2

BPO Executive Female Jobs in Hooghly

Filters

  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Female
  • Konnagar Hooghly
Good Communication Convincing Power Voice Support BPO Call Center Outbound Calling Telecommunication Voice Process
We are seeking a dedicated Tele Counselor to join our team in Konnagar, Hooghly. This full-time position is ideal for female candidates with 0 to 3 years of experience and a minimum educational qualification of 10th pass. nnAs a Tele Counselor, you will play a vital role in assisting individuals through phone consultations and providing them with the information they need.nnKey responsibilities include:nn- Conducting Calls: You will make outbound calls to potential clients, providing them with information about our services and addressing their queries.n- Counseling: Offer guidance and support to clients based on their needs while maintaining a professional and empathetic approach.n- Record Keeping: Document important details from each call and maintain accurate records to ensure smooth follow-up and service delivery.n- Collaborating with Teams: Work closely with other departments to ensure that clients receive the best support and resources available.nnRequired skills and expectations include:nn- Strong communication skills are essential for effectively conveying information and ensuring a positive experience for clients.n- An empathetic demeanor is crucial for understanding and addressing the concerns of clients.n- Basic computer skills for maintaining records and using software applications relevant to the job.n- A willingness to learn and adapt to new processes to stay updated with company offerings and improve client interactions. nnCandidates who meet these criteria are encouraged to apply and become an essential part of our team.
View all details
Outbound Calling Domestic BPO Voice Process Cold Calling Telecaller Walk in
POSITION: Tele callerLOCATION: South Kolkata, North Kolkata (Barasat/Chandannagar/Serampore), Berhampore, ThaneAGE LIMIT: 32 yearsQUALIFICATION: GraduationSALARY: max 22kJOB DESCRIPTION: Must be responsible for generating new leads for admissions over the phone Minimum 1 year experience in Education Industry Good communication skills in Bengali for West Bengal & Marathi for Maharashtra Female candidates preferred.
View all details
  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Female
  • Konnagar Hooghly
Basic Computers Tele Caller Customer Relationship BPO Voice Basic Computer Skills Telecommunication Outbound Calling Lead Generation Cold Calling Presentable Telesales Tele Sales Communication Skills
Key ResponsibilitiesClient/Student Engagement: Conducting inbound and outbound calls to engage with prospective students or clients. Information & Guidance: Providing information about educational programs, courses, products, or career opportunities. Problem-Solving: Addressing client inquiries, concerns, and needs in a professional and empathetic manner. Process Management: Guiding clients through enrollment processes, scheduling appointments, and following up on leads or inquiries. Record Keeping: Maintaining accurate records of client interactions and progress. Performance: Meeting performance metrics related to client satisfaction or conversion rates. Key SkillsCommunication: Exceptional verbal communication, active listening, and persuasive speaking skills. Interpersonal Skills: Strong empathy, patience, and the ability to build rapport over the phone. Problem-Solving: Effectively resolving issues and providing appropriate recommendations. Tech Proficiency: Comfort with digital communication platforms and telecommunication systems. Confidentiality: Maintaining sensitive client information with discretion. Qualifications & ExperienceEducation: A bachelor's degree in a related field such as psychology, counseling, human resources, or a related discipline is often required. Experience: Previous experience in counseling, customer service, sales, or human resources is frequently preferred.
View all details

Apply to 2 BPO Executive Female Jobs in Hooghly

  • Hooghly Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Pune Jobs
  • Chennai Jobs
  • Kolkata Jobs
  • Delhi Jobs