interactions and transactions with customers in our database to track progress and assist with follow-ups.**Required Skills and Expectations:**- Strong communication skills: You must be fluent and articulate in both spoken and written communication to effectively engage clients.- Sales aptitude: Familiarity with sales techniques and understanding customer psychology will help you excel.- Proficiency in using computers and CRM software: Basic computer skills and experience with CRM tools are essential for maintaining client information.- Positive attitude and resilience: You should be able to handle rejections gracefully and maintain a motivated outlook.- Team player: Collaborating effectively with colleagues and contributing to a positive work environment is important.
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Telecaller Jobs For 12th Pass Freshers

Aakanksha Personnel Network

  • Fresher
  • 2.0 Lac/Yr
  • Female
  • 105845
Microsoft Excel Motivating Skill Marketing Communication Convincing Power Negotiation Skills Presentable Bold Open Minded Broadminded Microsoft Word
Calling the candidates and clients Assistance in miscellaneous office work.. Maintenance of office files and records manually as well as on computer. Assistance in day to day accounting on Tally, MS excel, MS word, Bank Reconciliation and miscellaneous work
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • East Delhi
Calling Microsoft Excel Phone Banking Marketing Communication Domestic BPO KPO Outbound Calling Motivating Skill Voice Process International BPO Presentation Skills Negotiation Skills Cold Calling Outbound Sales English BPO Sales BPO Non Voice Convincing Power Inbound Voice Support Computer Skills BPO Call Center Tele Marketing BPO Telesales Tele Sales Telemarketing
A JD (Job Description) for a Telecaller job typically includes responsibilities, required skills, qualifications, and key objectives for the role. Telecallers play a crucial role in sales, customer service, and lead generation by communicating with clients over the phone.Key ResponsibilitiesMake outbound/inbound calls to potential or existing customers to promote products or services, answer queries, and close sales deals.Explain product or service details clearly and persuasively.Maintain and update customer databases and call records regularly.Address customer requirements, provide solutions, handle queries, and resolve complaints.Meet or exceed sales targets set by the organization.Obtain and update lists of contact details and follow up with leads.Maintain positive relationships with clients through regular check-ins and personalized communication.Skills and Qualifications12th grade or higher education is often required; some roles may prefer a graduate with sales-related training.1+ years of experience in telecalling, telesales, or a similar role is often preferred but freshers are also hired in some companies.Excellent verbal communication and negotiation skills are essential.Proficiency in local language and basic computer skills (CRM, telephone systems, record-keeping).Strong interpersonal and problem-solving skills, attention to detail, and patience.Typical Work DetailsWork may involve day or night shifts, depending on the company/client region and requirements.Some jobs include incentives based on performance, in addition to basic salary.Documentation, report-making, and handling of client information with confidentiality are expected.Common SectorsCall centersTelecom companiesStudent admissions and counsellingSales and marketing
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  • 2 - 6 yrs
  • 3.0 Lac/Yr
  • Kirti Nagar Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Inbound Calls
1 Take customer orders accurately and punch them into the system immediately.2. Answer customer queries promptly and professionally.3. Generate two or three bills per order to facilitate the next steps in the process.4. Maintain thorough and organized records of customer interactions and transactions.5. Collaborate with other departments to ensure seamless order fulfilment and post order support6. Handle customer complaints or issues and report to the manager when necessary 7. Stay updated on product knowledge and company policies to provide accurate information to customers.8. Establish and maintain good rapport with customers by using positive language and anticipating their needs
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Lead Generation Marketing Communication Sales Administration Sales Consulting Inside Sales Convincing Power Cold Calling B2B Sales Negotiation Skills Sales Business Development Tele Caller Sales Communication Skills Video Recordist
Position - Sales Executive Location: Sector 48, GurgaonWorking Hours: 10:00 AM - 7:00 PMWorking Days: 6 Days (Tuesday Off)Experience: 0-1 Year______________Job Responsibilities:Make outbound calls to potential customers to generate leadsHandle inbound inquiries related to real estate projectsExplain property details, pricing, and offers to clientsMaintain follow-ups with interested prospects______________Requirements:Good communication skills in Hindi and basic EnglishComfortable with daily calling targetsAbility to handle client queries and follow-ups effectivelyIf you interested, Share me your CV at.hrcps9@gmail.com8370014003
