14

Voice Support Job Vacancies in Patna

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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Patna
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a motivated BPO Telecaller to join our team in Patna. The ideal candidate should have a passion for customer service and be keen to help customers with their inquiries. This is a full-time work-from-home position, suitable for individuals with 0-2 years of experience.Key Responsibilities:1. **Customer Interaction**: Communicate with customers over the phone to understand their needs, answer questions, and provide information about our services. This role involves active listening and responding to customer queries effectively.2. **Sales Support**: Assist in promoting our products or services by engaging customers and explaining the benefits. You will be responsible for generating leads and helping convert inquiries into sales.3. **Data Entry**: Maintain accurate records of customer interactions and update the database with relevant information. Attention to detail is crucial to ensure data accuracy.4. **Issue Resolution**: Handle customer complaints and resolve issues promptly. You will need to show empathy and take necessary actions to provide solutions.5. **Feedback Collection**: Gather feedback from customers about their experience and suggest improvements. Your input will help improve our services.Required Skills and Expectations:Candidates should have completed at least the 12th standard and possess strong communication skills in English and Hindi. Basic knowledge of computer operations is necessary, along with the ability to work independently. A positive attitude and a passion for delivering exceptional customer service are essential for this role.
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  • Fresher
  • 2.5 Lac/Yr
  • Patna
Tele Caller Motivating Skill Tele Marketing Voice Support
We are looking for a motivated and dynamic Tele Caller to join our team in Patna. This part-time position offers an opportunity for freshers, particularly male candidates who have completed their 12th grade, to gain valuable experience in customer communication.Key Responsibilities:1. **Making Calls**: You will be responsible for initiating calls to potential customers to inform them about our products and services. Clear communication is essential to explain offerings effectively.2. **Customer Interaction**: Engage with customers and understand their needs. Building a rapport will help in addressing their queries and guiding them towards making informed choices.3. **Data Management**: Maintain accurate records of all interactions with customers in our database. This includes noting customer feedback, follow-up schedules, and any leads generated during calls.4. **Follow-up Calls**: Conduct follow-up calls with interested customers to encourage them to take the next step. Being persistent and polite can lead to successful conversions.5. **Reporting**: Regularly report to your supervisor with updates on call outcomes and customer feedback. This helps the team to refine strategies and improve overall performance.Required Skills and Expectations: Candidates should have excellent verbal communication skills and be comfortable speaking on the phone. Basic computer skills are necessary for data entry and record-keeping. A positive attitude and a willingness to learn will be important for success. You should be self-motivated and able to work independently from home, adhering to schedules and targets efficiently.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Patna
Customer Care Cons BPO Non Voice Customer Guidance Chat Support Customer Relationship BPO Operations Domestic BPO International BPO Non Voice Process Chat Process BPO
We are looking for a dedicated Customer Service Associate to join our team in Patna. This entry-level position is ideal for someone eager to assist customers and improve their experience.Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries through phone, email, or in-person, ensuring their questions and issues are addressed promptly and accurately.2. **Issue Resolution**: Identify and resolve customer complaints by providing effective solutions, escalating issues when necessary, and following up to ensure satisfaction.3. **Product Knowledge**: Maintain a strong understanding of our products and services to provide informed assistance and enhance customer interactions.4. **Data Entry**: Accurately record customer interactions and transactions in our database, keeping all information up to date.5. **Team Collaboration**: Work closely with team members to share insights and improve service processes, contributing to a positive working environment.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and ideally possess up to one year of experience in customer service. Strong communication skills, both verbal and written, are essential for effective interaction with customers. A friendly and patient attitude is necessary for addressing various customer needs. Candidates must be flexible, willing to learn, and capable of handling challenging situations with professionalism. Time management and organizational skills are important to keep track of customer inquiries and resolutions.
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  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Patna
Voice Process Motivating Skill Outbound Calling Domestic BPO Convincing Power Cold Calling Negotiation Skills Outbound Sales English Voice Support Microsoft Excel Calling Computer Skills Telemarketing Telesales
The tele caller will be responsible for making outbound calls to potential customers in order to generate leads or sales. They will need to have excellent communication skills in order to effectively pitch products or services to customers over the phone. The tele caller must be able to work from the office location in Patna, India. Key responsibilities include making a high volume of calls to potential customers, explaining products or services in a clear and persuasive manner, and recording customer details and feedback accurately. The tele caller will also need to follow up with customers who have shown interest in order to close sales or set up appointments.Candidates should have at least 1-3 years of experience in tele calling, with a graduate degree. Strong communication skills, a pleasant phone manner, and the ability to work well under pressure are essential for success in this role. The ideal candidate will be proactive, self-motivated, and able to work well in a team environment.
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  • Fresher
  • 5.0 Lac/Yr
  • Patna
Outbound Calling Domestic BPO Voice Process International Call Center Customer Support International BPO Sales Inbound Voice Process BPO Non Voice Call Center Cold Calling Inbound Process BPO Sales BPO
Key Responsibilities:1. Handle inbound and outbound calls: You will be responsible for answering incoming calls from customers and making outbound calls to follow up on inquiries or resolve issues.2. Provide customer support: Assist customers with product or service inquiries, resolve complaints, and provide information about company policies and procedures.3. Maintain call records: Keep accurate and detailed records of customer interactions, including their inquiries, complaints, or feedback.4. Follow communication scripts: Use pre-written scripts to guide your conversations with customers and ensure consistent messaging.5. Meet performance targets: Achieve set targets for call resolution, customer satisfaction, and call handling time.Required Skills and Expectations:- Excellent communication skills: Ability to communicate clearly and effectively with customers over the phone.- Strong customer service skills: Empathy, patience, and ability to handle customer queries professionally.- Basic computer skills: Familiarity with using computers, navigating software applications, and typing quickly and accurately.- Ability to work under pressure: Manage high call volumes and handle challenging customer situations calmly.- Willingness to learn: Be open to training and feedback to improve your performance in the role.
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Tellecaller (Female)

