76

Documentation Executive Job Vacancies in Mumbai

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  • Fresher
  • 6.5 Lac/Yr
  • World Trade Centre Mumbai
Keyboard Proficiency Documentation Skills Excel Proficiency Data Cleansing Reporting Skills SAP System Knowledge Team Collaboration Problem-solving Data Entry Accuracy Data Processing Prioritization Attention to Detail Technical Troubleshooting Data Entry Online Data Entry Organizational Skills Typist Typing Communication Skills Quality Assurance Offline Data Entry Data Entry Executive SAP Data Entry Operator Phone Banking Phone Bank
As a Data Loader, you will play a crucial role in managing and organizing data. Your primary responsibility will be to input and update information accurately in our systems. This position is suitable for freshers, allowing you to gain valuable experience while working from home.**Key Responsibilities:**- **Data Entry:** You will input information into our databases, ensuring accuracy and consistency in the data provided. This is vital for maintaining the quality of our records.- **Data Verification:** You will check the entered data for errors or inconsistencies and correct any mistakes, helping to ensure that our data is reliable and trustworthy.- **Report Generation:** You may be asked to create simple reports based on the data you load, assisting your team in making informed decisions based on the data insights.- **Collaboration:** You will work closely with other team members to understand data requirements and ensure timely completion of data-related tasks.**Required Skills and Expectations:**- **Attention to Detail:** A high level of accuracy is essential when entering and verifying data to avoid mistakes.- **Basic Computer Skills:** Familiarity with computers and software applications is necessary, as you will be using various tools for data entry and management.- **Communication Skills:** Clear communication is important to effectively collaborate with team members and understand data needs.- **Time Management:** You should be able to manage your time effectively to meet deadlines while working from home with minimal supervision.
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  • 1 - 7 yrs
  • 4.8 Lac/Yr
  • Mumbai
Document Specialist Export Documentation Custom Clearance Import Documentation Export Import Customs Documentation Filling Documents Good Communication Skills Data Entry
Candidates should be from a freight forwarding company and should have export documentation experience , from 1 year to 5 years and should know all the export documentation procedures needs to be handled independently
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Export Import Executive (Female)

Vijaya Management Services

  • 4 - 8 yrs
  • 6.5 Lac/Yr
  • Mumbai
Import Documentation Export Import Documentation Export Import
We are hiring for the position of Export Executive Location Preference: Nearby Ghatkopar, MumbaiPrepare pre-shipment & post shipment documents and forms to move goods efficiently through import and export steps and procedures. Job Summary/ObjectiveResponsible for preparing, processing all documents and permits in compliance with customs and government regulations and maintaining records of all transactions. Assessing the products/raw materials quality for export and import and tracking shipment to ensure that they arrive at their destinations in a precise and timely manner.Contact Person- Deepak- 7757087059
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  • 1 - 2 yrs
  • Vile Parle East Mumbai
Export Documentation Export Executive
Handling correspondence day to day,Preparing all Pre shipment DocumentsPreparing Bank Documents (Post Shipment Documents.)To handling various files.coordinate with CHA & factoryknowledge about advance licence, knowledge about Incoterms
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  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Andheri East Mumbai
Export Documentation Filling Data Entry Good Communication Skills Customs Documentation
Position: Export Shipping ExecutiveDepartment: Logistics / Supply Chain / Export documentationReports To: Export ManagerLocation: Andheri MIDC , Chakala (Mumbai)Experience: 1 to 2 yearsSalary: 15 to 20 k CTC depends on Candidate profile and final interviewONLY FEMALE CANDIDATES CAN APPLYEducation: HSC in commerce or Bachelor's degree in International Trade, Logistics, or related field.Job Description:Must have Export/Garments work ExperienceProficiency in using MS Office and shipping/logistics software (ERP)Knowledge of online bookingChecklist and B/L checkingKnowledge of pre n post documentation including L/CAbility to work under pressure and meet deadlinesAll 6 Days Working: Monday to Friday - 10 AM to 7 PM Saturdays - 10 AM to 5 PM
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Admin Executive

