Voice Support Job Vacancies in Patna

We are looking for a motivated and dynamic Tele Caller to join our team in Patna. This part-time position offers an opportunity for freshers, particularly male candidates who have completed their 12th grade, to gain valuable experience in customer communication.Key Responsibilities:1. **Making Calls**: You will be responsible for initiating calls to potential customers to inform them about our products and services. Clear communication is essential to explain offerings effectively.2. **Customer Interaction**: Engage with customers and understand their needs. Building a rapport will help in addressing their queries and guiding them towards making informed choices.3. **Data Management**: Maintain accurate records of all interactions with customers in our database. This includes noting customer feedback, follow-up schedules, and any leads generated during calls.4. **Follow-up Calls**: Conduct follow-up calls with interested customers to encourage them to take the next step. Being persistent and polite can lead to successful conversions.5. **Reporting**: Regularly report to your supervisor with updates on call outcomes and customer feedback. This helps the team to refine strategies and improve overall performance.Required Skills and Expectations: Candidates should have excellent verbal communication skills and be comfortable speaking on the phone. Basic computer skills are necessary for data entry and record-keeping. A positive attitude and a willingness to learn will be important for success. You should be self-motivated and able to work independently from home, adhering to schedules and targets efficiently.

We are looking for a dedicated Customer Service Associate to join our team in Patna. This entry-level position is ideal for someone eager to assist customers and improve their experience.Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries through phone, email, or in-person, ensuring their questions and issues are addressed promptly and accurately.2. **Issue Resolution**: Identify and resolve customer complaints by providing effective solutions, escalating issues when necessary, and following up to ensure satisfaction.3. **Product Knowledge**: Maintain a strong understanding of our products and services to provide informed assistance and enhance customer interactions.4. **Data Entry**: Accurately record customer interactions and transactions in our database, keeping all information up to date.5. **Team Collaboration**: Work closely with team members to share insights and improve service processes, contributing to a positive working environment.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and ideally possess up to one year of experience in customer service. Strong communication skills, both verbal and written, are essential for effective interaction with customers. A friendly and patient attitude is necessary for addressing various customer needs. Candidates must be flexible, willing to learn, and capable of handling challenging situations with professionalism. Time management and organizational skills are important to keep track of customer inquiries and resolutions.

The tele caller will be responsible for making outbound calls to potential customers in order to generate leads or sales. They will need to have excellent communication skills in order to effectively pitch products or services to customers over the phone. The tele caller must be able to work from the office location in Patna, India. Key responsibilities include making a high volume of calls to potential customers, explaining products or services in a clear and persuasive manner, and recording customer details and feedback accurately. The tele caller will also need to follow up with customers who have shown interest in order to close sales or set up appointments.Candidates should have at least 1-3 years of experience in tele calling, with a graduate degree. Strong communication skills, a pleasant phone manner, and the ability to work well under pressure are essential for success in this role. The ideal candidate will be proactive, self-motivated, and able to work well in a team environment.

Key Responsibilities:1. Handle inbound and outbound calls: You will be responsible for answering incoming calls from customers and making outbound calls to follow up on inquiries or resolve issues.2. Provide customer support: Assist customers with product or service inquiries, resolve complaints, and provide information about company policies and procedures.3. Maintain call records: Keep accurate and detailed records of customer interactions, including their inquiries, complaints, or feedback.4. Follow communication scripts: Use pre-written scripts to guide your conversations with customers and ensure consistent messaging.5. Meet performance targets: Achieve set targets for call resolution, customer satisfaction, and call handling time.Required Skills and Expectations:- Excellent communication skills: Ability to communicate clearly and effectively with customers over the phone.- Strong customer service skills: Empathy, patience, and ability to handle customer queries professionally.- Basic computer skills: Familiarity with using computers, navigating software applications, and typing quickly and accurately.- Ability to work under pressure: Manage high call volumes and handle challenging customer situations calmly.- Willingness to learn: Be open to training and feedback to improve your performance in the role.

As a Tellecaller, your main responsibilities will include making outbound calls to potential customers, handling inbound calls, maintaining records in Microsoft Excel, using your convincing power to promote products or services, utilizing computer skills for data entry, providing voice support to customers, and engaging in tele marketing activities. We are looking for a female candidate with 1-3 years of experience, who is a 12th pass, and possesses strong communication and interpersonal skills. The role is full-time and requires the candidate to work from the office location in Kankarbagh, Patna.

this job is work from home telecaller

Handles customer inquiries via phone, email, or chat, resolves issues promptly, provides product/service information, and ensures customer satisfaction while maintaining a professional and positive approach

Telecallers are representatives who contact existing clients and prospects to generate sales. A telecaller is responsible for selling a product or service and answering customer queries over the phone. Through telecalling, your company can directly target customers.