Transgulf Global Power Limited

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Kankarbagh Patna
Outbound Calling Inbound Microsoft Excel Convincing Power Computer Skills Calling Voice Support Tele Marketing Cold Calling Presentation Skills
As a Tellecaller, your main responsibilities will include making outbound calls to potential customers, handling inbound calls, maintaining records in Microsoft Excel, using your convincing power to promote products or services, utilizing computer skills for data entry, providing voice support to customers, and engaging in tele marketing activities. We are looking for a female candidate with 1-3 years of experience, who is a 12th pass, and possesses strong communication and interpersonal skills. The role is full-time and requires the candidate to work from the office location in Kankarbagh, Patna.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Patna
Marketing Customer Care Sales Process Cross Selling BPO Sales BPO Non Voice Inbound Calling Telesales Call Center Cold Calling Outbound Calling Customer Support
this job is work from home telecaller
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Patna
Customer Relationship BPO Voice Customer Service Customer Care Customer Handling Hindi BPO Cold Calling Chat Support Inbound Calls Telephone Handling Customer Support
Handles customer inquiries via phone, email, or chat, resolves issues promptly, provides product/service information, and ensures customer satisfaction while maintaining a professional and positive approach
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Tellecaller (Female)

Apollo Lubes India

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Patna
Good Communication Skills Microsoft Excel Voice Process Voice Support Calling English Telesales Negotiation Skills
Telecallers are representatives who contact existing clients and prospects to generate sales. A telecaller is responsible for selling a product or service and answering customer queries over the phone. Through telecalling, your company can directly target customers.
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Microsoft Excel Motivating Skill Outbound Calling Phone Banking Domestic BPO Marketing Communication International BPO Negotiation Skills Inbound Presentation Skills Outbound Sales Voice Support Calling Convincing Power Voice Process BPO Sales Cold 9430543262
We have vacant of 4 Tele Counselor Jobs in Jehanabad Gaya,Anisabad, Patna,Phulwari Sharif, Patna,Danapur, Patna,Bihta, Patna,Boring Road, Patna,Gola Road, Patna,Patna City,Masaurhi, Patna,Pali, for Freshers Educational Qualification : Higher Secondary, Secondary School, B.A, B.B.A, B.Com, BDS, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree Skill Microsoft Excel,Motivating Skill,Outbound Calling,Phone Banking,Domestic BPO,Marketing Communication,International BPO,Negotiation Skills,Inbound,Presentation Skills,Outbound Sales,Voice Support,Calling,Convincing Power,Voice Process,BPO Sales,Cold C,9430543262 etc.
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Call Center Executive

Scinext Group Skills & Technology Private Limited

Customer Support Domestic BPO Voice Process Call Center Executive Call Center Operations Back Office Executive Back Office Incharge Back Office Coordinator KPO Executive KPO BPO Executive BPO Operations Manager
Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.
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Telecaller (Female)

Ighar Global Telecom Private Limited

  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Patna
Outbound Calling BPO Non Voice BPO Sales Voice Support BPO Call Center Female Telecaller BPO Executive Work From Home
The Job Opening for Telecaller. the Candidate Should Be Experience in Calling.
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Customer Support Non Voice Process CUSTOMER SERVICE ASSOCIATE Aviation Ground Staff Activities Ticketing Customer Service Customer Care Passenger Service Executive Front Office Reservation Executive Flight Supervisor
URGENT HIRING FOR GROUND STAFF Customer Service AssociateDesignation: Customer Service AssociateAvailable Job Location : Delhi, Patna, Darbhanga, Lucknow, Varanasi, Kanpur, Ranchi, Deoghar, Kolkata, Bhubaneswar, Bhopal, Indore.Age : Under 28 Years ( Male, Female both can apply )Qualification: 12th Pass & above Salary- 21,480/- to 28,220/- per monthBenefits: PF + Food on Duty + Pick n DropKey skills: Strong Verbal Communication skill in English and Must be Well GroomedDuties & Responsibilities:1) Flight reservations and questions about customer loyalty programs2)Passengers with providing flight information.3)Issuing tickets check-in4)Solving ticket related problems and5)Checking baggageJob Type: Full Time
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  • 0 - 5 yrs
  • 2.3 Lac/Yr
  • Patna
Customer Relationship Customer Care Customer Support Voice Process BPO