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  • 4 - 8 yrs
  • 8.0 Lac/Yr
  • Gurgaon
Direct Marketing Corporate Sales Channel Sales Field Sales Lead Generation Convincing Power Negotiation Skills Cold Calling B2B Sales Sales Business Development Sales Communication Skills Marketing Communication Direct Sales Sales Administration Marketing Consultant Retail Sales Sales Consulting Inside Sales Sales Ability
Job Title: Senior Sales Coordinator / Sales ExecutiveLocation: Sector 74, GurgaonWorking Days: 6 Days a WeekWorking Hours: 10:00 AM - 7:00 PMRole Overview:Travel/Meeting attend We are seeking a highly organized and detail-oriented Senior Sales Coordinator / Sales Executive to act as a crucial link between the field sales team and the technical/sales team. The candidate will ensure smooth coordination, accurate documentation, and efficient client handling to support business growth.______________Key Responsibilities:Act as the primary liaison between the field sales team and internal technical/operations teams.Prepare and manage quotations, invoices, and sales reports using internal systems/software.Handle client inquiries, follow-ups, and ensure timely resolution of queries.Coordinate schedules, meetings, and ensure seamless communication across teams.Manage and maintain post-sales documentation and process compliance.Ensure all client data in the CRM system is accurate, updated, and well-maintained.Support the sales team in achieving targets through effective backend coordination.______________Key Requirements:Strong organizational skills with excellent attention to detail.Proficiency in MS Office (especially Excel) and CRM tools.Excellent verbal and written communication skills.Ability to multitask and manage deadlines in a fast-paced environment.Prior experience in sales coordination, operations, or similar role will be preferred.______________Preferred Profile:3+ years of experience in Sales Coordination / Operations / Backend Sales Support.Experience working with cross-functional teams.Familiarity with ERP/CRM systems is an added advantage.If you interested, share me your CV at.hrcps9@gmail.com8370014003
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Female
  • Gurgaon
Tele Caller Calling Real Estate Sales Good Communication Skills
Preferred Candidate Profile:Female candidate with minimum 6 month of telecalling experience.Prior experience calling patients or doctors will be an added advantage.Should be comfortable with office-based workRiya Mishra
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  • 2 - 6 yrs
  • 3.0 Lac/Yr
  • Noida Sector 63
Microsoft Excel Outbound Calling Marketing Communication
Candidate should be outspoken.Extrovert in natureBasic etiquette of greeting people
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • East Delhi
Calling Microsoft Excel Phone Banking Marketing Communication Domestic BPO KPO Outbound Calling Motivating Skill Voice Process International BPO Presentation Skills Negotiation Skills Cold Calling Outbound Sales English BPO Sales BPO Non Voice Convincing Power Inbound Voice Support Computer Skills BPO Call Center Tele Marketing BPO Telesales Tele Sales Telemarketing
A JD (Job Description) for a Telecaller job typically includes responsibilities, required skills, qualifications, and key objectives for the role. Telecallers play a crucial role in sales, customer service, and lead generation by communicating with clients over the phone.Key ResponsibilitiesMake outbound/inbound calls to potential or existing customers to promote products or services, answer queries, and close sales deals.Explain product or service details clearly and persuasively.Maintain and update customer databases and call records regularly.Address customer requirements, provide solutions, handle queries, and resolve complaints.Meet or exceed sales targets set by the organization.Obtain and update lists of contact details and follow up with leads.Maintain positive relationships with clients through regular check-ins and personalized communication.Skills and Qualifications12th grade or higher education is often required; some roles may prefer a graduate with sales-related training.1+ years of experience in telecalling, telesales, or a similar role is often preferred but freshers are also hired in some companies.Excellent verbal communication and negotiation skills are essential.Proficiency in local language and basic computer skills (CRM, telephone systems, record-keeping).Strong interpersonal and problem-solving skills, attention to detail, and patience.Typical Work DetailsWork may involve day or night shifts, depending on the company/client region and requirements.Some jobs include incentives based on performance, in addition to basic salary.Documentation, report-making, and handling of client information with confidentiality are expected.Common SectorsCall centersTelecom companiesStudent admissions and counsellingSales and marketing
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