Global One Technologies Pvt. Ltd

  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • 121963
Clerical Work Documentation Administrative Skills Office Administrator Store Dispatch Accounting
As an Admin Executive, you will be responsible for various administrative tasks to ensure the smooth operation of the office. This includes handling clerical work such as filing, organizing documents, and maintaining records. You will also be tasked with managing office supplies, scheduling appointments, and coordinating with other departments.Key responsibilities include handling store dispatch, assisting with accounting tasks, and providing general administrative support to the team. This role requires attention to detail, strong organizational skills, and the ability to multitask effectively. You will need to have a good understanding of administrative processes and be proficient in using office software and tools.The ideal candidate for this role will have a minimum of 1-2 years of experience in a similar position, hold a graduate degree, and possess excellent communication skills. As this is a full-time position that requires working from the office, candidates should be based in or willing to relocate to Vikhroli West, Mumbai. Please note that this position is open to male candidates only.
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  • 4 - 7 yrs
  • 3.8 Lac/Yr
  • Vasai East Mumbai
Export Documentation Good Communication Document Control Export Sales
Responsible for Preparing and Managing Export Documentationcoordinate with Internal Teams for Production and Dispatch Planningcoordinate with Freight Forwarders and Logistics Partnersmanage Orders from Booking to Dispatch, and Track the Shipment Status.follow Up On Payments and Submit Payment Documents to the Bank.follow Up with Dgft / Customs Etc and Maintain Compliancebank Idpms/edpms Closureregular Updation and Communication with Customersskills Required Word / Excel
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  • 2 - 4 yrs
  • 3.0 Lac/Yr
  • Lower Parel Mumbai
Customer Support Customer Care Export Documentation Communication
Job Title: Customer Support ExecutiveExperience Required: 24 yearsLocation: Head Office Lower Parel, MumbaiIndustry: ShippingCompany Overview:Master Marine Services Pvt. Ltd. (MMSPL), established in 1983, is a leading maritime service provider with 52 offices across India. We specialize in cargo and container handling, surveys, stevedoring, container storage & repairs, and CFS management. Join us to be part of a dynamic team in the shipping and logistics industry.Role Summary: Customer Support ExecutiveThe Customer Support Executive will be responsible for assisting users of the MMD3 portal,handling customer queries, resolving issues, and ensuring a smooth customer experience.Key Responsibilities: Handle customer inquiries related to the MMD3 portal via IVR or email. Assist customers in registration, login, and navigation of the portal. Resolve issues related to Shipping bill, VGM, Form 13 and Forwarding Note submission,error messages, or transaction failures. Escalate technical issues to the IT/technical team and follow up until resolution. Maintain records of customer interactions and feedback. Provide guidance on tariff, billing, and compliance processes related to MMD3. Ensure high customer satisfaction through professional communication and timelysupport. Familiarity with ICEGATE, shipping documentation, or VGM submission. Basic knowledge of MS Office and ticketing systems.Required Skills & Qualifications: Graduate in any discipline (preferred: Commerce, Logistics, or IT background)24 years of experience in customer service/helpdesk (shipping, logistics, or portalsupport preferred). Good knowledge of online portals, data entry, and documentation processes. Excellent communication skills (English and Hindi; regional language is a plus). Problem-solving skills with attention to detail. Ability to work under pressure and handle multiple queries simultaneously.
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Documentation Record Keeping Data Entry Clerical Support Scheduling Manpower Handling Front Desk Support Front Desk Officer Inventory Management Email Support Executive Communication Database Management System Organizational Skills Time Management Teamwork Customer Service Orientation Adaptability Confidentiality
Job Summary:The Office Assistant provides administrative and clerical support to ensure smooth daily operations of the office. This role includes managing files, handling correspondence, assisting departments, and performing routine office tasks efficiently and accurately. The position requires strong organization, communication, and multitasking abilities.Key Responsibilities: Administrative SupportPerform general clerical duties such as filing, photocopying, scanning, and printing documents.Maintain and organize company records, files, and documents (both physical and digital).Assist in preparing reports, letters, and other office documents.Handle incoming and outgoing mail, emails, and courier services.Support management and other staff with daily administrative requirements. Coordination & SchedulingSchedule and coordinate meetings, appointments, and conference calls.Maintain calendars and assist in planning events or travel arrangements.Record meeting minutes and distribute them as required. Office OperationsMonitor and maintain office supplies and inventory.Ensure office equipment (printers, fax machines, etc.) is in working condition.Coordinate with housekeeping and maintenance teams for office cleanliness and functionality. Front Office & CommunicationAnswer phone calls, respond to inquiries, and direct calls to appropriate personnel.Welcome and assist visitors courteously and professionally.Maintain good communication between departments and external contacts. Support to ManagementAssist senior executives or managers in organizing documents, meetings, and communication.Prepare simple reports, spreadsheets, and presentations when required.Maintain confidentiality with sensitive company and employee information.Required Skills & Competencies:Excellent verbal and written communication skills.Strong organizational and time management skills.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Attention to detail and ability to multitask effectively.Professional behavior and customer service orientation.Dependability, integrity, and discretion in handling confidential information.Ability to work independently and as part of a team.Qualifications:Education: Minimum 10+2 or Graduate in any discipline.Experience: 02 years of experience in office administration or clerical work (freshers may apply).Technical Knowledge: Basic computer and email handling skills required.Work Environment:Office-based, typically standard working hours (may vary by organization).May involve occasional overtime or weekend work for special events or deadlines.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Mumbai
Technical Documentation Executive Chemical Industry
Urgent OpeningTechnical Documentation Executive(Chemical Industry) Qualifications: Bachelor's degree from a related field Experience: Minimum 1 year of experience in making documents in API, Excipients, or Chemicals Salary: Competitive salary with no constraint for the right candidate. Location: Sandhurst Road, Mumbai (5 min walkable distance from the railway station) Essential Duties and Responsibilities:A dynamic technical documentation Executive with a minimum of 1 year of experience in the Chemicals & Pharmaceuticals industries. The ideal candidate will be responsible for the preparation and processing Key responsibilities include.E. Preparation of Technical documents like below:8. COA/ Certificate of Analysis9. MSDS10. Specifications/ TDS11. Method of Analysis12. Stability Data13. DMF/ Drug Master File14. DeclarationsF. Preparation of Vendor QuestionnaireG. Customer response for technical queriesH. Must have knowledge of Pharmacopoeias, ICH guidelines,Note : Good English communication and written skills. Proficiency in MS Office, Outlook, Microsoft Word, good Typing speed
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Admin Executive