Desired profile:The candidate must be able to create and deliver effective communication campaigns to communicate with an internal and external audience of the organization. Excellent verbal and written communication skills in English are a must. He/she must have excellent connection-building skills with customers. We are an E-commerce company that takes pride in excellent customer service. The clients are the elite class with typical requirements that need timely and proper addressable.Skills: Effective problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned Ability to approach problems logically and rationally Action oriented and self-disciplined Organized and detail-oriented Ability to quickly and effectively prioritize work time in various departments to meet the business needs Ability to maintain composure in highly escalated situations Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile. You are mainly responsible for liaising with the customers to understand their requirements Answer incoming customer inquiries Collaborate with management teams to stay updated. Record customer information within our customer service database Engage with clients in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Patna
Collections Recovery Cash Collection Strategic Communication Convincing Power Credit Control Upselling Outbound Sales BPO Non Voice Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Voice Process Presentation Skills Negotiation Skills BPO Operations Inbound Process Telesales BPO Voice Support BPO Call Center Cold Calling Calling Tele Sales
We are looking for a Collection Telecaller who can communicate confidently with customers and assist in recovery of outstanding payments through calls.Key Responsibilities:Make outbound calls to customers regarding pending paymentsFollow up with customers for payment collectionExplain dues, payment methods, and deadlines clearlyMaintain accurate call records and payment statusCoordinate with the recovery/operations teamAchieve daily and monthly collection targets.Eligibility Criteria:Minimum qualification: 10+2 / Graduate preferredFreshers can apply (experience in telecalling/collection is an advantage)Good communication skills in Hindi (English is a plus)Basic knowledge of MS Excel and calling systemsAbility to handle customer objections politely.Skills Required:Strong convincing and negotiation skillsPatience and professional behaviorTarget-oriented mindsetAbility to work under pressure.Salary & Benefits:Fixed salary + attractive incentivesPerformance-based growth opportunitiesSupportive work environment
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Customer Guidance Customer Relationship BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
Job Openings for 20 Customer Service Associate Jobs for Freshers in Kolkata, Patna, Gaya, Purnia, Katihar, Bhubaneswar, Samastipur, Bihar, Paschim Bardhaman, Purba Bardhaman, Hooghly, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, Bachelor of Hotel Management with Good knowledge in Customer Care, Customer Guidance, Customer Relationship, BPO Operations, Domestic BPO, International BPO, BPO Non Voice, Non Voice Process, Chat Support, Chat Process, BPO etc.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Patna
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a Chat Support Executive to assist our customers through online chat. This role is suitable for candidates with up to 2 years of experience who have completed their 12th grade. You will work from home and must be available for full-time hours.Key Responsibilities:1. **Customer Assistance**: Engage with customers via chat, addressing their queries and providing timely solutions to enhance their experience.2. **Issue Resolution**: Identify customer issues efficiently and work to resolve them promptly, ensuring customer satisfaction and maintaining service quality.3. **Product Knowledge**: Keep informed about our products and services to provide accurate information and support to customers when needed.4. **Feedback Collection**: Gather customer feedback during interactions to help improve our services and identify areas for enhancement.5. **Record Keeping**: Document customer interactions accurately in our systems to maintain comprehensive records for future reference.Required Skills and Expectations:Candidates should have excellent communication skills with a clear and friendly tone. Basic typing skills and familiarity with chat tools are essential. You should be able to handle multiple chats simultaneously while maintaining a high level of attention to detail and professionalism. A proactive approach to problem-solving and a willingness to learn are keys to success in this role. Additionally, the ability to work independently and manage your time effectively is essential for this work-from-home position.
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Tele Caller

