BPO Call Center Female Jobs in Patna

We are looking for a dedicated Female Customer Care Executive to join our team in Patna. The ideal candidate should be a 12th-grade pass with a passion for enhancing customer experiences, even if they have little to no prior experience in the field.Key Responsibilities:- Assist Customers: Respond to customer inquiries via phone, email, or chat to provide timely and accurate information.- Resolve Issues: Handle customer complaints and concerns with empathy and clarity, ensuring a swift resolution to enhance satisfaction.- Maintain Records: Keep detailed records of customer interactions, transactions, and feedback to improve service delivery.- Follow-up Calls: Conduct follow-up calls with customers to ensure their issues are resolved, demonstrating commitment to customer care.- Team Collaboration: Work closely with other departments to share customer feedback and collaborate on solutions.Required Skills and Expectations:- Strong communication skills are essential. Candidates should be able to convey information clearly and listen actively to customer needs.- Basic computer skills, such as familiarity with email and office software, are necessary for managing customer accounts and documentation.- An enthusiastic attitude towards helping customers is crucial, as this role revolves around ensuring their satisfaction.- Good problem-solving skills are important to identify issues quickly and find appropriate solutions.- A team-oriented mindset will help foster a positive working environment and improve collaboration with colleagues. This full-time position requires the candidate to work from the office, contributing to the overall success of our customer service team.

We are looking for a motivated and friendly female Telecaller to join our team from the comfort of their home in Patna, India. This part-time position is ideal for freshers who have completed at least their 10th grade and are eager to learn about customer communication and sales.Key Responsibilities:1. Making Calls: You will be responsible for making outbound calls to potential customers. You should be able to communicate clearly and effectively to explain our products or services.2. Handling Inquiries: Answer questions from customers about our offerings, addressing concerns and providing information to help them make decisions. 3. Maintaining Records: Keep detailed notes of conversations and customer interactions in our database. This helps ensure we track all inquiries properly.4. Follow-Up: Regularly follow up with potential leads to convert them into actual customers. Persistence and tact are essential in this role.5. Team Collaboration: Work closely with the sales team to ensure goals and targets are met. Sharing feedback can lead to improvements in our sales strategies.Required Skills and Expectations:Candidates should possess strong communication skills and a pleasant phone manner. Basic computer skills are necessary for data entry and record keeping. Being persuasive and having a positive attitude will be advantageous. You should be able to work independently, manage your time effectively, and meet deadlines in a part-time capacity.

We are looking for a Collection Telecaller who can communicate confidently with customers and assist in recovery of outstanding payments through calls.Key Responsibilities:Make outbound calls to customers regarding pending paymentsFollow up with customers for payment collectionExplain dues, payment methods, and deadlines clearlyMaintain accurate call records and payment statusCoordinate with the recovery/operations teamAchieve daily and monthly collection targets.Eligibility Criteria:Minimum qualification: 10+2 / Graduate preferredFreshers can apply (experience in telecalling/collection is an advantage)Good communication skills in Hindi (English is a plus)Basic knowledge of MS Excel and calling systemsAbility to handle customer objections politely.Skills Required:Strong convincing and negotiation skillsPatience and professional behaviorTarget-oriented mindsetAbility to work under pressure.Salary & Benefits:Fixed salary + attractive incentivesPerformance-based growth opportunitiesSupportive work environment

making and receiving calls to generate leads, sell products or services, provide customer support, and resolve issues through persuasive communication. Key responsibilities include making outbound sales or inquiry calls, handling inbound customer service calls, maintaining accurate records in a CRM system, and following up with customers to ensure satisfaction and meet targets

- Telecaller:- Make outbound calls to potential clients- Generate leads and follow up with prospects- Meet sales targets and report to management- Advertiser:- Create and design advertising materials (print, digital, social media)- Implement advertising campaigns across various channels- Monitor and analyze campaign performance

We have vacant of 3 tele-caller Jobs in Patna,Danapur, Patna, Experience Required : 1 Year Educational Qualification : Higher Secondary, Other Bachelor Degree Skill BPO Call Center,Tele Marketing etc.

URGENT REQUIREMENT FOR TELECALLER FEMALE, MINIMUM QUALIFICATION SHOULD BE 12TH WITH GOOD COMMUNICATION SKILL AND HAVE GOOD LOOKS. ONLY ELIGIBLE AND INTERESTED CANDIDATE SHOULD APPLY

HDFC CREDIT CARD DEPARTMENT

Admission counseling

As a Tell Caller at Formonix Group in Patna, your primary responsibility would be to handle Outgoing calls from clients or customers and provide them with information about the company's products or services. This role may involve:

The Job Opening for Telecaller. the Candidate Should Be Experience in Calling.

WE ARE HIRING TELECALLER (Female)Job Responsibilities-*Answer inbound calls from customers and provide them with the information they need*Make outbound calls to follow up with customers and collect customer feedback*Handle customer inquiries and complaints in a professional manner*Update customer account information in the companys database*Transfer callers to the appropriate department or take messages when necessary*Identify sales opportunities and pitch products and services to customers*Maintain a polite and professional demeanor at all timesFOR LOCATION - PATNA, BIHAREXPERIENCE - MIN 1YEAR / MAX-3

knowledge of mobile and call received and call handling

The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.He/She must show the willingness to learn new things every time and then.Must discuss every matter with its supervisor or team leader to get any issue sortedGiving a resolution to the customers or clients should be the whole and sole responsibility.Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.Must be very effective in providing customer service by providing resolution to their complicated queries and issues.Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.