Sukhesh Group

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Kandivali East Mumbai
Documentation Clerical Work Administrative Skills Problem Solving Vendor Payments
Admin Executive Job DescriptionWe are looking for a detail-oriented and proactive Admin Executive to handle office administration, coordinate tasks, and ensure smooth operations. The ideal candidate should have strong organizational skills, multitasking abilities, and experience in office management. If you excel at administrative coordination and office efficiency.Roles & ResponsibilitiesOversee and manage daily office administration tasks.Coordinate meetings, appointments, and executive schedules.Maintain organized records, reports, and databases.Manage correspondence, emails, and internal communications.Handle AMC Renewal, Rent Agreement Renewal, office supplies, all Bill payments like credit cards bills, electricity bills, landlines and vendor relationships.Ensure compliance with office policies and company guidelines.Support HR functions, including onboarding and employee records.Assist in document preparation, presentations, and reports.Monitor office expenses and maintain financial records.Ensure smooth office operations and resolve administrative issues.Handle confidential information with professionalism and discretion.Coordinate office events, team activities, and corporate meetings.Travell Arrangements for employees or Bosses like train tickets, flight tickets, accommodation etc.Requirements & SkillsProven experience as an Admin Executive, Administrative Officer, or similar role.Strong organizational and time-management skills.Excellent communication and interpersonal abilities.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Ability to multitask and prioritize work effectively.Knowledge of office management procedures and administrative practices.Attention to detail and problem-solving skills.Bachelors degree in Business Administration, Management, or a related field (preferred).
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Executive Export & Import