Star Airways

Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Work From Home Tele Marketing Typing Skills BPO Telesales Tele Sales
We have vacant of 875 Tele Caller Jobs in Delhi NCR,Gurgaon,Amritsar,Chandigarh,Lucknow,Kanpur,Gwalior,Bhopal,Indore,Patna, for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc Skill Microsoft Excel,Motivating Skill,Phone Banking,Outbound Calling,Marketing Communication,KPO,Domestic BPO,Voice Process,Presentation Skills,International BPO,Inbound,Negotiation Skills,Convincing Power,Cold Calling,BPO Non Voice,Outbound Sales,BPO Sales,English,Voice Support,Calling,BPO Call Center,Computer Skills,Telemarketing,Work From Home,Tele Marketing,Typing Skills,BPO,Telesales,Tele Sales etc.
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Motivating Skill Outbound Calling Presentation Skills Voice Process Cold Calling Outbound Sales Convincing Power Phone Banking Calling Voice Support Telemarketing Tele Marketing Tele Sales Negotiation Skills Marketing Communication BPO Sales Typing
We are looking for 2 Tele Caller Posts in Patna,Patna City,Danapur, Patna,Danapur Nizamat, Patna,Bihta, Patna,Masaurhi, Patna,Jehanabad Gaya,Phulwari Sharif, Patna,Hajipur, Vaishali, with deep knowledge in Motivating Skill,Outbound Calling,Presentation Skills,Voice Process,Cold Calling,Outbound Sales,Convincing Power,Phone Banking,Calling,Voice Support,Telemarketing,Negotiation Skills,Marketing Communication,BPO Sales,Typing Skills,Tele Marketing,Tele Sales and Required Educational Qualification is : Higher Secondary, Secondary School
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