We have vacant of 4 Tele Counselor Jobs in Jehanabad Gaya,Anisabad, Patna,Phulwari Sharif, Patna,Danapur, Patna,Bihta, Patna,Boring Road, Patna,Gola Road, Patna,Patna City,Masaurhi, Patna,Pali, for Freshers Educational Qualification : Higher Secondary, Secondary School, B.A, B.B.A, B.Com, BDS, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree Skill Microsoft Excel,Motivating Skill,Outbound Calling,Phone Banking,Domestic BPO,Marketing Communication,International BPO,Negotiation Skills,Inbound,Presentation Skills,Outbound Sales,Voice Support,Calling,Convincing Power,Voice Process,BPO Sales,Cold C,9430543262 etc.

Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.

The Job Opening for Telecaller. the Candidate Should Be Experience in Calling.

URGENT HIRING FOR GROUND STAFF Customer Service AssociateDesignation: Customer Service AssociateAvailable Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.Age : Under 28 Years ( Male, Female both can apply )Qualification: 12th Pass & above Salary- 21,480/- to 28,220/- per monthBenefits: PF + Food on Duty + Pick n DropKey skills: Strong Verbal Communication skill in English and Must be Well GroomedDuties & Responsibilities:1) Flight reservations and questions about customer loyalty programs2)Passengers with providing flight information.3)Issuing tickets check-in4)Solving ticket related problems and5)Checking baggageJob Type: Full Time

Desired profile:The candidate must be able to create and deliver effective communication campaigns to communicate with an internal and external audience of the organization. Excellent verbal and written communication skills in English are a must. He/she must have excellent connection-building skills with customers. We are an E-commerce company that takes pride in excellent customer service. The clients are the elite class with typical requirements that need timely and proper addressable.Skills: Effective problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned Ability to approach problems logically and rationally Action oriented and self-disciplined Organized and detail-oriented Ability to quickly and effectively prioritize work time in various departments to meet the business needs Ability to maintain composure in highly escalated situations Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile. You are mainly responsible for liaising with the customers to understand their requirements Answer incoming customer inquiries Collaborate with management teams to stay updated. Record customer information within our customer service database Engage with clients in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies.

Job Openings for 20 Customer Service Associate Jobs for Freshers in Kolkata, Patna, Gaya, Purnia, Katihar, Bhubaneswar, Samastipur, Bihar, Paschim Bardhaman, Purba Bardhaman, Hooghly, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, Bachelor of Hotel Management with Good knowledge in Customer Care, Customer Guidance, Customer Relationship, BPO Operations, Domestic BPO, International BPO, BPO Non Voice, Non Voice Process, Chat Support, Chat Process, BPO etc.

We are looking for a Collection Telecaller who can communicate confidently with customers and assist in recovery of outstanding payments through calls.Key Responsibilities:Make outbound calls to customers regarding pending paymentsFollow up with customers for payment collectionExplain dues, payment methods, and deadlines clearlyMaintain accurate call records and payment statusCoordinate with the recovery/operations teamAchieve daily and monthly collection targets.Eligibility Criteria:Minimum qualification: 10+2 / Graduate preferredFreshers can apply (experience in telecalling/collection is an advantage)Good communication skills in Hindi (English is a plus)Basic knowledge of MS Excel and calling systemsAbility to handle customer objections politely.Skills Required:Strong convincing and negotiation skillsPatience and professional behaviorTarget-oriented mindsetAbility to work under pressure.Salary & Benefits:Fixed salary + attractive incentivesPerformance-based growth opportunitiesSupportive work environment

We are looking for 2 Tele Caller Posts in Patna,Patna City,Danapur, Patna,Danapur Nizamat, Patna,Bihta, Patna,Masaurhi, Patna,Jehanabad Gaya,Phulwari Sharif, Patna,Hajipur, Vaishali, with deep knowledge in Motivating Skill,Outbound Calling,Presentation Skills,Voice Process,Cold Calling,Outbound Sales,Convincing Power,Phone Banking,Calling,Voice Support,Telemarketing,Negotiation Skills,Marketing Communication,BPO Sales,Typing Skills,Tele Marketing,Tele Sales and Required Educational Qualification is : Higher Secondary, Secondary School