Vijaya Management Services

  • 8 - 12 yrs
  • 7.5 Lac/Yr
  • Mumbai
Export Custom Clearance Import Documentation Export Import Documentation Export Import Logistics Operations
Submit documents to bank after the receipt of Bill of Lading for onward delivery to clientPrepare documents as per Banks and Customer requirementFollow up with Bank for the document lodgment reference numbers of documents submitted Ensure correct documentation for exports is prepared and maintained in a structured manner with Banking Reference NoMaintain export and import data documents files in physical as well as in Excel ready format Co-ordinate with bank for closing import export transactions and getting Realization CertificateProvide Shipping Bill and Bank Realization Certificate to the agent for availing ROA TEP IncentiveGood knowledge of DGFT / ICE-GATE websites Knowledge of Renewal of documents i.e. IEC, RCMC, LUT NO, UIN, Factory stuffing permissions.Follow-up with Customs and CHA for the Duty drawback receivables Knowledge & Experience of Ocean Freight booking and have good contacts with various direct Shipping LinesKnowledge and Experience of Export shipment Movements in CFS / ICD and have good contact of various CFS Knowledge & experience of Factory stuffing/Dock Stuffing Export procedure and have skill to manage good relationship with factory staff, CHA, Shipping Line staff and transporters Person having Export Self-Clearance experience will given first preference along with above said knowledgeCoordinate with CHA agents for collecting original documents from office when shipment reached port.Able to prepare E-Way bill and send to CHAPrepare LC Application and other required documents for LC and submit original documents to bank Prepare indemnity bond for containers and after approval of Director, submit to CHA for clearing containers.Ensure timely delivery of materials to FactoryGood Communication Skill require to deal with transporter and have ability to find new transporter if require Contact Person- Deepak - 7757087059ID- deepak.vijayamgmt@gmail.com
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Airline Reservation Systems Ticketing and Fare Calculation Airline Codes and Terminologies Flight Scheduling Visa Documentation Customer Service Communication Multilingual Communication Administrative Skills Operational Skills Time Management Multi Tasking Staff Problem-Solving Skills Analytical Skills Teamwork Interpersonal Skills
Job Summary:The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves handling customer inquiries, providing fare quotations, processing payments, and ensuring compliance with airline policies and travel regulations. The executive acts as the primary point of contact between customers and airlines, ensuring a smooth and satisfactory booking experience.Key Responsibilities: 1. Flight Booking & TicketingHandle flight reservations, ticket issuance, reissuance, and cancellations through Global Distribution Systems (GDS) such as Amadeus, Galileo, Sabre, or Abacus.Verify passenger information, travel routes, and fare accuracy before ticket issuance.Manage Passenger Name Records (PNRs) and ensure timely updates and confirmations.Process refunds, date changes, and ticket exchanges as per airline rules and policies. 2. Customer Service & CommunicationInteract professionally with clients to provide flight options, fare quotes, and travel advice.Respond to queries regarding baggage rules, flight schedules, and visa requirements.Handle customer complaints and resolve booking issues promptly.Maintain high levels of courtesy, patience, and professionalism in all communications. 3. Documentation & CoordinationMaintain accurate records of bookings, sales reports, and customer details.Coordinate with airlines, consolidators, and travel partners for group bookings or special services.Ensure that all travel documentation (tickets, itineraries, receipts, and invoices) is delivered accurately and on time.Reconcile daily ticket sales and prepare financial or audit reports when required. 4. System & Policy ManagementKeep updated with changes in airline fares, schedules, and reservation systems.Ensure compliance with IATA and airline regulations, refund policies, and security procedures.Stay informed about travel restrictions, visa requirements, and COVID/travel advisories when applicable.Qualifications and Requirements:Minimum qualification: 10+2 (HSC); Bachelors degree in Travel, Tourism, or Hospitality preferred.Diploma or certification in Air Ticketing / IATA / Travel & Tourism is highly desirable.13 years of experience in airline ticketing or travel agency operations preferred.Proficiency in GDS systems (Amadeus, Galileo, Sabre, Abacus).Strong computer literacy (MS Office, Email, CRM tools).Excellent communication, interpersonal, and customer service skills.Attention to detail and ability to work under pressure.Key Skills:Airline reservation and GDS proficiencyTicketing and fare calculationCustomer relationship managementProblem-solving and multitaskingKnowledge of IATA codes and travel documentationCommunication and teamworkAccuracy and time managementBehavioral Attributes:Courteous and professional demeanorPatience and adaptabilityTeam spirit and collaborationIntegrity and confidentialityPositive attitude and willingness to learnPerformance Indicators:Accuracy and timeliness of ticket issuanceCustomer satisfaction and feedback ratingsSales targets and revenue contributionCompliance with airline policies and travel regulationsEfficiency in handling booking amendments and cancellations
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Air Cargo Airport Cargo Freight Management Freight Manager Export Import Documentation Import Export Operations Export & Import Manager Cargo Staff Cargo Supervisor Cargo Executive
A Cargo Manager is responsible for overseeing the efficient and timely transport of goods and products via air cargo. The main responsibilities of a Cargo Manager include coordinating with airlines and airport authorities, supervising cargo staff, ensuring compliance with import and export regulations, and managing freight operations. Key skills required for a Cargo Manager include strong knowledge of air cargo procedures and regulations, proficiency in freight management and logistics, excellent organizational and communication skills, attention to detail, and the ability to multitask and prioritize workload effectively.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Kandivali East Mumbai
Documentation Record Keeping Data Entry MS Office
Role Overview:We are looking for KYC Documentation Executives to assist with a secure government-backed data entry project. You will be responsible for entering and validating customer information through specialized software. Key Responsibilities: Accurately input KYC data from scanned documents (PDF/JPEG) Ensure data quality and meet productivity benchmarks Follow all compliance and confidentiality protocols Collaborate with the team to ensure timely submissions Requirements: Minimum Qualification: 12th Pass Basic computer knowledge & good typing speed Attention to detail and commitment to accuracy Reliable, punctual, and target-driven What We Offer: Incentives based on performance Comprehensive training (Online & Offline) Technical and supervisory support Long-term opportunity with career stability
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Accountant Cum Logistics Executive ( Male)

Sunshine Manpower Solution And Services

  • 2 - 4 yrs
  • 3.5 Lac/Yr
  • Mumbai
Proficiency in Zoho Books Zoho Inventory Tally MS Excel Understanding Of GST TDS Logistics Documentation Strong Communication Coordination Skills Ability to Handle Dispatch and Inventory Control
Job Title: Accountant cum Logistics ExecutiveLocation: Ghatkopar East, MumbaiExperience: Minimum 2 Years (Preferably in Chemical or Trading Industry)Salary: 25k to 28k monthKey Responsibilities:Accounting:Manage daily accounting entries (Sales, Purchase, Journal, Credit Notes)Prepare and file GST, TDS, and other statutory returnsPerform bank reconciliations and manage petty cashAssist in monthly/annual closing and auditsUse Zoho Books or similar accounting software for data entry and reportingLogistics:Coordinate with transporters for timely dispatch and deliveryGenerate E-way bills, invoices, and delivery challansMaintain records of shipments and inventory movementFollow up on dispatches and track multiple consignmentsQualifications:B.Com / M.Com or equivalentRequired Skills:Proficiency in Zoho Books, Zoho Inventory, Tally, and MS ExcelSolid understanding of GST, TDS, and logistics documentationStrong communication and coordination skillsAbility to handle dispatch and inventory control independently
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  • 0 - 3 yrs
  • Kandivali East Mumbai
Basic Computer Knowledge & Good Typing Speed Attention to Detail and Commitment to Accuracy Reliable Punctual and Target-driven English Good Communication Basic Computers Documentation
Role Overview:We are looking for KYC Documentation Executives to assist with a secure government-backed data entry project. You will be responsible for entering and validating customer information through specialized software. Key Responsibilities: Accurately input KYC data from scanned documents (PDF/JPEG) Ensure data quality and meet productivity benchmarks Follow all compliance and confidentiality protocols Collaborate with the team to ensure timely submissions Requirements: Minimum Qualification: 12th Pass Basic computer knowledge & good typing speed Attention to detail and commitment to accuracy Reliable, punctual, and target-driven What We Offer: Incentives based on performance Comprehensive training (Online & Offline) Technical and supervisory support Long-term opportunity with careerstability
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Operations Executive

Ramify Recruitment

Documentation Communication System Hotel Booking Travel Booking Air Ticketing Microsoft Word
Oversee and manage day-to-day operations of the travel agency.Ensure smooth coordination between departments to achieve operational efficiency.Monitor budgets, schedules, and vendor performance.Resolve operational challenges quickly and effectively.
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  • 1 - 1 yrs
  • 2.5 Lac/Yr
  • Mumbai
Quick Learner
Candidate should be familiar withInco terms/Shipping termsTypes of bills of LadingCustom FormalitiesFiling of shipping InstructionReleasing bills of ladingKnowledge of foreign trade operations.Knowledge of pre and post shipment documents like Bills of lading , Certificate of Origin,Shipping bill, Bill of Entry,etc.Follow up for shipping bill copies.Follow-up on the shipments status with various Shipping linesUpdate customer weekly basisCoordinate with Shipping lines/ Customer/ clearing agent and operation staff,Preparing Daily Shipment Status (DSR) and bl status ReportsProviding the same to Clients and Higher Authorities of the company
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Air Cargo Cargo Handling Airport Cargo Cargo Supervisor Freight Forwarders Freight Management Freight Manager Export Import Import Officer Import Documentation Executive Import Co Coordinator Export Assistant
As an Air Cargo Executive, you will be responsible for overseeing the efficient and timely handling of cargo shipments at the airport. Your duties will include coordinating with airlines, freight forwarders, and other logistics partners to ensure smooth operations, managing cargo handling teams, and monitoring the proper loading and unloading of cargo planes. You will also be responsible for overseeing import and export processes, ensuring compliance with customs regulations, and handling all documentation related to cargo shipments.
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Air Cargo Air Cargo Executive Cargo Assistant Cargo Handling Argo Cargo Staff Cargo Executive Cargo Warehouse Logistics Operations Logistics Manager Supply Chain Operations Export Import Documentation Driver Warehouse Supervisor Warehouse Assistant
We are looking for 48 Jobs for Cargo Assistant at Airport Posts in Visakhapatnam, Kadapa, Guwahati, Rajkot, Belagavi, Bangalore, Kozhikode/Calicut, Bhopal, Mumbai, Imphal, with deep knowledge in Air Cargo, Air Cargo Executive, Cargo Assistant, Cargo Handling, Cargo Staff, Cargo Executive, Cargo Warehouse, Logistics Operations, Logistics Manager, Supply Chain Operations, Export Import Documentation, Driver, Warehouse Supervisor, Warehouse Assistant and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma
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  • 3 - 8 yrs
  • 6.0 Lac/Yr
  • Mumbai
Export Import Documentation Export Import Export Import Documentation
Essential Duties and Responsibilities:Responsible for pre & post documentation which includes preparing Export Invoice, Packing List, BL Draft, other related documents, if any.Generating Insurance Certificates thru online portal and keeping track that sufficient Insured amount balance in maintained.Knowledge of handling hazardous cargo which includes understanding of various Haz Class, Packing Groups and preparing Dangerous Goods Declaration (DGD).Candidate will be responsible for all Communication and Co-ordination with Factory, CHA, Forwarding Agent, Transporter, Shipping Lines & Customers.Negotiating Air or Sea freight with forwarders, shipping line or CHA.Checking and approving SB Checklists /BOE Checklist/ AWB Draft / BL Draft, etc.Co-ordinating with freight forwarders for flight / vessel booking.Arranging courier shipments thru DHL / FedEx.Knowledge of Letter of Credit (LC) Shipments.Ensuring regular review and understanding requirements of SCOMET and Narcotics for every shipment.Resolving queries from export customers promptly and efficiently.Arranging transport for FCL shipments, factory stuffing.Applying for Preferential & Non-preferential COOs online.Ability to handle multiple shipments at a time efficiently.Sending final shipment documents to customers and keeping track of cargo till it is delivered to client.Maintaining accurate records for all export shipments, including up-to-date status of EGM and RODTEP benefit.Knowledge of RODTEP Scrip generation and other DGFT / ICEGATE applications. Arranging relevant packing considering nature of shipments, especially for dangerous goods.Ensure compliance with import / export regulations, including HS codes, tariffs, and taxes.Maintain accurate records and reports, including import data and compliance documents.Collaborate with internal teams, such as logistics, finance, and procurement, to ensure alignment and efficiency.Stay updated on changes in import / export regulations and company policies.Contact Person- Deepak - 7757087059ID- deepak.vijayamgmt@gmail.com
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Looking For Admin Executive

Edens Staffing Services

  • 1 - 7 yrs
  • 3.8 Lac/Yr
  • Mumbai
Liaison Documentation Human Resource Management Clerical Work Secretarial Activities Receptionist Activities Problem Solving Coordination Skills Administrative Skills
The candidate should have experience in managing office administration and coordinate with All directors and senior employees to manage day to day itineraries and all other functions in the office and manage over all requirements in day to day office
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  • 2 - 4 yrs
  • 3.0 Lac/Yr
  • Lower Parel Mumbai
Customer Support Customer Care Export Documentation Communication
Job Title: Customer Support ExecutiveExperience Required: 2-4 yearsLocation: Head Office Lower Parel, MumbaiIndustry: ShippingCompany Overview:Master Marine Services Pvt. Ltd. (MMSPL), established in 1983, is a leading maritime service provider with 52 offices across India. We specialize in cargo and container handling, surveys, stevedoring, container storage & repairs, and CFS management. Join us to be part of a dynamic team in the shipping and logistics industry.Role Summary: Customer Support ExecutiveThe Customer Support Executive will be responsible for assisting users of the MMD3 portal,handling customer queries, resolving issues, and ensuring a smooth customer experience.Key Responsibilities: Handle customer inquiries related to the MMD3 portal via IVR or email. Assist customers in registration, login, and navigation of the portal. Resolve issues related to Shipping bill, VGM, Form 13 and Forwarding Note submission,error messages, or transaction failures. Escalate technical issues to the IT/technical team and follow up until resolution. Maintain records of customer interactions and feedback. Provide guidance on tariff, billing, and compliance processes related to MMD3. Ensure high customer satisfaction through professional communication and timelysupport. Familiarity with ICEGATE, shipping documentation, or VGM submission. Basic knowledge of MS Office and ticketing systems.Required Skills & Qualifications: Graduate in any discipline (preferred: Commerce, Logistics, or IT background). 24 years of experience in customer service/helpdesk (shipping, logistics, or portalsupport preferred). Good knowledge of online portals, data entry, and documentation processes. Excellent communication skills (English and Hindi; regional language is a plus). Problem-solving skills with attention to detail. Ability to work under pressure and handle multiple queries simultaneously.
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